| Shortcut | Action |
|---|---|
| Ctrl / ⌘ + K | Focus search box |
| Ctrl / ⌘ + E | Toggle edit mode (ticket page) |
| Ctrl / ⌘ + S | Save changes (ticket page) |
| j / ↓ | Select next row |
| k / ↑ | Select previous row |
| Enter | Open selected ticket |
| n | New ticket |
| 1–4 | Change ticket status (ticket page) |
| c | Jump to comment box (ticket page) |
| ? | Show this help |
| ESC | Close modal / cancel |