// XSS prevention helper — delegates to lt.escHtml() from web_template/base.js
function escapeHtml(text) {
    return lt.escHtml(text);
}

// Get ticket ID from URL (handles both /ticket/123 and ?id=123 formats)
function getTicketIdFromUrl() {
    const pathMatch = window.location.pathname.match(/\/ticket\/(\d+)/);
    if (pathMatch) return pathMatch[1];
    const params = new URLSearchParams(window.location.search);
    return params.get('id');
}