Jared Vititoe be505b7312 Implement comprehensive improvement plan (Phases 1-6) ...

Security (Phase 1-2):
- Add SecurityHeadersMiddleware with CSP, X-Frame-Options, etc.
- Add RateLimitMiddleware for API rate limiting
- Add security event logging to AuditLogModel
- Add ResponseHelper for standardized API responses
- Update config.php with security constants

Database (Phase 3):
- Add migration 014 for additional indexes
- Add migration 015 for ticket dependencies
- Add migration 016 for ticket attachments
- Add migration 017 for recurring tickets
- Add migration 018 for custom fields

Features (Phase 4-5):
- Add ticket dependencies with DependencyModel and API
- Add duplicate detection with check_duplicates API
- Add file attachments with AttachmentModel and upload/download APIs
- Add @mentions with autocomplete and highlighting
- Add quick actions on dashboard rows

Collaboration (Phase 5):
- Add mention extraction in CommentModel
- Add mention autocomplete dropdown in ticket.js
- Add mention highlighting CSS styles

Admin & Export (Phase 6):
- Add StatsModel for dashboard widgets
- Add dashboard stats cards (open, critical, unassigned, etc.)
- Add CSV/JSON export via export_tickets API
- Add rich text editor toolbar in markdown.js
- Add RecurringTicketModel with cron job
- Add CustomFieldModel for per-category fields
- Add admin views: RecurringTickets, CustomFields, Workflow,
  Templates, AuditLog, UserActivity
- Add admin APIs: manage_workflows, manage_templates,
  manage_recurring, custom_fields, get_users
- Add admin routes in index.php

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>

2026-01-20 09:55:01 -05:00

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