AuditLogModel::logCommentCreate logs comments with action_type='comment'
not 'create'. The notification query was filtering on action_type='create'
only, so comment events on watched/owned tickets were never surfaced.
Widen the filter to IN ('comment', 'create') to match the actual logged
values while staying compatible with any legacy entries.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
assign_ticket.php: preserve string ticket ID (ctype_digit validation)
instead of (int) cast for consistent audit logging and URL generation.
delete_attachment.php: use string ticket_id from DB for the upload
directory path — (int) cast was stripping leading zeros, causing
the wrong path (/uploads/123456/) instead of /uploads/000123456/.
Also pass raw string to getTicketById() to let TicketModel handle
type coercion.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Preserve source ticket ID as string (ctype_digit validation)
instead of int-casting with (int)
- Use $sourceTicket['ticket_id'] (canonical DB form) when creating
the relates_to dependency and audit log entry; avoids storing
"123456" instead of "000123456" which breaks string-based
depends_on_id lookups in DependencyModel
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- TicketModel: add deleteTicket() that removes all child records
(comments, watchers, dependencies, attachments, custom fields)
then deletes the ticket and cleans up physical attachment files
- BulkOperationsModel: add bulk_delete case to processBulkOperation()
so the "Bulk Delete" UI button actually works instead of silently
failing with N failures
- bulk_operation.php: validate operation_type against whitelist to
reject unknown operations early with a proper error
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- dashboard.js: use String(cb.value) instead of parseInt() in
getSelectedTicketIds() so zero-padded IDs like 000123456 are
preserved when sent to bulk_operation.php
- DashboardView.php: remove (int) cast on data-ticket-id attribute
for quick-status button; was stripping leading zeros
- TicketView.php: remove (int) cast on export URL ticket_id param
- update_ticket.php: preserve ticket_id as string via trim((string)...)
- add_comment.php: preserve ticket_id as string; validate with
ctype_digit instead of (int) cast so comments are stored with the
canonical zero-padded ID matching the tickets table
- export_tickets.php: validate singleId as string to avoid stripping
leading zeros in the export endpoint
- notifications.php: preserve ticket_id strings in URLs and ticket
ownership checks; index myTicketIds by both int and string forms
for robust lookup regardless of how audit_log stored the ID
- TicketController.php: fix inline dependency insert — column was
wrong (depends_on_ticket_id → depends_on_id) and bind types were
wrong ("iii" → "ssi"); feature was silently broken
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
bulk_operation.php: ticket ID validation was converting IDs to int then back
to string, so '000123456' became '123456' which never matched the DB VARCHAR
key, silently rejecting ~11% of tickets from bulk operations. Now validates
with ctype_digit() to preserve leading zeros.
TicketModel::getTicketsByIds(): changed intval() to strval() and bind type
'i' to 's' so VARCHAR ticket_id columns are queried consistently as strings.
DashboardController::getCategoriesAndTypes(): added null check on query
result before calling fetch_assoc() to prevent TypeError if query fails.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- add_comment.php: include user_id in response for avatar rendering
- ticket.js: add buildCommentElement() helper that matches server-rendered
comment structure (avatar, edit/delete buttons, textarea); use it in
addComment() and submitReply() so new comments show the avatar immediately
- AuditLogModel: logCommentCreate uses action_type='comment' not 'create'
- TicketView: formatAction handles entity_type='comment' with action_type='create'
for existing DB records; prevents "created this ticket" showing for comments
- update_ticket.php: remove owner/assignee restriction so any authenticated
team member can update ticket status and fields
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- manage_recurring.php calculateNextRun(): expand monthly cap from 28→31
with proper last-day-of-month clamping (matches model fix); use split
with ':00' append to handle malformed time strings without crashing;
fix weekly day array to start at index 1 (not 0) so day=0 never maps
to empty string and blows up DateTime
- RecurringTicketModel::calculateNextRunTime(): same weekly day array fix
(start at index 1) to eliminate '' → DateTime exception on day=0
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- TicketView.php: Show 3 lt-skeleton-card placeholders in the comment list
while "Load more" fetches; skeletons are removed on resolve or error
- ticket.css: Add .comment-skeleton margin spacing
- WorkflowDesignerView.php + manage_workflows.php: Prevent creating/editing
status transitions where from_status === to_status (client + server check)
- RecurringTicketsView.php: Expand monthly day picker from 28 to 31 days
(days 29-31 labelled "last day in short months")
- RecurringTicketModel.php: Clamp monthly schedule day to last day of target
month using format('t') instead of hard-capping at 28
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- download_attachment.php: path traversal check used strpos() without
trailing DIRECTORY_SEPARATOR, allowing /uploads_evil/* to pass when
upload dir is /uploads — now checks realPath + DIRECTORY_SEPARATOR prefix
- bulk_operation.php: $conn->close() was called before StatsModel($conn)
construction; moved close() inside each branch to after all DB use
- upload_attachment.php: ticket ID validated as /^\d{9}$/ (exactly 9
digits) breaking all tickets below ID 1,000,000,000 — changed to
/^\d+$/ for any positive integer
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Added session_status() === PHP_SESSION_NONE guard to six API files
(custom_fields, revoke_api_key, manage_templates, generate_api_key,
get_template, manage_recurring) that called bare session_start() after
RateLimitMiddleware had already started the session
- Registered /api/notifications.php and /api/user_avatar.php in index.php
router (were missing, served only by direct file access)
- Complete README rewrite: remove all Discord references (Matrix/hookshot
is the only external notification method), add hwmonDaemon API docs,
document all TDS v1.2 features (kanban, charts, SLA, command palette,
notification bell, watcher avatars, @mention, etc.), fix keyboard
shortcuts table, add Matrix/LDAP env vars to setup section
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Extract expression args to local variables before bind_param (PHP 8 requirement)
- Guard session_start with session_status check in manage_workflows
- Remove redundant session_start from bulk_operation (RateLimitMiddleware starts it)
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
StatsModel::invalidateCache() was never called from any API, so the
60s cached stats persisted after bulk assign/status/priority changes,
ticket updates, assignments, and clones. Dashboard tiles showed stale
counts until the TTL expired.
Added invalidation to the four APIs that affect dashboard stat tiles:
- bulk_operation.php: after successful bulk assign/status/priority
- assign_ticket.php: after successful reassignment
- update_ticket.php: after any successful ticket update
- clone_ticket.php: after successful clone (open_tickets changes)
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- notifications.php: audit_log PK is audit_id not log_id; alias all
three queries with audit_id AS log_id to fix 500 error
- DashboardView: avg resolution time now picks best unit automatically
(min < 1h, hr < 48h, days < 14d, wks otherwise) with full hours
shown in title tooltip; adds lt-stat-unit CSS for the suffix
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
The $statusSql double-quoted string contained '%"status":%' which caused
PHP to terminate the string at the inner double quotes, resulting in a
parse error (unexpected identifier 'status') on the beta server.
Also cleared stale stats cache that stored by_assignee in old name=>count
map format instead of the current array-of-objects format.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Both keys were silently dropped on batch save (the for-loop just
continued on unknown keys). timezone is sent by saveSettings() and
notif_last_seen is written by the notifications mark-read endpoint.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
DashboardView.php: wrap performAdvancedSearch in a closure so it is
resolved at event-fire time rather than listener-registration time
(advanced-search.js loads later via pageScripts so the bare identifier
reference caused ReferenceError).
DashboardView.php: reset sort URL to page=1 so sorting all pages
instead of staying on the current page.
dashboard.js: add missing save-settings and close-settings cases to
the click delegation handler (were removed in a prior session under
the assumption they were in dashboard.js, but they were not).
notifications.php: replace JSON_EXTRACT-based comment join (not
universally supported) with a two-step PHP filter: fetch owner/watcher
ticket IDs first, then filter raw comment rows in PHP. Also fix the
status change LIKE pattern to match the actual logTicketUpdate format
{"status": {"from": ..., "to": ...}}.
SecurityHeadersMiddleware.php: add https://cdn.jsdelivr.net to
connect-src so Chart.js source maps load without CSP violations.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
notifications.php: comment notifications never fired because the query
used action_type='comment'/entity_type='ticket' but logCommentCreate
logs action_type='create'/entity_type='comment'. Fix query to match
actual log format and extract ticket_id from details JSON.
notifications.php: status change notification titles always showed
"? → ?" because code read details.old_value/new_value but logTicketUpdate
stores the delta as {"status": {"from": ..., "to": ...}}.
base.css: move .is-hidden to base.css (global) — it was only defined in
ticket.css, so on the dashboard the ticket-preview popup had no hide
rule applied and was visible in the DOM at all times.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Replace style="text-align:center" with .lt-text-center utility class in
WorkflowDesignerView, CustomFieldsView, error_403, error_404, DashboardView JS string
- Replace style="margin-top:..." with .lt-mt-sm utility in WorkflowDesignerView
- Switch comment-edit-raw data-store textareas to .is-hidden class (TicketView PHP
+ JS-rendered; ticket.js template literal) — these are never shown, only read via .value
- Add aria-describedby="visibilityGroupsHint" + id on hint <p> in CreateTicketView
- Fix bind_param type string bug in manage_workflows.php PUT handler: 'ssiiiii' → 'ssiiii'
(7 type chars for 6 params caused binding error on workflow transition updates)
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- TicketView: SLA banner now shows live HH:MM:SS elapsed + countdown via JS setInterval
(previously showed static hours from PHP)
- TicketView: Markdown toggles in comment form replaced with lt-toggle switches
- layout_header: In-app notification bell (🔔) with dropdown panel for all users
- layout_footer: Notification JS — polls /api/notifications.php every 60s, badge count,
mark-all-read, panel open/close with Escape/outside-click
- api/notifications.php (new): Returns assign/comment/status-change events from audit_log
for current user's tickets and watched tickets; mark-read via user_preferences
- DashboardView: Ticket preview right drawer — Ctrl+click title or ⊙ peek button
opens lt-drawer-right with ticket summary extracted from table row DOM
- DashboardView: lt.sortable wired on all 4 kanban columns (group='kanban')
Cross-column drag = status change via POST /api/update_ticket.php with optimistic UI
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- watch_ticket.php GET now returns watcher list (up to 6 users) for avatar group
- TicketView: watcher avatar group rendered next to WATCH button, refreshes on toggle
- Rewrite renderDependencies/renderDependents to use TDS lt-kv-grid/lt-badge/lt-btn classes
- renderDependencies: show lt-alert--warning blocker banner when blocked_by has open tickets
- Fix ALL hardcoded ?v=20260327 asset version strings in CreateTicketView + all admin views
- base.css: fix .lt-nav-dropdown-menu hardcoded background → var(--bg-overlay)
- base.css: add light-theme overrides for nav dropdown menu (background, links, hover)
- ticket.css: add .lt-avatar-group and .lt-avatar--overflow styles for watcher display
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Root cause: bootstrap.php rotates the CSRF token on every successful POST,
but most API endpoints called echo json_encode() directly instead of
apiRespond() — so the rotated token was never returned to the client.
The next POST from the same page sent the now-invalid old token → 403.
Refreshing the page loaded a fresh token, making it work once.
Fixes:
- assign_ticket.php, watch_ticket.php: switch to apiRespond()
- saved_filters.php, user_preferences.php: replace all echo json_encode
calls with apiRespond() (19 and 12 call sites respectively)
- base.js: both apiFetch() and _apiFetchAuth() now update window.CSRF_TOKEN
whenever a response includes a csrf_token field, keeping the client
permanently in sync with server-side rotations
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Ticket watchers:
- api/watch_ticket.php: GET (watch state) + POST (watch/unwatch toggle)
- index.php: route for /api/watch_ticket.php
- TicketView: WATCH/UNWATCH button with live state fetch and toggle
- NotificationHelper::notifyWatchers(): fetches watchers from DB, resolves
Matrix IDs via Synapse, fires notification to watchers + global list
- add_comment.php, update_ticket.php: call notifyWatchers on comment and
status-change events respectively
Fulltext search:
- TicketModel::hasFulltextIndex(): detects FULLTEXT index via information_schema
- getAllTickets(): uses MATCH...AGAINST when fulltext index exists, LIKE fallback
when not yet applied — zero-downtime rollout
Single-query pagination:
- getAllTickets() replaces separate COUNT + SELECT with COUNT(*) OVER() window
function — one round trip to DB per page load instead of two
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Comment pagination:
- CommentModel: add getCommentCount(), paginated getCommentsByTicketId()
with getThreadedCommentsPaged() for threading + LIMIT/OFFSET
- TicketController: load first 50 root comments + total count on page load
- api/get_comments.php: new AJAX endpoint for Load More (index.php routed)
- TicketView: Load More button + buildCommentEl() JS renderer for AJAX comments;
passes totalComments/commentOffset/isAdmin to window.ticketData
Matrix integration:
- NotificationHelper: add sendStatusChangeNotification(), sendCommentNotification(),
sendMentionNotification(), sendAssignmentNotification() alongside existing
sendTicketNotification(); internal fire() helper replaces duplicated cURL logic
- SynapseHelper: new helper that resolves SSO usernames → Matrix IDs by querying
Synapse Admin REST API directly (no caching, no stale data)
- config.php: add SYNAPSE_ADMIN_URL, SYNAPSE_ADMIN_TOKEN, MATRIX_NOTIFY_COMMENTS,
MATRIX_NOTIFY_ASSIGNMENTS config keys (all from .env)
- api/update_ticket.php: fire status-change notification after successful save
- api/add_comment.php: resolve @mentioned usernames via SynapseHelper and fire
mention notification; fire general comment notification when MATRIX_NOTIFY_COMMENTS=1
- api/assign_ticket.php: fire assignment notification (resolves assignee via Synapse)
when MATRIX_NOTIFY_ASSIGNMENTS=1
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Optimistic locking:
- TicketView now includes updated_at in window.ticketData
- ticket.js saveTicket() sends expected_updated_at on every save so
the server can detect concurrent edits
- On conflict response, shows a clear toast: "ticket was modified by
someone else while you were editing — reload to see latest version"
- On success, syncs window.ticketData.updated_at from server response
so subsequent saves use the correct lock key
- update_ticket.php now returns updated_at in success response
Visibility audit log:
- updateVisibility() result is now checked; on success, logs a delta
entry to the audit trail with from/to visibility and groups so the
timeline shows who changed visibility and when
Full ticket export:
- export_tickets.php now accepts format=full with a single ticket_id
- Produces a JSON file containing ticket fields, flat comment list
(with author, timestamps, text), and the full audit timeline
- Access-controlled: respects canUserAccessTicket() before exporting
- EXPORT button added to ticket toolbar linking directly to the endpoint
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- POST /ticket_dependencies: verify user can access both the source
ticket and the target ticket before creating a dependency
- DELETE by ticket IDs: verify user can access source ticket; also
validate dependency_type against the allowed whitelist
- DELETE by dependency_id: look up dependency's ticket before deletion
and verify user can access it, preventing IDOR
- custom_fields.php: validate json_decode returns an array on POST/PUT;
add http_response_code(400) to all error responses
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- TicketModel::getAllTickets() now accepts optional $user param and applies
getVisibilityFilter() so non-admin users cannot see internal/confidential
tickets they lack access to from the dashboard listing
- DashboardController passes $GLOBALS['currentUser'] to getAllTickets()
- clone_ticket.php: move Content-Type header to top so all error paths send
correct JSON content type
- AuthMiddleware: filter group names from HTTP header to [a-z0-9_-] only,
preventing header injection via malformed group names
- add_comment.php: return HTTP 201 on success, 500 in catch block
- update_comment.php, delete_comment.php: return 500 in catch blocks
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- upload_attachment.php: derive stored file extension from validated MIME type
instead of user-supplied filename, preventing executable extension attacks
(e.g. a PHP file renamed to evil.txt would now be stored as .txt)
- CustomFieldModel.php: fix bind_param type string in updateDefinition()
'sssssiiiii' (10 chars) → 'sssssiiii' (9 chars) to match 9 SQL placeholders
- RateLimitMiddleware.php: replace MD5 with SHA256 for rate limit file hashing
- user_preferences.php: add httponly, secure, samesite=Lax flags to ticketsPerPage
cookie to prevent XSS/CSRF cookie theft
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
P1-A: Fix CSP - add fonts.googleapis.com to style-src, fonts.gstatic.com to font-src
P1-B: CSRF token rotation - add rotateToken() to CsrfMiddleware; bootstrap.php rotates
after successful validation and stores in $GLOBALS['_new_csrf_token']; add
apiRespond() helper to append token to responses; lt.api interceptor in
layout_footer.php auto-updates window.CSRF_TOKEN from responses
P1-C: Styled 403/404 error views with TDS layout instead of raw text; index.php now
uses requireAdmin() helper eliminating 7 duplicated guard blocks (P3-D)
P2-A: Remove duplicate JS-generated keyboard help modal from keyboard-shortcuts.js;
'?' key now routes to static #lt-keys-help modal in footer
P2-B: Asset versioning driven by config ASSET_VERSION key; base.css and base.js get
?v= cache-busting in layout_header.php
P2-C: Add data-theme="dark" to <html> tag to prevent FOUC on light-mode users
P2-E: Escape status value in dashboard.js hover preview class attribute via lt.escHtml()
P2-F: Replace bespoke showLoadingOverlay() with lt-spinner / lt-loading-text from
base.css; add .lt-loading-overlay wrapper CSS to dashboard.css
P2-G: Add keyboard-shortcuts.js to all 7 admin views so J/K nav and ? help work
P3-A: APP_NAME, APP_SUBTITLE, APP_VERSION driven from config.php; layout header/footer
use config values instead of hardcoded strings
P3-G: Replace custom initTableSorting() with lt.sortTable.init() which manages aria-sort
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- bulk_operation.php: replace is_numeric() with strict int cast+equality to reject scientific notation
- AttachmentModel.php: fix bind_param type strings (s→i for integer ticket IDs)
- CommentModel.php: use strict !== comparison with (int) cast for user_id ownership checks
- ticket.js: replace all non-TDS class names (text-amber→lt-text-amber, btn→lt-btn variants, etc.)
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- delete_attachment.php: add realpath() path traversal check before
unlink() — mirrors the defense-in-depth already in download_attachment.php;
also cast ticket_id to int when building the path
- manage_templates.php: add input validation to POST and PUT handlers:
required field checks, max length caps (name 100, title 255, desc 64KB),
allowlist validation for category/type, priority clamped to 1-5
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Before: entire ticket data was logged and shown in the activity tab.
After: compare old vs new values before saving; log only fields that
actually changed as { field: { from: '...', to: '...' } } pairs.
- TicketController.php: fetch old ticket before update, compute delta
- api/update_ticket.php: same fix for the API endpoint (currentTicket
already fetched for auth, reuse it for delta comparison)
- TicketView.php: render delta format as "Field: old → new" with color;
truncate long values (description) at 60 chars; keep legacy flat format
as fallback for older log entries
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- base.css: add --lt-border/--lt-surface aliases so dashboard.css respects
theme instead of using hardcoded fallback colors
- base.css: add lt-select-sm/lt-input-sm compact size variants (used in 15+
places), lt-msg-danger alias for lt-msg-error, lt-form-hint--warn,
lt-font-mono utility class
- audit_log.php: cap ?limit= at 500 to prevent DoS via oversized queries
- ApiKeysView.php: replace deprecated execCommand('copy') with lt.copy();
add integer casts on api_key_id in id attr and data-id
- AuditLogView.php: rebuild pagination with windowed prev/next/ellipsis
pattern matching DashboardView; integer cast on user_id select option
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- clone_ticket.php: replace custom visibility check with centralized canUserAccessTicket(); return 404 (not 403) for inaccessible tickets
- README.md: remove bootstrap.php from the API endpoints table (it's a shared include, not a public endpoint); correct its project structure description
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- delete_attachment.php: check canUserAccessTicket() before allowing deletion; return 404 (not 403) for inaccessible tickets to prevent existence leakage
- upload_attachment.php: verify ticket access on both GET (list) and POST (upload) before processing
- update_ticket.php: pass currentUser to controller; add canUserAccessTicket() check before permission check; return 404 for inaccessible tickets instead of leaking existence via 403
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Security fixes:
- add_comment.php: verify canUserAccessTicket() before allowing comment creation
- assign_ticket.php: use canUserAccessTicket() to prevent info leakage via 403 vs 404
- check_duplicates.php: apply getVisibilityFilter() so confidential ticket titles are not exposed in duplicate search results
- ticket_dependencies.php: verify ticket access on GET before returning dependency data
Route registration:
- Register 7 previously missing API endpoints in index.php: custom_fields, saved_filters, audit_log, user_preferences, download_attachment, clone_ticket, health
Frontend:
- ticket.js: fill empty catch block and empty else block in addComment() with proper error toasts
Documentation:
- README.md: document all API endpoints and update project structure listing
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
CSS fixes:
- Fix [ ] brackets appearing below button text by replacing display:inline-flex
with display:inline-block + white-space:nowrap on .btn — removes cross-browser
flex pseudo-element inconsistency as root cause
- Remove conflicting .btn::before ripple block (position:absolute was overriding
bracket content positioning)
- Remove overflow:hidden from .btn which was clipping bracket content
- Fix body::after duplicate rule causing GPU layer blink (second position:fixed
rule re-created compositor layer, overriding display:none suppression)
- Replace all transition:all with scoped property transitions in dashboard.css,
ticket.css, base.css (prevents full CSS property evaluation on every hover)
- Convert pulse-warning/pulse-critical keyframes from box-shadow to opacity
animation (GPU-composited, eliminates CPU repaints at 60fps)
- Fix mobile *::before/*::after blanket content:none rule — now targets only
decorative frame glyphs, preserving button brackets and status indicators
- Remove --terminal-green-dim override that broke .lt-btn hover backgrounds
JS fixes:
- Fix all lt.lt.toast.* double-prefix instances in dashboard.js
- Add null guard before .appendChild() on bulkAssignUser select
- Replace all remaining emoji with terminal bracket notation (dashboard.js,
ticket.js, markdown.js)
- Migrate all toast.*() shim calls to lt.toast.* across all JS files
View fixes:
- Remove hardcoded [ ] brackets from .btn buttons (CSS now adds them)
- Replace all emoji with terminal bracket notation in all views and admin views
- Add missing CSP nonces to AuditLogView.php and UserActivityView.php script tags
- Bump CSS version strings to ?v=20260319b for cache busting
Security fixes:
- update_ticket.php: add authorization check (non-admins can only edit their own
or assigned tickets)
- add_comment.php: validate and cast ticket_id to integer with 400 response
- clone_ticket.php: fix unconditional session_start(), add ticket ID validation,
add internal ticket access check
- bulk_operation.php: add HTTP 401/403 status codes on auth failures
- upload_attachment.php: fix missing $conn arg in AttachmentModel constructor
- assign_ticket.php: add ticket existence check and permission verification
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Security:
- Fix IDOR in delete/update comment (add ticket visibility check)
- XSS defense-in-depth in DashboardView active filters
- Replace innerHTML with DOM construction in toast.js
- Remove redundant real_escape_string in check_duplicates
- Add rate limiting to get_template, download_attachment, audit_log,
saved_filters, user_preferences endpoints
Bug fixes:
- Session timeout now reads from config instead of hardcoded 18000
- TicketController uses $GLOBALS['config'] instead of duplicate .env parsing
- Add DISCORD_WEBHOOK_URL to centralized config
- Cleanup script uses hashmap for O(1) ticket ID lookups
Dead code removal (~100 lines):
- Remove dead getTicketComments() from TicketModel (wrong bind_param type)
- Remove dead getCategories()/getTypes() from DashboardController
- Remove ~80 lines dead Discord webhook code from update_ticket API
Consolidation:
- Create api/bootstrap.php for shared API setup (auth, CSRF, rate limit)
- Convert 6 API endpoints to use bootstrap
- Extract escapeHtml/getTicketIdFromUrl into shared utils.js
- Batch save for user preferences (1 request instead of 7)
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
Keyboard Navigation:
- Add J/K keys for Gmail-style ticket list navigation
- Add N key for new ticket, C for comment focus
- Add G then D for go to dashboard (vim-style)
- Add 1-4 number keys for quick status changes on ticket page
- Add Enter to open selected ticket
- Update keyboard help modal with all new shortcuts
Ticket Age Indicator:
- Show "Last activity: X days ago" on ticket view
- Visual warning (yellow pulse) for tickets idle >5 days
- Critical warning (red pulse) for tickets idle >10 days
Ticket Clone Feature:
- Add "Clone" button on ticket view
- Creates copy with [CLONE] prefix in title
- Preserves description, priority, category, type, visibility
- Automatically creates "relates_to" dependency to original
Active Filter Badges:
- Show visual badges above ticket table for active filters
- Click X on badge to remove individual filter
- "Clear All" button to reset all filters
- Color-coded by filter type (status, priority, search)
Visual Enhancements:
- Add keyboard-selected row highlighting for J/K navigation
- Smooth animations for filter badges
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
Replace exception getMessage() exposure with generic error messages
to prevent internal information disclosure. Errors are now logged
with full details while clients receive sanitized responses.
Affected endpoints:
- add_comment, update_comment, delete_comment
- update_ticket, export_tickets
- generate_api_key, revoke_api_key
- manage_templates, manage_workflows, manage_recurring
- custom_fields, get_users
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Consolidate all 20 API files to use centralized Database helper
- Add optimistic locking to ticket updates to prevent concurrent conflicts
- Add caching to StatsModel (60s TTL) for dashboard performance
- Add health check endpoint (api/health.php) for monitoring
- Improve rate limit cleanup with cron script and efficient DirectoryIterator
- Enable rate limit response headers (X-RateLimit-*)
- Add audit logging for workflow transitions
- Log Discord webhook failures instead of silencing
- Fix visibility check on export_tickets.php
- Add database migration system with performance indexes
- Fix cron recurring tickets to use assignTicket method
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Add ErrorHandler class for consistent error handling and logging
- Provides methods for common error responses (401, 403, 404, 422, 500)
- Includes error logging to temp directory
- Update get_template.php to use ErrorHandler (example migration)
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Add CacheHelper for file-based caching with TTL support
- Add Database helper for centralized connection management
- Update WorkflowModel to cache status transitions (10 min TTL)
- Update UserPreferencesModel to cache user prefs (5 min TTL)
- Update manage_workflows.php to clear cache on changes
- Update get_users.php to use Database helper (example migration)
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
jared