Commit Graph

24 Commits

Author SHA1 Message Date
11a593a7dd refactor: Code cleanup and documentation updates
Bug fixes:
- Fix ticket ID extraction using URLSearchParams instead of split()
- Add error handling for query result in get_users.php
- Make Discord webhook URLs dynamic (use HTTP_HOST)

Code cleanup:
- Remove debug console.log statements from dashboard.js and ticket.js
- Add getTicketIdFromUrl() helper function to both JS files

Documentation:
- Update Claude.md: fix web server (nginx not Apache), add new notes
- Update README.md: add keyboard shortcuts, update setup instructions

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-23 22:01:20 -05:00
b8a987e4c6 fix: Cache busting and visibility group editing UI
- Add cache busting query params to JS/CSS files (v=20260123)
- Add visibility group selection UI for editing existing tickets
- Add toggleVisibilityGroupsEdit() and getSelectedVisibilityGroups() functions
- Fix visibility data being saved when editing tickets
- Pass $conn to views for UserModel access

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-23 10:23:19 -05:00
bc6a5cecf8 fix: Resolve multiple UI and API bugs
- Remove is_active filter from get_users.php (column doesn't exist)
- Fix ticket ID validation regex in upload_attachment.php (9-digit format)
- Fix createSettingsModal reference to use openSettingsModal from settings.js
- Add error handling for dependencies tab to prevent infinite loading
- Add try-catch wrapper to ticket_dependencies.php API
- Make export dropdown visible only when tickets are selected
- Export only selected tickets instead of all filtered tickets

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-20 15:16:14 -05:00
be505b7312 Implement comprehensive improvement plan (Phases 1-6)
Security (Phase 1-2):
- Add SecurityHeadersMiddleware with CSP, X-Frame-Options, etc.
- Add RateLimitMiddleware for API rate limiting
- Add security event logging to AuditLogModel
- Add ResponseHelper for standardized API responses
- Update config.php with security constants

Database (Phase 3):
- Add migration 014 for additional indexes
- Add migration 015 for ticket dependencies
- Add migration 016 for ticket attachments
- Add migration 017 for recurring tickets
- Add migration 018 for custom fields

Features (Phase 4-5):
- Add ticket dependencies with DependencyModel and API
- Add duplicate detection with check_duplicates API
- Add file attachments with AttachmentModel and upload/download APIs
- Add @mentions with autocomplete and highlighting
- Add quick actions on dashboard rows

Collaboration (Phase 5):
- Add mention extraction in CommentModel
- Add mention autocomplete dropdown in ticket.js
- Add mention highlighting CSS styles

Admin & Export (Phase 6):
- Add StatsModel for dashboard widgets
- Add dashboard stats cards (open, critical, unassigned, etc.)
- Add CSV/JSON export via export_tickets API
- Add rich text editor toolbar in markdown.js
- Add RecurringTicketModel with cron job
- Add CustomFieldModel for per-category fields
- Add admin views: RecurringTickets, CustomFields, Workflow,
  Templates, AuditLog, UserActivity
- Add admin APIs: manage_workflows, manage_templates,
  manage_recurring, custom_fields, get_users
- Add admin routes in index.php

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-20 09:55:01 -05:00
496e8d6c21 fix: Use parseMarkdown instead of marked.parse for comment preview
Fixed markdown preview for comments by replacing marked.parse() calls
with parseMarkdown() function. The application uses a custom markdown
parser (markdown.js), not the marked.js library.

Changes:
- togglePreview(): Use parseMarkdown() instead of marked.parse()
- updatePreview(): Use parseMarkdown() instead of marked.parse()

Resolves issue where markdown preview didn't work for comments but
worked after posting.

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-13 15:16:25 -05:00
1b66663307 fix: Pass selectedOption parameter to performStatusChange function
Fixed scope issue where selectedOption variable was not accessible in
performStatusChange(). Updated function signature to accept selectedOption
as a parameter and updated both call sites to pass it.

Resolves error: "selectedOption is not defined" when changing ticket status.

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-09 17:08:11 -05:00
63dc2d6314 fix: Correct function closure in ticket.js breaking tab navigation
Fixed syntax error from previous commit where updateTicketStatus()
function had incorrect closing. Changed `});` to `}` at line 434.

This was preventing showTab() and other functions from loading,
breaking the Description/Comments/Activity tab navigation.

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-09 17:04:21 -05:00
998b85e907 feat: Replace browser alerts with terminal-aesthetic notifications
Replaced all native browser dialogs with custom terminal-style UI:

**Utility Functions** (dashboard.js):
- showConfirmModal() - Reusable confirmation modal with type-based colors
- showInputModal() - Text input modal for user prompts
- Both support keyboard shortcuts (ESC to cancel, Enter to submit)

**Alert Replacements** (22 instances):
- Validation warnings → toast.warning() (amber, 2s)
- Error messages → toast.error() (red, 5s)
- Success messages → toast.success() or toast.warning() with details
- Example: "Bulk close: 5 succeeded, 2 failed" vs simple "Operation complete"

**Confirm Replacements** (3 instances):
- dashboard.js:509 - Bulk close confirmation → showConfirmModal()
- ticket.js:417 - Status change warning → showConfirmModal()
- advanced-search.js:321 - Delete filter → showConfirmModal('error' type)

**Prompt Replacement** (1 instance):
- advanced-search.js:151 - Save filter name → showInputModal()

**Benefits**:
✓ Visual consistency - matches terminal CRT aesthetic
✓ Non-blocking - toasts don't interrupt workflow
✓ Better UX - different colors for different message types
✓ Keyboard friendly - ESC/Enter support in modals
✓ Reusable - modal functions available for future use

All dialogs maintain retro aesthetic with:
- ASCII borders (╚ ╝)
- Terminal green glow
- Monospace fonts
- Color-coded by type (amber warning, red error, cyan info)

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-09 16:54:02 -05:00
58f2e9d143 feat: Add CSRF tokens to all JavaScript fetch calls and fix XSS
Security improvements across all JavaScript files:

CSRF Protection:
- assets/js/ticket.js - Added X-CSRF-Token header to 5 fetch calls
  (update_ticket.php x3, add_comment.php, assign_ticket.php)
- assets/js/dashboard.js - Added X-CSRF-Token to 8 fetch calls
  (update_ticket.php x2, bulk_operation.php x6)
- assets/js/settings.js - Added X-CSRF-Token to user preferences save
- assets/js/advanced-search.js - Added X-CSRF-Token to filter save/delete

XSS Prevention:
- assets/js/ticket.js:183-209 - Replaced insertAdjacentHTML() with safe
  DOM API (createElement/textContent) to prevent script injection in
  comment rendering. User-supplied data (user_name, created_at) now
  auto-escaped via textContent.

All state-changing operations now include CSRF token validation.

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-09 16:13:13 -05:00
eda9c61724 ui improvements, keyboard shortcuts, and toast not 2026-01-08 22:49:48 -05:00
1a74536079 test fix for the ticket title 2026-01-08 22:40:26 -05:00
649854c86e ticket title not wrapping 2026-01-08 22:36:07 -05:00
d6dae6825c read response.txt once 2026-01-08 12:50:11 -05:00
d76ff7aad0 Fixed api send on ticket resolution 2026-01-08 12:48:06 -05:00
80db9d76f8 subtle aesthetic updates 2026-01-07 18:49:44 -05:00
6a4d74c5ea category, status, and priority are editable on tickets. 2026-01-07 18:14:29 -05:00
eda40a150b Fix dark mode bulk toolbar, light mode timeline, and activity tab visibility
- Changed bulk-actions-toolbar dark mode background from #1a1a00 to #2d3748
- Fixed timeline-content light mode background from #1a202c to #f8f9fa
- Added activity-tab to showTab() function to properly hide/show all tabs

🤖 Generated with [Claude Code](https://claude.com/claude-code)

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-06 22:38:46 -05:00
683420cdb9 Feature 3: Implement Status Transitions with Workflow Validation
Add comprehensive workflow management system for ticket status transitions:

- Created WorkflowModel.php for managing status transition rules
- Updated TicketController.php to load allowed transitions for each ticket
- Modified TicketView.php to display dynamic status dropdown with only allowed transitions
- Enhanced api/update_ticket.php with server-side workflow validation
- Added updateTicketStatus() JavaScript function for client-side status changes
- Included CSS styling for status select dropdown with color-coded states
- Transitions can require comments or admin privileges
- Status changes are validated against status_transitions table

This feature enforces proper ticket workflows and prevents invalid status changes.

🤖 Generated with [Claude Code](https://claude.com/claude-code)

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-01 18:57:23 -05:00
99e60795c9 Add Ticket Assignment feature (Feature 2)
- Add assigned_to column support in TicketModel with assignTicket() and unassignTicket() methods
- Create assign_ticket.php API endpoint for assignment operations
- Update TicketController to load user list from UserModel
- Add assignment dropdown UI in TicketView
- Add JavaScript handler for assignment changes
- Integrate with audit log for assignment tracking

Users can now assign tickets to team members via dropdown selector.

🤖 Generated with [Claude Code](https://claude.com/claude-code)

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-01 18:36:34 -05:00
e05434137c Fixed MAJOR bugs, currently at a semi-stable state 2025-09-05 11:08:56 -04:00
f8ada1d6d1 Re-did everything, Now is modulaar and better bro. 2025-05-16 20:02:49 -04:00
5b50964d06 Fixed ticket editing, and ticket overview size. 2025-05-16 16:36:18 -04:00
0cc1a181b8 Disable editable fields from start 2025-03-11 20:52:11 -04:00
0937ab05f3 Added rest of files, first commit from code server 2024-12-01 21:38:48 -05:00