AuditLogModel::getTicketTimeline() requires, for entity_type='comment'
rows, that details.ticket_id match the ticket being viewed.
logCommentCreate() and delete-comment's audit call both correctly
include it; update_comment.php's audit call only set
comment_text_preview, so an edited comment's audit row was written
(visible in the admin's global Audit Log) but never matched the
timeline's join condition — a comment edit left no trace on the
ticket's own history, while deleting the same comment would be
visible.
Added ticket_id to the details array, using $comment['ticket_id']
already loaded earlier in the file for the access check. Verified
against real MariaDB: the fixed shape now correctly appears in
getTicketTimeline()'s results.
Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01Lhz7pGMaoTfL5sdYS5XiKv
jaredandClaude Sonnet 5
09cea2b388