Jared Vititoe
ac094c8706
Add comprehensive bulk operations system for admins: - Created BulkOperationsModel.php with operation tracking and processing - Added bulk_operation.php API endpoint for bulk operations - Created get_users.php API endpoint for user dropdown in bulk assign - Updated DashboardView.php with checkboxes and bulk actions toolbar - Added JavaScript functions for: - Select all/clear selection - Bulk close tickets - Bulk assign tickets - Bulk change priority - Added comprehensive CSS for bulk actions toolbar and modals - All bulk operations are admin-only (enforced server-side) - Operations tracked in bulk_operations table with audit logging - Supports bulk_close, bulk_assign, and bulk_priority operations Admins can now select multiple tickets and perform batch operations, significantly improving workflow efficiency. 🤖 Generated with [Claude Code](https://claude.com/claude-code) Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
86 lines
2.5 KiB
PHP
86 lines
2.5 KiB
PHP
<?php
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session_start();
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require_once dirname(__DIR__) . '/config/db.php';
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require_once dirname(__DIR__) . '/models/BulkOperationsModel.php';
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require_once dirname(__DIR__) . '/models/TicketModel.php';
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require_once dirname(__DIR__) . '/models/AuditLogModel.php';
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header('Content-Type: application/json');
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// Check authentication
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if (!isset($_SESSION['user']) || !isset($_SESSION['user']['user_id'])) {
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echo json_encode(['success' => false, 'error' => 'Not authenticated']);
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exit;
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}
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// Check admin status - bulk operations are admin-only
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$isAdmin = $_SESSION['user']['is_admin'] ?? false;
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if (!$isAdmin) {
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echo json_encode(['success' => false, 'error' => 'Admin access required']);
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exit;
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}
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// Get request data
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$data = json_decode(file_get_contents('php://input'), true);
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$operationType = $data['operation_type'] ?? null;
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$ticketIds = $data['ticket_ids'] ?? [];
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$parameters = $data['parameters'] ?? null;
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// Validate input
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if (!$operationType || empty($ticketIds)) {
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echo json_encode(['success' => false, 'error' => 'Operation type and ticket IDs required']);
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exit;
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}
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// Validate ticket IDs are integers
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foreach ($ticketIds as $ticketId) {
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if (!is_numeric($ticketId)) {
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echo json_encode(['success' => false, 'error' => 'Invalid ticket ID format']);
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exit;
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}
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}
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// Create database connection
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$conn = new mysqli(
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$GLOBALS['config']['DB_HOST'],
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$GLOBALS['config']['DB_USER'],
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$GLOBALS['config']['DB_PASS'],
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$GLOBALS['config']['DB_NAME']
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);
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if ($conn->connect_error) {
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echo json_encode(['success' => false, 'error' => 'Database connection failed']);
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exit;
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}
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$bulkOpsModel = new BulkOperationsModel($conn);
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// Create bulk operation record
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$operationId = $bulkOpsModel->createBulkOperation($operationType, $ticketIds, $_SESSION['user']['user_id'], $parameters);
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if (!$operationId) {
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$conn->close();
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echo json_encode(['success' => false, 'error' => 'Failed to create bulk operation']);
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exit;
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}
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// Process the bulk operation
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$result = $bulkOpsModel->processBulkOperation($operationId);
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$conn->close();
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if (isset($result['error'])) {
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echo json_encode([
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'success' => false,
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'error' => $result['error']
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]);
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} else {
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echo json_encode([
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'success' => true,
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'operation_id' => $operationId,
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'processed' => $result['processed'],
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'failed' => $result['failed'],
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'message' => "Bulk operation completed: {$result['processed']} succeeded, {$result['failed']} failed"
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]);
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}
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