Jared Vititoe f59913910f Replace Discord webhook notifications with Matrix (hookshot) ...

- Add helpers/NotificationHelper.php: shared Matrix webhook sender
  that reads MATRIX_WEBHOOK_URL and MATRIX_NOTIFY_USERS from config
- Remove sendDiscordWebhook() from TicketController; call
  NotificationHelper::sendTicketNotification() instead
- Replace 60-line Discord embed block in create_ticket_api.php
  with a single NotificationHelper call
- config/config.php: DISCORD_WEBHOOK_URL → MATRIX_WEBHOOK_URL +
  new MATRIX_NOTIFY_USERS key (comma-separated Matrix user IDs)
- .env.example: updated env var names and comments

Payload sent to hookshot includes notify_users array so the
JS transform can build proper @mention links for each user.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>

2026-02-21 19:17:46 -05:00

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