Jared Vititoe
353ce83a36
Add ticket template system for quick ticket creation: - Created TemplateModel.php with full CRUD operations for templates - Added get_template.php API endpoint to fetch template data - Updated TicketController to load templates in create() method - Modified CreateTicketView.php to include template selector dropdown - Added loadTemplate() JavaScript function to populate form fields - Templates include: title, description, category, type, and default priority - Database already seeded with default templates (Hardware Failure, Software Installation, Network Issue, Maintenance Request) Users can now select from predefined templates when creating tickets, speeding up common ticket creation workflows. 🤖 Generated with [Claude Code](https://claude.com/claude-code) Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
46 lines
1.2 KiB
PHP
46 lines
1.2 KiB
PHP
<?php
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session_start();
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require_once dirname(__DIR__) . '/config/db.php';
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require_once dirname(__DIR__) . '/models/TemplateModel.php';
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header('Content-Type: application/json');
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// Check authentication
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if (!isset($_SESSION['user']) || !isset($_SESSION['user']['user_id'])) {
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echo json_encode(['success' => false, 'error' => 'Not authenticated']);
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exit;
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}
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// Get template ID from query parameter
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$templateId = $_GET['template_id'] ?? null;
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if (!$templateId) {
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echo json_encode(['success' => false, 'error' => 'Template ID required']);
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exit;
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}
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// Create database connection
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$conn = new mysqli(
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$GLOBALS['config']['DB_HOST'],
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$GLOBALS['config']['DB_USER'],
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$GLOBALS['config']['DB_PASS'],
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$GLOBALS['config']['DB_NAME']
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);
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if ($conn->connect_error) {
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echo json_encode(['success' => false, 'error' => 'Database connection failed']);
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exit;
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}
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// Get template
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$templateModel = new TemplateModel($conn);
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$template = $templateModel->getTemplateById($templateId);
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$conn->close();
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if ($template) {
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echo json_encode(['success' => true, 'template' => $template]);
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} else {
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echo json_encode(['success' => false, 'error' => 'Template not found']);
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}
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