Jared Vititoe
ac094c8706
Add comprehensive bulk operations system for admins: - Created BulkOperationsModel.php with operation tracking and processing - Added bulk_operation.php API endpoint for bulk operations - Created get_users.php API endpoint for user dropdown in bulk assign - Updated DashboardView.php with checkboxes and bulk actions toolbar - Added JavaScript functions for: - Select all/clear selection - Bulk close tickets - Bulk assign tickets - Bulk change priority - Added comprehensive CSS for bulk actions toolbar and modals - All bulk operations are admin-only (enforced server-side) - Operations tracked in bulk_operations table with audit logging - Supports bulk_close, bulk_assign, and bulk_priority operations Admins can now select multiple tickets and perform batch operations, significantly improving workflow efficiency. 🤖 Generated with [Claude Code](https://claude.com/claude-code) Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
1157 lines
43 KiB
JavaScript
1157 lines
43 KiB
JavaScript
// Main initialization
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document.addEventListener('DOMContentLoaded', function() {
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console.log('DOM loaded, initializing dashboard...');
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// Check if we're on the dashboard page
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const hasTable = document.querySelector('table');
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const isTicketPage = window.location.pathname.includes('/ticket/') ||
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window.location.href.includes('ticket.php') ||
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document.querySelector('.ticket-details') !== null;
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const isDashboard = hasTable && !isTicketPage;
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console.log('Has table:', hasTable);
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console.log('Is ticket page:', isTicketPage);
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console.log('Is dashboard:', isDashboard);
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if (isDashboard) {
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// Dashboard-specific initialization
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initStatusFilter();
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initTableSorting();
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console.log('Creating hamburger menu for dashboard...');
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try {
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createHamburgerMenu();
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console.log('Hamburger menu created successfully');
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} catch (error) {
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console.error('Error creating hamburger menu:', error);
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}
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} else if (isTicketPage) {
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// Ticket page initialization
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console.log('Creating hamburger menu for ticket page...');
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try {
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createHamburgerMenu();
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console.log('Hamburger menu created successfully');
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} catch (error) {
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console.error('Error creating hamburger menu:', error);
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}
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}
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// Initialize for all pages
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initThemeToggle();
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initSettingsModal();
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// Load saved theme preference
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const savedTheme = localStorage.getItem('theme') || 'light';
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document.documentElement.setAttribute('data-theme', savedTheme);
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});
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function initTableSorting() {
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const tableHeaders = document.querySelectorAll('th');
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tableHeaders.forEach((header, index) => {
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header.style.cursor = 'pointer';
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header.addEventListener('click', () => {
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const table = header.closest('table');
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sortTable(table, index);
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});
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});
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}
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function initSettingsModal() {
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const settingsIcon = document.querySelector('.settings-icon');
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if (settingsIcon) {
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settingsIcon.addEventListener('click', function(e) {
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e.preventDefault();
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createSettingsModal();
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});
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}
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}
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function sortTable(table, column) {
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const headers = table.querySelectorAll('th');
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headers.forEach(header => {
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header.classList.remove('sort-asc', 'sort-desc');
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});
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const rows = Array.from(table.querySelectorAll('tbody tr'));
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const currentDirection = table.dataset.sortColumn == column
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? (table.dataset.sortDirection === 'asc' ? 'desc' : 'asc')
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: 'asc';
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table.dataset.sortColumn = column;
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table.dataset.sortDirection = currentDirection;
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rows.sort((a, b) => {
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const aValue = a.children[column].textContent.trim();
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const bValue = b.children[column].textContent.trim();
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// Check if this is a date column
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const headerText = headers[column].textContent.toLowerCase();
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if (headerText === 'created' || headerText === 'updated') {
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const dateA = new Date(aValue);
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const dateB = new Date(bValue);
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return currentDirection === 'asc' ? dateA - dateB : dateB - dateA;
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}
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// Numeric comparison
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const numA = parseFloat(aValue);
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const numB = parseFloat(bValue);
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if (!isNaN(numA) && !isNaN(numB)) {
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return currentDirection === 'asc' ? numA - numB : numB - numA;
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}
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// String comparison
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return currentDirection === 'asc'
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? aValue.localeCompare(bValue)
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: bValue.localeCompare(aValue);
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});
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const currentHeader = headers[column];
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currentHeader.classList.add(currentDirection === 'asc' ? 'sort-asc' : 'sort-desc');
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const tbody = table.querySelector('tbody');
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rows.forEach(row => tbody.appendChild(row));
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}
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function createSettingsModal() {
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const backdrop = document.createElement('div');
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backdrop.className = 'settings-modal-backdrop';
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backdrop.innerHTML = `
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<div class="settings-modal">
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<div class="settings-modal-header">
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<h2>Dashboard Settings</h2>
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<button class="close-modal">×</button>
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</div>
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<div class="settings-modal-content">
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<div class="setting-group">
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<h3>Rows per Page</h3>
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<select id="rows-per-page">
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<option value="15">15</option>
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<option value="25">25</option>
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<option value="50">50</option>
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<option value="100">100</option>
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</select>
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</div>
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</div>
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<div class="settings-modal-footer">
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<button class="save-settings">Save Settings</button>
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<button class="cancel-settings">Cancel</button>
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</div>
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</div>
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`;
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document.body.appendChild(backdrop);
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// Load saved rows per page setting
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const savedRowsPerPage = localStorage.getItem('ticketsPerPage') || '15';
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const rowsPerPageSelect = backdrop.querySelector('#rows-per-page');
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rowsPerPageSelect.value = savedRowsPerPage;
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// Event listeners
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backdrop.querySelector('.close-modal').addEventListener('click', closeSettingsModal);
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backdrop.querySelector('.cancel-settings').addEventListener('click', closeSettingsModal);
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backdrop.querySelector('.save-settings').addEventListener('click', saveSettings);
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backdrop.addEventListener('click', (e) => {
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if (e.target === backdrop) {
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closeSettingsModal();
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}
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});
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}
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function closeSettingsModal() {
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const backdrop = document.querySelector('.settings-modal-backdrop');
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if (backdrop) {
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backdrop.remove();
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}
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}
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function saveSettings() {
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// Save rows per page
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const rowsPerPage = document.querySelector('#rows-per-page').value;
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localStorage.setItem('ticketsPerPage', rowsPerPage);
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// Set cookie for PHP to read
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document.cookie = `ticketsPerPage=${rowsPerPage}; path=/`;
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// Reload page to apply pagination changes
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window.location.reload();
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}
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function initThemeToggle() {
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const toggle = document.createElement('button');
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toggle.className = 'theme-toggle';
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toggle.innerHTML = '🌓';
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toggle.onclick = () => {
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const currentTheme = document.documentElement.getAttribute('data-theme');
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const newTheme = currentTheme === 'dark' ? 'light' : 'dark';
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document.documentElement.setAttribute('data-theme', newTheme);
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localStorage.setItem('theme', newTheme);
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};
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document.body.appendChild(toggle);
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}
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function initStatusFilter() {
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const filterContainer = document.createElement('div');
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filterContainer.className = 'status-filter-container';
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const dropdown = document.createElement('div');
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dropdown.className = 'status-dropdown';
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const dropdownHeader = document.createElement('div');
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dropdownHeader.className = 'dropdown-header';
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dropdownHeader.textContent = 'Status Filter';
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const dropdownContent = document.createElement('div');
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dropdownContent.className = 'dropdown-content';
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const statuses = ['Open', 'In Progress', 'Closed'];
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statuses.forEach(status => {
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const label = document.createElement('label');
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const checkbox = document.createElement('input');
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checkbox.type = 'checkbox';
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checkbox.value = status;
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checkbox.id = `status-${status.toLowerCase().replace(/\s+/g, '-')}`;
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const urlParams = new URLSearchParams(window.location.search);
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const currentStatuses = urlParams.get('status') ? urlParams.get('status').split(',') : [];
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const showAll = urlParams.get('show_all');
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// FIXED LOGIC: Determine checkbox state
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if (showAll === '1') {
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// If show_all=1 parameter exists, all should be checked
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checkbox.checked = true;
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} else if (currentStatuses.length === 0) {
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// No status parameter - default: Open and In Progress checked, Closed unchecked
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checkbox.checked = status !== 'Closed';
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} else {
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// Status parameter exists - check if this status is in the list
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checkbox.checked = currentStatuses.includes(status);
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}
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label.appendChild(checkbox);
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label.appendChild(document.createTextNode(' ' + status));
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dropdownContent.appendChild(label);
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});
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const saveButton = document.createElement('button');
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saveButton.className = 'btn save-filter';
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saveButton.textContent = 'Apply Filter';
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saveButton.onclick = () => {
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const checkedBoxes = dropdownContent.querySelectorAll('input:checked');
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const selectedStatuses = Array.from(checkedBoxes).map(cb => cb.value);
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const params = new URLSearchParams(window.location.search);
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if (selectedStatuses.length === 0) {
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// No statuses selected - show default (Open + In Progress)
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params.delete('status');
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params.delete('show_all');
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} else if (selectedStatuses.length === 3) {
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// All statuses selected - show all tickets
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params.delete('status');
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params.set('show_all', '1');
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} else {
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// Some statuses selected - set the parameter
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params.set('status', selectedStatuses.join(','));
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params.delete('show_all');
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}
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params.set('page', '1');
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window.location.search = params.toString();
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dropdown.classList.remove('active');
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};
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dropdownHeader.onclick = () => {
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dropdown.classList.toggle('active');
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};
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dropdown.appendChild(dropdownHeader);
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dropdown.appendChild(dropdownContent);
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dropdownContent.appendChild(saveButton);
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filterContainer.appendChild(dropdown);
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const tableActions = document.querySelector('.table-controls .table-actions');
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if (tableActions) {
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tableActions.prepend(filterContainer);
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}
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}
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function quickSave() {
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if (!window.ticketData) {
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console.error('No ticket data available');
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return;
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}
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const statusSelect = document.getElementById('status-select');
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const prioritySelect = document.getElementById('priority-select');
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if (!statusSelect || !prioritySelect) {
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console.error('Status or priority select not found');
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return;
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}
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const data = {
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ticket_id: parseInt(window.ticketData.id),
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status: statusSelect.value,
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priority: parseInt(prioritySelect.value)
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};
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console.log('Saving ticket data:', data);
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fetch('/api/update_ticket.php', {
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method: 'POST',
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headers: {
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'Content-Type': 'application/json'
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},
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body: JSON.stringify(data)
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})
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.then(response => {
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console.log('Response status:', response.status);
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return response.text().then(text => {
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console.log('Raw response:', text);
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try {
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return JSON.parse(text);
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} catch (e) {
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throw new Error('Invalid JSON response: ' + text);
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}
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});
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})
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.then(result => {
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console.log('Update result:', result);
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if (result.success) {
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// Update the hamburger menu display
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const hamburgerStatus = document.getElementById('hamburger-status');
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const hamburgerPriority = document.getElementById('hamburger-priority');
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if (hamburgerStatus) hamburgerStatus.textContent = statusSelect.value;
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if (hamburgerPriority) hamburgerPriority.textContent = 'P' + prioritySelect.value;
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// Update window.ticketData
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window.ticketData.status = statusSelect.value;
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window.ticketData.priority = parseInt(prioritySelect.value);
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// Update main page elements if they exist
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const statusDisplay = document.getElementById('statusDisplay');
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if (statusDisplay) {
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statusDisplay.className = `status-${statusSelect.value}`;
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statusDisplay.textContent = statusSelect.value;
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}
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console.log('Ticket updated successfully');
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// Close hamburger menu after successful save
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const hamburgerContent = document.querySelector('.hamburger-content');
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if (hamburgerContent) {
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hamburgerContent.classList.remove('open');
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document.body.classList.remove('menu-open');
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}
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} else {
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console.error('Error updating ticket:', result.error || 'Unknown error');
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alert('Error updating ticket: ' + (result.error || 'Unknown error'));
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}
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})
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.catch(error => {
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console.error('Error updating ticket:', error);
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alert('Error updating ticket: ' + error.message);
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});
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}
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function createHamburgerMenu() {
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console.log('createHamburgerMenu called');
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// Remove any existing hamburger menu first
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const existingMenu = document.querySelector('.hamburger-menu');
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if (existingMenu) {
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console.log('Removing existing menu');
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existingMenu.remove();
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}
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const hamburgerMenu = document.createElement('div');
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hamburgerMenu.className = 'hamburger-menu';
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// Better detection for ticket pages
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const isTicketPage = window.location.pathname.includes('/ticket/') ||
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window.location.href.includes('ticket.php') ||
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document.querySelector('.ticket-details') !== null;
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console.log('Is ticket page:', isTicketPage);
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console.log('Has ticketData:', !!window.ticketData);
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console.log('TicketData contents:', window.ticketData);
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if (isTicketPage) {
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// Wait for ticketData if it's not loaded yet
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if (!window.ticketData) {
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console.log('Waiting for ticket data...');
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setTimeout(() => {
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if (window.ticketData) {
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console.log('Ticket data now available, recreating menu');
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createHamburgerMenu();
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}
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}, 100);
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return;
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}
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console.log('Creating ticket hamburger menu with data:', window.ticketData);
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// Ticket page hamburger menu with inline editing
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hamburgerMenu.innerHTML = `
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<div class="hamburger-icon">☰</div>
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<div class="hamburger-content">
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<div class="close-hamburger">☰</div>
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<h3>Ticket Actions</h3>
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<div class="ticket-info-editable">
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<div class="editable-field" data-field="status">
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<label><strong>Status:</strong></label>
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<span class="editable-value" data-current="${window.ticketData.status}">${window.ticketData.status}</span>
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<div class="edit-dropdown" style="display: none;">
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<select class="field-select">
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<option value="Open" ${window.ticketData.status === 'Open' ? 'selected' : ''}>Open</option>
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<option value="In Progress" ${window.ticketData.status === 'In Progress' ? 'selected' : ''}>In Progress</option>
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<option value="Closed" ${window.ticketData.status === 'Closed' ? 'selected' : ''}>Closed</option>
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</select>
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<div class="edit-actions">
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<button class="save-btn">✓</button>
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<button class="cancel-btn">✗</button>
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</div>
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</div>
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</div>
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<div class="editable-field" data-field="priority">
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<label><strong>Priority:</strong></label>
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<span class="editable-value" data-current="${window.ticketData.priority}">P${window.ticketData.priority}</span>
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<div class="edit-dropdown" style="display: none;">
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<select class="field-select">
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<option value="1" ${String(window.ticketData.priority) === '1' ? 'selected' : ''}>P1 - Critical</option>
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<option value="2" ${String(window.ticketData.priority) === '2' ? 'selected' : ''}>P2 - High</option>
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<option value="3" ${String(window.ticketData.priority) === '3' ? 'selected' : ''}>P3 - Medium</option>
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<option value="4" ${String(window.ticketData.priority) === '4' ? 'selected' : ''}>P4 - Low</option>
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<option value="5" ${String(window.ticketData.priority) === '5' ? 'selected' : ''}>P5 - Lowest</option>
|
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</select>
|
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<div class="edit-actions">
|
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<button class="save-btn">✓</button>
|
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<button class="cancel-btn">✗</button>
|
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</div>
|
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</div>
|
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</div>
|
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|
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<div class="editable-field" data-field="category">
|
||
<label><strong>Category:</strong></label>
|
||
<span class="editable-value" data-current="${window.ticketData.category}">${window.ticketData.category}</span>
|
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<div class="edit-dropdown" style="display: none;">
|
||
<select class="field-select">
|
||
<option value="Hardware" ${window.ticketData.category === 'Hardware' ? 'selected' : ''}>Hardware</option>
|
||
<option value="Software" ${window.ticketData.category === 'Software' ? 'selected' : ''}>Software</option>
|
||
</select>
|
||
<div class="edit-actions">
|
||
<button class="save-btn">✓</button>
|
||
<button class="cancel-btn">✗</button>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
<div class="editable-field" data-field="type">
|
||
<label><strong>Type:</strong></label>
|
||
<span class="editable-value" data-current="${window.ticketData.type}">${window.ticketData.type}</span>
|
||
<div class="edit-dropdown" style="display: none;">
|
||
<select class="field-select">
|
||
<option value="Install" ${window.ticketData.type === 'Install' ? 'selected' : ''}>Install</option>
|
||
<option value="Maintenance" ${window.ticketData.type === 'Maintenance' ? 'selected' : ''}>Maintenance</option>
|
||
<option value="Problem" ${window.ticketData.type === 'Problem' ? 'selected' : ''}>Problem</option>
|
||
<option value="Request" ${window.ticketData.type === 'Request' ? 'selected' : ''}>Request</option>
|
||
<option value="Task" ${window.ticketData.type === 'Task' ? 'selected' : ''}>Task</option>
|
||
<option value="Upgrade" ${window.ticketData.type === 'Upgrade' ? 'selected' : ''}>Upgrade</option>
|
||
</select>
|
||
<div class="edit-actions">
|
||
<button class="save-btn">✓</button>
|
||
<button class="cancel-btn">✗</button>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
`;
|
||
|
||
console.log('Ticket hamburger menu HTML created');
|
||
|
||
// Add inline editing functionality
|
||
setupInlineEditing(hamburgerMenu);
|
||
} else {
|
||
console.log('Creating dashboard hamburger menu');
|
||
|
||
// Dashboard hamburger menu (your existing code)
|
||
hamburgerMenu.innerHTML = `
|
||
<div class="hamburger-icon">☰</div>
|
||
<div class="hamburger-content">
|
||
<div class="close-hamburger">☰</div>
|
||
<h3>Filters</h3>
|
||
<div class="filter-section">
|
||
<h4>Categories</h4>
|
||
<div id="category-filters"></div>
|
||
</div>
|
||
<div class="filter-section">
|
||
<h4>Types</h4>
|
||
<div id="type-filters"></div>
|
||
</div>
|
||
<div class="filter-actions">
|
||
<button id="apply-filters">Apply Filters</button>
|
||
<button id="clear-filters">Clear Filters</button>
|
||
</div>
|
||
</div>
|
||
`;
|
||
|
||
// Get current URL parameters
|
||
const urlParams = new URLSearchParams(window.location.search);
|
||
const currentCategories = urlParams.get('category') ? urlParams.get('category').split(',') : [];
|
||
const currentTypes = urlParams.get('type') ? urlParams.get('type').split(',') : [];
|
||
|
||
// Get containers
|
||
const categoriesContainer = hamburgerMenu.querySelector('#category-filters');
|
||
const typesContainer = hamburgerMenu.querySelector('#type-filters');
|
||
|
||
// Get data from body attributes
|
||
const categories = JSON.parse(document.body.dataset.categories || '[]');
|
||
const types = JSON.parse(document.body.dataset.types || '[]');
|
||
|
||
// Create checkboxes for categories
|
||
categories.forEach(category => {
|
||
const label = document.createElement('label');
|
||
label.style.display = 'block';
|
||
label.style.marginBottom = '5px';
|
||
|
||
const checkbox = document.createElement('input');
|
||
checkbox.type = 'checkbox';
|
||
checkbox.value = category;
|
||
checkbox.name = 'category';
|
||
|
||
const isChecked = currentCategories.includes(category);
|
||
|
||
label.appendChild(checkbox);
|
||
label.appendChild(document.createTextNode(' ' + category));
|
||
categoriesContainer.appendChild(label);
|
||
|
||
checkbox.checked = isChecked;
|
||
});
|
||
|
||
// Create checkboxes for types
|
||
types.forEach(type => {
|
||
const label = document.createElement('label');
|
||
label.style.display = 'block';
|
||
label.style.marginBottom = '5px';
|
||
|
||
const checkbox = document.createElement('input');
|
||
checkbox.type = 'checkbox';
|
||
checkbox.value = type;
|
||
checkbox.name = 'type';
|
||
|
||
const isChecked = currentTypes.includes(type);
|
||
|
||
label.appendChild(checkbox);
|
||
label.appendChild(document.createTextNode(' ' + type));
|
||
typesContainer.appendChild(label);
|
||
|
||
checkbox.checked = isChecked;
|
||
});
|
||
|
||
// Apply filters event
|
||
const applyFiltersBtn = hamburgerMenu.querySelector('#apply-filters');
|
||
applyFiltersBtn.addEventListener('click', () => {
|
||
const selectedCategories = Array.from(
|
||
categoriesContainer.querySelectorAll('input:checked')
|
||
).map(cb => cb.value);
|
||
|
||
const selectedTypes = Array.from(
|
||
typesContainer.querySelectorAll('input:checked')
|
||
).map(cb => cb.value);
|
||
|
||
const params = new URLSearchParams(window.location.search);
|
||
|
||
if (selectedCategories.length > 0) {
|
||
params.set('category', selectedCategories.join(','));
|
||
} else {
|
||
params.delete('category');
|
||
}
|
||
|
||
if (selectedTypes.length > 0) {
|
||
params.set('type', selectedTypes.join(','));
|
||
} else {
|
||
params.delete('type');
|
||
}
|
||
|
||
params.set('page', '1');
|
||
window.location.search = params.toString();
|
||
});
|
||
|
||
// Clear filters event
|
||
const clearFiltersBtn = hamburgerMenu.querySelector('#clear-filters');
|
||
clearFiltersBtn.addEventListener('click', () => {
|
||
const params = new URLSearchParams(window.location.search);
|
||
params.delete('category');
|
||
params.delete('type');
|
||
params.set('page', '1');
|
||
window.location.search = params.toString();
|
||
});
|
||
}
|
||
|
||
console.log('Adding hamburger menu to body');
|
||
|
||
// Add to body
|
||
document.body.appendChild(hamburgerMenu);
|
||
|
||
console.log('Hamburger menu added, setting up event listeners');
|
||
|
||
// Toggle hamburger menu
|
||
const hamburgerIcon = hamburgerMenu.querySelector('.hamburger-icon');
|
||
const hamburgerContent = hamburgerMenu.querySelector('.hamburger-content');
|
||
|
||
if (hamburgerIcon && hamburgerContent) {
|
||
hamburgerIcon.addEventListener('click', () => {
|
||
console.log('Hamburger icon clicked');
|
||
hamburgerContent.classList.toggle('open');
|
||
document.body.classList.toggle('menu-open');
|
||
});
|
||
|
||
// Close hamburger menu
|
||
const closeButton = hamburgerMenu.querySelector('.close-hamburger');
|
||
if (closeButton) {
|
||
closeButton.addEventListener('click', () => {
|
||
console.log('Close button clicked');
|
||
hamburgerContent.classList.remove('open');
|
||
document.body.classList.remove('menu-open');
|
||
});
|
||
}
|
||
|
||
console.log('Hamburger menu created successfully');
|
||
} else {
|
||
console.error('Failed to find hamburger icon or content');
|
||
}
|
||
}
|
||
|
||
function setupInlineEditing(hamburgerMenu) {
|
||
const editableFields = hamburgerMenu.querySelectorAll('.editable-field');
|
||
|
||
editableFields.forEach(field => {
|
||
const valueSpan = field.querySelector('.editable-value');
|
||
const dropdown = field.querySelector('.edit-dropdown');
|
||
const select = field.querySelector('.field-select');
|
||
const saveBtn = field.querySelector('.save-btn');
|
||
const cancelBtn = field.querySelector('.cancel-btn');
|
||
const fieldName = field.dataset.field;
|
||
|
||
// Make value span clickable
|
||
valueSpan.style.cursor = 'pointer';
|
||
valueSpan.style.padding = '4px 8px';
|
||
valueSpan.style.borderRadius = '4px';
|
||
valueSpan.style.transition = 'background-color 0.2s';
|
||
|
||
// Hover effect
|
||
valueSpan.addEventListener('mouseenter', () => {
|
||
valueSpan.style.backgroundColor = 'var(--hover-bg, #f0f0f0)';
|
||
});
|
||
|
||
valueSpan.addEventListener('mouseleave', () => {
|
||
if (dropdown.style.display === 'none') {
|
||
valueSpan.style.backgroundColor = 'transparent';
|
||
}
|
||
});
|
||
|
||
// Click to edit
|
||
valueSpan.addEventListener('click', () => {
|
||
dropdown.style.display = 'block';
|
||
valueSpan.style.backgroundColor = 'var(--hover-bg, #f0f0f0)';
|
||
select.focus();
|
||
});
|
||
|
||
// Save changes
|
||
saveBtn.addEventListener('click', () => {
|
||
const newValue = select.value;
|
||
const oldValue = valueSpan.dataset.current;
|
||
|
||
if (newValue !== oldValue) {
|
||
saveFieldChange(fieldName, newValue, valueSpan, dropdown);
|
||
} else {
|
||
cancelEdit(valueSpan, dropdown);
|
||
}
|
||
});
|
||
|
||
// Cancel changes
|
||
cancelBtn.addEventListener('click', () => {
|
||
select.value = valueSpan.dataset.current;
|
||
cancelEdit(valueSpan, dropdown);
|
||
});
|
||
|
||
// Cancel on escape key
|
||
select.addEventListener('keydown', (e) => {
|
||
if (e.key === 'Escape') {
|
||
select.value = valueSpan.dataset.current;
|
||
cancelEdit(valueSpan, dropdown);
|
||
} else if (e.key === 'Enter') {
|
||
saveBtn.click();
|
||
}
|
||
});
|
||
|
||
// Cancel when clicking outside
|
||
document.addEventListener('click', (e) => {
|
||
if (!field.contains(e.target) && dropdown.style.display === 'block') {
|
||
select.value = valueSpan.dataset.current;
|
||
cancelEdit(valueSpan, dropdown);
|
||
}
|
||
});
|
||
});
|
||
}
|
||
|
||
function saveFieldChange(fieldName, newValue, valueSpan, dropdown) {
|
||
if (!window.ticketData) {
|
||
console.error('No ticket data available');
|
||
return;
|
||
}
|
||
|
||
const data = {
|
||
ticket_id: parseInt(window.ticketData.id),
|
||
[fieldName]: fieldName === 'priority' ? parseInt(newValue) : newValue
|
||
};
|
||
|
||
console.log('Saving field change:', data);
|
||
|
||
// Show loading state
|
||
valueSpan.style.opacity = '0.6';
|
||
|
||
fetch('/api/update_ticket.php', {
|
||
method: 'POST',
|
||
headers: {
|
||
'Content-Type': 'application/json'
|
||
},
|
||
body: JSON.stringify(data)
|
||
})
|
||
.then(response => {
|
||
return response.text().then(text => {
|
||
try {
|
||
return JSON.parse(text);
|
||
} catch (e) {
|
||
throw new Error('Invalid JSON response: ' + text);
|
||
}
|
||
});
|
||
})
|
||
.then(result => {
|
||
console.log('Update result:', result);
|
||
if (result.success) {
|
||
// Update the hamburger menu display
|
||
if (fieldName === 'priority') {
|
||
valueSpan.textContent = 'P' + newValue;
|
||
} else {
|
||
valueSpan.textContent = newValue;
|
||
}
|
||
|
||
valueSpan.dataset.current = newValue;
|
||
|
||
// Update window.ticketData
|
||
window.ticketData[fieldName] = fieldName === 'priority' ? parseInt(newValue) : newValue;
|
||
|
||
// Update main page elements
|
||
if (fieldName === 'status') {
|
||
const statusDisplay = document.getElementById('statusDisplay');
|
||
if (statusDisplay) {
|
||
// Remove all existing status classes
|
||
statusDisplay.className = statusDisplay.className.replace(/status-\S+/g, '').trim();
|
||
|
||
// Create the correct CSS class name to match your CSS
|
||
// "Open" -> "status-Open"
|
||
// "In Progress" -> "status-In-Progress"
|
||
// "Closed" -> "status-Closed"
|
||
const cssClass = newValue.replace(/\s+/g, '-'); // "In Progress" -> "In-Progress"
|
||
const fullClassName = `status-${cssClass}`;
|
||
|
||
statusDisplay.className = fullClassName;
|
||
statusDisplay.textContent = newValue;
|
||
|
||
console.log('Updated status display class to:', fullClassName);
|
||
console.log('Status display element:', statusDisplay);
|
||
}
|
||
}
|
||
|
||
if (fieldName === 'priority') {
|
||
const priorityDisplay = document.querySelector('.priority-indicator');
|
||
if (priorityDisplay) {
|
||
// Remove all priority classes first
|
||
priorityDisplay.className = priorityDisplay.className.replace(/priority-\d+/g, '');
|
||
priorityDisplay.className = `priority-indicator priority-${newValue}`;
|
||
priorityDisplay.textContent = 'P' + newValue;
|
||
}
|
||
|
||
// Update the ticket container's data-priority attribute for styling
|
||
const ticketContainer = document.querySelector('.ticket-container');
|
||
if (ticketContainer) {
|
||
ticketContainer.setAttribute('data-priority', newValue);
|
||
}
|
||
}
|
||
|
||
console.log('Field updated successfully');
|
||
cancelEdit(valueSpan, dropdown);
|
||
|
||
} else {
|
||
console.error('Error updating field:', result.error || 'Unknown error');
|
||
alert('Error updating ' + fieldName + ': ' + (result.error || 'Unknown error'));
|
||
cancelEdit(valueSpan, dropdown);
|
||
}
|
||
})
|
||
.catch(error => {
|
||
console.error('Error updating field:', error);
|
||
alert('Error updating ' + fieldName + ': ' + error.message);
|
||
cancelEdit(valueSpan, dropdown);
|
||
})
|
||
.finally(() => {
|
||
valueSpan.style.opacity = '1';
|
||
});
|
||
}
|
||
|
||
function cancelEdit(valueSpan, dropdown) {
|
||
dropdown.style.display = 'none';
|
||
valueSpan.style.backgroundColor = 'transparent';
|
||
}
|
||
|
||
|
||
// Ticket page functions (if needed)
|
||
function saveTicket() {
|
||
const editables = document.querySelectorAll('.editable');
|
||
const data = {};
|
||
|
||
let ticketId;
|
||
if (window.location.href.includes('?id=')) {
|
||
ticketId = window.location.href.split('id=')[1];
|
||
} else {
|
||
const matches = window.location.pathname.match(/\/ticket\/(\d+)/);
|
||
ticketId = matches ? matches[1] : null;
|
||
}
|
||
|
||
editables.forEach(field => {
|
||
if (field.dataset.field) {
|
||
data[field.dataset.field] = field.value;
|
||
}
|
||
});
|
||
|
||
fetch('/api/update_ticket.php', {
|
||
method: 'POST',
|
||
headers: {
|
||
'Content-Type': 'application/json'
|
||
},
|
||
body: JSON.stringify({
|
||
ticket_id: ticketId,
|
||
...data
|
||
})
|
||
})
|
||
.then(response => response.json())
|
||
.then(data => {
|
||
if(data.success) {
|
||
const statusDisplay = document.getElementById('statusDisplay');
|
||
if (statusDisplay) {
|
||
statusDisplay.className = `status-${data.status}`;
|
||
statusDisplay.textContent = data.status;
|
||
}
|
||
}
|
||
});
|
||
}
|
||
/**
|
||
* Load template data into the create ticket form
|
||
*/
|
||
function loadTemplate() {
|
||
const templateSelect = document.getElementById('templateSelect');
|
||
const templateId = templateSelect.value;
|
||
|
||
if (!templateId) {
|
||
// Clear form when "No Template" is selected
|
||
document.getElementById('title').value = '';
|
||
document.getElementById('description').value = '';
|
||
document.getElementById('priority').value = '4';
|
||
document.getElementById('category').value = 'General';
|
||
document.getElementById('type').value = 'Issue';
|
||
return;
|
||
}
|
||
|
||
// Fetch template data
|
||
fetch(`/api/get_template.php?template_id=${templateId}`)
|
||
.then(response => {
|
||
if (!response.ok) {
|
||
throw new Error('Failed to fetch template');
|
||
}
|
||
return response.json();
|
||
})
|
||
.then(data => {
|
||
if (data.success && data.template) {
|
||
const template = data.template;
|
||
|
||
// Populate form fields with template data
|
||
if (template.title_template) {
|
||
document.getElementById('title').value = template.title_template;
|
||
}
|
||
|
||
if (template.description_template) {
|
||
document.getElementById('description').value = template.description_template;
|
||
}
|
||
|
||
if (template.category) {
|
||
document.getElementById('category').value = template.category;
|
||
}
|
||
|
||
if (template.type) {
|
||
document.getElementById('type').value = template.type;
|
||
}
|
||
|
||
if (template.default_priority) {
|
||
document.getElementById('priority').value = template.default_priority;
|
||
}
|
||
|
||
console.log('Template loaded:', template.template_name);
|
||
} else {
|
||
console.error('Failed to load template:', data.error);
|
||
alert('Failed to load template: ' + (data.error || 'Unknown error'));
|
||
}
|
||
})
|
||
.catch(error => {
|
||
console.error('Error loading template:', error);
|
||
alert('Error loading template: ' + error.message);
|
||
});
|
||
}
|
||
|
||
/**
|
||
* Bulk Actions Functions (Admin only)
|
||
*/
|
||
|
||
function toggleSelectAll() {
|
||
const selectAll = document.getElementById('selectAllCheckbox');
|
||
const checkboxes = document.querySelectorAll('.ticket-checkbox');
|
||
|
||
checkboxes.forEach(checkbox => {
|
||
checkbox.checked = selectAll.checked;
|
||
});
|
||
|
||
updateSelectionCount();
|
||
}
|
||
|
||
function updateSelectionCount() {
|
||
const checkboxes = document.querySelectorAll('.ticket-checkbox:checked');
|
||
const count = checkboxes.length;
|
||
const toolbar = document.querySelector('.bulk-actions-toolbar');
|
||
const countDisplay = document.getElementById('selected-count');
|
||
|
||
if (count > 0) {
|
||
toolbar.style.display = 'flex';
|
||
countDisplay.textContent = count;
|
||
} else {
|
||
toolbar.style.display = 'none';
|
||
}
|
||
}
|
||
|
||
function getSelectedTicketIds() {
|
||
const checkboxes = document.querySelectorAll('.ticket-checkbox:checked');
|
||
return Array.from(checkboxes).map(cb => parseInt(cb.value));
|
||
}
|
||
|
||
function clearSelection() {
|
||
document.querySelectorAll('.ticket-checkbox').forEach(cb => cb.checked = false);
|
||
const selectAll = document.getElementById('selectAllCheckbox');
|
||
if (selectAll) selectAll.checked = false;
|
||
updateSelectionCount();
|
||
}
|
||
|
||
function bulkClose() {
|
||
const ticketIds = getSelectedTicketIds();
|
||
|
||
if (ticketIds.length === 0) {
|
||
alert('No tickets selected');
|
||
return;
|
||
}
|
||
|
||
if (!confirm(`Close ${ticketIds.length} ticket(s)?`)) {
|
||
return;
|
||
}
|
||
|
||
fetch('/api/bulk_operation.php', {
|
||
method: 'POST',
|
||
headers: { 'Content-Type': 'application/json' },
|
||
body: JSON.stringify({
|
||
operation_type: 'bulk_close',
|
||
ticket_ids: ticketIds
|
||
})
|
||
})
|
||
.then(response => response.json())
|
||
.then(data => {
|
||
if (data.success) {
|
||
alert(`Bulk Close Complete:\n${data.processed} succeeded\n${data.failed} failed`);
|
||
window.location.reload();
|
||
} else {
|
||
alert('Error: ' + (data.error || 'Unknown error'));
|
||
}
|
||
})
|
||
.catch(error => {
|
||
console.error('Error performing bulk close:', error);
|
||
alert('Error performing bulk close: ' + error.message);
|
||
});
|
||
}
|
||
|
||
function showBulkAssignModal() {
|
||
const ticketIds = getSelectedTicketIds();
|
||
|
||
if (ticketIds.length === 0) {
|
||
alert('No tickets selected');
|
||
return;
|
||
}
|
||
|
||
// Create modal HTML
|
||
const modalHtml = `
|
||
<div class="modal-overlay" id="bulkAssignModal">
|
||
<div class="modal-content">
|
||
<h3>Assign ${ticketIds.length} Ticket(s)</h3>
|
||
<div class="modal-body">
|
||
<label for="bulkAssignUser">Assign to:</label>
|
||
<select id="bulkAssignUser" class="editable">
|
||
<option value="">Select User...</option>
|
||
<!-- Users will be loaded dynamically -->
|
||
</select>
|
||
</div>
|
||
<div class="modal-footer">
|
||
<button onclick="performBulkAssign()" class="btn btn-bulk">Assign</button>
|
||
<button onclick="closeBulkAssignModal()" class="btn btn-secondary">Cancel</button>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
`;
|
||
|
||
document.body.insertAdjacentHTML('beforeend', modalHtml);
|
||
|
||
// Fetch users for the dropdown
|
||
fetch('/api/get_users.php')
|
||
.then(response => response.json())
|
||
.then(data => {
|
||
if (data.success && data.users) {
|
||
const select = document.getElementById('bulkAssignUser');
|
||
data.users.forEach(user => {
|
||
const option = document.createElement('option');
|
||
option.value = user.user_id;
|
||
option.textContent = user.display_name || user.username;
|
||
select.appendChild(option);
|
||
});
|
||
}
|
||
})
|
||
.catch(error => {
|
||
console.error('Error loading users:', error);
|
||
});
|
||
}
|
||
|
||
function closeBulkAssignModal() {
|
||
const modal = document.getElementById('bulkAssignModal');
|
||
if (modal) {
|
||
modal.remove();
|
||
}
|
||
}
|
||
|
||
function performBulkAssign() {
|
||
const userId = document.getElementById('bulkAssignUser').value;
|
||
const ticketIds = getSelectedTicketIds();
|
||
|
||
if (!userId) {
|
||
alert('Please select a user');
|
||
return;
|
||
}
|
||
|
||
fetch('/api/bulk_operation.php', {
|
||
method: 'POST',
|
||
headers: { 'Content-Type': 'application/json' },
|
||
body: JSON.stringify({
|
||
operation_type: 'bulk_assign',
|
||
ticket_ids: ticketIds,
|
||
parameters: { assigned_to: parseInt(userId) }
|
||
})
|
||
})
|
||
.then(response => response.json())
|
||
.then(data => {
|
||
if (data.success) {
|
||
alert(`Bulk Assign Complete:\n${data.processed} succeeded\n${data.failed} failed`);
|
||
closeBulkAssignModal();
|
||
window.location.reload();
|
||
} else {
|
||
alert('Error: ' + (data.error || 'Unknown error'));
|
||
}
|
||
})
|
||
.catch(error => {
|
||
console.error('Error performing bulk assign:', error);
|
||
alert('Error performing bulk assign: ' + error.message);
|
||
});
|
||
}
|
||
|
||
function showBulkPriorityModal() {
|
||
const ticketIds = getSelectedTicketIds();
|
||
|
||
if (ticketIds.length === 0) {
|
||
alert('No tickets selected');
|
||
return;
|
||
}
|
||
|
||
const modalHtml = `
|
||
<div class="modal-overlay" id="bulkPriorityModal">
|
||
<div class="modal-content">
|
||
<h3>Change Priority for ${ticketIds.length} Ticket(s)</h3>
|
||
<div class="modal-body">
|
||
<label for="bulkPriority">Priority:</label>
|
||
<select id="bulkPriority" class="editable">
|
||
<option value="">Select Priority...</option>
|
||
<option value="1">P1 - Critical Impact</option>
|
||
<option value="2">P2 - High Impact</option>
|
||
<option value="3">P3 - Medium Impact</option>
|
||
<option value="4">P4 - Low Impact</option>
|
||
<option value="5">P5 - Minimal Impact</option>
|
||
</select>
|
||
</div>
|
||
<div class="modal-footer">
|
||
<button onclick="performBulkPriority()" class="btn btn-bulk">Update</button>
|
||
<button onclick="closeBulkPriorityModal()" class="btn btn-secondary">Cancel</button>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
`;
|
||
|
||
document.body.insertAdjacentHTML('beforeend', modalHtml);
|
||
}
|
||
|
||
function closeBulkPriorityModal() {
|
||
const modal = document.getElementById('bulkPriorityModal');
|
||
if (modal) {
|
||
modal.remove();
|
||
}
|
||
}
|
||
|
||
function performBulkPriority() {
|
||
const priority = document.getElementById('bulkPriority').value;
|
||
const ticketIds = getSelectedTicketIds();
|
||
|
||
if (!priority) {
|
||
alert('Please select a priority');
|
||
return;
|
||
}
|
||
|
||
fetch('/api/bulk_operation.php', {
|
||
method: 'POST',
|
||
headers: { 'Content-Type': 'application/json' },
|
||
body: JSON.stringify({
|
||
operation_type: 'bulk_priority',
|
||
ticket_ids: ticketIds,
|
||
parameters: { priority: parseInt(priority) }
|
||
})
|
||
})
|
||
.then(response => response.json())
|
||
.then(data => {
|
||
if (data.success) {
|
||
alert(`Bulk Priority Update Complete:\n${data.processed} succeeded\n${data.failed} failed`);
|
||
closeBulkPriorityModal();
|
||
window.location.reload();
|
||
} else {
|
||
alert('Error: ' + (data.error || 'Unknown error'));
|
||
}
|
||
})
|
||
.catch(error => {
|
||
console.error('Error performing bulk priority update:', error);
|
||
alert('Error performing bulk priority update: ' + error.message);
|
||
});
|
||
}
|