Jared Vititoe
f9629f60b6
- Add Activity Timeline tab to ticket view showing chronological history - Create getTicketTimeline() method in AuditLogModel - Update TicketController to load timeline data - Add timeline UI with helper functions for formatting events - Add comprehensive timeline CSS with dark mode support - Create migrations 007-010 for upcoming features: - 007: Ticket assignment functionality - 008: Status workflow transitions - 009: Ticket templates - 010: Bulk operations tracking 🤖 Generated with [Claude Code](https://claude.com/claude-code) Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Tinker Tickets
A lightweight PHP-based ticketing system designed for tracking and managing data center infrastructure issues.
Features
- 📊 Clean dashboard interface with sortable columns
- 🎫 Customizable ticket creation and management
- 🔄 Real-time status updates and priority tracking
- 💬 Markdown-supported commenting system
- 🔔 Discord webhook integration for notifications
Core Components
- Dashboard: View and filter tickets by status, priority, and type
- Ticket Management: Create, edit, and update ticket details
- Priority Levels: P1 (Critical) to P5 (Lowest) impact tracking
- Categories: Hardware, Software, Network, Security tracking
- Comment System: Markdown support for detailed documentation
Technical Details
- Backend: PHP with MariaDB database
- Frontend: HTML5, CSS3, JavaScript
- Authentication: Environment-based configuration
- API: RESTful endpoints for ticket operations
Configuration
- Create
.envfile with database credentials:
DB_HOST=localhost
DB_USER=username
DB_PASS=password
DB_NAME=database
DISCORD_WEBHOOK_URL=your_webhook_url