Add per-ticket attachment count/storage quota (#55)

api/upload_attachment.php enforced a per-file size cap but nothing
bounded the total number of attachments on a single ticket or their
cumulative size over time — an authenticated low-privilege user could
slowly fill the uploads/ disk by attaching many files across tickets,
bounded only by the general rate limiter (which throttles request
rate, not storage volume).

Added MAX_ATTACHMENTS_PER_TICKET (50) and
MAX_TOTAL_ATTACHMENT_SIZE_PER_TICKET (100MB) config defaults, enforced
before move_uploaded_file() using AttachmentModel::getAttachmentCount()
and getTotalSizeForTicket() — both already existed in the model with
zero callers, apparently added for exactly this purpose but never
wired in.

Verified against a local MariaDB instance: with 3 existing 1MB
attachments and a 3-attachment cap, the count check correctly rejects
a 4th; with a 5MB total cap, a 2.5MB upload that would push the ticket
over the limit is correctly rejected while a small one that fits is
not.

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01MGDKHiU5RJdo3dqQUDow3X
This commit is contained in:
2026-09-08 14:14:00 -04:00
co-authored by Claude Sonnet 5
parent 67d3c13bb6
commit 338bed7eb7
2 changed files with 19 additions and 1 deletions
+17 -1
View File
@@ -194,6 +194,23 @@ if ($file['size'] > $maxSize) {
ResponseHelper::error('File size exceeds maximum allowed (' . AttachmentModel::formatFileSize($maxSize) . ')');
}
// Check per-ticket attachment count/storage quota — bounds an authenticated
// low-privilege user slowly filling the uploads/ disk across many tickets,
// which was previously bounded only by the request-rate limiter, not volume.
$attachmentModel = new AttachmentModel($conn);
$maxAttachments = $GLOBALS['config']['MAX_ATTACHMENTS_PER_TICKET'] ?? 50;
if ($attachmentModel->getAttachmentCount($ticketId) >= $maxAttachments) {
ResponseHelper::error("This ticket already has the maximum of {$maxAttachments} attachments");
}
$maxTotalSize = $GLOBALS['config']['MAX_TOTAL_ATTACHMENT_SIZE_PER_TICKET'] ?? 104857600;
if ($attachmentModel->getTotalSizeForTicket($ticketId) + $file['size'] > $maxTotalSize) {
ResponseHelper::error(
'This upload would exceed the ticket\'s total attachment size limit of '
. AttachmentModel::formatFileSize($maxTotalSize)
);
}
// Get MIME type
$finfo = new finfo(FILEINFO_MIME_TYPE);
$mimeType = $finfo->file($file['tmp_name']);
@@ -265,7 +282,6 @@ if (empty($originalFilename)) {
// Save to database
try {
$attachmentModel = new AttachmentModel($conn);
$attachmentId = $attachmentModel->addAttachment(
$ticketId,
$uniqueFilename,
+2
View File
@@ -115,6 +115,8 @@ $GLOBALS['config'] = [
// File upload settings
'MAX_UPLOAD_SIZE' => 10485760, // 10MB in bytes
'MAX_ATTACHMENTS_PER_TICKET' => 50,
'MAX_TOTAL_ATTACHMENT_SIZE_PER_TICKET' => 104857600, // 100MB in bytes
'ALLOWED_FILE_TYPES' => [
'image/jpeg',
'image/png',