tinker_tickets/api/upload_attachment.php

<?php
/**
 * Upload Attachment API
 *
 * Handles file uploads for ticket attachments
 */

// Capture errors for debugging
ini_set('display_errors', 0);
error_reporting(E_ALL);

// Apply rate limiting (also starts session)
require_once dirname(__DIR__) . '/middleware/RateLimitMiddleware.php';
RateLimitMiddleware::apply('api');

// Ensure session is started
if (session_status() === PHP_SESSION_NONE) {
    session_start();
}

require_once dirname(__DIR__) . '/config/config.php';
require_once dirname(__DIR__) . '/helpers/ResponseHelper.php';
require_once dirname(__DIR__) . '/models/AttachmentModel.php';
require_once dirname(__DIR__) . '/models/AuditLogModel.php';
require_once dirname(__DIR__) . '/middleware/CsrfMiddleware.php';

header('Content-Type: application/json');

// Check authentication
if (!isset($_SESSION['user']) || !isset($_SESSION['user']['user_id'])) {
    ResponseHelper::unauthorized();
}

// Handle GET requests to list attachments
if ($_SERVER['REQUEST_METHOD'] === 'GET') {
    $ticketId = $_GET['ticket_id'] ?? '';

    if (empty($ticketId)) {
        ResponseHelper::error('Ticket ID is required');
    }

    // Validate ticket ID format (9-digit number)
    if (!preg_match('/^\d{9}$/', $ticketId)) {
        ResponseHelper::error('Invalid ticket ID format');
    }

    try {
        $attachmentModel = new AttachmentModel();
        $attachments = $attachmentModel->getAttachments($ticketId);

        // Add formatted file size and icon to each attachment
        foreach ($attachments as &$att) {
            $att['file_size_formatted'] = AttachmentModel::formatFileSize($att['file_size']);
            $att['icon'] = AttachmentModel::getFileIcon($att['mime_type']);
        }

        ResponseHelper::success(['attachments' => $attachments]);
    } catch (Exception $e) {
        ResponseHelper::serverError('Failed to load attachments');
    }
}

// Only accept POST requests for uploads
if ($_SERVER['REQUEST_METHOD'] !== 'POST') {
    ResponseHelper::error('Method not allowed', 405);
}

// Verify CSRF token
$csrfToken = $_POST['csrf_token'] ?? $_SERVER['HTTP_X_CSRF_TOKEN'] ?? '';
if (!CsrfMiddleware::validateToken($csrfToken)) {
    ResponseHelper::forbidden('Invalid CSRF token');
}

// Get ticket ID
$ticketId = $_POST['ticket_id'] ?? '';
if (empty($ticketId)) {
    ResponseHelper::error('Ticket ID is required');
}

// Validate ticket ID format (9-digit number)
if (!preg_match('/^\d{9}$/', $ticketId)) {
    ResponseHelper::error('Invalid ticket ID format');
}

// Check if file was uploaded
if (!isset($_FILES['file']) || $_FILES['file']['error'] === UPLOAD_ERR_NO_FILE) {
    ResponseHelper::error('No file uploaded');
}

$file = $_FILES['file'];

// Check for upload errors
if ($file['error'] !== UPLOAD_ERR_OK) {
    $errorMessages = [
        UPLOAD_ERR_INI_SIZE => 'File exceeds upload_max_filesize directive',
        UPLOAD_ERR_FORM_SIZE => 'File exceeds MAX_FILE_SIZE directive',
        UPLOAD_ERR_PARTIAL => 'File was only partially uploaded',
        UPLOAD_ERR_NO_TMP_DIR => 'Missing temporary folder',
        UPLOAD_ERR_CANT_WRITE => 'Failed to write file to disk',
        UPLOAD_ERR_EXTENSION => 'File upload stopped by extension'
    ];
    $message = $errorMessages[$file['error']] ?? 'Unknown upload error';
    ResponseHelper::error($message);
}

// Check file size
$maxSize = $GLOBALS['config']['MAX_UPLOAD_SIZE'] ?? 10485760; // 10MB default
if ($file['size'] > $maxSize) {
    ResponseHelper::error('File size exceeds maximum allowed (' . AttachmentModel::formatFileSize($maxSize) . ')');
}

// Get MIME type
$finfo = new finfo(FILEINFO_MIME_TYPE);
$mimeType = $finfo->file($file['tmp_name']);

// Validate file type
if (!AttachmentModel::isAllowedType($mimeType)) {
    ResponseHelper::error('File type not allowed: ' . $mimeType);
}

// Create upload directory if it doesn't exist
$uploadDir = $GLOBALS['config']['UPLOAD_DIR'] ?? dirname(__DIR__) . '/uploads';
if (!is_dir($uploadDir)) {
    if (!mkdir($uploadDir, 0755, true)) {
        ResponseHelper::serverError('Failed to create upload directory');
    }
}

// Create ticket subdirectory
$ticketDir = $uploadDir . '/' . $ticketId;
if (!is_dir($ticketDir)) {
    if (!mkdir($ticketDir, 0755, true)) {
        ResponseHelper::serverError('Failed to create ticket upload directory');
    }
}

// Generate unique filename
$extension = pathinfo($file['name'], PATHINFO_EXTENSION);
$safeExtension = preg_replace('/[^a-zA-Z0-9]/', '', $extension);
$uniqueFilename = uniqid('att_', true) . ($safeExtension ? '.' . $safeExtension : '');
$targetPath = $ticketDir . '/' . $uniqueFilename;

// Move uploaded file
if (!move_uploaded_file($file['tmp_name'], $targetPath)) {
    ResponseHelper::serverError('Failed to move uploaded file');
}

// Sanitize original filename
$originalFilename = basename($file['name']);
$originalFilename = preg_replace('/[^\w\s\-\.]/', '', $originalFilename);
if (empty($originalFilename)) {
    $originalFilename = 'attachment' . ($safeExtension ? '.' . $safeExtension : '');
}

// Save to database
try {
    $attachmentModel = new AttachmentModel();
    $attachmentId = $attachmentModel->addAttachment(
        $ticketId,
        $uniqueFilename,
        $originalFilename,
        $file['size'],
        $mimeType,
        $_SESSION['user']['user_id']
    );

    if (!$attachmentId) {
        // Clean up file if database insert fails
        unlink($targetPath);
        ResponseHelper::serverError('Failed to save attachment record');
    }

    // Log the upload
    $auditLog = new AuditLogModel();
    $auditLog->log(
        $_SESSION['user']['user_id'],
        'attachment_upload',
        'ticket_attachments',
        $attachmentId,
        null,
        json_encode([
            'ticket_id' => $ticketId,
            'filename' => $originalFilename,
            'size' => $file['size'],
            'mime_type' => $mimeType
        ])
    );

    ResponseHelper::created([
        'attachment_id' => $attachmentId,
        'filename' => $originalFilename,
        'file_size' => $file['size'],
        'file_size_formatted' => AttachmentModel::formatFileSize($file['size']),
        'mime_type' => $mimeType,
        'icon' => AttachmentModel::getFileIcon($mimeType),
        'uploaded_by' => $_SESSION['user']['display_name'] ?? $_SESSION['user']['username'],
        'uploaded_at' => date('Y-m-d H:i:s')
    ], 'File uploaded successfully');

} catch (Exception $e) {
    // Clean up file on error
    if (file_exists($targetPath)) {
        unlink($targetPath);
    }
    ResponseHelper::serverError('Failed to process attachment');
}