Updated README
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@ -8,20 +8,19 @@ A lightweight PHP-based ticketing system designed for tracking and managing data
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- 🎫 Customizable ticket creation and management
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- 🔄 Real-time status updates and priority tracking
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- 💬 Markdown-supported commenting system
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- 🔔 Discord integration for notifications
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- 📱 Mobile-responsive design
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- 🔔 Discord webhook integration for notifications
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## Core Components
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- **Dashboard**: View and filter tickets by status, priority, and type
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- **Ticket Management**: Create, edit, and update ticket details
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- **Priority Levels**: P1 (Critical) to P4 (Low) impact tracking
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- **Priority Levels**: P1 (Critical) to P5 (Lowest) impact tracking
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- **Categories**: Hardware, Software, Network, Security tracking
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- **Comment System**: Markdown support for detailed documentation
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## Technical Details
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- Backend: PHP with MySQL database
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- Backend: PHP with MariaDB database
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- Frontend: HTML5, CSS3, JavaScript
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- Authentication: Environment-based configuration
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- API: RESTful endpoints for ticket operations
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@ -199,6 +199,8 @@ td:nth-child(2) span {
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border-radius: 4px;
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font-size: 0.875rem;
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font-weight: 500;
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min-width: 100px;
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overflow: none;
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}
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.status-Closed {
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