Sofware failure not hardware

hwmonDaemon.py

@@ -636,6 +636,7 @@ class SystemHealthMonitor:
         environment = self.TICKET_TEMPLATES['ENVIRONMENT']
         ticket_type = self.TICKET_TEMPLATES['TICKET_TYPE']
         hardware_type = self.TICKET_TEMPLATES['HARDWARE_TYPE']
+        software_type = self.TICKET_TEMPLATES['SOFTWARE_TYPE']
 
         for issue in issues:
             priority = self.PRIORITIES['MEDIUM']
@@ -644,18 +645,22 @@ class SystemHealthMonitor:
             scope = self.TICKET_TEMPLATES['SCOPE']['SINGLE_NODE']
 
             drive_size = ""
-            if "Drive" in issue:
+            if "Drive" in issue and "/dev/" in issue:
                 device = re.search(r'/dev/[a-zA-Z0-9]+', issue).group(0)
                 drive_details = self._get_drive_details(device)
                 if drive_details['capacity']:
                     drive_size = f"[{drive_details['capacity']}] "
 
+            # Determine if this is a hardware or software issue
             issue_category = 'SOFTWARE' if 'LXC' in issue else 'HARDWARE'
+            
+            # Use the correct template based on issue category
+            category_template = hardware_type['HARDWARE'] if issue_category == 'HARDWARE' else software_type['SOFTWARE']
 
             ticket_title = (
                 f"[{hostname}]"
                 f"{action_type['AUTO']}"
-                f"{self.TICKET_TEMPLATES[f'{issue_category}_TYPE'][issue_category]}"
+                f"{category_template}"
                 f"{issue}"
                 f"{scope['SINGLE_NODE']}"
                 f"{environment['PRODUCTION']}"