Files
tinker_tickets/api/manage_templates.php
Jared Vititoe be505b7312 Implement comprehensive improvement plan (Phases 1-6)
Security (Phase 1-2):
- Add SecurityHeadersMiddleware with CSP, X-Frame-Options, etc.
- Add RateLimitMiddleware for API rate limiting
- Add security event logging to AuditLogModel
- Add ResponseHelper for standardized API responses
- Update config.php with security constants

Database (Phase 3):
- Add migration 014 for additional indexes
- Add migration 015 for ticket dependencies
- Add migration 016 for ticket attachments
- Add migration 017 for recurring tickets
- Add migration 018 for custom fields

Features (Phase 4-5):
- Add ticket dependencies with DependencyModel and API
- Add duplicate detection with check_duplicates API
- Add file attachments with AttachmentModel and upload/download APIs
- Add @mentions with autocomplete and highlighting
- Add quick actions on dashboard rows

Collaboration (Phase 5):
- Add mention extraction in CommentModel
- Add mention autocomplete dropdown in ticket.js
- Add mention highlighting CSS styles

Admin & Export (Phase 6):
- Add StatsModel for dashboard widgets
- Add dashboard stats cards (open, critical, unassigned, etc.)
- Add CSV/JSON export via export_tickets API
- Add rich text editor toolbar in markdown.js
- Add RecurringTicketModel with cron job
- Add CustomFieldModel for per-category fields
- Add admin views: RecurringTickets, CustomFields, Workflow,
  Templates, AuditLog, UserActivity
- Add admin APIs: manage_workflows, manage_templates,
  manage_recurring, custom_fields, get_users
- Add admin routes in index.php

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-20 09:55:01 -05:00

154 lines
5.2 KiB
PHP

<?php
/**
* Template Management API
* CRUD operations for ticket_templates table
*/
ini_set('display_errors', 0);
error_reporting(E_ALL);
require_once dirname(__DIR__) . '/middleware/RateLimitMiddleware.php';
RateLimitMiddleware::apply('api');
try {
require_once dirname(__DIR__) . '/config/config.php';
// Check authentication
session_start();
if (!isset($_SESSION['user']) || !isset($_SESSION['user']['user_id'])) {
http_response_code(401);
echo json_encode(['success' => false, 'error' => 'Authentication required']);
exit;
}
// Check admin privileges for write operations
if ($_SERVER['REQUEST_METHOD'] !== 'GET' && !$_SESSION['user']['is_admin']) {
http_response_code(403);
echo json_encode(['success' => false, 'error' => 'Admin privileges required']);
exit;
}
// CSRF Protection for write operations
if ($_SERVER['REQUEST_METHOD'] !== 'GET') {
require_once dirname(__DIR__) . '/middleware/CsrfMiddleware.php';
$csrfToken = $_SERVER['HTTP_X_CSRF_TOKEN'] ?? '';
if (!CsrfMiddleware::validateToken($csrfToken)) {
http_response_code(403);
echo json_encode(['success' => false, 'error' => 'Invalid CSRF token']);
exit;
}
}
$conn = new mysqli(
$GLOBALS['config']['DB_HOST'],
$GLOBALS['config']['DB_USER'],
$GLOBALS['config']['DB_PASS'],
$GLOBALS['config']['DB_NAME']
);
if ($conn->connect_error) {
throw new Exception("Database connection failed");
}
header('Content-Type: application/json');
$method = $_SERVER['REQUEST_METHOD'];
$id = isset($_GET['id']) ? (int)$_GET['id'] : null;
switch ($method) {
case 'GET':
if ($id) {
// Get single template
$stmt = $conn->prepare("SELECT * FROM ticket_templates WHERE template_id = ?");
$stmt->bind_param('i', $id);
$stmt->execute();
$result = $stmt->get_result();
$template = $result->fetch_assoc();
$stmt->close();
echo json_encode(['success' => true, 'template' => $template]);
} else {
// Get all templates
$result = $conn->query("SELECT * FROM ticket_templates ORDER BY template_name");
$templates = [];
while ($row = $result->fetch_assoc()) {
$templates[] = $row;
}
echo json_encode(['success' => true, 'templates' => $templates]);
}
break;
case 'POST':
$data = json_decode(file_get_contents('php://input'), true);
$stmt = $conn->prepare("INSERT INTO ticket_templates
(template_name, title_template, description_template, category, type, priority, is_active)
VALUES (?, ?, ?, ?, ?, ?, ?)");
$stmt->bind_param('sssssii',
$data['template_name'],
$data['title_template'],
$data['description_template'],
$data['category'],
$data['type'],
$data['priority'] ?? 4,
$data['is_active'] ?? 1
);
if ($stmt->execute()) {
echo json_encode(['success' => true, 'template_id' => $conn->insert_id]);
} else {
echo json_encode(['success' => false, 'error' => $stmt->error]);
}
$stmt->close();
break;
case 'PUT':
if (!$id) {
echo json_encode(['success' => false, 'error' => 'ID required']);
exit;
}
$data = json_decode(file_get_contents('php://input'), true);
$stmt = $conn->prepare("UPDATE ticket_templates SET
template_name = ?, title_template = ?, description_template = ?,
category = ?, type = ?, priority = ?, is_active = ?
WHERE template_id = ?");
$stmt->bind_param('sssssiii',
$data['template_name'],
$data['title_template'],
$data['description_template'],
$data['category'],
$data['type'],
$data['priority'] ?? 4,
$data['is_active'] ?? 1,
$id
);
echo json_encode(['success' => $stmt->execute()]);
$stmt->close();
break;
case 'DELETE':
if (!$id) {
echo json_encode(['success' => false, 'error' => 'ID required']);
exit;
}
$stmt = $conn->prepare("DELETE FROM ticket_templates WHERE template_id = ?");
$stmt->bind_param('i', $id);
echo json_encode(['success' => $stmt->execute()]);
$stmt->close();
break;
default:
http_response_code(405);
echo json_encode(['success' => false, 'error' => 'Method not allowed']);
}
$conn->close();
} catch (Exception $e) {
http_response_code(500);
echo json_encode(['success' => false, 'error' => $e->getMessage()]);
}