Jared Vititoe
f9629f60b6
- Add Activity Timeline tab to ticket view showing chronological history - Create getTicketTimeline() method in AuditLogModel - Update TicketController to load timeline data - Add timeline UI with helper functions for formatting events - Add comprehensive timeline CSS with dark mode support - Create migrations 007-010 for upcoming features: - 007: Ticket assignment functionality - 008: Status workflow transitions - 009: Ticket templates - 010: Bulk operations tracking 🤖 Generated with [Claude Code](https://claude.com/claude-code) Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
32 lines
1.1 KiB
SQL
32 lines
1.1 KiB
SQL
-- Migration 008: Add status workflow management
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-- Creates status_transitions table for workflow validation
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-- Table to define allowed status transitions
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CREATE TABLE status_transitions (
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transition_id INT AUTO_INCREMENT PRIMARY KEY,
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from_status VARCHAR(50) NOT NULL,
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to_status VARCHAR(50) NOT NULL,
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requires_comment BOOLEAN DEFAULT FALSE,
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requires_admin BOOLEAN DEFAULT FALSE,
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is_active BOOLEAN DEFAULT TRUE,
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created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
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UNIQUE KEY unique_transition (from_status, to_status),
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INDEX idx_from_status (from_status)
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);
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-- Insert default transitions
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INSERT INTO status_transitions (from_status, to_status, requires_comment) VALUES
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('Open', 'In Progress', FALSE),
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('Open', 'Closed', TRUE),
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('In Progress', 'Open', FALSE),
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('In Progress', 'Closed', TRUE),
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('Closed', 'Open', TRUE),
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('Closed', 'In Progress', FALSE);
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-- Add new status "Resolved"
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INSERT INTO status_transitions (from_status, to_status, requires_comment) VALUES
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('In Progress', 'Resolved', FALSE),
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('Resolved', 'Closed', FALSE),
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('Resolved', 'In Progress', TRUE),
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('Open', 'Resolved', FALSE);
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