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tinker_tickets/assets/js/dashboard.js
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Bulk status/close: enforce Workflow Designer rules (#21)
Bulk status changes previously bypassed the workflow entirely — the model
carried an explicit "admin-only escape hatch" note — so bulk edit could
drive tickets through transitions the designer forbids and skip comments
the designer requires.

BulkOperationsModel now applies the same rules as the single-ticket path:

- Transitions absent from status_transitions are refused per ticket and
  reported with a reason, instead of being forced through.
- requires_comment is checked up front across the whole selection, so a
  batch is rejected before any ticket is mutated rather than half-applied.
- The reason is persisted as a comment on each ticket changed, matching
  what a single-ticket close records.
- Tickets already in the target status are a no-op success, not a failure.

requires_admin needs no extra check: api/bulk_operation.php already gates
the endpoint on admin.

Client: both bulk modals now collect a reason, the close path gets a real
modal instead of a bare confirm, and per-ticket skip reasons surface in
the result toast instead of a bare failure count.
2026-08-07 22:35:36 -04:00

1715 lines
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JavaScript
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/**
* Toggle sidebar visibility on desktop
*/
function toggleSidebar() {
const sidebar = document.getElementById('lt-sidebar');
const btn = document.getElementById('lt-sidebar-toggle-btn');
if (!sidebar) return;
const isHidden = sidebar.classList.toggle('collapsed');
localStorage.setItem('sidebarCollapsed', isHidden ? 'true' : 'false');
if (btn) btn.textContent = isHidden ? '\u22EE\u22EE Show Filters' : '\u22EE\u22EE Filters';
}
/**
* Mobile sidebar functions
*/
function openMobileSidebar() {
const sidebar = document.getElementById('dashboardSidebar');
const overlay = document.getElementById('mobileSidebarOverlay');
if (sidebar) {
sidebar.classList.add('mobile-open');
}
if (overlay) {
overlay.classList.add('active');
}
document.body.style.overflow = 'hidden';
}
function closeMobileSidebar() {
const sidebar = document.getElementById('dashboardSidebar');
const overlay = document.getElementById('mobileSidebarOverlay');
if (sidebar) {
sidebar.classList.remove('mobile-open');
}
if (overlay) {
overlay.classList.remove('active');
}
document.body.style.overflow = '';
}
// Initialize mobile elements
function initMobileSidebar() {
const sidebar = document.getElementById('dashboardSidebar');
const dashboardMain = document.querySelector('.dashboard-main');
// Create overlay if it doesn't exist
if (!document.getElementById('mobileSidebarOverlay')) {
const overlay = document.createElement('div');
overlay.id = 'mobileSidebarOverlay';
overlay.className = 'mobile-sidebar-overlay';
overlay.onclick = closeMobileSidebar;
document.body.appendChild(overlay);
}
// Create mobile filter toggle button
if (dashboardMain && !document.getElementById('mobileFilterToggle')) {
const toggleBtn = document.createElement('button');
toggleBtn.id = 'mobileFilterToggle';
toggleBtn.className = 'mobile-filter-toggle';
toggleBtn.innerHTML = '[ = ] Filters & Search Options';
toggleBtn.onclick = openMobileSidebar;
dashboardMain.insertBefore(toggleBtn, dashboardMain.firstChild);
}
// Create close button inside sidebar
if (sidebar && !sidebar.querySelector('.mobile-sidebar-close')) {
const closeBtn = document.createElement('button');
closeBtn.className = 'mobile-sidebar-close';
closeBtn.innerHTML = '×';
closeBtn.onclick = closeMobileSidebar;
sidebar.insertBefore(closeBtn, sidebar.firstChild);
}
}
// Restore sidebar state and bind toggle button
document.addEventListener('DOMContentLoaded', function() {
const savedState = localStorage.getItem('sidebarCollapsed');
const sidebar = document.getElementById('lt-sidebar');
const toggleBtn = document.getElementById('lt-sidebar-toggle-btn');
if (savedState === 'true' && sidebar) {
sidebar.classList.add('collapsed');
if (toggleBtn) toggleBtn.textContent = '\u22EE\u22EE Show Filters';
}
if (toggleBtn) {
toggleBtn.addEventListener('click', toggleSidebar);
}
});
// Main initialization
document.addEventListener('DOMContentLoaded', function() {
// Initialize mobile sidebar for dashboard
initMobileSidebar();
// Check if we're on the dashboard page
const hasTable = document.querySelector('table');
const isTicketPage = window.location.pathname.includes('/ticket/') ||
window.location.href.includes('ticket.php') ||
document.querySelector('.ticket-details') !== null;
const isDashboard = hasTable && !isTicketPage;
if (isDashboard) {
// Dashboard-specific initialization
initSidebarFilters();
}
// Initialize for all pages
initSettingsModal();
// Event delegation for dynamically created modals
document.addEventListener('click', function(e) {
const target = e.target.closest('[data-action]');
if (!target) return;
const action = target.dataset.action;
switch (action) {
// Navigation
case 'navigate':
if (target.dataset.url) window.location.href = target.dataset.url;
break;
case 'view-ticket':
if (target.dataset.ticketId) window.location.href = '/ticket/' + target.dataset.ticketId;
break;
// Bulk action triggers (show modals)
case 'bulk-status':
if (typeof showBulkStatusModal === 'function') showBulkStatusModal();
break;
case 'bulk-assign':
if (typeof showBulkAssignModal === 'function') showBulkAssignModal();
break;
case 'bulk-priority':
if (typeof showBulkPriorityModal === 'function') showBulkPriorityModal();
break;
case 'bulk-delete':
showBulkDeleteModal();
break;
case 'clear-selection':
clearSelection();
break;
// Bulk operation perform actions
case 'perform-bulk-assign':
performBulkAssign();
break;
case 'close-bulk-assign-modal':
closeBulkAssignModal();
break;
case 'perform-bulk-priority':
performBulkPriority();
break;
case 'close-bulk-priority-modal':
closeBulkPriorityModal();
break;
case 'perform-bulk-status':
performBulkStatusChange();
break;
case 'close-bulk-status-modal':
closeBulkStatusModal();
break;
case 'perform-bulk-close':
performBulkCloseAction();
break;
case 'close-bulk-close-modal':
closeBulkCloseModal();
break;
case 'perform-bulk-delete':
performBulkDelete();
break;
case 'close-bulk-delete-modal':
closeBulkDeleteModal();
break;
// Checkbox selection
case 'toggle-select-all':
toggleSelectAll();
break;
case 'update-selection':
updateSelectionCount();
break;
case 'toggle-row-checkbox':
toggleRowCheckbox(e, target);
break;
// Quick actions
case 'quick-status':
quickStatusChange(target.dataset.ticketId, target.dataset.status);
break;
case 'perform-quick-status':
performQuickStatusChange(target.dataset.ticketId);
break;
case 'close-quick-status-modal':
closeQuickStatusModal();
break;
case 'quick-assign':
quickAssign(target.dataset.ticketId);
break;
case 'perform-quick-assign':
performQuickAssign(target.dataset.ticketId);
break;
case 'close-quick-assign-modal':
closeQuickAssignModal();
break;
// View mode toggle
case 'set-view-mode':
setViewMode(target.dataset.mode);
break;
// Settings
case 'open-settings':
case 'open-settings-modal':
if (typeof openSettingsModal === 'function') openSettingsModal();
break;
case 'close-settings':
if (typeof closeSettingsModal === 'function') closeSettingsModal();
break;
case 'save-settings':
if (typeof saveSettings === 'function') saveSettings();
break;
// Refresh — use lt.autoRefresh.now() so modal/focus guards are respected
case 'manual-refresh':
if (window.lt && lt.autoRefresh) lt.autoRefresh.now();
else window.location.reload();
break;
// Export
case 'toggle-export-menu':
toggleExportMenu(e);
break;
case 'export-tickets':
exportSelectedTickets(target.dataset.format);
break;
// Advanced search
case 'open-advanced-search':
if (typeof openAdvancedSearch === 'function') openAdvancedSearch();
break;
// Mobile navigation
case 'open-mobile-sidebar':
if (typeof openMobileSidebar === 'function') openMobileSidebar();
break;
// Filter badge actions
case 'remove-filter':
removeFilter(target.dataset.filterType, target.dataset.filterValue);
break;
case 'clear-all-filters':
clearAllFilters();
break;
}
});
});
/**
* Remove a single filter and reload page
*/
function removeFilter(filterType, filterValue) {
const params = new URLSearchParams(window.location.search);
if (filterType === 'status') {
const currentStatuses = (params.get('status') || '').split(',').filter(s => s.trim());
const newStatuses = currentStatuses.filter(s => s !== filterValue);
if (newStatuses.length > 0) {
params.set('status', newStatuses.join(','));
} else {
params.delete('status');
}
} else if (filterType === 'priority') {
const currentPriorities = (params.get('priority') || '').split(',').filter(p => p.trim());
const newPriorities = currentPriorities.filter(p => p !== filterValue);
if (newPriorities.length > 0) {
params.set('priority', newPriorities.join(','));
} else {
params.delete('priority');
}
} else if (filterType === 'search') {
params.delete('search');
} else if (filterType === 'created_from') {
params.delete('created_from'); params.delete('created_to');
} else if (filterType === 'updated_from') {
params.delete('updated_from'); params.delete('updated_to');
} else if (filterType === 'closed_from') {
params.delete('closed_from'); params.delete('closed_to');
} else {
params.delete(filterType);
}
// Reset to page 1 when changing filters
params.delete('page');
window.location.search = params.toString();
}
/**
* Clear all filters and reload page
*/
function clearAllFilters() {
const params = new URLSearchParams(window.location.search);
// Remove all filter parameters
params.delete('status');
params.delete('priority');
params.delete('category');
params.delete('type');
params.delete('assigned_to');
params.delete('search');
params.delete('date_from');
params.delete('date_to');
params.delete('page');
// Keep sort parameters
const sortParams = new URLSearchParams();
if (params.has('sort')) sortParams.set('sort', params.get('sort'));
if (params.has('dir')) sortParams.set('dir', params.get('dir'));
window.location.search = sortParams.toString();
}
function initTableSorting() {
// Use the TDS lt.sortTable helper which manages aria-sort attributes correctly.
// Falls back to no-op if the table isn't present on this page.
if (window.lt && lt.sortTable && document.getElementById('tickets-table')) {
lt.sortTable.init('tickets-table');
}
}
function initSidebarFilters() {
const applyFiltersBtn = document.getElementById('apply-filters-btn');
const clearFiltersBtn = document.getElementById('clear-filters-btn');
if (applyFiltersBtn) {
applyFiltersBtn.addEventListener('click', () => {
const params = new URLSearchParams(window.location.search);
// Checkboxes
const selectedStatuses = Array.from(
document.querySelectorAll('.lt-filter-group input[name="status"]:checked')
).map(cb => cb.value);
const selectedCategories = Array.from(
document.querySelectorAll('.lt-filter-group input[name="category"]:checked')
).map(cb => cb.value);
const selectedTypes = Array.from(
document.querySelectorAll('.lt-filter-group input[name="type"]:checked')
).map(cb => cb.value);
if (selectedStatuses.length > 0) params.set('status', selectedStatuses.join(','));
else params.delete('status');
if (selectedCategories.length > 0) params.set('category', selectedCategories.join(','));
else params.delete('category');
if (selectedTypes.length > 0) params.set('type', selectedTypes.join(','));
else params.delete('type');
// Date inputs
const dateFields = ['created_from','created_to','updated_from','updated_to','closed_from','closed_to'];
dateFields.forEach(name => {
const el = document.getElementById('filter-' + name.replace('_', '-'));
if (el && el.value) params.set(name, el.value);
else params.delete(name);
});
params.set('page', '1');
window.location.search = params.toString();
});
}
if (clearFiltersBtn) {
clearFiltersBtn.addEventListener('click', () => {
const params = new URLSearchParams(window.location.search);
['status','category','type',
'created_from','created_to','updated_from','updated_to','closed_from','closed_to'
].forEach(k => params.delete(k));
params.set('page', '1');
window.location.search = params.toString();
});
}
}
function initSettingsModal() {
const settingsIcon = document.querySelector('.settings-icon');
if (settingsIcon) {
settingsIcon.addEventListener('click', function(e) {
e.preventDefault();
// openSettingsModal is defined in settings.js
if (typeof openSettingsModal === 'function') {
openSettingsModal();
}
});
}
}
function sortTable(table, column) {
const headers = table.querySelectorAll('th');
headers.forEach(header => {
header.classList.remove('sort-asc', 'sort-desc');
});
const rows = Array.from(table.querySelectorAll('tbody tr'));
const currentDirection = table.dataset.sortColumn == column
? (table.dataset.sortDirection === 'asc' ? 'desc' : 'asc')
: 'asc';
table.dataset.sortColumn = column;
table.dataset.sortDirection = currentDirection;
rows.sort((a, b) => {
const aValue = a.children[column].textContent.trim();
const bValue = b.children[column].textContent.trim();
// Check if this is a date column — prefer data-ts attribute over text (which may be relative)
const headerText = headers[column].textContent.toLowerCase();
if (headerText === 'created' || headerText === 'updated') {
const cellA = a.children[column];
const cellB = b.children[column];
const dateA = new Date(cellA.dataset.ts || aValue);
const dateB = new Date(cellB.dataset.ts || bValue);
return currentDirection === 'asc' ? dateA - dateB : dateB - dateA;
}
// Special handling for "Assigned To" column
if (headerText === 'assigned to') {
const aUnassigned = aValue === 'Unassigned';
const bUnassigned = bValue === 'Unassigned';
// Both unassigned - equal
if (aUnassigned && bUnassigned) return 0;
// Put unassigned at the end regardless of sort direction
if (aUnassigned) return 1;
if (bUnassigned) return -1;
// Otherwise sort names normally
return currentDirection === 'asc'
? aValue.localeCompare(bValue)
: bValue.localeCompare(aValue);
}
// Numeric comparison
const numA = parseFloat(aValue);
const numB = parseFloat(bValue);
if (!isNaN(numA) && !isNaN(numB)) {
return currentDirection === 'asc' ? numA - numB : numB - numA;
}
// String comparison
return currentDirection === 'asc'
? aValue.localeCompare(bValue)
: bValue.localeCompare(aValue);
});
const currentHeader = headers[column];
currentHeader.classList.add(currentDirection === 'asc' ? 'sort-asc' : 'sort-desc');
const tbody = table.querySelector('tbody');
rows.forEach(row => tbody.appendChild(row));
}
// Old settings modal functions removed - now using settings.js with new settings modal
/**
* Bulk Actions Functions (Admin only)
*/
function toggleSelectAll() {
const selectAll = document.getElementById('selectAllCheckbox');
if (!selectAll) return;
const checkboxes = document.querySelectorAll('.ticket-checkbox');
checkboxes.forEach(checkbox => {
checkbox.checked = selectAll.checked;
});
updateSelectionCount();
}
/**
* Toggle checkbox when clicking anywhere in the checkbox cell
*/
function toggleRowCheckbox(event, cell) {
// Prevent double-toggle if clicking directly on the checkbox
if (event.target.type === 'checkbox') return;
event.stopPropagation();
const cb = cell.querySelector('.ticket-checkbox');
if (cb) {
cb.checked = !cb.checked;
updateSelectionCount();
}
}
function updateSelectionCount() {
const checkboxes = document.querySelectorAll('.ticket-checkbox:checked');
const count = checkboxes.length;
const toolbar = document.querySelector('.bulk-actions-inline');
const countDisplay = document.getElementById('selected-count');
const exportDropdown = document.getElementById('exportDropdown');
const exportCount = document.getElementById('exportCount');
if (toolbar) {
toolbar.style.display = count > 0 ? 'flex' : 'none';
if (count > 0 && countDisplay) countDisplay.textContent = count;
}
// Show/hide export dropdown based on selection
if (exportDropdown) {
exportDropdown.style.display = count > 0 ? 'inline-flex' : 'none';
if (count > 0 && exportCount) exportCount.textContent = count;
}
}
function getSelectedTicketIds() {
const checkboxes = document.querySelectorAll('.ticket-checkbox:checked');
return Array.from(checkboxes).map(cb => String(cb.value));
}
function clearSelection() {
document.querySelectorAll('.ticket-checkbox').forEach(cb => cb.checked = false);
const selectAll = document.getElementById('selectAllCheckbox');
if (selectAll) selectAll.checked = false;
updateSelectionCount();
}
function bulkClose() {
const ticketIds = getSelectedTicketIds();
if (ticketIds.length === 0) {
lt.toast.warning('No tickets selected', 2000);
return;
}
// Closing needs a reason: the default workflow marks every → Closed transition
// requires_comment, so collect it here instead of failing server-side.
const modalHtml = `
<div class="lt-modal-overlay" id="bulkCloseModal" aria-hidden="true" role="dialog" aria-modal="true" aria-labelledby="bulkCloseModalTitle">
<div class="lt-modal">
<div class="lt-modal-header" style="color:var(--terminal-amber)">
<span class="lt-modal-title" id="bulkCloseModalTitle">[ ! ] Close ${ticketIds.length} Ticket(s)</span>
<button class="lt-modal-close" data-modal-close aria-label="Close">✕</button>
</div>
<div class="lt-modal-body">
<label for="bulkCloseComment">Close Reason:</label>
<textarea id="bulkCloseComment" class="lt-input lt-w-full" rows="3"
placeholder="Why are these tickets being closed?…"
style="resize:vertical;font-family:inherit;font-size:0.8rem"
aria-label="Reason for closing the tickets"></textarea>
<p class="lt-text-xs lt-text-muted" style="margin-top:0.35rem">
Posted as a comment on every ticket closed. Tickets whose workflow
forbids closing from their current status are skipped.
</p>
</div>
<div class="lt-modal-footer">
<button data-action="perform-bulk-close" class="lt-btn lt-btn-primary">CLOSE TICKETS</button>
<button data-action="close-bulk-close-modal" class="lt-btn lt-btn-ghost">CANCEL</button>
</div>
</div>
</div>
`;
document.body.insertAdjacentHTML('beforeend', modalHtml);
lt.modal.open('bulkCloseModal');
}
function closeBulkCloseModal() {
lt.modal.close('bulkCloseModal');
const modal = document.getElementById('bulkCloseModal');
if (modal) setTimeout(() => modal.remove(), 300);
}
function performBulkCloseAction(ticketIds) {
ticketIds = ticketIds || getSelectedTicketIds();
const commentEl = document.getElementById('bulkCloseComment');
const comment = commentEl ? commentEl.value.trim() : '';
lt.api.post('/api/bulk_operation.php', {
operation_type: 'bulk_close',
ticket_ids: ticketIds,
parameters: { comment: comment }
})
.then(data => {
closeBulkCloseModal();
if (data.success) {
if (data.failed > 0) {
lt.toast.warning(bulkResultMessage('Bulk close', data), 6000);
} else {
lt.toast.success(`Successfully closed ${data.processed} ticket(s)`, 4000);
}
showTableSkeleton(5); setTimeout(() => window.location.reload(), 1500);
} else {
lt.toast.error('Error: ' + (data.error || 'Unknown error'), 5000);
}
})
.catch(error => {
// Missing required comment — keep the modal open so it can be entered.
if (error && error.data && error.data.requires_comment) {
lt.toast.warning(error.data.error || 'A close reason is required', 6000);
const ta = document.getElementById('bulkCloseComment');
if (ta) ta.focus();
return;
}
closeBulkCloseModal();
lt.toast.error('Bulk close failed: ' + error.message, 5000);
});
}
var _bulkAssignUserId = null;
function showBulkAssignModal() {
const ticketIds = getSelectedTicketIds();
if (ticketIds.length === 0) {
lt.toast.warning('No tickets selected', 2000);
return;
}
_bulkAssignUserId = null;
const modalHtml = `
<div class="lt-modal-overlay" id="bulkAssignModal" aria-hidden="true" role="dialog" aria-modal="true" aria-labelledby="bulkAssignModalTitle">
<div class="lt-modal lt-modal-sm">
<div class="lt-modal-header">
<span class="lt-modal-title" id="bulkAssignModalTitle">[ @ ] Assign ${ticketIds.length} Ticket(s)</span>
<button class="lt-modal-close" data-modal-close aria-label="Close">✕</button>
</div>
<div class="lt-modal-body">
<label class="lt-label" for="bulkAssignUserInput">Assign to</label>
<div class="lt-typeahead" id="bulkAssignTypeahead" style="position:relative">
<input type="text" class="lt-input lt-w-full" id="bulkAssignUserInput"
placeholder="Type a name…" autocomplete="off" spellcheck="false"
aria-label="Search users" aria-autocomplete="list">
<div class="lt-typeahead-dropdown" id="bulkAssignDropdown"></div>
</div>
<div id="bulkAssignSelected" style="margin-top:0.4rem;font-size:0.75rem;color:var(--terminal-cyan);min-height:1.2em"></div>
</div>
<div class="lt-modal-footer">
<button data-action="perform-bulk-assign" class="lt-btn lt-btn-primary">ASSIGN</button>
<button data-action="close-bulk-assign-modal" class="lt-btn lt-btn-ghost">CANCEL</button>
</div>
</div>
</div>
`;
document.body.insertAdjacentHTML('beforeend', modalHtml);
lt.modal.open('bulkAssignModal');
setTimeout(() => { const inp = document.getElementById('bulkAssignUserInput'); if (inp) inp.focus(); }, 120);
lt.api.get('/api/get_users.php')
.then(data => {
if (!data.success || !data.users) return;
const input = document.getElementById('bulkAssignUserInput');
if (!input) return;
const items = data.users.map(u => ({
value: String(u.user_id),
label: u.display_name ? u.display_name + ' (' + u.username + ')' : u.username
}));
lt.typeahead.init(input, items, {
minChars: 1,
maxResults: 8,
onSelect: function(item) {
_bulkAssignUserId = item.value;
const sel = document.getElementById('bulkAssignSelected');
if (sel) sel.textContent = '✓ ' + item.label;
}
});
})
.catch(() => lt.toast.error('Error loading users'));
}
function closeBulkAssignModal() {
lt.modal.close('bulkAssignModal');
const modal = document.getElementById('bulkAssignModal');
if (modal) setTimeout(() => modal.remove(), 300);
}
function performBulkAssign() {
const userId = _bulkAssignUserId;
const ticketIds = getSelectedTicketIds();
if (!userId) {
lt.toast.warning('Please select a user from the list', 2000);
return;
}
lt.api.post('/api/bulk_operation.php', {
operation_type: 'bulk_assign',
ticket_ids: ticketIds,
parameters: { assigned_to: parseInt(userId) }
})
.then(data => {
if (data.success) {
closeBulkAssignModal();
if (data.failed > 0) {
lt.toast.warning(`Bulk assign: ${data.processed} succeeded, ${data.failed} failed`, 5000);
} else {
lt.toast.success(`Successfully assigned ${data.processed} ticket(s)`, 4000);
}
showTableSkeleton(5); setTimeout(() => window.location.reload(), 1500);
} else {
lt.toast.error('Error: ' + (data.error || 'Unknown error'), 5000);
}
})
.catch(error => {
lt.toast.error('Bulk assign failed: ' + error.message, 5000);
});
}
function showBulkPriorityModal() {
const ticketIds = getSelectedTicketIds();
if (ticketIds.length === 0) {
lt.toast.warning('No tickets selected', 2000);
return;
}
const modalHtml = `
<div class="lt-modal-overlay" id="bulkPriorityModal" aria-hidden="true" role="dialog" aria-modal="true" aria-labelledby="bulkPriorityModalTitle">
<div class="lt-modal">
<div class="lt-modal-header">
<span class="lt-modal-title" id="bulkPriorityModalTitle">Change Priority for ${ticketIds.length} Ticket(s)</span>
<button class="lt-modal-close" data-modal-close aria-label="Close">✕</button>
</div>
<div class="lt-modal-body">
<label for="bulkPriority">Priority:</label>
<select id="bulkPriority" class="lt-select">
<option value="">Select Priority...</option>
<option value="1">P1 - Critical Impact</option>
<option value="2">P2 - High Impact</option>
<option value="3">P3 - Medium Impact</option>
<option value="4">P4 - Low Impact</option>
<option value="5">P5 - Minimal Impact</option>
</select>
</div>
<div class="lt-modal-footer">
<button data-action="perform-bulk-priority" class="lt-btn lt-btn-primary">UPDATE</button>
<button data-action="close-bulk-priority-modal" class="lt-btn lt-btn-ghost">CANCEL</button>
</div>
</div>
</div>
`;
document.body.insertAdjacentHTML('beforeend', modalHtml);
lt.modal.open('bulkPriorityModal');
}
function closeBulkPriorityModal() {
lt.modal.close('bulkPriorityModal');
const modal = document.getElementById('bulkPriorityModal');
if (modal) setTimeout(() => modal.remove(), 300);
}
function performBulkPriority() {
const priorityEl = document.getElementById('bulkPriority');
if (!priorityEl) return;
const priority = priorityEl.value;
const ticketIds = getSelectedTicketIds();
if (!priority) {
lt.toast.warning('Please select a priority', 2000);
return;
}
lt.api.post('/api/bulk_operation.php', {
operation_type: 'bulk_priority',
ticket_ids: ticketIds,
parameters: { priority: parseInt(priority) }
})
.then(data => {
if (data.success) {
closeBulkPriorityModal();
if (data.failed > 0) {
lt.toast.warning(`Priority update: ${data.processed} succeeded, ${data.failed} failed`, 5000);
} else {
lt.toast.success(`Successfully updated priority for ${data.processed} ticket(s)`, 4000);
}
showTableSkeleton(5); setTimeout(() => window.location.reload(), 1500);
} else {
lt.toast.error('Error: ' + (data.error || 'Unknown error'), 5000);
}
})
.catch(error => {
lt.toast.error('Bulk priority update failed: ' + error.message, 5000);
});
}
// Make table rows clickable
document.addEventListener('DOMContentLoaded', function() {
const tableRows = document.querySelectorAll('tbody tr');
tableRows.forEach(row => {
// Skip if row already has click handler
if (row.dataset.clickable) return;
row.dataset.clickable = 'true';
row.addEventListener('click', function(e) {
// Don't navigate if clicking on a link, button, checkbox, or select
if (e.target.tagName === 'A' ||
e.target.tagName === 'BUTTON' ||
e.target.tagName === 'INPUT' ||
e.target.tagName === 'SELECT' ||
e.target.closest('a') ||
e.target.closest('button')) {
return;
}
// Find the ticket link in the row
const ticketLink = row.querySelector('.ticket-link');
if (ticketLink) {
window.location.href = ticketLink.href;
}
});
});
});
// Bulk Status Change
function showBulkStatusModal() {
const ticketIds = getSelectedTicketIds();
if (ticketIds.length === 0) {
lt.toast.warning('No tickets selected', 2000);
return;
}
const modalHtml = `
<div class="lt-modal-overlay" id="bulkStatusModal" aria-hidden="true" role="dialog" aria-modal="true" aria-labelledby="bulkStatusModalTitle">
<div class="lt-modal">
<div class="lt-modal-header">
<span class="lt-modal-title" id="bulkStatusModalTitle">Change Status for ${ticketIds.length} Ticket(s)</span>
<button class="lt-modal-close" data-modal-close aria-label="Close">✕</button>
</div>
<div class="lt-modal-body">
<label for="bulkStatus">New Status:</label>
<select id="bulkStatus" class="lt-select">
<option value="">Select Status...</option>
${(window.TICKET_STATUSES || ['Open','Pending','In Progress','Closed']).map(s => `<option value="${s}">${s}</option>`).join('')}
</select>
<label for="bulkStatusComment" style="margin-top:0.75rem">Reason / Comment:</label>
<textarea id="bulkStatusComment" class="lt-input lt-w-full" rows="3"
placeholder="Reason for the status change…"
style="resize:vertical;font-family:inherit;font-size:0.8rem"
aria-label="Reason for the bulk status change"></textarea>
<p class="lt-text-xs lt-text-muted" style="margin-top:0.35rem">
Required for transitions the Workflow Designer marks as needing a comment
(e.g. closing a ticket). Posted as a comment on every ticket changed.
</p>
</div>
<div class="lt-modal-footer">
<button data-action="perform-bulk-status" class="lt-btn lt-btn-primary">UPDATE</button>
<button data-action="close-bulk-status-modal" class="lt-btn lt-btn-ghost">CANCEL</button>
</div>
</div>
</div>
`;
document.body.insertAdjacentHTML('beforeend', modalHtml);
lt.modal.open('bulkStatusModal');
}
function closeBulkStatusModal() {
lt.modal.close('bulkStatusModal');
const modal = document.getElementById('bulkStatusModal');
if (modal) setTimeout(() => modal.remove(), 300);
}
function performBulkStatusChange() {
const bulkStatusEl = document.getElementById('bulkStatus');
if (!bulkStatusEl) return;
const status = bulkStatusEl.value;
const ticketIds = getSelectedTicketIds();
if (!status) {
lt.toast.warning('Please select a status', 2000);
return;
}
const commentEl = document.getElementById('bulkStatusComment');
const comment = commentEl ? commentEl.value.trim() : '';
lt.api.post('/api/bulk_operation.php', {
operation_type: 'bulk_status',
ticket_ids: ticketIds,
parameters: { status: status, comment: comment }
})
.then(data => {
closeBulkStatusModal();
if (data.success) {
if (data.failed > 0) {
lt.toast.warning(bulkResultMessage('Status update', data), 6000);
} else {
lt.toast.success(`Successfully updated status for ${data.processed} ticket(s)`, 4000);
}
showTableSkeleton(5); setTimeout(() => window.location.reload(), 1500);
} else {
lt.toast.error('Error: ' + (data.error || 'Unknown error'), 5000);
}
})
.catch(error => {
// Workflow needs a comment for at least one selected ticket — keep the
// modal open so the reason can be typed in without re-selecting.
if (error && error.data && error.data.requires_comment) {
lt.toast.warning(error.data.error || 'A comment is required for this status change', 6000);
const ta = document.getElementById('bulkStatusComment');
if (ta) ta.focus();
return;
}
closeBulkStatusModal();
lt.toast.error('Bulk status change failed: ' + error.message, 5000);
});
}
/**
* Build a result message for a partially-successful bulk operation, surfacing the
* per-ticket reasons (e.g. "transition not allowed") instead of a bare count.
*/
function bulkResultMessage(label, data) {
let msg = `${label}: ${data.processed} succeeded, ${data.failed} failed`;
if (Array.isArray(data.errors) && data.errors.length) {
msg += ' — ' + data.errors.slice(0, 3).join('; ');
if (data.errors.length > 3) msg += ` (+${data.errors.length - 3} more)`;
}
return msg;
}
// Bulk Delete
function showBulkDeleteModal() {
const ticketIds = getSelectedTicketIds();
if (ticketIds.length === 0) {
lt.toast.warning('No tickets selected', 2000);
return;
}
const modalHtml = `
<div class="lt-modal-overlay" id="bulkDeleteModal" aria-hidden="true" role="dialog" aria-modal="true" aria-labelledby="bulkDeleteModalTitle">
<div class="lt-modal lt-modal-sm">
<div class="lt-modal-header lt-modal-header--danger">
<span class="lt-modal-title" id="bulkDeleteModalTitle">[ ! ] DELETE ${ticketIds.length} TICKET(S)</span>
<button class="lt-modal-close" data-modal-close aria-label="Close">✕</button>
</div>
<div class="lt-modal-body lt-text-center">
<p class="lt-text-danger lt-text-sm">This action cannot be undone!</p>
<p class="lt-text-cyan">You are about to permanently delete ${ticketIds.length} ticket(s).<br>All associated comments and history will be lost.</p>
</div>
<div class="lt-modal-footer">
<button data-action="perform-bulk-delete" class="lt-btn lt-btn-danger">DELETE PERMANENTLY</button>
<button data-action="close-bulk-delete-modal" class="lt-btn lt-btn-ghost">CANCEL</button>
</div>
</div>
</div>
`;
document.body.insertAdjacentHTML('beforeend', modalHtml);
lt.modal.open('bulkDeleteModal');
}
function closeBulkDeleteModal() {
lt.modal.close('bulkDeleteModal');
const modal = document.getElementById('bulkDeleteModal');
if (modal) setTimeout(() => modal.remove(), 300);
}
function performBulkDelete() {
const ticketIds = getSelectedTicketIds();
lt.api.post('/api/bulk_operation.php', {
operation_type: 'bulk_delete',
ticket_ids: ticketIds
})
.then(data => {
closeBulkDeleteModal();
if (data.success) {
lt.toast.success(`Successfully deleted ${ticketIds.length} ticket(s)`, 4000);
showTableSkeleton(5); setTimeout(() => window.location.reload(), 1500);
} else {
lt.toast.error('Error: ' + (data.error || 'Unknown error'), 5000);
}
})
.catch(error => {
lt.toast.error('Bulk delete failed: ' + error.message, 5000);
});
}
// ============================================
// TERMINAL-STYLE MODAL UTILITIES
// ============================================
/**
* Show a terminal-style input modal
* @param {string} title - Modal title
* @param {string} label - Input field label
* @param {string} placeholder - Input placeholder text
* @param {function} onSubmit - Callback with input value when submitted
* @param {function} onCancel - Optional callback when cancelled
*/
function showInputModal(title, label, placeholder = '', onSubmit, onCancel = null) {
const modalId = 'inputModal' + Date.now();
const inputId = modalId + '_input';
// Escape user-provided content to prevent XSS
const safeTitle = lt.escHtml(title);
const safeLabel = lt.escHtml(label);
const safePlaceholder = lt.escHtml(placeholder);
const modalHtml = `
<div class="lt-modal-overlay" id="${modalId}" aria-hidden="true" role="dialog" aria-modal="true" aria-labelledby="${modalId}_title">
<div class="lt-modal lt-modal-sm">
<div class="lt-modal-header">
<span class="lt-modal-title" id="${modalId}_title">${safeTitle}</span>
<button class="lt-modal-close" data-modal-close aria-label="Close">✕</button>
</div>
<div class="lt-modal-body">
<label for="${inputId}">${safeLabel}</label>
<input type="text" id="${inputId}" class="lt-input" placeholder="${safePlaceholder}" />
</div>
<div class="lt-modal-footer">
<button class="lt-btn lt-btn-primary" id="${modalId}_submit">SAVE</button>
<button class="lt-btn lt-btn-ghost" id="${modalId}_cancel">CANCEL</button>
</div>
</div>
</div>
`;
document.body.insertAdjacentHTML('beforeend', modalHtml);
const modal = document.getElementById(modalId);
const input = document.getElementById(inputId);
lt.modal.open(modalId);
setTimeout(() => input.focus(), 100);
const cleanup = (cb) => {
lt.modal.close(modalId);
setTimeout(() => modal.remove(), 300);
if (cb) cb();
};
const handleSubmit = () => cleanup(() => onSubmit && onSubmit(input.value.trim()));
document.getElementById(`${modalId}_submit`).addEventListener('click', handleSubmit);
input.addEventListener('keypress', (e) => { if (e.key === 'Enter') handleSubmit(); });
document.getElementById(`${modalId}_cancel`).addEventListener('click', () => cleanup(onCancel));
modal.querySelector('[data-modal-close]').addEventListener('click', () => cleanup(onCancel));
}
// ========================================
// QUICK ACTIONS
// ========================================
/**
* Quick status change from dashboard
*/
function quickStatusChange(ticketId, currentStatus) {
const statuses = ['Open', 'Pending', 'In Progress', 'Closed'];
const otherStatuses = statuses.filter(s => s !== currentStatus);
const modalHtml = `
<div class="lt-modal-overlay" id="quickStatusModal" aria-hidden="true" role="dialog" aria-modal="true" aria-labelledby="quickStatusModalTitle">
<div class="lt-modal lt-modal-xs">
<div class="lt-modal-header">
<span class="lt-modal-title" id="quickStatusModalTitle">Quick Status Change</span>
<button class="lt-modal-close" data-modal-close aria-label="Close">✕</button>
</div>
<div class="lt-modal-body">
<p class="lt-mb-xs">Ticket #${lt.escHtml(ticketId)}</p>
<p class="lt-text-amber lt-mb-xs">Current: ${lt.escHtml(currentStatus)}</p>
<label for="quickStatusSelect">New Status:</label>
<select id="quickStatusSelect" class="lt-select">
${otherStatuses.map(s => `<option value="${s}">${s}</option>`).join('')}
</select>
</div>
<div class="lt-modal-footer">
<button data-action="perform-quick-status" data-ticket-id="${ticketId}" class="lt-btn lt-btn-primary">UPDATE</button>
<button data-action="close-quick-status-modal" class="lt-btn lt-btn-ghost">CANCEL</button>
</div>
</div>
</div>
`;
document.body.insertAdjacentHTML('beforeend', modalHtml);
lt.modal.open('quickStatusModal');
}
function closeQuickStatusModal() {
lt.modal.close('quickStatusModal');
const modal = document.getElementById('quickStatusModal');
if (modal) setTimeout(() => modal.remove(), 300);
}
function performQuickStatusChange(ticketId) {
const quickStatusEl = document.getElementById('quickStatusSelect');
if (!quickStatusEl) return;
const newStatus = quickStatusEl.value;
// Close this modal first so the comment modal (if requires_comment) stacks cleanly.
closeQuickStatusModal();
lt.ticketStatus.submit(ticketId, newStatus)
.then(data => {
if (data && data.success) {
lt.toast.success(`Status updated to ${newStatus}`, 3000);
showTableSkeleton(5); setTimeout(() => window.location.reload(), 1000);
} else {
lt.toast.error('Error: ' + ((data && data.error) || 'Unknown error'), 4000);
}
})
.catch(error => {
if (error && error.cancelled) return;
lt.toast.error('Error updating status', 4000);
});
}
var _quickAssignUserId = undefined; // undefined = no change; null = unassign; string = user_id
/**
* Quick assign from dashboard
*/
function quickAssign(ticketId) {
_quickAssignUserId = undefined;
const modalHtml = `
<div class="lt-modal-overlay" id="quickAssignModal" aria-hidden="true" role="dialog" aria-modal="true" aria-labelledby="quickAssignModalTitle">
<div class="lt-modal lt-modal-xs">
<div class="lt-modal-header">
<span class="lt-modal-title" id="quickAssignModalTitle">Quick Assign</span>
<button class="lt-modal-close" data-modal-close aria-label="Close">✕</button>
</div>
<div class="lt-modal-body">
<p class="lt-mb-xs lt-text-muted lt-text-xs">Ticket #${lt.escHtml(String(ticketId))}</p>
<label class="lt-label">Assign to:</label>
<div class="lt-combobox" id="quickAssignCombobox">
<div class="lt-combobox-input-wrap">
<input type="text" class="lt-combobox-input" id="quickAssignInput"
placeholder="Search users…" autocomplete="off" aria-label="Search users">
</div>
<ul class="lt-combobox-list" role="listbox" aria-hidden="true"></ul>
</div>
</div>
<div class="lt-modal-footer">
<button data-action="perform-quick-assign" data-ticket-id="${lt.escHtml(String(ticketId))}" class="lt-btn lt-btn-primary">ASSIGN</button>
<button data-action="close-quick-assign-modal" class="lt-btn lt-btn-ghost">CANCEL</button>
</div>
</div>
</div>
`;
document.body.insertAdjacentHTML('beforeend', modalHtml);
lt.modal.open('quickAssignModal');
lt.api.get('/api/get_users.php')
.then(data => {
if (data.success && data.users) {
const input = document.getElementById('quickAssignInput');
if (!input) return;
const items = [
{ value: '', label: 'Unassigned' },
...data.users.map(u => ({
value: String(u.user_id),
label: u.display_name || u.username
}))
];
lt.combobox.init(input, items, {
onSelect: function(item) { _quickAssignUserId = item.value || null; }
});
}
})
.catch(() => lt.toast.error('Error loading users'));
}
function closeQuickAssignModal() {
lt.modal.close('quickAssignModal');
const modal = document.getElementById('quickAssignModal');
if (modal) setTimeout(() => modal.remove(), 300);
}
function performQuickAssign(ticketId) {
if (_quickAssignUserId === undefined) {
lt.toast.warning('Please select a user from the list', 2000);
return;
}
const assignedTo = _quickAssignUserId;
lt.api.post('/api/assign_ticket.php', { ticket_id: ticketId, assigned_to: assignedTo })
.then(data => {
closeQuickAssignModal();
if (data.success) {
lt.toast.success('Assignment updated', 3000);
showTableSkeleton(5); setTimeout(() => window.location.reload(), 1000);
} else {
lt.toast.error('Error: ' + (data.error || 'Unknown error'), 4000);
}
})
.catch(error => {
closeQuickAssignModal();
lt.toast.error('Error updating assignment', 4000);
});
}
// ========================================
// KANBAN / CARD VIEW
// ========================================
/**
* Set the view mode (table or card)
*/
function setViewMode(mode) {
// TDS v1.2 uses lt.tabs for show/hide; we just need to populate kanban cards
if (mode === 'card') {
populateKanbanCards();
}
localStorage.setItem('ticketViewMode', mode);
}
/**
* Populate Kanban cards from table data
*/
function populateKanbanCards() {
const rows = document.querySelectorAll('#tickets-table tbody tr');
// TDS v1.2 kanban columns use id="kanban-col-{slug}" with .kanban-cards child
const columns = {
'Open': document.getElementById('kanban-col-open'),
'Pending': document.getElementById('kanban-col-pending'),
'In Progress': document.getElementById('kanban-col-inprogress'),
'Closed': document.getElementById('kanban-col-closed'),
};
// Clear existing cards
Object.values(columns).forEach(col => { if (col) col.innerHTML = ''; });
const counts = { 'Open': 0, 'Pending': 0, 'In Progress': 0, 'Closed': 0 };
const isAdmin = document.getElementById('selectAllCheckbox') !== null;
const offset = isAdmin ? 1 : 0;
rows.forEach(row => {
const cells = row.querySelectorAll('td');
if (cells.length < 6) return;
const ticketId = cells[0 + offset]?.querySelector('.ticket-link')?.textContent.trim() || '';
// The priority cell renders a "P1".."P5" badge; extract just the digit.
// (The old [class*="lt-p"] selector never matched the lt-badge-p1 class, so
// every card fell back to P4 regardless of real priority.)
const priority = (cells[1 + offset]?.textContent.trim() || '').replace(/[^0-9]/g, '') || '4';
const title = cells[2 + offset]?.textContent.trim() || '';
const category = cells[3 + offset]?.textContent.trim() || '';
const statusEl = cells[5 + offset]?.querySelector('.lt-status');
const status = statusEl ? statusEl.textContent.trim() : cells[5 + offset]?.textContent.trim() || '';
const assignedTo = cells[7 + offset]?.textContent.trim() || 'Unassigned';
const initials = assignedTo === 'Unassigned' ? '?'
: assignedTo.split(' ').map(n => n[0]).join('').toUpperCase().slice(0, 2);
const column = columns[status];
if (!column || !ticketId) return;
counts[status] = (counts[status] || 0) + 1;
const pNum = parseInt(priority, 10) || 4;
const card = document.createElement('div');
card.className = 'lt-kanban-card lt-kanban-card--p' + pNum;
card.setAttribute('role', 'button');
card.setAttribute('tabindex', '0');
card.dataset.ticketId = ticketId;
card.dataset.status = status;
card.addEventListener('click', (e) => {
// Don't navigate if a drag just ended. The flag is cleared on a timer
// (see handleKanbanSort), so a genuine later click is not swallowed.
if (card.dataset.dragged) return;
window.location.href = '/ticket/' + encodeURIComponent(ticketId);
});
card.onkeydown = (e) => { if (e.key === 'Enter' || e.key === ' ') card.click(); };
card.innerHTML =
'<div class="lt-kanban-card-header">' +
'<span class="lt-text-xs lt-text-cyan">#' + lt.escHtml(ticketId) + '</span>' +
'<span class="lt-p' + pNum + ' lt-text-xs">P' + pNum + '</span>' +
'</div>' +
'<div class="lt-kanban-card-title">' + lt.escHtml(title) + '</div>' +
'<div class="lt-kanban-card-footer">' +
'<span class="lt-text-xs lt-text-muted">' + lt.escHtml(category) + '</span>' +
'<span class="lt-kanban-assignee lt-text-xs" title="' + lt.escHtml(assignedTo) + '">' + lt.escHtml(initials) + '</span>' +
'</div>';
column.appendChild(card);
});
// Update column counts
document.querySelectorAll('.column-count[data-status]').forEach(el => {
const s = el.dataset.status;
el.textContent = '(' + (counts[s] || 0) + ')';
});
// ── Kanban drag-and-drop via lt.sortable ──────────────────────
if (window.lt && lt.sortable) {
const colStatusMap = {
'kanban-col-open': 'Open',
'kanban-col-pending': 'Pending',
'kanban-col-inprogress': 'In Progress',
'kanban-col-closed': 'Closed',
};
function handleKanbanSort(newItems, movedCard) {
if (!movedCard) return;
const newColEl = movedCard.parentNode;
const newColId = newColEl ? newColEl.id : null;
const newStatus = colStatusMap[newColId];
const oldStatus = movedCard.dataset.status;
const ticketId = movedCard.dataset.ticketId;
if (!newStatus || !ticketId || newStatus === oldStatus) return;
movedCard.dataset.status = newStatus;
movedCard.dataset.dragged = '1';
// Clear the drag flag shortly after the drop so it suppresses only the
// synthetic click fired on drop, not the user's next genuine click.
setTimeout(function () { delete movedCard.dataset.dragged; }, 400);
// Optimistically update column counts
const dec = document.querySelector(`.column-count[data-status="${oldStatus}"]`);
const inc = document.querySelector(`.column-count[data-status="${newStatus}"]`);
if (dec) dec.textContent = '(' + Math.max(0, (parseInt(dec.textContent.replace(/\D/g,''),10)||1) - 1) + ')';
if (inc) inc.textContent = '(' + ((parseInt(inc.textContent.replace(/\D/g,''),10)||0) + 1) + ')';
// Revert the card to its original column and undo the optimistic counts.
const revert = function () {
const origCol = document.getElementById(Object.keys(colStatusMap).find(k => colStatusMap[k] === oldStatus));
if (origCol) origCol.appendChild(movedCard);
movedCard.dataset.status = oldStatus;
if (dec) dec.textContent = '(' + ((parseInt(dec.textContent.replace(/\D/g, ''), 10) || 0) + 1) + ')';
if (inc) inc.textContent = '(' + Math.max(0, (parseInt(inc.textContent.replace(/\D/g, ''), 10) || 1) - 1) + ')';
};
// Submit via the shared comment-aware helper. Dropping to Closed (or
// reopening) prompts for a required comment and retries; cancel reverts.
lt.ticketStatus.submit(String(ticketId), newStatus)
.then(function (data) {
if (data && data.success) {
lt.toast.success('Ticket #' + ticketId + ' → ' + newStatus, 2500);
movedCard.dataset.status = newStatus;
} else {
lt.toast.error('Status update failed: ' + ((data && data.error) || 'Unknown error'));
revert();
}
})
.catch(function (error) {
if (!(error && error.cancelled)) lt.toast.error('Status update failed — reverting');
revert();
});
}
Object.keys(columns).forEach(status => {
const col = columns[status];
if (col) lt.sortable.init(col, { group: 'kanban', onSort: handleKanbanSort });
});
}
}
// Restore view mode on page load — lt.tabs already restores the active panel visually
// via lt_activeTab_<path>; we just need to populate kanban cards if that panel is active
document.addEventListener('DOMContentLoaded', function() {
try {
const savedTab = localStorage.getItem('lt_activeTab_' + location.pathname);
if (savedTab === 'tab-kanban') {
populateKanbanCards();
}
} catch (_) {}
});
// ========================================
// INLINE TICKET PREVIEW
// ========================================
let previewTimeout = null;
let currentPreview = null;
function initTicketPreview() {
// Create preview element
const preview = document.createElement('div');
preview.id = 'ticketPreview';
preview.className = 'ticket-preview-popup is-hidden';
document.body.appendChild(preview);
currentPreview = preview;
// Add event listeners to ticket links
document.querySelectorAll('.ticket-link').forEach(link => {
link.addEventListener('mouseenter', showTicketPreview);
link.addEventListener('mouseleave', hideTicketPreview);
});
// Keep preview visible when hovering over it
preview.addEventListener('mouseenter', () => {
if (previewTimeout) {
clearTimeout(previewTimeout);
previewTimeout = null;
}
});
preview.addEventListener('mouseleave', hideTicketPreview);
}
function showTicketPreview(event) {
const link = event.target.closest('.ticket-link');
if (!link) return;
// Clear any pending hide
if (previewTimeout) {
clearTimeout(previewTimeout);
}
// Delay before showing
previewTimeout = setTimeout(() => {
const row = link.closest('tr');
if (!row) return;
// Extract data from the table row
const cells = row.querySelectorAll('td');
const isAdmin = document.getElementById('selectAllCheckbox') !== null;
const offset = isAdmin ? 1 : 0;
const ticketId = link.textContent.trim();
// Cell text is already "P1".."P5"; strip the leading P so the template's
// `P${priority}` doesn't render "PP1".
const priority = (cells[1 + offset]?.textContent.trim() || '').replace(/^P/i, '');
const title = cells[2 + offset]?.textContent.trim() || '';
const category = cells[3 + offset]?.textContent.trim() || '';
const type = cells[4 + offset]?.textContent.trim() || '';
const status = cells[5 + offset]?.textContent.trim() || '';
const createdBy = cells[6 + offset]?.textContent.trim() || '';
const assignedTo = cells[7 + offset]?.textContent.trim() || '';
// Build preview content
currentPreview.innerHTML = `
<div class="preview-header">
<span class="preview-id">#${lt.escHtml(ticketId)}</span>
<span class="preview-status status-${lt.escHtml(status.replace(/\s+/g, '-'))}">${lt.escHtml(status)}</span>
</div>
<div class="preview-title">${lt.escHtml(title)}</div>
<div class="preview-meta">
<div><strong>Priority:</strong> P${lt.escHtml(priority)}</div>
<div><strong>Category:</strong> ${lt.escHtml(category)}</div>
<div><strong>Type:</strong> ${lt.escHtml(type)}</div>
<div><strong>Assigned:</strong> ${lt.escHtml(assignedTo)}</div>
</div>
<div class="preview-footer">Created by ${lt.escHtml(createdBy)}</div>
`;
// Position the preview — element is position:fixed so coords are
// viewport-relative; getBoundingClientRect() already returns viewport coords,
// do NOT add scrollX/scrollY
const rect = link.getBoundingClientRect();
const previewWidth = 320;
const previewHeight = 200;
let left = rect.left;
let top = rect.bottom + 5;
// Adjust if going off-screen
if (left + previewWidth > window.innerWidth) {
left = window.innerWidth - previewWidth - 20;
}
if (top + previewHeight > window.innerHeight) {
top = rect.top - previewHeight - 5;
}
if (left < 0) left = 4;
if (top < 0) top = 4;
currentPreview.style.left = left + 'px';
currentPreview.style.top = top + 'px';
currentPreview.classList.remove('is-hidden');
}, 300);
}
function hideTicketPreview() {
if (previewTimeout) {
clearTimeout(previewTimeout);
}
previewTimeout = setTimeout(() => {
if (currentPreview) {
currentPreview.classList.add('is-hidden');
}
}, 100);
}
// Initialize preview on page load
document.addEventListener('DOMContentLoaded', function() {
const hasTable = document.querySelector('table');
const isTicketPage = window.location.pathname.includes('/ticket/');
if (hasTable && !isTicketPage) {
initTicketPreview();
}
});
// Hide preview when a modal opens, user scrolls, or page is about to navigate
document.addEventListener('click', function(e) {
if (e.target.closest('[data-modal-open], [data-action="open-advanced-search"], .lt-pagination a, .lt-pagination button')) {
hideTicketPreview();
if (currentPreview) currentPreview.classList.add('is-hidden');
}
}, true);
document.addEventListener('scroll', function() {
if (currentPreview && !currentPreview.classList.contains('is-hidden')) {
currentPreview.classList.add('is-hidden');
if (previewTimeout) { clearTimeout(previewTimeout); previewTimeout = null; }
}
}, { passive: true });
/**
* Toggle export dropdown menu
*/
function toggleExportMenu(event) {
event.stopPropagation();
const dropdown = document.getElementById('exportDropdown');
const content = document.getElementById('exportDropdownContent');
if (dropdown && content) {
dropdown.classList.toggle('open');
}
}
// Close export dropdown when clicking outside
document.addEventListener('click', function(event) {
const dropdown = document.getElementById('exportDropdown');
if (dropdown && !dropdown.contains(event.target)) {
dropdown.classList.remove('open');
}
});
/**
* Export selected tickets to CSV or JSON
*/
function exportSelectedTickets(format) {
const ticketIds = getSelectedTicketIds();
if (ticketIds.length === 0) {
lt.toast.warning('No tickets selected', 2000);
return;
}
// Build URL with selected ticket IDs
const params = new URLSearchParams();
params.set('format', format);
params.set('ticket_ids', ticketIds.join(','));
// Trigger download
window.location.href = '/api/export_tickets.php?' + params.toString();
// Close dropdown
const dropdown = document.getElementById('exportDropdown');
if (dropdown) dropdown.classList.remove('open');
}
/**
* Show TDS spinner overlay on an element.
* Uses lt-spinner + lt-loading-text from base.css.
*/
function showLoadingOverlay(element, message = 'Loading...') {
const existing = element.querySelector('.lt-loading-overlay');
if (existing) existing.remove();
const overlay = document.createElement('div');
overlay.className = 'lt-loading-overlay';
const spinner = document.createElement('div');
spinner.className = 'lt-spinner';
const text = document.createElement('div');
text.className = 'lt-loading-text';
text.textContent = message;
overlay.appendChild(spinner);
overlay.appendChild(text);
element.classList.add('has-lt-overlay');
element.appendChild(overlay);
}
/**
* Hide TDS spinner overlay
*/
function hideLoadingOverlay(element) {
const overlay = element.querySelector('.lt-loading-overlay');
if (overlay) {
overlay.remove();
element.classList.remove('has-lt-overlay');
}
}
// ========================================
// AUTO-REFRESH (lt.autoRefresh integration)
// ========================================
/**
* Reload the dashboard, but skip if a modal is open or user is typing.
* Registered with lt.autoRefresh so it runs every 5 minutes automatically.
*/
/**
* Replace table body rows with skeleton placeholders before a page reload.
* Gives visual feedback that a reload is in progress.
*/
function showTableSkeleton(rowCount) {
rowCount = rowCount || 5;
const tbody = document.querySelector('#tickets-table tbody');
if (!tbody) return;
let html = '';
for (let i = 0; i < rowCount; i++) {
html += '<tr class="lt-skeleton-row" aria-hidden="true">' +
'<td><div class="lt-skeleton" style="height:0.8rem;width:100%"></div></td>'.repeat(6) +
'</tr>';
}
tbody.innerHTML = html;
}
function dashboardAutoRefresh() {
// Don't interrupt the user if a modal is open
if (document.querySelector('.lt-modal-overlay[aria-hidden="false"]')) return;
// Don't interrupt if focus is in a text input
const tag = document.activeElement?.tagName;
if (tag === 'INPUT' || tag === 'TEXTAREA' || tag === 'SELECT') return;
showTableSkeleton(6);
window.location.reload();
}
document.addEventListener('DOMContentLoaded', function() {
// Only run auto-refresh on the dashboard, not on ticket pages
if (!window.location.pathname.includes('/ticket/')) {
lt.autoRefresh.start(dashboardAutoRefresh, 5 * 60 * 1000);
}
});
// ========================================
// RELATIVE TIMESTAMPS
// ========================================
/**
* Convert all .ts-cell[data-ts] elements to relative time using lt.time.ago().
* Runs once on DOMContentLoaded and refreshes every 60s so "2m ago" stays current.
* The original full timestamp is preserved in the title attribute for hover.
*/
function initRelativeTimes() {
document.querySelectorAll('.ts-cell[data-ts]').forEach(el => {
el.textContent = lt.time.ago(el.dataset.ts);
});
}
document.addEventListener('DOMContentLoaded', initRelativeTimes);
setInterval(initRelativeTimes, 60000);
// Export for use in other scripts
window.showLoadingOverlay = showLoadingOverlay;
window.hideLoadingOverlay = hideLoadingOverlay;
// ── Column visibility toggle ──────────────────────────────────────
(function initColToggle() {
const LS_KEY = 'lt_col_visibility';
function getHidden() {
try { return JSON.parse(localStorage.getItem(LS_KEY) || '[]'); } catch(_) { return []; }
}
function saveHidden(cols) {
try { localStorage.setItem(LS_KEY, JSON.stringify(cols)); } catch(_) {}
}
function applyVisibility(hidden) {
const table = document.getElementById('tickets-table');
if (!table) return;
// All toggleable columns
const all = ['ticket_id','category','type','created_by','assigned_to','created_at','updated_at'];
all.forEach(col => {
const vis = !hidden.includes(col);
table.querySelectorAll('[data-col="' + col + '"]').forEach(el => {
el.style.display = vis ? '' : 'none';
});
});
// Update checkboxes
document.querySelectorAll('.col-toggle-cb').forEach(cb => {
cb.checked = !hidden.includes(cb.dataset.col);
});
}
document.addEventListener('DOMContentLoaded', function() {
const btn = document.getElementById('colToggleBtn');
const panel = document.getElementById('colTogglePanel');
const reset = document.getElementById('colToggleReset');
if (!btn || !panel) return;
// Apply saved state on load
applyVisibility(getHidden());
// Toggle panel open/close
btn.addEventListener('click', function(e) {
e.stopPropagation();
const open = panel.getAttribute('aria-hidden') === 'false';
panel.setAttribute('aria-hidden', open ? 'true' : 'false');
btn.setAttribute('aria-expanded', open ? 'false' : 'true');
btn.textContent = (open ? 'COLS \u25BE' : 'COLS \u25B4');
});
// Close on outside click
document.addEventListener('click', function(e) {
if (!btn.contains(e.target) && !panel.contains(e.target)) {
panel.setAttribute('aria-hidden', 'true');
btn.setAttribute('aria-expanded', 'false');
btn.textContent = 'COLS \u25BE';
}
});
// Checkbox change
panel.addEventListener('change', function(e) {
if (!e.target.classList.contains('col-toggle-cb')) return;
const hidden = Array.from(document.querySelectorAll('.col-toggle-cb'))
.filter(cb => !cb.checked)
.map(cb => cb.dataset.col);
saveHidden(hidden);
applyVisibility(hidden);
});
// Reset
if (reset) {
reset.addEventListener('click', function() {
saveHidden([]);
applyVisibility([]);
});
}
});
})();