diff --git a/assets/css/dashboard.css b/assets/css/dashboard.css
index 471e47e..8f1de8d 100644
--- a/assets/css/dashboard.css
+++ b/assets/css/dashboard.css
@@ -126,6 +126,235 @@ h1 {
 .ascii-box[data-priority="4"] { border-color: var(--priority-4); }
 .ascii-box[data-priority="5"] { border-color: var(--priority-5); }
 
+/* ===== NESTED ASCII FRAME SYSTEM ===== */
+
+/* Main outer container - Heavy double border */
+.ascii-frame-outer {
+    position: relative;
+    border: 3px double var(--terminal-green);
+    padding: 0;
+    background: var(--bg-primary);
+    margin-bottom: 2rem;
+}
+
+.ascii-frame-outer::before {
+    content: '╔';
+    position: absolute;
+    top: -3px;
+    left: -3px;
+    font-size: 1.5rem;
+    color: var(--terminal-green);
+    line-height: 1;
+    z-index: 10;
+}
+
+.ascii-frame-outer::after {
+    content: '╗';
+    position: absolute;
+    top: -3px;
+    right: -3px;
+    font-size: 1.5rem;
+    color: var(--terminal-green);
+    line-height: 1;
+    z-index: 10;
+}
+
+/* Bottom corners as separate elements */
+.bottom-left-corner,
+.bottom-right-corner {
+    position: absolute;
+    bottom: -3px;
+    font-size: 1.5rem;
+    color: var(--terminal-green);
+    line-height: 1;
+    z-index: 10;
+}
+
+.bottom-left-corner {
+    left: -3px;
+}
+
+.bottom-right-corner {
+    right: -3px;
+}
+
+/* Inner section frame - Single border */
+.ascii-frame-inner {
+    position: relative;
+    border: 2px solid var(--terminal-green);
+    padding: 1rem;
+    background: var(--bg-secondary);
+    margin: 1rem;
+}
+
+.ascii-frame-inner::before {
+    content: '┌';
+    position: absolute;
+    top: -2px;
+    left: -2px;
+    font-size: 1.2rem;
+    color: var(--terminal-green);
+    line-height: 1;
+}
+
+.ascii-frame-inner::after {
+    content: '┐';
+    position: absolute;
+    top: -2px;
+    right: -2px;
+    font-size: 1.2rem;
+    color: var(--terminal-green);
+    line-height: 1;
+}
+
+/* Section headers with ASCII decoration */
+.ascii-section-header {
+    position: relative;
+    padding: 0.75rem 1.5rem;
+    background: var(--bg-primary);
+    border-bottom: 2px solid var(--terminal-green);
+    font-family: var(--font-mono);
+    font-weight: bold;
+    color: var(--terminal-amber);
+    text-shadow: var(--glow-amber);
+    text-transform: uppercase;
+    letter-spacing: 0.1em;
+}
+
+.ascii-section-header::before {
+    content: '╠═══ ';
+    color: var(--terminal-green);
+    margin-right: 0.5rem;
+}
+
+.ascii-section-header::after {
+    content: ' ═══╣';
+    color: var(--terminal-green);
+    margin-left: 0.5rem;
+}
+
+/* Subsection headers for nested areas */
+.ascii-subsection-header {
+    position: relative;
+    padding: 0.5rem 1rem;
+    background: var(--bg-secondary);
+    border-bottom: 1px solid var(--terminal-green);
+    font-family: var(--font-mono);
+    font-weight: bold;
+    color: var(--terminal-green);
+    text-transform: uppercase;
+    font-size: 0.9em;
+}
+
+.ascii-subsection-header::before {
+    content: '├─── ';
+    color: var(--terminal-green);
+}
+
+.ascii-subsection-header::after {
+    content: ' ───┤';
+    color: var(--terminal-green);
+}
+
+/* Section dividers */
+.ascii-divider {
+    height: 2px;
+    background: linear-gradient(90deg,
+        var(--terminal-green) 0%,
+        var(--terminal-green) 48%,
+        transparent 48%,
+        transparent 52%,
+        var(--terminal-green) 52%,
+        var(--terminal-green) 100%);
+    margin: 1.5rem 0;
+    position: relative;
+}
+
+.ascii-divider::before {
+    content: '╞';
+    position: absolute;
+    left: -2px;
+    top: -11px;
+    color: var(--terminal-green);
+    font-size: 1.2rem;
+}
+
+.ascii-divider::after {
+    content: '╡';
+    position: absolute;
+    right: -2px;
+    top: -11px;
+    color: var(--terminal-green);
+    font-size: 1.2rem;
+}
+
+/* Content wrapper inside frames */
+.ascii-content {
+    padding: 1rem;
+    background: var(--bg-secondary);
+}
+
+/* Priority-based color variants for outer frames */
+.ascii-frame-outer[data-priority="1"],
+.ascii-frame-outer[data-priority="1"]::before,
+.ascii-frame-outer[data-priority="1"]::after {
+    border-color: var(--priority-1);
+    color: var(--priority-1);
+}
+
+.ascii-frame-outer[data-priority="1"] .bottom-left-corner,
+.ascii-frame-outer[data-priority="1"] .bottom-right-corner {
+    color: var(--priority-1);
+}
+
+.ascii-frame-outer[data-priority="2"],
+.ascii-frame-outer[data-priority="2"]::before,
+.ascii-frame-outer[data-priority="2"]::after {
+    border-color: var(--priority-2);
+    color: var(--priority-2);
+}
+
+.ascii-frame-outer[data-priority="2"] .bottom-left-corner,
+.ascii-frame-outer[data-priority="2"] .bottom-right-corner {
+    color: var(--priority-2);
+}
+
+.ascii-frame-outer[data-priority="3"],
+.ascii-frame-outer[data-priority="3"]::before,
+.ascii-frame-outer[data-priority="3"]::after {
+    border-color: var(--priority-3);
+    color: var(--priority-3);
+}
+
+.ascii-frame-outer[data-priority="3"] .bottom-left-corner,
+.ascii-frame-outer[data-priority="3"] .bottom-right-corner {
+    color: var(--priority-3);
+}
+
+.ascii-frame-outer[data-priority="4"],
+.ascii-frame-outer[data-priority="4"]::before,
+.ascii-frame-outer[data-priority="4"]::after {
+    border-color: var(--priority-4);
+    color: var(--priority-4);
+}
+
+.ascii-frame-outer[data-priority="4"] .bottom-left-corner,
+.ascii-frame-outer[data-priority="4"] .bottom-right-corner {
+    color: var(--priority-4);
+}
+
+.ascii-frame-outer[data-priority="5"],
+.ascii-frame-outer[data-priority="5"]::before,
+.ascii-frame-outer[data-priority="5"]::after {
+    border-color: var(--priority-5);
+    color: var(--priority-5);
+}
+
+.ascii-frame-outer[data-priority="5"] .bottom-left-corner,
+.ascii-frame-outer[data-priority="5"] .bottom-right-corner {
+    color: var(--priority-5);
+}
+
 /* ===== TERMINAL PROMPT STYLES ===== */
 .terminal-prompt::before {
     content: '> ';
diff --git a/assets/css/ticket.css b/assets/css/ticket.css
index 2ba1e99..83817bb 100644
--- a/assets/css/ticket.css
+++ b/assets/css/ticket.css
@@ -127,27 +127,16 @@
     font-family: var(--font-mono);
 }
 
-/* ASCII corner decorations */
-.ticket-container::before {
-    content: '╔';
-    position: absolute;
-    top: -3px;
-    left: -3px;
-    font-size: 1.5rem;
-    color: var(--terminal-green);
-    line-height: 1;
-    z-index: 10;
+/* Compatibility with ascii-frame-outer - remove duplicate corners */
+.ticket-container.ascii-frame-outer {
+    padding: 0;
 }
 
-.ticket-container::after {
-    content: '╗';
-    position: absolute;
-    top: -3px;
-    right: -3px;
-    font-size: 1.5rem;
-    color: var(--terminal-green);
-    line-height: 1;
-    z-index: 10;
+/* Remove old corner styles when using ascii-frame-outer (new frame system handles this) */
+.ticket-container.ascii-frame-outer::before,
+.ticket-container.ascii-frame-outer::after {
+    content: '╔' !important;
+    content: '╗' !important;
 }
 
 /* Priority-based border colors */
@@ -403,6 +392,13 @@ textarea.editable {
     border-radius: 0;
 }
 
+/* Nested frame compatibility - remove border since ascii-frame-inner handles it */
+.ascii-frame-inner .comments-section {
+    border: none;
+    padding: 0;
+    margin-top: 0;
+}
+
 .comments-section h2 {
     font-family: var(--font-mono);
     color: var(--terminal-amber);
@@ -442,13 +438,34 @@ textarea.editable {
 .comment {
     background: var(--bg-primary);
     padding: 15px;
-    border: 2px solid var(--terminal-green);
+    border: 1px solid var(--terminal-green);
     border-radius: 0;
-    margin-bottom: 15px;
+    margin-bottom: 1rem;
     position: relative;
     box-shadow: none;
 }
 
+/* Add corner decorations to individual comments */
+.comment::before {
+    content: '┌─';
+    position: absolute;
+    top: -1px;
+    left: -1px;
+    color: var(--terminal-green);
+    font-size: 1rem;
+    line-height: 1;
+}
+
+.comment::after {
+    content: '┐';
+    position: absolute;
+    top: -1px;
+    right: -1px;
+    color: var(--terminal-green);
+    font-size: 1rem;
+    line-height: 1;
+}
+
 .comment-header {
     display: flex;
     justify-content: space-between;
diff --git a/views/DashboardView.php b/views/DashboardView.php
index 79a47e4..6fb5482 100644
--- a/views/DashboardView.php
+++ b/views/DashboardView.php
@@ -101,104 +101,150 @@
         });
     </script>
 
-    <div class="dashboard-header">
-        <h1>Ticket Dashboard</h1>
-        <button onclick="window.location.href='<?php echo $GLOBALS['config']['BASE_URL']; ?>/ticket/create'" class="btn create-ticket">New Ticket</button>    </div>
-    <div class="search-container">
-        <form method="GET" action="" class="search-form">
-            <!-- Preserve existing parameters -->
-            <?php if (isset($_GET['status'])): ?>
-                <input type="hidden" name="status" value="<?php echo htmlspecialchars($_GET['status']); ?>">
-            <?php endif; ?>
-            <?php if (isset($_GET['show_all'])): ?>
-                <input type="hidden" name="show_all" value="<?php echo htmlspecialchars($_GET['show_all']); ?>">
-            <?php endif; ?>
-            <?php if (isset($_GET['category'])): ?>
-                <input type="hidden" name="category" value="<?php echo htmlspecialchars($_GET['category']); ?>">
-            <?php endif; ?>
-            <?php if (isset($_GET['type'])): ?>
-                <input type="hidden" name="type" value="<?php echo htmlspecialchars($_GET['type']); ?>">
-            <?php endif; ?>
-            <?php if (isset($_GET['sort'])): ?>
-                <input type="hidden" name="sort" value="<?php echo htmlspecialchars($_GET['sort']); ?>">
-            <?php endif; ?>
-            <?php if (isset($_GET['dir'])): ?>
-                <input type="hidden" name="dir" value="<?php echo htmlspecialchars($_GET['dir']); ?>">
-            <?php endif; ?>
-            
-            <input type="text" 
-                name="search" 
-                placeholder="Search tickets..." 
-                class="search-box"
-                value="<?php echo isset($_GET['search']) ? htmlspecialchars($_GET['search']) : ''; ?>">
-            <button type="submit" class="search-btn">Search</button>
-            <?php if (isset($_GET['search']) && !empty($_GET['search'])): ?>
-                <a href="?" class="clear-search-btn">Clear</a>
-            <?php endif; ?>
-        </form>
-    </div>
-    <?php if (isset($_GET['search']) && !empty($_GET['search'])): ?>
-    <div class="search-results-info">
-        Showing results for: "<strong><?php echo htmlspecialchars($_GET['search']); ?></strong>" 
-        (<?php echo $totalTickets; ?> ticket<?php echo $totalTickets != 1 ? 's' : ''; ?> found)
-    </div>
-    <?php endif; ?>
-    <div class="table-controls">
-        <div class="ticket-count">
-            Total Tickets: <?php echo $totalTickets; ?>
-        </div>
-        <div class="table-actions">
-            <div class="pagination">
-                <?php
-                $currentParams = $_GET;
-                
-                // Previous page button
-                if ($page > 1) {
-                    $currentParams['page'] = $page - 1;
-                    $prevUrl = '?' . http_build_query($currentParams);
-                    echo "<button onclick='window.location.href=\"$prevUrl\"'>«</button>";
-                }
+    <!-- OUTER FRAME: Dashboard Container -->
+    <div class="ascii-frame-outer">
+        <span class="bottom-left-corner">╚</span>
+        <span class="bottom-right-corner">╝</span>
 
-                // Page number buttons
-                for ($i = 1; $i <= $totalPages; $i++) {
-                    $activeClass = ($i === $page) ? 'active' : '';
-                    $currentParams['page'] = $i;
-                    $pageUrl = '?' . http_build_query($currentParams);
-                    echo "<button class='$activeClass' onclick='window.location.href=\"$pageUrl\"'>$i</button>";
-                }
-
-                // Next page button
-                if ($page < $totalPages) {
-                    $currentParams['page'] = $page + 1;
-                    $nextUrl = '?' . http_build_query($currentParams);
-                    echo "<button onclick='window.location.href=\"$nextUrl\"'>»</button>";
-                }
-                ?>
-            </div>
-            <div class="settings-icon">
-                <svg width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2">
-                    <circle cx="12" cy="12" r="3"></circle>
-                    <path d="M19.4 15a1.65 1.65 0 0 0 .33 1.82l.06.06a2 2 0 0 1 0 2.83 2 2 0 0 1-2.83 0l-.06-.06a1.65 1.65 0 0 0-1.82-.33 1.65 1.65 0 0 0-1 1.51V21a2 2 0 0 1-2 2 2 2 0 0 1-2-2v-.09A1.65 1.65 0 0 0 9 19.4a1.65 1.65 0 0 0-1.82.33l-.06.06a2 2 0 0 1-2.83 0 2 2 0 0 1 0-2.83l.06-.06a1.65 1.65 0 0 0 .33-1.82 1.65 1.65 0 0 0-1.51-1H3a2 2 0 0 1-2-2 2 2 0 0 1 2-2h.09A1.65 1.65 0 0 0 4.6 9a1.65 1.65 0 0 0-.33-1.82l-.06-.06a2 2 0 0 1 0-2.83 2 2 0 0 1 2.83 0l.06.06a1.65 1.65 0 0 0 1.82.33H9a1.65 1.65 0 0 0 1-1.51V3a2 2 0 0 1 2-2 2 2 0 0 1 2 2v.09a1.65 1.65 0 0 0 1 1.51 1.65 1.65 0 0 0 1.82-.33l.06-.06a2 2 0 0 1 2.83 0 2 2 0 0 1 0 2.83l-.06.06a1.65 1.65 0 0 0-.33 1.82V9a1.65 1.65 0 0 0 1.51 1H21a2 2 0 0 1 2 2 2 2 0 0 1-2 2h-.09a1.65 1.65 0 0 0-1.51 1z"></path>
-                </svg>
+        <!-- SECTION 1: Dashboard Header & Actions -->
+        <div class="ascii-section-header">Dashboard Control Center</div>
+        <div class="ascii-content">
+            <div class="ascii-frame-inner">
+                <div class="dashboard-header">
+                    <h1>Ticket Dashboard</h1>
+                    <button onclick="window.location.href='<?php echo $GLOBALS['config']['BASE_URL']; ?>/ticket/create'" class="btn create-ticket">New Ticket</button>
+                </div>
             </div>
         </div>
-    </div>
 
-    <?php if ($GLOBALS['currentUser']['is_admin'] ?? false): ?>
-    <div class="bulk-actions-toolbar" style="display: none;">
-        <div class="bulk-actions-info">
-            <span id="selected-count">0</span> tickets selected
-        </div>
-        <div class="bulk-actions-buttons">
-            <button onclick="bulkClose()" class="btn btn-bulk">Close Selected</button>
-            <button onclick="showBulkAssignModal()" class="btn btn-bulk">Assign Selected</button>
-            <button onclick="showBulkPriorityModal()" class="btn btn-bulk">Change Priority</button>
-            <button onclick="clearSelection()" class="btn btn-secondary">Clear Selection</button>
-        </div>
-    </div>
-    <?php endif; ?>
+        <!-- DIVIDER -->
+        <div class="ascii-divider"></div>
 
-    <table>
+        <!-- SECTION 2: Search & Filter -->
+        <div class="ascii-section-header">Search & Filter</div>
+        <div class="ascii-content">
+            <div class="ascii-frame-inner">
+                <form method="GET" action="" class="search-form">
+                    <!-- Preserve existing parameters -->
+                    <?php if (isset($_GET['status'])): ?>
+                        <input type="hidden" name="status" value="<?php echo htmlspecialchars($_GET['status']); ?>">
+                    <?php endif; ?>
+                    <?php if (isset($_GET['show_all'])): ?>
+                        <input type="hidden" name="show_all" value="<?php echo htmlspecialchars($_GET['show_all']); ?>">
+                    <?php endif; ?>
+                    <?php if (isset($_GET['category'])): ?>
+                        <input type="hidden" name="category" value="<?php echo htmlspecialchars($_GET['category']); ?>">
+                    <?php endif; ?>
+                    <?php if (isset($_GET['type'])): ?>
+                        <input type="hidden" name="type" value="<?php echo htmlspecialchars($_GET['type']); ?>">
+                    <?php endif; ?>
+                    <?php if (isset($_GET['sort'])): ?>
+                        <input type="hidden" name="sort" value="<?php echo htmlspecialchars($_GET['sort']); ?>">
+                    <?php endif; ?>
+                    <?php if (isset($_GET['dir'])): ?>
+                        <input type="hidden" name="dir" value="<?php echo htmlspecialchars($_GET['dir']); ?>">
+                    <?php endif; ?>
+
+                    <input type="text"
+                        name="search"
+                        placeholder="Search tickets..."
+                        class="search-box"
+                        value="<?php echo isset($_GET['search']) ? htmlspecialchars($_GET['search']) : ''; ?>">
+                    <button type="submit" class="search-btn">Search</button>
+                    <?php if (isset($_GET['search']) && !empty($_GET['search'])): ?>
+                        <a href="?" class="clear-search-btn">Clear</a>
+                    <?php endif; ?>
+                </form>
+                <?php if (isset($_GET['search']) && !empty($_GET['search'])): ?>
+                <div class="search-results-info">
+                    Showing results for: "<strong><?php echo htmlspecialchars($_GET['search']); ?></strong>"
+                    (<?php echo $totalTickets; ?> ticket<?php echo $totalTickets != 1 ? 's' : ''; ?> found)
+                </div>
+                <?php endif; ?>
+            </div>
+        </div>
+
+        <!-- DIVIDER -->
+        <div class="ascii-divider"></div>
+
+        <!-- SECTION 3: Table Controls -->
+        <div class="ascii-section-header">Table Controls</div>
+        <div class="ascii-content">
+            <div class="ascii-frame-inner">
+                <div class="table-controls">
+                    <div class="ticket-count">
+                        Total Tickets: <?php echo $totalTickets; ?>
+                    </div>
+                    <div class="table-actions">
+                        <div class="pagination">
+                            <?php
+                            $currentParams = $_GET;
+
+                            // Previous page button
+                            if ($page > 1) {
+                                $currentParams['page'] = $page - 1;
+                                $prevUrl = '?' . http_build_query($currentParams);
+                                echo "<button onclick='window.location.href=\"$prevUrl\"'>«</button>";
+                            }
+
+                            // Page number buttons
+                            for ($i = 1; $i <= $totalPages; $i++) {
+                                $activeClass = ($i === $page) ? 'active' : '';
+                                $currentParams['page'] = $i;
+                                $pageUrl = '?' . http_build_query($currentParams);
+                                echo "<button class='$activeClass' onclick='window.location.href=\"$pageUrl\"'>$i</button>";
+                            }
+
+                            // Next page button
+                            if ($page < $totalPages) {
+                                $currentParams['page'] = $page + 1;
+                                $nextUrl = '?' . http_build_query($currentParams);
+                                echo "<button onclick='window.location.href=\"$nextUrl\"'>»</button>";
+                            }
+                            ?>
+                        </div>
+                        <div class="settings-icon">
+                            <svg width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2">
+                                <circle cx="12" cy="12" r="3"></circle>
+                                <path d="M19.4 15a1.65 1.65 0 0 0 .33 1.82l.06.06a2 2 0 0 1 0 2.83 2 2 0 0 1-2.83 0l-.06-.06a1.65 1.65 0 0 0-1.82-.33 1.65 1.65 0 0 0-1 1.51V21a2 2 0 0 1-2 2 2 2 0 0 1-2-2v-.09A1.65 1.65 0 0 0 9 19.4a1.65 1.65 0 0 0-1.82.33l-.06.06a2 2 0 0 1-2.83 0 2 2 0 0 1 0-2.83l.06-.06a1.65 1.65 0 0 0 .33-1.82 1.65 1.65 0 0 0-1.51-1H3a2 2 0 0 1-2-2 2 2 0 0 1 2-2h.09A1.65 1.65 0 0 0 4.6 9a1.65 1.65 0 0 0-.33-1.82l-.06-.06a2 2 0 0 1 0-2.83 2 2 0 0 1 2.83 0l.06.06a1.65 1.65 0 0 0 1.82.33H9a1.65 1.65 0 0 0 1-1.51V3a2 2 0 0 1 2-2 2 2 0 0 1 2 2v.09a1.65 1.65 0 0 0 1 1.51 1.65 1.65 0 0 0 1.82-.33l.06-.06a2 2 0 0 1 2.83 0 2 2 0 0 1 0 2.83l-.06.06a1.65 1.65 0 0 0-.33 1.82V9a1.65 1.65 0 0 0 1.51 1H21a2 2 0 0 1 2 2 2 2 0 0 1-2 2h-.09a1.65 1.65 0 0 0-1.51 1z"></path>
+                            </svg>
+                        </div>
+                    </div>
+                </div>
+            </div>
+        </div>
+
+        <!-- DIVIDER -->
+        <div class="ascii-divider"></div>
+
+        <!-- SECTION 4: Bulk Actions (if admin) -->
+        <?php if ($GLOBALS['currentUser']['is_admin'] ?? false): ?>
+        <div class="ascii-section-header">Bulk Operations</div>
+        <div class="ascii-content">
+            <div class="ascii-frame-inner">
+                <div class="bulk-actions-toolbar" style="display: none;">
+                    <div class="bulk-actions-info">
+                        <span id="selected-count">0</span> tickets selected
+                    </div>
+                    <div class="bulk-actions-buttons">
+                        <button onclick="bulkClose()" class="btn btn-bulk">Close Selected</button>
+                        <button onclick="showBulkAssignModal()" class="btn btn-bulk">Assign Selected</button>
+                        <button onclick="showBulkPriorityModal()" class="btn btn-bulk">Change Priority</button>
+                        <button onclick="clearSelection()" class="btn btn-secondary">Clear Selection</button>
+                    </div>
+                </div>
+            </div>
+        </div>
+
+        <!-- DIVIDER -->
+        <div class="ascii-divider"></div>
+        <?php endif; ?>
+
+        <!-- SECTION 5: Ticket Table -->
+        <div class="ascii-section-header">Ticket List</div>
+        <div class="ascii-content">
+            <div class="ascii-frame-inner">
+                <table>
         <thead>
             <tr>
                 <?php if ($GLOBALS['currentUser']['is_admin'] ?? false): ?>
@@ -263,6 +309,10 @@
             }
             ?>
         </tbody>
-    </table>
+                </table>
+            </div>
+        </div>
+    </div>
+    <!-- END OUTER FRAME -->
 </body>
 </html>
\ No newline at end of file
diff --git a/views/TicketView.php b/views/TicketView.php
index 2f462b0..ceb5e44 100644
--- a/views/TicketView.php
+++ b/views/TicketView.php
@@ -145,81 +145,108 @@ function formatDetails($details, $actionType) {
             }
         }
     </style>
-    <div class="ticket-container" data-priority="<?php echo $ticket["priority"]; ?>">
-        <div class="ticket-header">
-            <h2><input type="text" class="editable title-input" value="<?php echo htmlspecialchars($ticket["title"]); ?>" data-field="title" disabled></h2>
-            <div class="ticket-subheader">
-                <div class="ticket-metadata">
-                    <div class="ticket-id">UUID <?php echo $ticket['ticket_id']; ?></div>
-                    <div class="ticket-user-info" style="font-size: 0.85rem; color: #666; margin-top: 0.25rem;">
-                        <?php
-                        $creator = $ticket['creator_display_name'] ?? $ticket['creator_username'] ?? 'System';
-                        echo "Created by: <strong>" . htmlspecialchars($creator) . "</strong>";
-                        if (!empty($ticket['created_at'])) {
-                            echo " on " . date('M d, Y H:i', strtotime($ticket['created_at']));
-                        }
-                        if (!empty($ticket['updater_display_name']) || !empty($ticket['updater_username'])) {
-                            $updater = $ticket['updater_display_name'] ?? $ticket['updater_username'];
-                            echo " • Last updated by: <strong>" . htmlspecialchars($updater) . "</strong>";
-                            if (!empty($ticket['updated_at'])) {
-                                echo " on " . date('M d, Y H:i', strtotime($ticket['updated_at']));
-                            }
-                        }
-                        ?>
+    <div class="ticket-container ascii-frame-outer" data-priority="<?php echo $ticket["priority"]; ?>">
+        <span class="bottom-left-corner">╚</span>
+        <span class="bottom-right-corner">╝</span>
+
+        <!-- SECTION 1: Ticket Header & Metadata -->
+        <div class="ascii-section-header">Ticket Information</div>
+        <div class="ascii-content">
+            <div class="ascii-frame-inner">
+                <div class="ticket-header">
+                    <h2><input type="text" class="editable title-input" value="<?php echo htmlspecialchars($ticket["title"]); ?>" data-field="title" disabled></h2>
+                    <div class="ticket-subheader">
+                        <div class="ticket-metadata">
+                            <div class="ticket-id">UUID <?php echo $ticket['ticket_id']; ?></div>
+                            <div class="ticket-user-info" style="font-size: 0.85rem; color: #666; margin-top: 0.25rem;">
+                                <?php
+                                $creator = $ticket['creator_display_name'] ?? $ticket['creator_username'] ?? 'System';
+                                echo "Created by: <strong>" . htmlspecialchars($creator) . "</strong>";
+                                if (!empty($ticket['created_at'])) {
+                                    echo " on " . date('M d, Y H:i', strtotime($ticket['created_at']));
+                                }
+                                if (!empty($ticket['updater_display_name']) || !empty($ticket['updater_username'])) {
+                                    $updater = $ticket['updater_display_name'] ?? $ticket['updater_username'];
+                                    echo " • Last updated by: <strong>" . htmlspecialchars($updater) . "</strong>";
+                                    if (!empty($ticket['updated_at'])) {
+                                        echo " on " . date('M d, Y H:i', strtotime($ticket['updated_at']));
+                                    }
+                                }
+                                ?>
+                            </div>
+                            <div class="ticket-assignment" style="margin-top: 0.5rem;">
+                                <label style="font-weight: 500; margin-right: 0.5rem;">Assigned to:</label>
+                                <select id="assignedToSelect" class="assignment-select" style="padding: 0.25rem 0.5rem; border-radius: 4px; border: 1px solid var(--border-color, #ddd);">
+                                    <option value="">Unassigned</option>
+                                    <?php foreach ($allUsers as $user): ?>
+                                        <option value="<?php echo $user['user_id']; ?>"
+                                            <?php echo ($ticket['assigned_to'] == $user['user_id']) ? 'selected' : ''; ?>>
+                                            <?php echo htmlspecialchars($user['display_name'] ?? $user['username']); ?>
+                                        </option>
+                                    <?php endforeach; ?>
+                                </select>
+                            </div>
+                        </div>
+                        <div class="header-controls">
+                            <div class="status-priority-group">
+                                <select id="statusSelect" class="editable status-select status-<?php echo str_replace(' ', '-', strtolower($ticket["status"])); ?>" data-field="status" onchange="updateTicketStatus()">
+                                    <option value="<?php echo $ticket['status']; ?>" selected>
+                                        <?php echo $ticket['status']; ?> (current)
+                                    </option>
+                                    <?php foreach ($allowedTransitions as $transition): ?>
+                                        <option value="<?php echo $transition['to_status']; ?>"
+                                            data-requires-comment="<?php echo $transition['requires_comment'] ? '1' : '0'; ?>"
+                                            data-requires-admin="<?php echo $transition['requires_admin'] ? '1' : '0'; ?>">
+                                            <?php echo $transition['to_status']; ?>
+                                            <?php if ($transition['requires_comment']): ?> *<?php endif; ?>
+                                            <?php if ($transition['requires_admin']): ?> (Admin)<?php endif; ?>
+                                        </option>
+                                    <?php endforeach; ?>
+                                </select>
+                                <span class="priority-indicator priority-<?php echo $ticket["priority"]; ?>">P<?php echo $ticket["priority"]; ?></span>
+                            </div>
+                            <button id="editButton" class="btn" onclick="toggleEditMode()">Edit Ticket</button>
+                        </div>
                     </div>
-                    <div class="ticket-assignment" style="margin-top: 0.5rem;">
-                        <label style="font-weight: 500; margin-right: 0.5rem;">Assigned to:</label>
-                        <select id="assignedToSelect" class="assignment-select" style="padding: 0.25rem 0.5rem; border-radius: 4px; border: 1px solid var(--border-color, #ddd);">
-                            <option value="">Unassigned</option>
-                            <?php foreach ($allUsers as $user): ?>
-                                <option value="<?php echo $user['user_id']; ?>"
-                                    <?php echo ($ticket['assigned_to'] == $user['user_id']) ? 'selected' : ''; ?>>
-                                    <?php echo htmlspecialchars($user['display_name'] ?? $user['username']); ?>
-                                </option>
-                            <?php endforeach; ?>
-                        </select>
-                    </div>
-                </div>
-                <div class="header-controls">
-                    <div class="status-priority-group">
-                        <select id="statusSelect" class="editable status-select status-<?php echo str_replace(' ', '-', strtolower($ticket["status"])); ?>" data-field="status" onchange="updateTicketStatus()">
-                            <option value="<?php echo $ticket['status']; ?>" selected>
-                                <?php echo $ticket['status']; ?> (current)
-                            </option>
-                            <?php foreach ($allowedTransitions as $transition): ?>
-                                <option value="<?php echo $transition['to_status']; ?>"
-                                    data-requires-comment="<?php echo $transition['requires_comment'] ? '1' : '0'; ?>"
-                                    data-requires-admin="<?php echo $transition['requires_admin'] ? '1' : '0'; ?>">
-                                    <?php echo $transition['to_status']; ?>
-                                    <?php if ($transition['requires_comment']): ?> *<?php endif; ?>
-                                    <?php if ($transition['requires_admin']): ?> (Admin)<?php endif; ?>
-                                </option>
-                            <?php endforeach; ?>
-                        </select>
-                        <span class="priority-indicator priority-<?php echo $ticket["priority"]; ?>">P<?php echo $ticket["priority"]; ?></span>
-                    </div>
-                    <button id="editButton" class="btn" onclick="toggleEditMode()">Edit Ticket</button>
                 </div>
             </div>
         </div>
-        <div class="ticket-details">
+
+        <!-- DIVIDER -->
+        <div class="ascii-divider"></div>
+
+        <!-- SECTION 2: Tab Navigation -->
+        <div class="ascii-section-header">Content Sections</div>
+        <div class="ascii-content">
             <div class="ticket-tabs">
                 <button class="tab-btn active" onclick="showTab('description')">Description</button>
                 <button class="tab-btn" onclick="showTab('comments')">Comments</button>
                 <button class="tab-btn" onclick="showTab('activity')">Activity</button>
             </div>
+        </div>
 
-            <div id="description-tab" class="tab-content active">
-                <div class="detail-group full-width">
-                    <label>Description</label>
-                    <textarea class="editable" data-field="description" disabled><?php echo $ticket["description"]; ?></textarea>
-                </div>
-            </div>
+        <!-- DIVIDER -->
+        <div class="ascii-divider"></div>
 
-            <div id="comments-tab" class="tab-content">
-                <div class="comments-section">
-                    <h2>Comments</h2>
-                    <div class="comment-form">
+        <!-- SECTION 3: Tab Content Area -->
+        <div class="ascii-section-header">Content Display</div>
+        <div class="ascii-content">
+            <div class="ascii-frame-inner">
+                <div class="ticket-details">
+                    <div id="description-tab" class="tab-content active">
+                        <div class="ascii-subsection-header">Description</div>
+                        <div class="detail-group full-width">
+                            <label>Description</label>
+                            <textarea class="editable" data-field="description" disabled><?php echo $ticket["description"]; ?></textarea>
+                        </div>
+                    </div>
+
+                    <div id="comments-tab" class="tab-content">
+                        <div class="ascii-subsection-header">Comments Section</div>
+                        <div class="comments-section">
+                            <div class="ascii-frame-inner">
+                                <h2>Add Comment</h2>
+                                <div class="comment-form">
                         <textarea id="newComment" placeholder="Add a comment..."></textarea>
                         <div class="comment-controls">
                             <div class="markdown-toggles">
@@ -241,60 +268,70 @@ function formatDetails($details, $actionType) {
                             <button onclick="addComment()" class="btn">Add Comment</button>
                         </div>
                         <div id="markdownPreview" class="markdown-preview" style="display: none;"></div>
-                    </div>
-                </div>    
-                <div class="comments-list">
-                    <?php
-                    foreach ($comments as $comment) {
-                        // Use display_name_formatted which falls back appropriately
-                        $displayName = $comment['display_name_formatted'] ?? $comment['user_name'] ?? 'Unknown User';
-                        echo "<div class='comment'>";
-                        echo "<div class='comment-header'>";
-                        echo "<span class='comment-user'>" . htmlspecialchars($displayName) . "</span>";
-                        echo "<span class='comment-date'>" . date('M d, Y H:i', strtotime($comment['created_at'])) . "</span>";
-                        echo "</div>";
-                        echo "<div class='comment-text'>";
-                        if ($comment['markdown_enabled']) {
-                            // For markdown comments, use JavaScript to render
-                            echo "<script>document.write(marked.parse(" . json_encode($comment['comment_text']) . "))</script>";
-                        } else {
-                            // For non-markdown comments, convert line breaks to <br> and escape HTML
-                            echo nl2br(htmlspecialchars($comment['comment_text']));
-                        }
-                        echo "</div>";
-                        echo "</div>";
-                    }
-                    ?>
-                </div>
-            </div>
-
-            <div id="activity-tab" class="tab-content">
-                <div class="timeline-container">
-                    <?php if (empty($timeline)): ?>
-                        <p>No activity recorded yet.</p>
-                    <?php else: ?>
-                        <?php foreach ($timeline as $event): ?>
-                            <div class="timeline-event">
-                                <div class="timeline-icon"><?php echo getEventIcon($event['action_type']); ?></div>
-                                <div class="timeline-content">
-                                    <div class="timeline-header">
-                                        <strong><?php echo htmlspecialchars($event['display_name'] ?? $event['username'] ?? 'System'); ?></strong>
-                                        <span class="timeline-action"><?php echo formatAction($event); ?></span>
-                                        <span class="timeline-date"><?php echo date('M d, Y H:i', strtotime($event['created_at'])); ?></span>
-                                    </div>
-                                    <?php if (!empty($event['details'])): ?>
-                                        <div class="timeline-details">
-                                            <?php echo formatDetails($event['details'], $event['action_type']); ?>
-                                        </div>
-                                    <?php endif; ?>
                                 </div>
                             </div>
-                        <?php endforeach; ?>
-                    <?php endif; ?>
+
+                            <!-- Comment List in separate sub-frame -->
+                            <div class="ascii-frame-inner">
+                                <h2>Comment History</h2>
+                                <div class="comments-list">
+                                    <?php
+                                    foreach ($comments as $comment) {
+                                        // Use display_name_formatted which falls back appropriately
+                                        $displayName = $comment['display_name_formatted'] ?? $comment['user_name'] ?? 'Unknown User';
+                                        echo "<div class='comment'>";
+                                        echo "<div class='comment-header'>";
+                                        echo "<span class='comment-user'>" . htmlspecialchars($displayName) . "</span>";
+                                        echo "<span class='comment-date'>" . date('M d, Y H:i', strtotime($comment['created_at'])) . "</span>";
+                                        echo "</div>";
+                                        echo "<div class='comment-text'>";
+                                        if ($comment['markdown_enabled']) {
+                                            // For markdown comments, use JavaScript to render
+                                            echo "<script>document.write(marked.parse(" . json_encode($comment['comment_text']) . "))</script>";
+                                        } else {
+                                            // For non-markdown comments, convert line breaks to <br> and escape HTML
+                                            echo nl2br(htmlspecialchars($comment['comment_text']));
+                                        }
+                                        echo "</div>";
+                                        echo "</div>";
+                                    }
+                                    ?>
+                                </div>
+                            </div>
+                        </div>
+                    </div>
+
+                    <div id="activity-tab" class="tab-content">
+                        <div class="ascii-subsection-header">Activity Timeline</div>
+                        <div class="timeline-container">
+                            <?php if (empty($timeline)): ?>
+                                <p>No activity recorded yet.</p>
+                            <?php else: ?>
+                                <?php foreach ($timeline as $event): ?>
+                                    <div class="timeline-event">
+                                        <div class="timeline-icon"><?php echo getEventIcon($event['action_type']); ?></div>
+                                        <div class="timeline-content">
+                                            <div class="timeline-header">
+                                                <strong><?php echo htmlspecialchars($event['display_name'] ?? $event['username'] ?? 'System'); ?></strong>
+                                                <span class="timeline-action"><?php echo formatAction($event); ?></span>
+                                                <span class="timeline-date"><?php echo date('M d, Y H:i', strtotime($event['created_at'])); ?></span>
+                                            </div>
+                                            <?php if (!empty($event['details'])): ?>
+                                                <div class="timeline-details">
+                                                    <?php echo formatDetails($event['details'], $event['action_type']); ?>
+                                                </div>
+                                            <?php endif; ?>
+                                        </div>
+                                    </div>
+                                <?php endforeach; ?>
+                            <?php endif; ?>
+                        </div>
+                    </div>
                 </div>
             </div>
         </div>
     </div>
+    <!-- END OUTER FRAME -->
     <script>
         // Initialize the ticket view
         document.addEventListener('DOMContentLoaded', function() {