LotusGuild/tinker_tickets
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Feature 3: Implement Status Transitions with Workflow Validation

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Add comprehensive workflow management system for ticket status transitions:

- Created WorkflowModel.php for managing status transition rules
- Updated TicketController.php to load allowed transitions for each ticket
- Modified TicketView.php to display dynamic status dropdown with only allowed transitions
- Enhanced api/update_ticket.php with server-side workflow validation
- Added updateTicketStatus() JavaScript function for client-side status changes
- Included CSS styling for status select dropdown with color-coded states
- Transitions can require comments or admin privileges
- Status changes are validated against status_transitions table

This feature enforces proper ticket workflows and prevents invalid status changes.

🤖 Generated with [Claude Code](https://claude.com/claude-code)

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
This commit is contained in:
Jared Vititoe
2026-01-01 18:57:23 -05:00
parent 99e60795c9
commit 683420cdb9
6 changed files with 310 additions and 13 deletions
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15
views/TicketView.php
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@@ -182,7 +182,20 @@ function formatDetails($details, $actionType) {
</div>
<div class="header-controls">
<div class="status-priority-group">
<span id="statusDisplay" class="status-<?php echo str_replace(' ', '-', $ticket["status"]); ?>"><?php echo $ticket["status"]; ?></span>
<select id="statusSelect" class="editable status-select status-<?php echo str_replace(' ', '-', strtolower($ticket["status"])); ?>" data-field="status" onchange="updateTicketStatus()">
<option value="<?php echo $ticket['status']; ?>" selected>
<?php echo $ticket['status']; ?> (current)
</option>
<?php foreach ($allowedTransitions as $transition): ?>
<option value="<?php echo $transition['to_status']; ?>"
data-requires-comment="<?php echo $transition['requires_comment'] ? '1' : '0'; ?>"
data-requires-admin="<?php echo $transition['requires_admin'] ? '1' : '0'; ?>">
<?php echo $transition['to_status']; ?>
<?php if ($transition['requires_comment']): ?> *<?php endif; ?>
<?php if ($transition['requires_admin']): ?> (Admin)<?php endif; ?>
</option>
<?php endforeach; ?>
</select>
<span class="priority-indicator priority-<?php echo $ticket["priority"]; ?>">P<?php echo $ticket["priority"]; ?></span>
</div>
<button id="editButton" class="btn" onclick="toggleEditMode()">Edit Ticket</button>