Transform entire UI into retro terminal aesthetic with ASCII/ANSI art:
Visual Changes:
- Add large ASCII art "TINKER TICKETS" banner with typewriter animation
- Terminal black background (#0a0a0a) with matrix green text (#00ff41)
- ASCII borders throughout using box-drawing characters (┌─┐│└─┘╔═╗║╚╝)
- Monospace fonts (Courier New, Consolas, Monaco) everywhere
- All rounded corners removed (border-radius: 0)
- Text glow effects on important elements
- Terminal prompts (>, $) and brackets ([]) on all UI elements
Dashboard:
- Table with ASCII corner decorations and terminal green borders
- Headers with > prefix and amber glow
- Priority badges: [P1] [P2] format with colored glows
- Status badges: [OPEN] [CLOSED] with borders and glows
- Search box with $ SEARCH prompt
- All buttons in [ BRACKET ] format
Ticket View:
- Ticket container with double ASCII borders (╔╗╚╝)
- Priority-colored corner characters
- UUID display: [UUID: xxx] format
- Comments section: ╔═══ COMMENTS ═══╗ header
- Activity timeline with ASCII tree (├──, │, └──)
- Tabs with [ ] brackets and ▼ active indicator
Components:
- Modals with ╔═══ TITLE ═══╗ headers and ASCII corners
- Hamburger menu with MENU SYSTEM box decoration
- Settings modal with terminal styling
- All inputs with green borders and amber focus glow
- Checkboxes with ✓ characters
Technical:
- New file: ascii-banner.js with banner artwork and typewriter renderer
- Comprehensive responsive design (1024px, 768px, 480px breakpoints)
- Mobile: simplified ASCII, hidden decorations, full-width menu
- Print styles for clean black/white output
- All functionality preserved, purely visual transformation
Colors preserved:
- Priority: P1=red, P2=orange, P3=blue, P4=green, P5=gray
- Status: Open=green, In Progress=yellow, Closed=red
- Accents: Terminal green, amber, cyan
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Fixed all reported issues:
1. **Dark Mode Improvements:**
- Fixed bulk-actions-info white on white text (now yellow on dark background)
- Fixed timeline-content boxes with explicit dark mode colors
- All text now properly visible in dark mode
2. **Dashboard Enhancement:**
- Added "Assigned To" column showing ticket assignments
- Updated TicketModel query to include assigned user information
- Shows "Unassigned" when no user assigned
3. **Removed Ticket View Tracking:**
- Removed logTicketView call from TicketController
- Created migration 011 to delete all view records from audit_log
- Viewing tickets no longer clutters activity timeline
4. **Removed Duplicate Status Dropdown:**
- Removed status field from hamburger menu
- Status can now only be changed via the workflow-validated dropdown in ticket header
- Prevents confusion and ensures all status changes follow workflow rules
All changes improve usability and reduce clutter.
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Add comprehensive bulk operations system for admins:
- Created BulkOperationsModel.php with operation tracking and processing
- Added bulk_operation.php API endpoint for bulk operations
- Created get_users.php API endpoint for user dropdown in bulk assign
- Updated DashboardView.php with checkboxes and bulk actions toolbar
- Added JavaScript functions for:
- Select all/clear selection
- Bulk close tickets
- Bulk assign tickets
- Bulk change priority
- Added comprehensive CSS for bulk actions toolbar and modals
- All bulk operations are admin-only (enforced server-side)
- Operations tracked in bulk_operations table with audit logging
- Supports bulk_close, bulk_assign, and bulk_priority operations
Admins can now select multiple tickets and perform batch operations, significantly improving workflow efficiency.
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Add ticket template system for quick ticket creation:
- Created TemplateModel.php with full CRUD operations for templates
- Added get_template.php API endpoint to fetch template data
- Updated TicketController to load templates in create() method
- Modified CreateTicketView.php to include template selector dropdown
- Added loadTemplate() JavaScript function to populate form fields
- Templates include: title, description, category, type, and default priority
- Database already seeded with default templates (Hardware Failure, Software Installation, Network Issue, Maintenance Request)
Users can now select from predefined templates when creating tickets, speeding up common ticket creation workflows.
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Add comprehensive workflow management system for ticket status transitions:
- Created WorkflowModel.php for managing status transition rules
- Updated TicketController.php to load allowed transitions for each ticket
- Modified TicketView.php to display dynamic status dropdown with only allowed transitions
- Enhanced api/update_ticket.php with server-side workflow validation
- Added updateTicketStatus() JavaScript function for client-side status changes
- Included CSS styling for status select dropdown with color-coded states
- Transitions can require comments or admin privileges
- Status changes are validated against status_transitions table
This feature enforces proper ticket workflows and prevents invalid status changes.
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
- Add assigned_to column support in TicketModel with assignTicket() and unassignTicket() methods
- Create assign_ticket.php API endpoint for assignment operations
- Update TicketController to load user list from UserModel
- Add assignment dropdown UI in TicketView
- Add JavaScript handler for assignment changes
- Integrate with audit log for assignment tracking
Users can now assign tickets to team members via dropdown selector.
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
