Commit Graph

15 Commits

Author SHA1 Message Date
jared e2eabad413 Fix assigned_to=me filter not working from command palette
The command palette 'My Open Tickets' action navigates to
?assigned_to=me, but DashboardController only handled numeric IDs
and 'unassigned', silently ignoring 'me'. Resolve 'me' to the
current user's ID. Also update the active filter chip to display
'Me' instead of 'User #me'.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-11 14:19:11 -04:00
jared d6603d07f2 Fix bulk operation dropping tickets with leading-zero IDs, add query null-check
bulk_operation.php: ticket ID validation was converting IDs to int then back
to string, so '000123456' became '123456' which never matched the DB VARCHAR
key, silently rejecting ~11% of tickets from bulk operations. Now validates
with ctype_digit() to preserve leading zeros.

TicketModel::getTicketsByIds(): changed intval() to strval() and bind type
'i' to 's' so VARCHAR ticket_id columns are queried consistently as strings.

DashboardController::getCategoriesAndTypes(): added null check on query
result before calling fetch_assoc() to prevent TypeError if query fails.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-10 22:29:37 -04:00
jared 603ba18067 Fix dashboard stat tiles and add sidebar date filters
- Created Today tile: no longer limits to open statuses (count is all statuses)
- Closed Today tile: filters by closed_at range, not updated_at
- Add closed_from/closed_to support to TicketModel and DashboardController
- Add Created/Updated/Closed date range inputs to sidebar filter panel
- Apply button collects date inputs; Clear All removes them
- removeFilter handles date chip removal (clears both _from and _to)
- Active filter chips shown for date ranges

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-06 23:03:14 -04:00
jared 67a7d769f0 fix: unassigned filter not working + null guards on modal selects
- DashboardController: handle assigned_to='unassigned' before validateUserId()
  which discarded the string, causing the filter to never reach TicketModel;
  model already correctly converts 'unassigned' to IS NULL in SQL
- dashboard.js: add null guards before .value access on dynamically-created
  modal selects (bulkPriority, bulkStatus, quickStatusSelect)

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-04 22:35:04 -04:00
jared e6b6a2a88c Security/correctness: visibility filtering, Content-Type headers, group validation
- TicketModel::getAllTickets() now accepts optional $user param and applies
  getVisibilityFilter() so non-admin users cannot see internal/confidential
  tickets they lack access to from the dashboard listing
- DashboardController passes $GLOBALS['currentUser'] to getAllTickets()
- clone_ticket.php: move Content-Type header to top so all error paths send
  correct JSON content type
- AuthMiddleware: filter group names from HTTP header to [a-z0-9_-] only,
  preventing header injection via malformed group names
- add_comment.php: return HTTP 201 on success, 500 in catch block
- update_comment.php, delete_comment.php: return 500 in catch blocks

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-29 18:23:16 -04:00
jared 9f1a375e5a Apply visibility filtering to dashboard statistics
StatsModel.getAllStats() now accepts a user array and applies the same
getVisibilityFilter() logic used by ticket listings. Admins continue to
share a single cached result; non-admin users get per-user cache entries
so confidential ticket counts are not leaked in dashboard stats.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-20 21:44:01 -04:00
jared bcc163bc77 Audit fixes: security, dead code removal, API consolidation, JS dedup
Security:
- Fix IDOR in delete/update comment (add ticket visibility check)
- XSS defense-in-depth in DashboardView active filters
- Replace innerHTML with DOM construction in toast.js
- Remove redundant real_escape_string in check_duplicates
- Add rate limiting to get_template, download_attachment, audit_log,
  saved_filters, user_preferences endpoints

Bug fixes:
- Session timeout now reads from config instead of hardcoded 18000
- TicketController uses $GLOBALS['config'] instead of duplicate .env parsing
- Add DISCORD_WEBHOOK_URL to centralized config
- Cleanup script uses hashmap for O(1) ticket ID lookups

Dead code removal (~100 lines):
- Remove dead getTicketComments() from TicketModel (wrong bind_param type)
- Remove dead getCategories()/getTypes() from DashboardController
- Remove ~80 lines dead Discord webhook code from update_ticket API

Consolidation:
- Create api/bootstrap.php for shared API setup (auth, CSRF, rate limit)
- Convert 6 API endpoints to use bootstrap
- Extract escapeHtml/getTicketIdFromUrl into shared utils.js
- Batch save for user preferences (1 request instead of 7)

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
2026-02-11 14:50:06 -05:00
jared 44f2c21f2d Add query optimization and reliability improvements
- Consolidate StatsModel queries from 12 to 3 using conditional aggregation
- Add input validation to DashboardController (sort columns, dates, priorities)
- Combine getCategories/getTypes into single query
- Add transaction support to BulkOperationsModel with atomic mode option
- Add depth limit (20) to dependency cycle detection to prevent DoS
- Add caching to UserModel.getAllGroups() with 5-minute TTL
- Improve ticket ID generation with 50 attempts, exponential backoff, and fallback

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-30 18:31:46 -05:00
jared be505b7312 Implement comprehensive improvement plan (Phases 1-6)
Security (Phase 1-2):
- Add SecurityHeadersMiddleware with CSP, X-Frame-Options, etc.
- Add RateLimitMiddleware for API rate limiting
- Add security event logging to AuditLogModel
- Add ResponseHelper for standardized API responses
- Update config.php with security constants

Database (Phase 3):
- Add migration 014 for additional indexes
- Add migration 015 for ticket dependencies
- Add migration 016 for ticket attachments
- Add migration 017 for recurring tickets
- Add migration 018 for custom fields

Features (Phase 4-5):
- Add ticket dependencies with DependencyModel and API
- Add duplicate detection with check_duplicates API
- Add file attachments with AttachmentModel and upload/download APIs
- Add @mentions with autocomplete and highlighting
- Add quick actions on dashboard rows

Collaboration (Phase 5):
- Add mention extraction in CommentModel
- Add mention autocomplete dropdown in ticket.js
- Add mention highlighting CSS styles

Admin & Export (Phase 6):
- Add StatsModel for dashboard widgets
- Add dashboard stats cards (open, critical, unassigned, etc.)
- Add CSV/JSON export via export_tickets API
- Add rich text editor toolbar in markdown.js
- Add RecurringTicketModel with cron job
- Add CustomFieldModel for per-category fields
- Add admin views: RecurringTickets, CustomFields, Workflow,
  Templates, AuditLog, UserActivity
- Add admin APIs: manage_workflows, manage_templates,
  manage_recurring, custom_fields, get_users
- Add admin routes in index.php

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-20 09:55:01 -05:00
jared 962724d811 better filtering and searching 2026-01-09 11:20:27 -05:00
jared b781a44ed5 Added settings menu 2026-01-08 23:05:03 -05:00
jared 590a24bc99 added pending 2026-01-08 13:20:41 -05:00
jared 38ae4802b8 Changed Client-side Search to Server-side Search 2025-09-05 12:40:38 -04:00
jared e05434137c Fixed MAJOR bugs, currently at a semi-stable state 2025-09-05 11:08:56 -04:00
jared f8ada1d6d1 Re-did everything, Now is modulaar and better bro. 2025-05-16 20:02:49 -04:00