// Main initialization
document.addEventListener('DOMContentLoaded', function() {
    console.log('DOM loaded, initializing dashboard...');
    
    // Check if we're on the dashboard page
    const hasTable = document.querySelector('table');
    const isTicketPage = window.location.pathname.includes('/ticket/') || 
                         window.location.href.includes('ticket.php') ||
                         document.querySelector('.ticket-details') !== null;
    const isDashboard = hasTable && !isTicketPage;
    
    console.log('Has table:', hasTable);
    console.log('Is ticket page:', isTicketPage);
    console.log('Is dashboard:', isDashboard);
    
    if (isDashboard) {
        // Dashboard-specific initialization
        initStatusFilter();
        initTableSorting();
        initSidebarFilters();
    }
    
    // Initialize for all pages
    initSettingsModal();

    // Force dark mode only (terminal aesthetic - no theme switching)
    document.documentElement.setAttribute('data-theme', 'dark');
    document.body.classList.add('dark-mode');
});

function initTableSorting() {
    const tableHeaders = document.querySelectorAll('th');
    tableHeaders.forEach((header, index) => {
        header.style.cursor = 'pointer';
        header.addEventListener('click', () => {
            const table = header.closest('table');
            sortTable(table, index);
        });
    });
}

function initSidebarFilters() {
    const applyFiltersBtn = document.getElementById('apply-filters-btn');
    const clearFiltersBtn = document.getElementById('clear-filters-btn');

    if (applyFiltersBtn) {
        applyFiltersBtn.addEventListener('click', () => {
            const params = new URLSearchParams(window.location.search);

            // Collect selected statuses
            const selectedStatuses = Array.from(
                document.querySelectorAll('.filter-group input[name="status"]:checked')
            ).map(cb => cb.value);

            // Collect selected categories
            const selectedCategories = Array.from(
                document.querySelectorAll('.filter-group input[name="category"]:checked')
            ).map(cb => cb.value);

            // Collect selected types
            const selectedTypes = Array.from(
                document.querySelectorAll('.filter-group input[name="type"]:checked')
            ).map(cb => cb.value);

            // Update URL parameters
            if (selectedStatuses.length > 0) {
                params.set('status', selectedStatuses.join(','));
            } else {
                params.delete('status');
            }

            if (selectedCategories.length > 0) {
                params.set('category', selectedCategories.join(','));
            } else {
                params.delete('category');
            }

            if (selectedTypes.length > 0) {
                params.set('type', selectedTypes.join(','));
            } else {
                params.delete('type');
            }

            // Reset to page 1 when filters change
            params.set('page', '1');

            // Reload with new parameters
            window.location.search = params.toString();
        });
    }

    if (clearFiltersBtn) {
        clearFiltersBtn.addEventListener('click', () => {
            const params = new URLSearchParams(window.location.search);

            // Remove filter parameters
            params.delete('status');
            params.delete('category');
            params.delete('type');
            params.set('page', '1');

            // Reload with cleared filters
            window.location.search = params.toString();
        });
    }
}

function initSettingsModal() {
    const settingsIcon = document.querySelector('.settings-icon');
    if (settingsIcon) {
        settingsIcon.addEventListener('click', function(e) {
            e.preventDefault();
            createSettingsModal();
        });
    }
}

function sortTable(table, column) {
    const headers = table.querySelectorAll('th');
    headers.forEach(header => {
        header.classList.remove('sort-asc', 'sort-desc');
    });

    const rows = Array.from(table.querySelectorAll('tbody tr'));
    const currentDirection = table.dataset.sortColumn == column 
        ? (table.dataset.sortDirection === 'asc' ? 'desc' : 'asc')
        : 'asc';
    
    table.dataset.sortColumn = column;
    table.dataset.sortDirection = currentDirection;
    
    rows.sort((a, b) => {
        const aValue = a.children[column].textContent.trim();
        const bValue = b.children[column].textContent.trim();
        
        // Check if this is a date column
        const headerText = headers[column].textContent.toLowerCase();
        if (headerText === 'created' || headerText === 'updated') {
            const dateA = new Date(aValue);
            const dateB = new Date(bValue);
            return currentDirection === 'asc' ? dateA - dateB : dateB - dateA;
        }
        
        // Numeric comparison
        const numA = parseFloat(aValue);
        const numB = parseFloat(bValue);
        
        if (!isNaN(numA) && !isNaN(numB)) {
            return currentDirection === 'asc' ? numA - numB : numB - numA;
        }
        
        // String comparison
        return currentDirection === 'asc' 
            ? aValue.localeCompare(bValue) 
            : bValue.localeCompare(aValue);
    });
    
    const currentHeader = headers[column];
    currentHeader.classList.add(currentDirection === 'asc' ? 'sort-asc' : 'sort-desc');
    
    const tbody = table.querySelector('tbody');
    rows.forEach(row => tbody.appendChild(row));
}

// Old settings modal functions removed - now using settings.js with new settings modal

function initStatusFilter() {
    const filterContainer = document.createElement('div');
    filterContainer.className = 'status-filter-container';
    
    const dropdown = document.createElement('div');
    dropdown.className = 'status-dropdown';
    
    const dropdownHeader = document.createElement('div');
    dropdownHeader.className = 'dropdown-header';
    dropdownHeader.textContent = 'Status Filter';
    
    const dropdownContent = document.createElement('div');
    dropdownContent.className = 'dropdown-content';
    
    const statuses = ['Open', 'In Progress', 'Closed'];
    statuses.forEach(status => {
        const label = document.createElement('label');
        const checkbox = document.createElement('input');
        checkbox.type = 'checkbox';
        checkbox.value = status;
        checkbox.id = `status-${status.toLowerCase().replace(/\s+/g, '-')}`;
        
        const urlParams = new URLSearchParams(window.location.search);
        const currentStatuses = urlParams.get('status') ? urlParams.get('status').split(',') : [];
        const showAll = urlParams.get('show_all');
        
        // FIXED LOGIC: Determine checkbox state
        if (showAll === '1') {
            // If show_all=1 parameter exists, all should be checked
            checkbox.checked = true;
        } else if (currentStatuses.length === 0) {
            // No status parameter - default: Open and In Progress checked, Closed unchecked
            checkbox.checked = status !== 'Closed';
        } else {
            // Status parameter exists - check if this status is in the list
            checkbox.checked = currentStatuses.includes(status);
        }
        
        label.appendChild(checkbox);
        label.appendChild(document.createTextNode(' ' + status));
        dropdownContent.appendChild(label);
    });
    
    const saveButton = document.createElement('button');
    saveButton.className = 'btn save-filter';
    saveButton.textContent = 'Apply Filter';
    
    saveButton.onclick = () => {
        const checkedBoxes = dropdownContent.querySelectorAll('input:checked');
        const selectedStatuses = Array.from(checkedBoxes).map(cb => cb.value);
        
        const params = new URLSearchParams(window.location.search);
        
        if (selectedStatuses.length === 0) {
            // No statuses selected - show default (Open + In Progress)
            params.delete('status');
            params.delete('show_all');
        } else if (selectedStatuses.length === 3) {
            // All statuses selected - show all tickets
            params.delete('status');
            params.set('show_all', '1');
        } else {
            // Some statuses selected - set the parameter
            params.set('status', selectedStatuses.join(','));
            params.delete('show_all');
        }
        
        params.set('page', '1');
        window.location.search = params.toString();
        dropdown.classList.remove('active');
    };
    
    dropdownHeader.onclick = () => {
        dropdown.classList.toggle('active');
    };
    
    dropdown.appendChild(dropdownHeader);
    dropdown.appendChild(dropdownContent);
    dropdownContent.appendChild(saveButton);
    filterContainer.appendChild(dropdown);
    
    const tableActions = document.querySelector('.table-controls .table-actions');
    if (tableActions) {
        tableActions.prepend(filterContainer);
    }
}

function quickSave() {
    if (!window.ticketData) {
        console.error('No ticket data available');
        return;
    }
    
    const statusSelect = document.getElementById('status-select');
    const prioritySelect = document.getElementById('priority-select');
    
    if (!statusSelect || !prioritySelect) {
        console.error('Status or priority select not found');
        return;
    }
    
    const data = {
        ticket_id: parseInt(window.ticketData.id),
        status: statusSelect.value,
        priority: parseInt(prioritySelect.value)
    };
    
    console.log('Saving ticket data:', data);
    
    fetch('/api/update_ticket.php', {
        method: 'POST',
        headers: {
            'Content-Type': 'application/json'
        },
        body: JSON.stringify(data)
    })
    .then(response => {
        console.log('Response status:', response.status);
        return response.text().then(text => {
            console.log('Raw response:', text);
            try {
                return JSON.parse(text);
            } catch (e) {
                throw new Error('Invalid JSON response: ' + text);
            }
        });
    })
    .then(result => {
        console.log('Update result:', result);
        if (result.success) {
            // Update the hamburger menu display
            const hamburgerStatus = document.getElementById('hamburger-status');
            const hamburgerPriority = document.getElementById('hamburger-priority');
            
            if (hamburgerStatus) hamburgerStatus.textContent = statusSelect.value;
            if (hamburgerPriority) hamburgerPriority.textContent = 'P' + prioritySelect.value;
            
            // Update window.ticketData
            window.ticketData.status = statusSelect.value;
            window.ticketData.priority = parseInt(prioritySelect.value);
            
            // Update main page elements if they exist
            const statusDisplay = document.getElementById('statusDisplay');
            if (statusDisplay) {
                statusDisplay.className = `status-${statusSelect.value}`;
                statusDisplay.textContent = statusSelect.value;
            }
            
            console.log('Ticket updated successfully');
            
            // Close hamburger menu after successful save
            const hamburgerContent = document.querySelector('.hamburger-content');
            if (hamburgerContent) {
                hamburgerContent.classList.remove('open');
                document.body.classList.remove('menu-open');
            }
            
        } else {
            console.error('Error updating ticket:', result.error || 'Unknown error');
            alert('Error updating ticket: ' + (result.error || 'Unknown error'));
        }
    })
    .catch(error => {
        console.error('Error updating ticket:', error);
        alert('Error updating ticket: ' + error.message);
    });
}


// Ticket page functions (if needed)
function saveTicket() {
    const editables = document.querySelectorAll('.editable');
    const data = {};
    
    let ticketId;
    if (window.location.href.includes('?id=')) {
        ticketId = window.location.href.split('id=')[1];
    } else {
        const matches = window.location.pathname.match(/\/ticket\/(\d+)/);
        ticketId = matches ? matches[1] : null;
    }
    
    editables.forEach(field => {
        if (field.dataset.field) {
            data[field.dataset.field] = field.value;
        }
    });

    fetch('/api/update_ticket.php', {
        method: 'POST',
        headers: {
            'Content-Type': 'application/json'
        },
        body: JSON.stringify({
            ticket_id: ticketId,
            ...data
        })
    })
    .then(response => response.json())
    .then(data => {
        if(data.success) {
            const statusDisplay = document.getElementById('statusDisplay');
            if (statusDisplay) {
                statusDisplay.className = `status-${data.status}`;
                statusDisplay.textContent = data.status;
            }
        }
    });
}
/**
 * Load template data into the create ticket form
 */
function loadTemplate() {
    const templateSelect = document.getElementById('templateSelect');
    const templateId = templateSelect.value;

    if (!templateId) {
        // Clear form when "No Template" is selected
        document.getElementById('title').value = '';
        document.getElementById('description').value = '';
        document.getElementById('priority').value = '4';
        document.getElementById('category').value = 'General';
        document.getElementById('type').value = 'Issue';
        return;
    }

    // Fetch template data
    fetch(`/api/get_template.php?template_id=${templateId}`)
        .then(response => {
            if (!response.ok) {
                throw new Error('Failed to fetch template');
            }
            return response.json();
        })
        .then(data => {
            if (data.success && data.template) {
                const template = data.template;

                // Populate form fields with template data
                if (template.title_template) {
                    document.getElementById('title').value = template.title_template;
                }

                if (template.description_template) {
                    document.getElementById('description').value = template.description_template;
                }

                if (template.category) {
                    document.getElementById('category').value = template.category;
                }

                if (template.type) {
                    document.getElementById('type').value = template.type;
                }

                if (template.default_priority) {
                    document.getElementById('priority').value = template.default_priority;
                }

                console.log('Template loaded:', template.template_name);
            } else {
                console.error('Failed to load template:', data.error);
                alert('Failed to load template: ' + (data.error || 'Unknown error'));
            }
        })
        .catch(error => {
            console.error('Error loading template:', error);
            alert('Error loading template: ' + error.message);
        });
}

/**
 * Bulk Actions Functions (Admin only)
 */

function toggleSelectAll() {
    const selectAll = document.getElementById('selectAllCheckbox');
    const checkboxes = document.querySelectorAll('.ticket-checkbox');

    checkboxes.forEach(checkbox => {
        checkbox.checked = selectAll.checked;
    });

    updateSelectionCount();
}

function updateSelectionCount() {
    const checkboxes = document.querySelectorAll('.ticket-checkbox:checked');
    const count = checkboxes.length;
    const toolbar = document.querySelector('.bulk-actions-inline');
    const countDisplay = document.getElementById('selected-count');

    if (toolbar && countDisplay) {
        if (count > 0) {
            toolbar.style.display = 'flex';
            countDisplay.textContent = count;
        } else {
            toolbar.style.display = 'none';
        }
    }
}

function getSelectedTicketIds() {
    const checkboxes = document.querySelectorAll('.ticket-checkbox:checked');
    return Array.from(checkboxes).map(cb => parseInt(cb.value));
}

function clearSelection() {
    document.querySelectorAll('.ticket-checkbox').forEach(cb => cb.checked = false);
    const selectAll = document.getElementById('selectAllCheckbox');
    if (selectAll) selectAll.checked = false;
    updateSelectionCount();
}

function bulkClose() {
    const ticketIds = getSelectedTicketIds();

    if (ticketIds.length === 0) {
        alert('No tickets selected');
        return;
    }

    if (!confirm(`Close ${ticketIds.length} ticket(s)?`)) {
        return;
    }

    fetch('/api/bulk_operation.php', {
        method: 'POST',
        headers: { 'Content-Type': 'application/json' },
        body: JSON.stringify({
            operation_type: 'bulk_close',
            ticket_ids: ticketIds
        })
    })
    .then(response => response.json())
    .then(data => {
        if (data.success) {
            alert(`Bulk Close Complete:\n${data.processed} succeeded\n${data.failed} failed`);
            window.location.reload();
        } else {
            alert('Error: ' + (data.error || 'Unknown error'));
        }
    })
    .catch(error => {
        console.error('Error performing bulk close:', error);
        alert('Error performing bulk close: ' + error.message);
    });
}

function showBulkAssignModal() {
    const ticketIds = getSelectedTicketIds();

    if (ticketIds.length === 0) {
        alert('No tickets selected');
        return;
    }

    // Create modal HTML
    const modalHtml = `
        <div class="modal-overlay" id="bulkAssignModal">
            <div class="modal-content ascii-frame-outer">
                <span class="bottom-left-corner">╚</span>
                <span class="bottom-right-corner">╝</span>

                <div class="ascii-section-header">Assign ${ticketIds.length} Ticket(s)</div>

                <div class="ascii-content">
                    <div class="ascii-frame-inner">
                        <div class="modal-body">
                            <label for="bulkAssignUser">Assign to:</label>
                            <select id="bulkAssignUser" class="editable">
                                <option value="">Select User...</option>
                                <!-- Users will be loaded dynamically -->
                            </select>
                        </div>
                    </div>
                </div>

                <div class="ascii-divider"></div>

                <div class="ascii-content">
                    <div class="modal-footer">
                        <button onclick="performBulkAssign()" class="btn btn-bulk">Assign</button>
                        <button onclick="closeBulkAssignModal()" class="btn btn-secondary">Cancel</button>
                    </div>
                </div>
            </div>
        </div>
    `;

    document.body.insertAdjacentHTML('beforeend', modalHtml);

    // Fetch users for the dropdown
    fetch('/api/get_users.php')
        .then(response => response.json())
        .then(data => {
            if (data.success && data.users) {
                const select = document.getElementById('bulkAssignUser');
                data.users.forEach(user => {
                    const option = document.createElement('option');
                    option.value = user.user_id;
                    option.textContent = user.display_name || user.username;
                    select.appendChild(option);
                });
            }
        })
        .catch(error => {
            console.error('Error loading users:', error);
        });
}

function closeBulkAssignModal() {
    const modal = document.getElementById('bulkAssignModal');
    if (modal) {
        modal.remove();
    }
}

function performBulkAssign() {
    const userId = document.getElementById('bulkAssignUser').value;
    const ticketIds = getSelectedTicketIds();

    if (!userId) {
        alert('Please select a user');
        return;
    }

    fetch('/api/bulk_operation.php', {
        method: 'POST',
        headers: { 'Content-Type': 'application/json' },
        body: JSON.stringify({
            operation_type: 'bulk_assign',
            ticket_ids: ticketIds,
            parameters: { assigned_to: parseInt(userId) }
        })
    })
    .then(response => response.json())
    .then(data => {
        if (data.success) {
            alert(`Bulk Assign Complete:\n${data.processed} succeeded\n${data.failed} failed`);
            closeBulkAssignModal();
            window.location.reload();
        } else {
            alert('Error: ' + (data.error || 'Unknown error'));
        }
    })
    .catch(error => {
        console.error('Error performing bulk assign:', error);
        alert('Error performing bulk assign: ' + error.message);
    });
}

function showBulkPriorityModal() {
    const ticketIds = getSelectedTicketIds();

    if (ticketIds.length === 0) {
        alert('No tickets selected');
        return;
    }

    const modalHtml = `
        <div class="modal-overlay" id="bulkPriorityModal">
            <div class="modal-content ascii-frame-outer">
                <span class="bottom-left-corner">╚</span>
                <span class="bottom-right-corner">╝</span>

                <div class="ascii-section-header">Change Priority for ${ticketIds.length} Ticket(s)</div>

                <div class="ascii-content">
                    <div class="ascii-frame-inner">
                        <div class="modal-body">
                            <label for="bulkPriority">Priority:</label>
                            <select id="bulkPriority" class="editable">
                                <option value="">Select Priority...</option>
                                <option value="1">P1 - Critical Impact</option>
                                <option value="2">P2 - High Impact</option>
                                <option value="3">P3 - Medium Impact</option>
                                <option value="4">P4 - Low Impact</option>
                                <option value="5">P5 - Minimal Impact</option>
                            </select>
                        </div>
                    </div>
                </div>

                <div class="ascii-divider"></div>

                <div class="ascii-content">
                    <div class="modal-footer">
                        <button onclick="performBulkPriority()" class="btn btn-bulk">Update</button>
                        <button onclick="closeBulkPriorityModal()" class="btn btn-secondary">Cancel</button>
                    </div>
                </div>
            </div>
        </div>
    `;

    document.body.insertAdjacentHTML('beforeend', modalHtml);
}

function closeBulkPriorityModal() {
    const modal = document.getElementById('bulkPriorityModal');
    if (modal) {
        modal.remove();
    }
}

function performBulkPriority() {
    const priority = document.getElementById('bulkPriority').value;
    const ticketIds = getSelectedTicketIds();

    if (!priority) {
        alert('Please select a priority');
        return;
    }

    fetch('/api/bulk_operation.php', {
        method: 'POST',
        headers: { 'Content-Type': 'application/json' },
        body: JSON.stringify({
            operation_type: 'bulk_priority',
            ticket_ids: ticketIds,
            parameters: { priority: parseInt(priority) }
        })
    })
    .then(response => response.json())
    .then(data => {
        if (data.success) {
            alert(`Bulk Priority Update Complete:\n${data.processed} succeeded\n${data.failed} failed`);
            closeBulkPriorityModal();
            window.location.reload();
        } else {
            alert('Error: ' + (data.error || 'Unknown error'));
        }
    })
    .catch(error => {
        console.error('Error performing bulk priority update:', error);
        alert('Error performing bulk priority update: ' + error.message);
    });
}

// Make table rows clickable
document.addEventListener('DOMContentLoaded', function() {
    const tableRows = document.querySelectorAll('tbody tr');
    tableRows.forEach(row => {
        // Skip if row already has click handler
        if (row.dataset.clickable) return;
        
        row.dataset.clickable = 'true';
        row.style.cursor = 'pointer';
        
        row.addEventListener('click', function(e) {
            // Don't navigate if clicking on a link, button, checkbox, or select
            if (e.target.tagName === 'A' || 
                e.target.tagName === 'BUTTON' || 
                e.target.tagName === 'INPUT' ||
                e.target.tagName === 'SELECT' ||
                e.target.closest('a') ||
                e.target.closest('button')) {
                return;
            }
            
            // Find the ticket link in the row
            const ticketLink = row.querySelector('.ticket-link');
            if (ticketLink) {
                window.location.href = ticketLink.href;
            }
        });
        
        // Add hover effect
        row.addEventListener('mouseenter', function() {
            this.style.backgroundColor = 'rgba(0, 255, 65, 0.08)';
        });
        
        row.addEventListener('mouseleave', function() {
            this.style.backgroundColor = '';
        });
    });
});

// Bulk Status Change
function showBulkStatusModal() {
    const ticketIds = getSelectedTicketIds();
    
    if (ticketIds.length === 0) {
        alert('No tickets selected');
        return;
    }
    
    const modalHtml = `
        <div class="modal-overlay" id="bulkStatusModal">
            <div class="modal-content ascii-frame-outer">
                <span class="bottom-left-corner">╚</span>
                <span class="bottom-right-corner">╝</span>
                
                <div class="ascii-section-header">Change Status for ${ticketIds.length} Ticket(s)</div>
                
                <div class="ascii-content">
                    <div class="ascii-frame-inner">
                        <div class="modal-body">
                            <label for="bulkStatus">New Status:</label>
                            <select id="bulkStatus" class="editable">
                                <option value="">Select Status...</option>
                                <option value="Open">Open</option>
                                <option value="Pending">Pending</option>
                                <option value="In Progress">In Progress</option>
                                <option value="Closed">Closed</option>
                            </select>
                        </div>
                    </div>
                </div>
                
                <div class="ascii-divider"></div>
                
                <div class="ascii-content">
                    <div class="modal-footer">
                        <button onclick="performBulkStatusChange()" class="btn btn-bulk">Update</button>
                        <button onclick="closeBulkStatusModal()" class="btn btn-secondary">Cancel</button>
                    </div>
                </div>
            </div>
        </div>
    `;
    
    document.body.insertAdjacentHTML('beforeend', modalHtml);
}

function closeBulkStatusModal() {
    const modal = document.getElementById('bulkStatusModal');
    if (modal) {
        modal.remove();
    }
}

function performBulkStatusChange() {
    const status = document.getElementById('bulkStatus').value;
    const ticketIds = getSelectedTicketIds();
    
    if (!status) {
        alert('Please select a status');
        return;
    }
    
    fetch('/api/bulk_operation.php', {
        method: 'POST',
        headers: { 'Content-Type': 'application/json' },
        body: JSON.stringify({
            operation_type: 'bulk_status',
            ticket_ids: ticketIds,
            parameters: { status: status }
        })
    })
    .then(response => response.json())
    .then(data => {
        closeBulkStatusModal();
        if (data.success) {
            window.location.reload();
        } else {
            alert('Error: ' + (data.error || 'Unknown error'));
        }
    })
    .catch(error => {
        console.error('Error performing bulk status change:', error);
        alert('Error performing bulk status change: ' + error.message);
    });
}

// Bulk Delete
function showBulkDeleteModal() {
    const ticketIds = getSelectedTicketIds();
    
    if (ticketIds.length === 0) {
        alert('No tickets selected');
        return;
    }
    
    const modalHtml = `
        <div class="modal-overlay" id="bulkDeleteModal">
            <div class="modal-content ascii-frame-outer">
                <span class="bottom-left-corner">╚</span>
                <span class="bottom-right-corner">╝</span>
                
                <div class="ascii-section-header" style="color: var(--status-closed);">⚠ Delete ${ticketIds.length} Ticket(s)</div>
                
                <div class="ascii-content">
                    <div class="ascii-frame-inner">
                        <div class="modal-body" style="text-align: center; padding: 2rem;">
                            <p style="color: var(--terminal-amber); font-size: 1.1rem; margin-bottom: 1rem;">
                                This action cannot be undone!
                            </p>
                            <p style="color: var(--terminal-green);">
                                You are about to permanently delete ${ticketIds.length} ticket(s).<br>
                                All associated comments and history will be lost.
                            </p>
                        </div>
                    </div>
                </div>
                
                <div class="ascii-divider"></div>
                
                <div class="ascii-content">
                    <div class="modal-footer">
                        <button onclick="performBulkDelete()" class="btn btn-bulk" style="background: var(--status-closed); border-color: var(--status-closed);">Delete Permanently</button>
                        <button onclick="closeBulkDeleteModal()" class="btn btn-secondary">Cancel</button>
                    </div>
                </div>
            </div>
        </div>
    `;
    
    document.body.insertAdjacentHTML('beforeend', modalHtml);
}

function closeBulkDeleteModal() {
    const modal = document.getElementById('bulkDeleteModal');
    if (modal) {
        modal.remove();
    }
}

function performBulkDelete() {
    const ticketIds = getSelectedTicketIds();
    
    fetch('/api/bulk_operation.php', {
        method: 'POST',
        headers: { 'Content-Type': 'application/json' },
        body: JSON.stringify({
            operation_type: 'bulk_delete',
            ticket_ids: ticketIds
        })
    })
    .then(response => response.json())
    .then(data => {
        closeBulkDeleteModal();
        if (data.success) {
            if (typeof toast !== 'undefined') {
                toast.success(`Successfully deleted ${ticketIds.length} ticket(s)`);
            }
            setTimeout(() => window.location.reload(), 1000);
        } else {
            alert('Error: ' + (data.error || 'Unknown error'));
        }
    })
    .catch(error => {
        console.error('Error performing bulk delete:', error);
        alert('Error performing bulk delete: ' + error.message);
    });
}