Files
tinker_tickets/.env.example
T
jaredandClaude Sonnet 5 67d3c13bb6 Fix .env.example: missing Matrix vars, plus a real parse_ini_file outage (#63)
Primary fix (#63): added the 5 env vars config.php reads and README
documents but .env.example never listed: MATRIX_DOMAIN,
SYNAPSE_ADMIN_URL, SYNAPSE_ADMIN_TOKEN, MATRIX_NOTIFY_COMMENTS, and
MATRIX_NOTIFY_ASSIGNMENTS. A deployer following only .env.example had
no indication these existed, silently missing watcher Matrix DMs and
comment/assignment notifications.

While verifying the fix by actually running .env.example through
parse_ini_file() (what config.php calls), found this file could not
be parsed at all — a real, currently-live outage for anyone following
its own first-line instruction ("Copy this file to .env and fill in
your values"):

1. PHP's ini parser treats "#" comments as fragile: punctuation like
   parentheses or quotes inside a "#" comment can throw a syntax error
   even though the line is meant to be inert. The file's header
   comment itself (and 15+ other comment lines) tripped this. Switched
   every comment to ";", which parse_ini_file treats as a true inert
   comment regardless of content — verified with isolated repros of
   both prefixes under all three INI_SCANNER_* modes.
2. LDAP_BIND_DN's example value contained unquoted "=" and commas,
   violating the file's own documented quoting rule and causing a
   second, independent parse failure. Quoted it (and the two other
   comma-bearing LDAP DN values) to match the rule.

config.php has zero fallback for a parse failure — it die()s
immediately — so either bug alone would have taken down every fresh
deployment that didn't hand-edit the example file's comments first.

Verified end-to-end: copied .env.example to a real .env file
unmodified and ran it through config.php's exact parse_ini_file +
quote-stripping logic; it now parses cleanly with all 23 keys
(including the 5 new ones) and LDAP_BIND_DN resolves to the correct
unquoted DN string.

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01MGDKHiU5RJdo3dqQUDow3X
2026-09-08 14:12:04 -04:00

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; Tinker Tickets Environment Configuration
; Copy this file to .env and fill in your values
;
; NOTE: This file is parsed with PHP's parse_ini_file. Any value containing
; special characters -- #, ;, =, quotes, spaces, etc. -- MUST be wrapped in
; double quotes, e.g. DB_PASS="p@ss;word#1". The application now fails loudly
; -- dies with a clear error -- if the .env file cannot be parsed, so an
; unquoted special character will take the whole app down rather than
; silently using a wrong value.
;
; Comments in this file use ";" rather than "#": PHP's ini parser treats "#"
; comments as fragile -- punctuation like parentheses or quotes inside a "#"
; comment can produce a syntax error even though the line is meant to be
; inert, silently breaking every value below it. ";" comments don't have this
; problem, so keep using ";" for any comment added to this file.
; Database Configuration
DB_HOST=10.10.10.50
DB_USER=tinkertickets
DB_PASS=your_password_here
DB_NAME=ticketing_system
; Matrix Webhook (optional - for notifications via matrix-hookshot)
; Set to your hookshot generic webhook URL, e.g.:
; https://matrix.lotusguild.org/webhook/uuid-goes-here
MATRIX_WEBHOOK_URL=
; Matrix users to @mention on every new ticket (comma-separated Matrix user IDs)
; e.g. @jared:matrix.lotusguild.org,@alice:matrix.lotusguild.org
MATRIX_NOTIFY_USERS=
; Matrix homeserver domain (used to build Matrix user IDs from LLDAP usernames)
MATRIX_DOMAIN=
; Synapse internal URL and admin token (used to resolve usernames -> Matrix IDs
; for watcher DMs)
SYNAPSE_ADMIN_URL=
SYNAPSE_ADMIN_TOKEN=
; Optional: send a Matrix notification on comments and/or assignments (0/1)
MATRIX_NOTIFY_COMMENTS=0
MATRIX_NOTIFY_ASSIGNMENTS=0
; Application Domain (required for Matrix webhook ticket links)
; Set this to your public domain, e.g. t.lotusguild.org
APP_DOMAIN=
; Allowed Hosts for HTTP_HOST validation (comma-separated)
; Include all domains that can access this application
ALLOWED_HOSTS=localhost,127.0.0.1
; Trusted reverse proxy IPs, comma-separated -- e.g. the Authelia/nginx proxy.
; Set this to the IP address(es) of your reverse proxy. Authelia forward-auth
; headers (Remote-User / Remote-Groups) and forwarded client IPs are only
; trusted when REMOTE_ADDR is in this list.
;
; Leaving this EMPTY disables reverse-proxy verification entirely: the app then
; trusts Remote-User / Remote-Groups headers from ANY source. That is unsafe if
; the PHP backend is reachable directly (bypassing the proxy), because a client
; can then spoof those headers and log in as an admin. Only leave it empty when
; network topology guarantees PHP is reachable solely via the trusted proxy.
;
; Exact IP match only (no CIDR). Example (single proxy): TRUSTED_PROXIES=10.10.10.27
; Example (multiple): TRUSTED_PROXIES=10.10.10.27,10.10.10.28
TRUSTED_PROXIES=
; Timezone (default: America/New_York)
TIMEZONE=America/New_York
; LDAP / lldap (for user avatar lookups)
LDAP_ENABLED=true
LDAP_HOST=10.10.10.39
LDAP_PORT=3890
LDAP_BIND_DN="uid=tinker-tickets,ou=people,dc=example,dc=com"
LDAP_BIND_PW=
LDAP_BASE_DN="dc=example,dc=com"
LDAP_USER_BASE="ou=people,dc=example,dc=com"
; How long to cache avatar images locally (seconds, default 3600)
AVATAR_CACHE_TTL=3600