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2
Commits
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b73a4c792c | ||
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78ee5fdf48 |
@@ -148,7 +148,7 @@ class StatsModel
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FROM tickets t WHERE status != 'Closed' AND ($visSQL) GROUP BY priority
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UNION ALL
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SELECT 'status' as type, status as label, COUNT(*) as count
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FROM tickets t WHERE ($visSQL) GROUP BY status
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FROM tickets t WHERE status != 'Closed' AND ($visSQL) GROUP BY status
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UNION ALL
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SELECT 'category' as type, category as label, COUNT(*) as count
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FROM tickets t WHERE status != 'Closed' AND ($visSQL) GROUP BY category";
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@@ -280,8 +280,11 @@ include __DIR__ . '/layout_header.php';
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// default: with no `status` param the controller falls back to the viewer's
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// default_status_filters preference, which can be anything, so the resulting
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// list would not necessarily match what the chart counted. StatsModel builds
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// by_priority and by_category with `status != 'Closed'`, while by_status spans
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// every status — so only the priority and category charts pin the open set.
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// by_priority, by_status, and by_category all with `status != 'Closed'` —
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// closed tickets accumulate indefinitely and would otherwise dominate every
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// breakdown over time — so chartPriority/chartCategory pin the open set
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// explicitly, while chartStatus's clicked label is itself already one of
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// the non-Closed statuses.
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function openStatuses() {
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var all = window.TICKET_STATUSES || ['Open', 'Pending', 'In Progress', 'Closed'];
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return all.filter(function(s) { return s !== 'Closed'; }).join(',');
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