Extends the Bearer-key API beyond create-only (all rate-limited, scope-
enforced, per-key-label attribution):
- GET /api/tickets_api.php: triage the queue (status/priority/host title
match + pagination) or read one ticket + its comments. read scope.
- POST /api/ticket_comment_api.php: post a comment as the key (user_name =
key name, linked to the key owner). read_write scope.
- POST /api/ticket_status_api.php: change/close status with workflow
validation + requires_comment; posts the close reason in the same call,
fires the Matrix status notification, invalidates stats. read_write scope.
Reuses TicketModel/CommentModel/WorkflowModel/NotificationHelper; a read
key cannot mutate. Reachability requires the reverse-proxy Authelia bypass
(handled separately).
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
