- Add admin dropdown menu in dashboard header with links to all admin pages
- Fix template modal: larger size (800px), responsive grid, type/priority dropdowns
- Fix recurring tickets modal: add Type and Assign To fields, larger size
- Make dashboard stat cards clickable for quick filtering
- Fix user-activity query (remove is_active requirement)
- Add table existence check in ticket_dependencies API
- Fix table overflow on dashboard
- Update Claude.md and README.md with current project status
- Remove migrations directory (all migrations completed)
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Completely rewrote README with all new features and admin routes
- Cleaned up remaining migration files
- Added detailed PHP error/exception handlers to dependencies API
to help debug the 500 error
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Add detailed error handling in DependencyModel (throw exceptions on failure)
- Add try-catch in ticket_dependencies.php to catch query errors
- Remove all old migrations (001-014) that have already been run
- Keep only new feature migrations (015-018) for reference
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Fix AuditLogModel instantiation with proper $conn parameter
- Fix log() call parameter order (details should be array, not ipAddress)
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Add session status check
- Remove broken AuditLogModel call without $conn in CSRF check
- Fix AuditLogModel instantiation with proper $conn parameter
- Fix log() call to pass array instead of JSON string for details
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Add session status check before starting session
- Add error reporting settings for debugging
- Prevents potential session conflicts with RateLimitMiddleware
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
The AuditLogModel was being instantiated without required $conn parameter
when logging CSRF failures, causing a 500 error.
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Add scripts/deploy.sh for safe deployment with uploads preservation
- Add scripts/cleanup_orphan_uploads.php to remove orphaned files
- Add .gitkeep to uploads folder
- Update .gitignore to exclude uploaded files but keep folder structure
The deploy script now:
- Backs up and restores .env file
- Backs up and restores uploads folder contents
- Runs database migrations automatically
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Remove is_active filter from get_users.php (column doesn't exist)
- Fix ticket ID validation regex in upload_attachment.php (9-digit format)
- Fix createSettingsModal reference to use openSettingsModal from settings.js
- Add error handling for dependencies tab to prevent infinite loading
- Add try-catch wrapper to ticket_dependencies.php API
- Make export dropdown visible only when tickets are selected
- Export only selected tickets instead of all filtered tickets
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
Update generateTicketHash() to exclude hostname from hash for
cluster-wide Ceph issues, enabling proper deduplication across
all nodes in the cluster.
Cluster-wide issues detected by:
- [cluster-wide] tag in title
- HEALTH_ERR or HEALTH_WARN in title
- "cluster usage" in title
This prevents all nodes from creating duplicate tickets for the
same cluster-wide issue (e.g., Ceph HEALTH_WARN).
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
Fixed markdown preview for comments by replacing marked.parse() calls
with parseMarkdown() function. The application uses a custom markdown
parser (markdown.js), not the marked.js library.
Changes:
- togglePreview(): Use parseMarkdown() instead of marked.parse()
- updatePreview(): Use parseMarkdown() instead of marked.parse()
Resolves issue where markdown preview didn't work for comments but
worked after posting.
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Fixed scope issue where selectedOption variable was not accessible in
performStatusChange(). Updated function signature to accept selectedOption
as a parameter and updated both call sites to pass it.
Resolves error: "selectedOption is not defined" when changing ticket status.
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Fixed syntax error from previous commit where updateTicketStatus()
function had incorrect closing. Changed `});` to `}` at line 434.
This was preventing showTab() and other functions from loading,
breaking the Description/Comments/Activity tab navigation.
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Improved toast notification system with queue management:
**Features Added**:
1. **Toast Queuing**:
- Multiple toasts no longer replace each other
- Toasts are queued and displayed sequentially
- Smooth transitions between queued messages
- Prevents message loss during rapid operations
2. **Manual Dismissal**:
- Click [×] button to dismiss toast immediately
- Useful for long-duration error messages
- Clears auto-dismiss timeout on manual close
- Next queued toast appears immediately after dismiss
3. **Queue Management**:
- Internal toastQueue[] array tracks pending messages
- currentToast reference prevents overlapping displays
- dismissToast() handles both auto and manual dismissal
- Automatic dequeue when toast closes
**Implementation**:
- displayToast() separated from showToast() for queue handling
- timeoutId stored on toast element for cleanup
- Close button styled with terminal aesthetic ([×])
- 300ms fade-out animation preserved
**Benefits**:
✓ No lost messages during bulk operations
✓ Better UX - users can dismiss errors immediately
✓ Clean queue management prevents memory leaks
✓ Maintains terminal aesthetic with minimal close button
Example: Bulk assign 10 tickets with 2 failures now shows:
1. "Bulk assign: 8 succeeded, 2 failed" (toast 1)
2. Next operation's message queued (toast 2)
3. User can dismiss or wait for auto-dismiss
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Fixed server-side sorting for user-related columns on dashboard:
Problem:
- Clicking "Created By" or "Assigned To" headers didn't sort
- Columns were missing from $allowedColumns validation
- Fell back to ticket_id sort, appearing random to users
Solution:
1. Added 'created_by' and 'assigned_to' to $allowedColumns array
2. Smart sort expression mapping:
- created_by → sorts by display_name/username (not user ID)
- assigned_to → uses CASE to put unassigned at end, then sorts by name
- Other columns → use table prefix (t.column_name)
3. Database-level NULL handling for assigned_to:
- Uses CASE WHEN to sort unassigned tickets last
- Regardless of ASC/DESC direction
- Then alphabetically sorts assigned users
Result:
- A→Z: Alice, Bob, Charlie... Unassigned
- Z→A: Zack, Yolanda, Xavier... Unassigned
- Consistent grouping and predictable order
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Fixed sorting logic for the "Assigned To" column on dashboard:
Problem:
- "Unassigned" was sorted alphabetically with user names
- Appeared randomly in middle of list (after 'S', before 'V')
- Made it hard to find unassigned tickets when sorted
Solution:
- "Unassigned" tickets now always appear at end of list
- Regardless of sort direction (A→Z or Z→A)
- Assigned user names still sort normally among themselves
- Example A→Z: Alice, Bob, Charlie... Unassigned
- Example Z→A: Zack, Yolanda, Xavier... Unassigned
This keeps unassigned tickets grouped together and predictable.
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Cache optimization with automatic expiration:
1. New Cache Structure:
- Changed from simple array to TTL-aware structure
- Each entry: ['data' => ..., 'expires' => timestamp]
- 5-minute (300s) TTL prevents indefinite stale data
2. Helper Methods:
- getCached($key): Returns data if not expired, null otherwise
- setCached($key, $data): Stores with expiration timestamp
- invalidateCache($userId, $username): Manual cache clearing
3. Updated All Cache Access Points:
- syncUserFromAuthelia() - User sync from Authelia
- getSystemUser() - System user for daemon operations
- getUserById() - User lookup by ID
- getUserByUsername() - User lookup by username
Benefits:
- Prevents memory leaks from unlimited cache growth
- Ensures user data refreshes periodically
- Maintains performance benefits of caching
- Automatic cleanup of expired entries
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Session security improvements in AuthMiddleware:
1. Secure Cookie Configuration:
- HttpOnly flag prevents JavaScript access to session cookies
- Secure flag requires HTTPS (protects from MITM)
- SameSite=Strict prevents CSRF via cookie inclusion
- Strict mode rejects uninitialized session IDs
2. Session Fixation Prevention:
- session_regenerate_id(true) called after successful authentication
- Old session ID destroyed, new one generated
- Prevents attacker from using pre-set session ID
3. CSRF Token Regeneration:
- New CSRF token generated on login
- Ensures fresh token for each session
These changes protect against session hijacking, fixation, and
cross-site attacks while maintaining existing 5-hour timeout.
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Security improvements across all JavaScript files:
CSRF Protection:
- assets/js/ticket.js - Added X-CSRF-Token header to 5 fetch calls
(update_ticket.php x3, add_comment.php, assign_ticket.php)
- assets/js/dashboard.js - Added X-CSRF-Token to 8 fetch calls
(update_ticket.php x2, bulk_operation.php x6)
- assets/js/settings.js - Added X-CSRF-Token to user preferences save
- assets/js/advanced-search.js - Added X-CSRF-Token to filter save/delete
XSS Prevention:
- assets/js/ticket.js:183-209 - Replaced insertAdjacentHTML() with safe
DOM API (createElement/textContent) to prevent script injection in
comment rendering. User-supplied data (user_name, created_at) now
auto-escaped via textContent.
All state-changing operations now include CSRF token validation.
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Add CSRF token injection to the remaining view files:
- views/TicketView.php - Added CSRF token before ticket data script
- views/CreateTicketView.php - Added CSRF token in head section
All view files now expose window.CSRF_TOKEN for JavaScript fetch calls.
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
- Add CSRF validation to user_preferences.php
- Protects POST and DELETE methods
- Completes CSRF protection for all API endpoints
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
- Add CSRF validation to assign_ticket.php
- Add CSRF validation to saved_filters.php
- Supports POST, PUT, and DELETE methods
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
- Create CsrfMiddleware.php with token generation and validation
- Add database indexes for ticket_comments and audit_log
- Includes rollback script for safe deployment
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Problem: When SMART errors evolved on the same drive, new tickets were created
instead of updating the existing ticket. This happened because the hash was
based on specific error values (e.g., "Reallocated_Sector_Ct: 8") instead of
just the issue category.
Root Cause:
- Old hash included specific SMART attribute names and values
- When errors changed (8 → 16 reallocated sectors, or new errors appeared),
the hash changed, allowing duplicate tickets
- Only matched "Warning" attributes, missing "Critical" and "Error X occurred"
- Only matched /dev/sd[a-z], missing NVMe devices
Solution:
- Hash now based on: hostname + device + issue_category (e.g., "smart")
- Does NOT include specific error values or attribute names
- Supports both /dev/sdX and /dev/nvmeXnY devices
- Detects issue categories: smart, storage, memory, cpu, network
Result:
✅ Same drive, errors evolve → Same hash → Updates existing ticket
✅ Different device → Different hash → New ticket
✅ Drive replaced → Different device → New ticket
✅ NVMe devices now supported
Example:
Before:
- "Warning Reallocated: 8" → hash abc123
- "Warning Reallocated: 16" → hash xyz789 (NEW TICKET - bad!)
After:
- "Warning Reallocated: 8" → hash abc123
- "Warning Reallocated: 16" → hash abc123 (SAME TICKET - good!)
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>