notifications.php: comment notifications never fired because the query
used action_type='comment'/entity_type='ticket' but logCommentCreate
logs action_type='create'/entity_type='comment'. Fix query to match
actual log format and extract ticket_id from details JSON.
notifications.php: status change notification titles always showed
"? → ?" because code read details.old_value/new_value but logTicketUpdate
stores the delta as {"status": {"from": ..., "to": ...}}.
base.css: move .is-hidden to base.css (global) — it was only defined in
ticket.css, so on the dashboard the ticket-preview popup had no hide
rule applied and was visible in the DOM at all times.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- TicketView: SLA banner now shows live HH:MM:SS elapsed + countdown via JS setInterval
(previously showed static hours from PHP)
- TicketView: Markdown toggles in comment form replaced with lt-toggle switches
- layout_header: In-app notification bell (🔔) with dropdown panel for all users
- layout_footer: Notification JS — polls /api/notifications.php every 60s, badge count,
mark-all-read, panel open/close with Escape/outside-click
- api/notifications.php (new): Returns assign/comment/status-change events from audit_log
for current user's tickets and watched tickets; mark-read via user_preferences
- DashboardView: Ticket preview right drawer — Ctrl+click title or ⊙ peek button
opens lt-drawer-right with ticket summary extracted from table row DOM
- DashboardView: lt.sortable wired on all 4 kanban columns (group='kanban')
Cross-column drag = status change via POST /api/update_ticket.php with optimistic UI
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
jared