Files
tinker_tickets/api/assign_ticket.php
T
jared cfb88d9c88 fix: CSRF token staleness causing intermittent 403 on POST actions
Root cause: bootstrap.php rotates the CSRF token on every successful POST,
but most API endpoints called echo json_encode() directly instead of
apiRespond() — so the rotated token was never returned to the client.
The next POST from the same page sent the now-invalid old token → 403.
Refreshing the page loaded a fresh token, making it work once.

Fixes:
- assign_ticket.php, watch_ticket.php: switch to apiRespond()
- saved_filters.php, user_preferences.php: replace all echo json_encode
  calls with apiRespond() (19 and 12 call sites respectively)
- base.js: both apiFetch() and _apiFetchAuth() now update window.CSRF_TOKEN
  whenever a response includes a csrf_token field, keeping the client
  permanently in sync with server-side rotations

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-30 19:01:18 -04:00

89 lines
3.1 KiB
PHP

<?php
require_once __DIR__ . '/bootstrap.php';
require_once dirname(__DIR__) . '/models/TicketModel.php';
require_once dirname(__DIR__) . '/models/AuditLogModel.php';
require_once dirname(__DIR__) . '/models/UserModel.php';
require_once dirname(__DIR__) . '/helpers/NotificationHelper.php';
require_once dirname(__DIR__) . '/helpers/SynapseHelper.php';
// Get request data
$data = json_decode(file_get_contents('php://input'), true);
if (!is_array($data)) {
http_response_code(400);
echo json_encode(['success' => false, 'error' => 'Invalid JSON body']);
exit;
}
$ticketId = isset($data['ticket_id']) ? (int)$data['ticket_id'] : 0;
$assignedTo = $data['assigned_to'] ?? null;
if ($ticketId <= 0) {
http_response_code(400);
echo json_encode(['success' => false, 'error' => 'Ticket ID required']);
exit;
}
$ticketModel = new TicketModel($conn);
$auditLogModel = new AuditLogModel($conn);
$userModel = new UserModel($conn);
// Verify ticket exists and user can access it
$ticket = $ticketModel->getTicketById($ticketId);
if (!$ticket || !$ticketModel->canUserAccessTicket($ticket, $currentUser)) {
http_response_code(404);
echo json_encode(['success' => false, 'error' => 'Ticket not found']);
exit;
}
// Authorization: only admins or the ticket creator/assignee can reassign
if (!$isAdmin && (int)$ticket['created_by'] !== (int)$userId && (int)$ticket['assigned_to'] !== (int)$userId) {
http_response_code(403);
echo json_encode(['success' => false, 'error' => 'Permission denied']);
exit;
}
if ($assignedTo === null || $assignedTo === '') {
// Unassign ticket
$success = $ticketModel->unassignTicket($ticketId, $userId);
if ($success) {
$auditLogModel->log($userId, 'unassign', 'ticket', $ticketId);
}
} else {
// Validate assigned_to is a valid user ID
$assignedTo = (int)$assignedTo;
$targetUser = $userModel->getUserById($assignedTo);
if (!$targetUser) {
http_response_code(400);
echo json_encode(['success' => false, 'error' => 'Invalid user ID']);
exit;
}
// Assign ticket
$success = $ticketModel->assignTicket($ticketId, $assignedTo, $userId);
if ($success) {
$auditLogModel->log($userId, 'assign', 'ticket', $ticketId, ['assigned_to' => $assignedTo]);
if (!empty($GLOBALS['config']['MATRIX_NOTIFY_ASSIGNMENTS'])) {
$changedByDisplay = $currentUser['display_name'] ?? $currentUser['username'] ?? null;
$assigneeName = $targetUser['display_name'] ?? $targetUser['username'] ?? null;
$assigneeMatrix = isset($targetUser['username'])
? SynapseHelper::resolveUsername($targetUser['username'])
: null;
NotificationHelper::sendAssignmentNotification(
$ticketId,
$ticket['title'] ?? "Ticket #{$ticketId}",
$assigneeName,
$assigneeMatrix,
$changedByDisplay
);
}
}
}
if (!$success) {
http_response_code(500);
apiRespond(['success' => false, 'error' => 'Failed to update ticket assignment']);
} else {
apiRespond(['success' => true]);
}