- Preserve source ticket ID as string (ctype_digit validation)
instead of int-casting with (int)
- Use $sourceTicket['ticket_id'] (canonical DB form) when creating
the relates_to dependency and audit log entry; avoids storing
"123456" instead of "000123456" which breaks string-based
depends_on_id lookups in DependencyModel
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- TicketModel: add deleteTicket() that removes all child records
(comments, watchers, dependencies, attachments, custom fields)
then deletes the ticket and cleans up physical attachment files
- BulkOperationsModel: add bulk_delete case to processBulkOperation()
so the "Bulk Delete" UI button actually works instead of silently
failing with N failures
- bulk_operation.php: validate operation_type against whitelist to
reject unknown operations early with a proper error
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- dashboard.js: use String(cb.value) instead of parseInt() in
getSelectedTicketIds() so zero-padded IDs like 000123456 are
preserved when sent to bulk_operation.php
- DashboardView.php: remove (int) cast on data-ticket-id attribute
for quick-status button; was stripping leading zeros
- TicketView.php: remove (int) cast on export URL ticket_id param
- update_ticket.php: preserve ticket_id as string via trim((string)...)
- add_comment.php: preserve ticket_id as string; validate with
ctype_digit instead of (int) cast so comments are stored with the
canonical zero-padded ID matching the tickets table
- export_tickets.php: validate singleId as string to avoid stripping
leading zeros in the export endpoint
- notifications.php: preserve ticket_id strings in URLs and ticket
ownership checks; index myTicketIds by both int and string forms
for robust lookup regardless of how audit_log stored the ID
- TicketController.php: fix inline dependency insert — column was
wrong (depends_on_ticket_id → depends_on_id) and bind types were
wrong ("iii" → "ssi"); feature was silently broken
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
bulk_operation.php: ticket ID validation was converting IDs to int then back
to string, so '000123456' became '123456' which never matched the DB VARCHAR
key, silently rejecting ~11% of tickets from bulk operations. Now validates
with ctype_digit() to preserve leading zeros.
TicketModel::getTicketsByIds(): changed intval() to strval() and bind type
'i' to 's' so VARCHAR ticket_id columns are queried consistently as strings.
DashboardController::getCategoriesAndTypes(): added null check on query
result before calling fetch_assoc() to prevent TypeError if query fails.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>