Jared Vititoe 3322c5878a Upgrade priority system and fix ticket type alignment ...

- Add P5 (LOW) priority for informational/minimal impact alerts
- Expand ISSUE_PRIORITIES from 7 to 40+ comprehensive mappings
- Fix TICKET_TYPES to match tinker_tickets API (Issue, Problem, Task,
  Maintenance, Upgrade, Install, Request)
- Fix TICKET_CATEGORIES to only Hardware and Software
- Add P1 escalation logic via _count_critical_issues() helper
- Rewrite _determine_ticket_priority() with full P1-P5 support
- Add CONFIG options: INCLUDE_INFO_TICKETS, PRIORITY_ESCALATION_THRESHOLD
- Filter INFO-level alerts from ticket creation by default
- Update _categorize_issue() to use valid ticket types

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>

2026-01-17 15:24:35 -05:00

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