Jared Vititoe
be505b7312
Security (Phase 1-2): - Add SecurityHeadersMiddleware with CSP, X-Frame-Options, etc. - Add RateLimitMiddleware for API rate limiting - Add security event logging to AuditLogModel - Add ResponseHelper for standardized API responses - Update config.php with security constants Database (Phase 3): - Add migration 014 for additional indexes - Add migration 015 for ticket dependencies - Add migration 016 for ticket attachments - Add migration 017 for recurring tickets - Add migration 018 for custom fields Features (Phase 4-5): - Add ticket dependencies with DependencyModel and API - Add duplicate detection with check_duplicates API - Add file attachments with AttachmentModel and upload/download APIs - Add @mentions with autocomplete and highlighting - Add quick actions on dashboard rows Collaboration (Phase 5): - Add mention extraction in CommentModel - Add mention autocomplete dropdown in ticket.js - Add mention highlighting CSS styles Admin & Export (Phase 6): - Add StatsModel for dashboard widgets - Add dashboard stats cards (open, critical, unassigned, etc.) - Add CSV/JSON export via export_tickets API - Add rich text editor toolbar in markdown.js - Add RecurringTicketModel with cron job - Add CustomFieldModel for per-category fields - Add admin views: RecurringTickets, CustomFields, Workflow, Templates, AuditLog, UserActivity - Add admin APIs: manage_workflows, manage_templates, manage_recurring, custom_fields, get_users - Add admin routes in index.php Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
257 lines
12 KiB
PHP
257 lines
12 KiB
PHP
<?php
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// This file contains the HTML template for creating a new ticket
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?>
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<!DOCTYPE html>
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<html lang="en">
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<head>
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<meta charset="UTF-8">
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<meta name="viewport" content="width=device-width, initial-scale=1.0">
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<title>Create New Ticket</title>
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<link rel="icon" type="image/png" href="<?php echo $GLOBALS['config']['ASSETS_URL']; ?>/images/favicon.png">
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<link rel="stylesheet" href="<?php echo $GLOBALS['config']['ASSETS_URL']; ?>/css/dashboard.css">
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<link rel="stylesheet" href="<?php echo $GLOBALS['config']['ASSETS_URL']; ?>/css/ticket.css">
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<script src="<?php echo $GLOBALS['config']['ASSETS_URL']; ?>/js/dashboard.js"></script>
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<script>
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// CSRF Token for AJAX requests
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window.CSRF_TOKEN = '<?php
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require_once __DIR__ . '/../middleware/CsrfMiddleware.php';
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echo CsrfMiddleware::getToken();
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?>';
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</script>
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</head>
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<body>
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<div class="user-header">
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<div class="user-header-left">
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<a href="/" class="back-link">← Dashboard</a>
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</div>
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<div class="user-header-right">
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<?php if (isset($GLOBALS['currentUser'])): ?>
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<span class="user-name">👤 <?php echo htmlspecialchars($GLOBALS['currentUser']['display_name'] ?? $GLOBALS['currentUser']['username']); ?></span>
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<?php if ($GLOBALS['currentUser']['is_admin']): ?>
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<span class="admin-badge">Admin</span>
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<?php endif; ?>
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<?php endif; ?>
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</div>
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</div>
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<!-- OUTER FRAME: Create Ticket Form Container -->
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<div class="ascii-frame-outer">
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<span class="bottom-left-corner">╚</span>
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<span class="bottom-right-corner">╝</span>
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<!-- SECTION 1: Form Header -->
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<div class="ascii-section-header">Create New Ticket</div>
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<div class="ascii-content">
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<div class="ascii-frame-inner">
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<div class="ticket-header">
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<h2>New Ticket Form</h2>
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<p style="color: var(--terminal-green); font-family: var(--font-mono); font-size: 0.9rem; margin-top: 0.5rem;">
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Complete the form below to create a new ticket
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</p>
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</div>
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</div>
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</div>
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<?php if (isset($error)): ?>
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<!-- DIVIDER -->
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<div class="ascii-divider"></div>
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<!-- ERROR SECTION -->
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<div class="ascii-content">
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<div class="ascii-frame-inner">
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<div class="error-message" style="color: var(--priority-1); border: 2px solid var(--priority-1); padding: 1rem; background: rgba(231, 76, 60, 0.1);">
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<strong>⚠ Error:</strong> <?php echo $error; ?>
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</div>
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</div>
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</div>
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<?php endif; ?>
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<!-- DIVIDER -->
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<div class="ascii-divider"></div>
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<form method="POST" action="<?php echo $GLOBALS['config']['BASE_URL']; ?>/ticket/create" class="ticket-form">
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<!-- SECTION 2: Template Selection -->
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<div class="ascii-section-header">Template Selection</div>
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<div class="ascii-content">
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<div class="ascii-frame-inner">
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<div class="detail-group">
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<label for="templateSelect">Use Template (Optional)</label>
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<select id="templateSelect" class="editable" onchange="loadTemplate()">
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<option value="">-- No Template --</option>
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<?php if (isset($templates) && !empty($templates)): ?>
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<?php foreach ($templates as $template): ?>
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<option value="<?php echo $template['template_id']; ?>">
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<?php echo htmlspecialchars($template['template_name']); ?>
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</option>
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<?php endforeach; ?>
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<?php endif; ?>
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</select>
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<p style="color: var(--terminal-green); font-size: 0.85rem; margin-top: 0.5rem; font-family: var(--font-mono);">
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Select a template to auto-fill form fields
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</p>
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</div>
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</div>
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</div>
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<!-- DIVIDER -->
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<div class="ascii-divider"></div>
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<!-- SECTION 3: Basic Information -->
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<div class="ascii-section-header">Basic Information</div>
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<div class="ascii-content">
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<div class="ascii-frame-inner">
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<div class="detail-group">
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<label for="title">Ticket Title *</label>
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<input type="text" id="title" name="title" class="editable" required placeholder="Enter a descriptive title for this ticket">
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</div>
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<!-- Duplicate Warning Area -->
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<div id="duplicateWarning" style="display: none; margin-top: 1rem; padding: 1rem; border: 2px solid var(--terminal-amber); background: rgba(241, 196, 15, 0.1);">
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<div style="color: var(--terminal-amber); font-weight: bold; margin-bottom: 0.5rem;">
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Possible Duplicates Found
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</div>
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<div id="duplicatesList"></div>
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</div>
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</div>
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</div>
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<!-- DIVIDER -->
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<div class="ascii-divider"></div>
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<!-- SECTION 4: Ticket Metadata -->
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<div class="ascii-section-header">Ticket Metadata</div>
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<div class="ascii-content">
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<div class="ascii-frame-inner">
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<div class="detail-group status-priority-row">
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<div class="detail-quarter">
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<label for="status">Status</label>
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<select id="status" name="status" class="editable">
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<option value="Open" selected>Open</option>
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<option value="Closed">Closed</option>
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</select>
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</div>
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<div class="detail-quarter">
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<label for="priority">Priority</label>
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<select id="priority" name="priority" class="editable">
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<option value="1">P1 - Critical Impact</option>
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<option value="2">P2 - High Impact</option>
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<option value="3">P3 - Medium Impact</option>
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<option value="4" selected>P4 - Low Impact</option>
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</select>
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</div>
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<div class="detail-quarter">
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<label for="category">Category</label>
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<select id="category" name="category" class="editable">
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<option value="Hardware">Hardware</option>
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<option value="Software">Software</option>
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<option value="Network">Network</option>
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<option value="Security">Security</option>
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<option value="General" selected>General</option>
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</select>
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</div>
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<div class="detail-quarter">
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<label for="type">Type</label>
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<select id="type" name="type" class="editable">
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<option value="Maintenance">Maintenance</option>
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<option value="Install">Install</option>
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<option value="Task">Task</option>
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<option value="Upgrade">Upgrade</option>
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<option value="Issue" selected>Issue</option>
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</select>
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</div>
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</div>
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</div>
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</div>
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<!-- DIVIDER -->
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<div class="ascii-divider"></div>
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<!-- SECTION 5: Detailed Description -->
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<div class="ascii-section-header">Detailed Description</div>
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<div class="ascii-content">
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<div class="ascii-frame-inner">
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<div class="detail-group full-width">
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<label for="description">Description *</label>
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<textarea id="description" name="description" class="editable" rows="15" required placeholder="Provide a detailed description of the ticket..."></textarea>
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</div>
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</div>
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</div>
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<!-- DIVIDER -->
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<div class="ascii-divider"></div>
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<!-- SECTION 6: Form Actions -->
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<div class="ascii-section-header">Form Actions</div>
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<div class="ascii-content">
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<div class="ascii-frame-inner">
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<div class="ticket-footer">
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<button type="submit" class="btn primary">Create Ticket</button>
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<button type="button" onclick="window.location.href='<?php echo $GLOBALS['config']['BASE_URL']; ?>/'" class="btn back-btn">Cancel</button>
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</div>
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</div>
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</div>
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</form>
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</div>
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<!-- END OUTER FRAME -->
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<script>
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// Duplicate detection with debounce
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let duplicateCheckTimeout = null;
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document.getElementById('title').addEventListener('input', function() {
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clearTimeout(duplicateCheckTimeout);
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const title = this.value.trim();
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if (title.length < 5) {
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document.getElementById('duplicateWarning').style.display = 'none';
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return;
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}
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// Debounce: wait 500ms after user stops typing
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duplicateCheckTimeout = setTimeout(() => {
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checkForDuplicates(title);
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}, 500);
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});
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function checkForDuplicates(title) {
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fetch('/api/check_duplicates.php?title=' + encodeURIComponent(title))
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.then(response => response.json())
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.then(data => {
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const warningDiv = document.getElementById('duplicateWarning');
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const listDiv = document.getElementById('duplicatesList');
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if (data.success && data.duplicates && data.duplicates.length > 0) {
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let html = '<ul style="margin: 0; padding-left: 1.5rem; color: var(--terminal-green);">';
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data.duplicates.forEach(dup => {
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html += `<li style="margin-bottom: 0.5rem;">
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<a href="/ticket/${escapeHtml(dup.ticket_id)}" target="_blank" style="color: var(--terminal-green);">
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#${escapeHtml(dup.ticket_id)}
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</a>
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- ${escapeHtml(dup.title)}
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<span style="color: var(--terminal-amber);">(${dup.similarity}% match, ${escapeHtml(dup.status)})</span>
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</li>`;
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});
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html += '</ul>';
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html += '<p style="margin-top: 0.5rem; font-size: 0.85rem; color: var(--terminal-green-dim);">Consider checking these tickets before creating a new one.</p>';
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listDiv.innerHTML = html;
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warningDiv.style.display = 'block';
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} else {
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warningDiv.style.display = 'none';
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}
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})
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.catch(error => {
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console.error('Error checking duplicates:', error);
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});
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}
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function escapeHtml(text) {
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const div = document.createElement('div');
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div.textContent = text;
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return div.innerHTML;
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}
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</script>
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</body>
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</html>
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