LotusGuild/tinker_tickets
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Updated README

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Jared Vititoe
2025-11-29 13:02:52 -05:00
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README.md
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@ -8,20 +8,19 @@ A lightweight PHP-based ticketing system designed for tracking and managing data
- 🎫 Customizable ticket creation and management
- 🔄 Real-time status updates and priority tracking
- 💬 Markdown-supported commenting system
- 🔔 Discord integration for notifications
- 📱 Mobile-responsive design
- 🔔 Discord webhook integration for notifications
## Core Components
- **Dashboard**: View and filter tickets by status, priority, and type
- **Ticket Management**: Create, edit, and update ticket details
- **Priority Levels**: P1 (Critical) to P4 (Low) impact tracking
- **Priority Levels**: P1 (Critical) to P5 (Lowest) impact tracking
- **Categories**: Hardware, Software, Network, Security tracking
- **Comment System**: Markdown support for detailed documentation
## Technical Details
- Backend: PHP with MySQL database
- Backend: PHP with MariaDB database
- Frontend: HTML5, CSS3, JavaScript
- Authentication: Environment-based configuration
- API: RESTful endpoints for ticket operations