- Add nonce to charts and ticket-preview drawer inline <script> blocks in
DashboardView.php (both were CSP-blocked — charts never rendered)
- Add .lt-modal-xs (280px) to base.css — used by quickStatus/quickAssign
modals but was undefined, causing them to use full modal width
- Fix showConfirmModal in utils.js: class="text-center" → "lt-text-center"
(undefined class); escape newlines as <br> so multi-line messages render
- Remove duplicate click-handler cases from DashboardView.php inline script
that were already handled by dashboard.js, preventing double-firing
(export-tickets, open-settings, remove-filter, etc. were all called twice)
- Fix manual-refresh action to use lt.autoRefresh.now() instead of bare
window.location.reload() so modal/focus guards are respected
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- position:fixed popup was adding window.scrollX/scrollY to viewport coords
from getBoundingClientRect(), making it appear far below link when scrolled
- Off-screen check compared against innerHeight + scrollY instead of innerHeight
- Added clamp to prevent negative coords (popup clipped off top/left edge)
- Hide preview on scroll, modal open, and pagination clicks (capture phase)
so stale popup doesn't linger after user navigates away
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Add .lt-modal-sm (max 360px) and .lt-modal-header--danger variant used
in JS-generated bulk delete confirmation modal (no CSS = unstyled header)
- Add .lt-badge-sm for compact inline badges (comment counts, group tags)
- Add .lt-kv-row { display:contents } with .lt-kv-label/.lt-kv-value rules
(was missing from previous commit — added in base.css)
- Replace style="text-align:center" with .lt-text-center in JS modal body
- Replace style="flex-direction:column" with .lt-flex-col on .lt-btn-group
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Kanban restore bug:
- set-view-mode click handler called populateKanbanCards() directly but never
called setViewMode(), so ticketViewMode was never saved to localStorage
- DOMContentLoaded restore checked ticketViewMode (never written) — it should
check lt_activeTab_<path> which lt.tabs.init() actually saves
- Fix: delegate to setViewMode() from the click handler; DOMContentLoaded
reads lt_activeTab_<path> and calls populateKanbanCards() when tab-kanban
Settings modal horizontal scroll:
- .lt-modal-body was missing overflow-x: hidden; content wider than the modal
(e.g. kbd elements with white-space: nowrap) caused horizontal scrollbar
- Added overflow-x: hidden + min-width: 0 to .lt-modal-body
Missing lt-kv-row / lt-kv-label / lt-kv-value CSS:
- These classes were used in TicketView, DashboardView, admin views but had
no primary CSS rules (only a light-theme color override existed)
- Without rules, lt-kv-row divs were block-level grid children consuming one
grid cell each, making lt-kv-label/value stack inside wrong columns
- Added display:contents on lt-kv-row so children participate directly in
the lt-kv-grid 2-column grid; lt-kv-label/value get padding, border, and
min-width:0 + overflow-wrap:break-word to prevent grid column blowout
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- DashboardController: handle assigned_to='unassigned' before validateUserId()
which discarded the string, causing the filter to never reach TicketModel;
model already correctly converts 'unassigned' to IS NULL in SQL
- dashboard.js: add null guards before .value access on dynamically-created
modal selects (bulkPriority, bulkStatus, quickStatusSelect)
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- DashboardView: Charts row with 3 panels (priority donut, status donut, category bar)
using Chart.js from CDN; data passed inline from PHP stats; TDS color palette
- DashboardView: Flatpickr date picker on advanced search date fields with TDS theme overrides
- dashboard.js: showTableSkeleton() shows lt-skeleton-row during filter-triggered reloads
and auto-refresh; called before all location.reload() with delay
- dashboard.css: Flatpickr TDS theme overrides (dark BG, monospace font, TDS accent colors)
- SecurityHeadersMiddleware: Added cdn.jsdelivr.net to script-src and style-src CSP
to allow Chart.js and Flatpickr from CDN
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- TicketView: SLA banner now shows live HH:MM:SS elapsed + countdown via JS setInterval
(previously showed static hours from PHP)
- TicketView: Markdown toggles in comment form replaced with lt-toggle switches
- layout_header: In-app notification bell (🔔) with dropdown panel for all users
- layout_footer: Notification JS — polls /api/notifications.php every 60s, badge count,
mark-all-read, panel open/close with Escape/outside-click
- api/notifications.php (new): Returns assign/comment/status-change events from audit_log
for current user's tickets and watched tickets; mark-read via user_preferences
- DashboardView: Ticket preview right drawer — Ctrl+click title or ⊙ peek button
opens lt-drawer-right with ticket summary extracted from table row DOM
- DashboardView: lt.sortable wired on all 4 kanban columns (group='kanban')
Cross-column drag = status change via POST /api/update_ticket.php with optimistic UI
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Root cause: DashboardView.php and dashboard.js both had a global
document.addEventListener('click') handler handling the same bulk-assign
and quick-assign actions. Every click fired both handlers, creating two
modals and two API fetches that both appended to the same select element.
Fix: Remove duplicate cases (bulk-*, navigate, view-ticket, quick-*,
set-view-mode, toggle-*, clear-selection) from DashboardView.php's inline
handler. dashboard.js already handles all of these correctly.
Also replace <select> with lt.combobox in both bulk-assign and
quick-assign modals so large user lists are searchable instead of a
long scrolling dropdown.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Bug fixes:
- bulk-delete action called undefined bulkDelete() — wired to the
existing showBulkDeleteModal() so the confirmation modal actually shows
UX:
- Template loader now checks for existing title/description and asks
for confirmation before overwriting user-typed content
- Visibility select shows a dynamic hint paragraph that updates when
the user changes the selection (public/internal/confidential)
Architecture:
- TICKET_STATUSES added to config as single source of truth; all
hardcoded ['Open','Pending','In Progress','Closed'] arrays in
DashboardView now read from config; bulk-status modal in dashboard.js
reads window.TICKET_STATUSES (set from PHP) with array fallback
- ASSET_VERSION now auto-computed from max mtime of dashboard/ticket
CSS+JS files so browsers always pick up changes on deploy; manual
override still available via ASSET_VERSION in .env
- Removed 10 dead standalone stat methods from StatsModel (getOpenTicketCount,
getClosedTicketCount, getTicketsByPriority, etc.) — all superseded by
the consolidated fetchAllStats() queries, never called externally
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
P1-A: Fix CSP - add fonts.googleapis.com to style-src, fonts.gstatic.com to font-src
P1-B: CSRF token rotation - add rotateToken() to CsrfMiddleware; bootstrap.php rotates
after successful validation and stores in $GLOBALS['_new_csrf_token']; add
apiRespond() helper to append token to responses; lt.api interceptor in
layout_footer.php auto-updates window.CSRF_TOKEN from responses
P1-C: Styled 403/404 error views with TDS layout instead of raw text; index.php now
uses requireAdmin() helper eliminating 7 duplicated guard blocks (P3-D)
P2-A: Remove duplicate JS-generated keyboard help modal from keyboard-shortcuts.js;
'?' key now routes to static #lt-keys-help modal in footer
P2-B: Asset versioning driven by config ASSET_VERSION key; base.css and base.js get
?v= cache-busting in layout_header.php
P2-C: Add data-theme="dark" to <html> tag to prevent FOUC on light-mode users
P2-E: Escape status value in dashboard.js hover preview class attribute via lt.escHtml()
P2-F: Replace bespoke showLoadingOverlay() with lt-spinner / lt-loading-text from
base.css; add .lt-loading-overlay wrapper CSS to dashboard.css
P2-G: Add keyboard-shortcuts.js to all 7 admin views so J/K nav and ? help work
P3-A: APP_NAME, APP_SUBTITLE, APP_VERSION driven from config.php; layout header/footer
use config values instead of hardcoded strings
P3-G: Replace custom initTableSorting() with lt.sortTable.init() which manages aria-sort
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
CSS:
- ticket.css: use combined .comment.thread-depth-N selectors to resolve the
margin-left conflict between .comment-reply and .thread-depth-N classes
dashboard.js:
- Remove legacy initStatusFilter() (superseded by TDS v1.2 sidebar filters)
- Remove initTableSorting() call (client-side sort conflicts with server ?sort=)
- Remove quickSave() + saveTicket() (old hamburger-menu ticket page functions)
- Remove global loadTemplate() (duplicate of IIFE-scoped version in CreateTicketView)
- Remove generateSkeletonRows/Comments/Stats helpers (never called, used
unregistered CSS class names like .skeleton-row-tr)
- Remove "force dark mode" lines that overrode the user theme preference
- Fix non-TDS CSS classes in modal templates: text-center → style, text-green →
lt-text-cyan, mb-half → lt-mb-xs, modal-warning-text → lt-text-danger
Admin views:
- RecurringTicketsView: replace innerHTML += loop with createElement/appendChild
(avoids serial DOM re-parsing on each iteration)
- AuditLogView: add htmlspecialchars() to action_type option values (consistency)
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
DashboardView.php:
- Table status column: replace status-{slug} with lt-status lt-status-{slug} for consistent [● Status] bracket decoration from base.css
- Table priority column: replace raw number with lt-priority lt-p{N} empty span for [▲▲ P1 CRITICAL] style badges
dashboard.js:
- Kanban card priority badge: replace card-priority p{N} with lt-priority lt-p{N} to use the design system badge
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
utils.js is loaded on all pages (dashboard, ticket, admin views) before dashboard.js.
Moving the canonical definition there and removing the guard + the copy in dashboard.js
eliminates the redundant redefinition on every page load.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Replace stat-card cursor:pointer inline style with CSS rule
- Convert view toggle (table/card) to use .is-hidden CSS class
- Convert bulk-actions and export-dropdown to use .is-visible class
- Add .is-hidden/.is-visible utility rules to dashboard.css
- Remove duplicate lt.keys.initDefaults() call from dashboard.js
- Remove redundant setTimeout from view mode restore
- Add lt.keys.initDefaults() to dashboard.js (was missing entirely)
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Replace all 8 showToast() calls in ApiKeysView.php with lt.toast.*
— all toast calls in the codebase now use lt.toast directly
- Add .duplicate-list, .duplicate-meta, .duplicate-hint CSS classes to
dashboard.css; replace inline styles in duplicate detection JS with them
- Add dashboardAutoRefresh() using lt.autoRefresh — reloads page every
5 minutes, skipping if a modal is open or user is typing in an input
- Add REFRESH button to dashboard header that triggers lt.autoRefresh.now()
for immediate manual refresh with timer restart
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Add data-ts attributes to table and card view date cells so JS can
convert them to relative time ("2h ago") while keeping the full date
in the title attribute for hover tooltips
- Add initRelativeTimes() in dashboard.js using lt.time.ago(); runs on
DOMContentLoaded and refreshes every 60s so times stay current
- Fix table sort for date columns to read data-ts attribute instead of
text content (which is now relative and not sortable as a date)
- Update README: add base.css/base.js/utils.js to project structure,
fix ascii-banner.js description, expand keyboard shortcuts table,
add developer notes for lt.time and boot sequence behavior
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
CSS fixes:
- Fix [ ] brackets appearing below button text by replacing display:inline-flex
with display:inline-block + white-space:nowrap on .btn — removes cross-browser
flex pseudo-element inconsistency as root cause
- Remove conflicting .btn::before ripple block (position:absolute was overriding
bracket content positioning)
- Remove overflow:hidden from .btn which was clipping bracket content
- Fix body::after duplicate rule causing GPU layer blink (second position:fixed
rule re-created compositor layer, overriding display:none suppression)
- Replace all transition:all with scoped property transitions in dashboard.css,
ticket.css, base.css (prevents full CSS property evaluation on every hover)
- Convert pulse-warning/pulse-critical keyframes from box-shadow to opacity
animation (GPU-composited, eliminates CPU repaints at 60fps)
- Fix mobile *::before/*::after blanket content:none rule — now targets only
decorative frame glyphs, preserving button brackets and status indicators
- Remove --terminal-green-dim override that broke .lt-btn hover backgrounds
JS fixes:
- Fix all lt.lt.toast.* double-prefix instances in dashboard.js
- Add null guard before .appendChild() on bulkAssignUser select
- Replace all remaining emoji with terminal bracket notation (dashboard.js,
ticket.js, markdown.js)
- Migrate all toast.*() shim calls to lt.toast.* across all JS files
View fixes:
- Remove hardcoded [ ] brackets from .btn buttons (CSS now adds them)
- Replace all emoji with terminal bracket notation in all views and admin views
- Add missing CSP nonces to AuditLogView.php and UserActivityView.php script tags
- Bump CSS version strings to ?v=20260319b for cache busting
Security fixes:
- update_ticket.php: add authorization check (non-admins can only edit their own
or assigned tickets)
- add_comment.php: validate and cast ticket_id to integer with 400 response
- clone_ticket.php: fix unconditional session_start(), add ticket ID validation,
add internal ticket access check
- bulk_operation.php: add HTTP 401/403 status codes on auth failures
- upload_attachment.php: fix missing $conn arg in AttachmentModel constructor
- assign_ticket.php: add ticket existence check and permission verification
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
JS mouseenter/mouseleave handlers were setting row.style.backgroundColor
inline, fighting with the CSS tr:hover rule. On mouseleave both fired
simultaneously causing a double repaint / blink. Removed the redundant
JS handlers — the CSS tr:hover transition already handles this cleanly.
Also removed body flicker animation from base.css (was still present
after being removed from dashboard.css).
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Security:
- Fix IDOR in delete/update comment (add ticket visibility check)
- XSS defense-in-depth in DashboardView active filters
- Replace innerHTML with DOM construction in toast.js
- Remove redundant real_escape_string in check_duplicates
- Add rate limiting to get_template, download_attachment, audit_log,
saved_filters, user_preferences endpoints
Bug fixes:
- Session timeout now reads from config instead of hardcoded 18000
- TicketController uses $GLOBALS['config'] instead of duplicate .env parsing
- Add DISCORD_WEBHOOK_URL to centralized config
- Cleanup script uses hashmap for O(1) ticket ID lookups
Dead code removal (~100 lines):
- Remove dead getTicketComments() from TicketModel (wrong bind_param type)
- Remove dead getCategories()/getTypes() from DashboardController
- Remove ~80 lines dead Discord webhook code from update_ticket API
Consolidation:
- Create api/bootstrap.php for shared API setup (auth, CSRF, rate limit)
- Convert 6 API endpoints to use bootstrap
- Extract escapeHtml/getTicketIdFromUrl into shared utils.js
- Batch save for user preferences (1 request instead of 7)
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
- Add APP_DOMAIN config for correct Discord webhook ticket links
- Add "Assign To" dropdown on create ticket form
- Update TicketModel.createTicket() to support assigned_to field
- Update documentation for APP_DOMAIN requirement
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
Mobile bottom nav:
- Added nav-label class to all text labels in JS
- Fixed icon sizing (20px fixed height)
- Fixed label sizing (10px for all)
- Equal width columns (25% each)
- Changed gear emoji from ⚙️ to ⚙ for consistency
Ticket view mobile:
- Removed all borders from ticket container
- Removed decorative corners on mobile
- Reduced nested padding significantly
- ascii-frame-inner now 0.75rem padding (was 1rem)
- Nested ascii-frame-inner only 0.5rem
- detail-group full-width has no padding
- Content goes edge-to-edge
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Add comment threading/reply functionality with nested display
- Database migration for parent_comment_id and thread_depth columns
- Recursive comment rendering with depth-based indentation
- Reply form with inline UI and smooth animations
- Thread collapse/expand capability
- Max thread depth of 3 levels
- Fix 401 authentication errors on API calls
- Add credentials: 'same-origin' to all fetch calls
- Affects settings.js, ticket.js, dashboard.js, advanced-search.js
- Ensures session cookies are sent with requests
- Enhanced comment styling
- Thread connector lines for visual hierarchy
- Reply button on comments (up to depth 3)
- Quote block styling for replies
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
Keyboard Navigation:
- Add J/K keys for Gmail-style ticket list navigation
- Add N key for new ticket, C for comment focus
- Add G then D for go to dashboard (vim-style)
- Add 1-4 number keys for quick status changes on ticket page
- Add Enter to open selected ticket
- Update keyboard help modal with all new shortcuts
Ticket Age Indicator:
- Show "Last activity: X days ago" on ticket view
- Visual warning (yellow pulse) for tickets idle >5 days
- Critical warning (red pulse) for tickets idle >10 days
Ticket Clone Feature:
- Add "Clone" button on ticket view
- Creates copy with [CLONE] prefix in title
- Preserves description, priority, category, type, visibility
- Automatically creates "relates_to" dependency to original
Active Filter Badges:
- Show visual badges above ticket table for active filters
- Click X on badge to remove individual filter
- "Clear All" button to reset all filters
- Color-coded by filter type (status, priority, search)
Visual Enhancements:
- Add keyboard-selected row highlighting for J/K navigation
- Smooth animations for filter badges
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
Refactored all inline event handlers (onclick, onchange, onsubmit) to use
addEventListener with data-action attributes and event delegation pattern.
Changes:
- views/*.php: Replaced inline handlers with data-action attributes
- views/admin/*.php: Same refactoring for all admin views
- assets/js/dashboard.js: Added event delegation for bulk/quick action modals
- assets/js/ticket.js: Added event delegation for dynamic elements
- assets/js/markdown.js: Refactored toolbar button handlers
- assets/js/keyboard-shortcuts.js: Refactored modal close button
- SecurityHeadersMiddleware.php: Enabled strict CSP with nonces
The CSP now uses script-src 'self' 'nonce-{nonce}' instead of 'unsafe-inline',
significantly improving XSS protection.
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
Major mobile improvements:
- Sticky header with simplified controls
- Slide-out filter sidebar with overlay
- Bottom navigation bar (Home, Filter, New, Settings)
- Stacked toolbar layout
- Full-width modals sliding up from bottom
- Admin dropdown as bottom sheet
- Horizontal scrolling table with touch support
- 44px minimum touch targets throughout
- iOS zoom prevention on inputs
- Landscape mode optimizations
CSS changes:
- Rewrote all mobile styles with correct class names
- Added mobile bottom nav styles
- Fixed toolbar-left, toolbar-center, toolbar-right
- Fixed user-header-left, user-header-right
JS changes:
- initMobileSidebar now creates bottom nav
- Removed style.display = 'none' (CSS handles visibility)
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
Bug fixes:
- Fix ticket ID extraction using URLSearchParams instead of split()
- Add error handling for query result in get_users.php
- Make Discord webhook URLs dynamic (use HTTP_HOST)
Code cleanup:
- Remove debug console.log statements from dashboard.js and ticket.js
- Add getTicketIdFromUrl() helper function to both JS files
Documentation:
- Update Claude.md: fix web server (nginx not Apache), add new notes
- Update README.md: add keyboard shortcuts, update setup instructions
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Fix collapsible sidebar toggle button positioning (moved outside sidebar)
- Toggle button now stays visible when sidebar is collapsed
- Update cache busting version
- Update Claude.md with new features documentation
- Update README.md with new features documentation
- Remove migrations folder (no longer needed)
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Remove is_active filter from get_users.php (column doesn't exist)
- Fix ticket ID validation regex in upload_attachment.php (9-digit format)
- Fix createSettingsModal reference to use openSettingsModal from settings.js
- Add error handling for dependencies tab to prevent infinite loading
- Add try-catch wrapper to ticket_dependencies.php API
- Make export dropdown visible only when tickets are selected
- Export only selected tickets instead of all filtered tickets
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
Fixed sorting logic for the "Assigned To" column on dashboard:
Problem:
- "Unassigned" was sorted alphabetically with user names
- Appeared randomly in middle of list (after 'S', before 'V')
- Made it hard to find unassigned tickets when sorted
Solution:
- "Unassigned" tickets now always appear at end of list
- Regardless of sort direction (A→Z or Z→A)
- Assigned user names still sort normally among themselves
- Example A→Z: Alice, Bob, Charlie... Unassigned
- Example Z→A: Zack, Yolanda, Xavier... Unassigned
This keeps unassigned tickets grouped together and predictable.
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Security improvements across all JavaScript files:
CSRF Protection:
- assets/js/ticket.js - Added X-CSRF-Token header to 5 fetch calls
(update_ticket.php x3, add_comment.php, assign_ticket.php)
- assets/js/dashboard.js - Added X-CSRF-Token to 8 fetch calls
(update_ticket.php x2, bulk_operation.php x6)
- assets/js/settings.js - Added X-CSRF-Token to user preferences save
- assets/js/advanced-search.js - Added X-CSRF-Token to filter save/delete
XSS Prevention:
- assets/js/ticket.js:183-209 - Replaced insertAdjacentHTML() with safe
DOM API (createElement/textContent) to prevent script injection in
comment rendering. User-supplied data (user_name, created_at) now
auto-escaped via textContent.
All state-changing operations now include CSRF token validation.
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
## Hamburger Menu Updates
- Ticket page menu: Added ascii-subsection-header and ascii-frame-inner wrapper
- Dashboard menu: Added ascii-subsection-header and dashboard-filters wrapper
- Maintains all inline editing functionality for ticket fields
- Preserves all filter checkbox functionality for dashboard
## Settings Modal Enhancement
- Wrapped in ascii-frame-outer with ╚╝ bottom corners
- Added ascii-section-header for title
- Nested content in ascii-content → ascii-frame-inner
- Added ascii-divider before footer
- Moved close button to footer for better layout
## Bulk Operations Modals
- Bulk Assign Modal: Full ASCII frame structure with nested sections
- Bulk Priority Modal: Full ASCII frame structure with nested sections
- Both modals now have:
* ascii-frame-outer with corner decorations
* ascii-section-header for title
* ascii-content and ascii-frame-inner for body
* ascii-divider before footer
* Consistent visual hierarchy with rest of app
## Code Quality
- All event handlers and functionality preserved
- No breaking changes to JavaScript logic
- Consistent frame structure across all dynamically generated UI
- All modals and menus now match the nested frame aesthetic
## Files Modified
- assets/js/dashboard.js: Updated 5 HTML generation functions
* createHamburgerMenu() - ticket page version
* createHamburgerMenu() - dashboard version
* createSettingsModal()
* showBulkAssignModal()
* showBulkPriorityModal()
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
## Light Mode Removal & Optimization
- Removed theme toggle functionality from dashboard.js
- Forced dark mode only (terminal aesthetic)
- Cleaned up .theme-toggle CSS class and styles
- Removed body.light-mode CSS rules from all view files
- Simplified user-header styles to use static dark colors
- Removed CSS custom properties (--header-bg, --header-text, --border-color)
- Removed margin-right for theme toggle button (no longer needed)
## CreateTicketView Complete Restructuring
- Added user header with back link and user info
- Restructured into 6 vertical nested ASCII sections:
1. Form Header - Create New Ticket introduction
2. Template Selection - Optional template dropdown
3. Basic Information - Title input field
4. Ticket Metadata - Status, Priority, Category, Type (4-column)
5. Detailed Description - Main textarea
6. Form Actions - Create/Cancel buttons
- Each section wrapped in ascii-section-header → ascii-content → ascii-frame-inner
- Added ASCII dividers between all sections
- Added ╚╝ bottom corner characters to outer frame
- Improved error message styling with priority-1 color
- Added helpful placeholder text and hints
## Files Modified
- assets/css/dashboard.css: Removed theme toggle CSS (~19 lines)
- assets/js/dashboard.js: Removed initThemeToggle() and forced dark mode
- views/DashboardView.php: Simplified user-header CSS (removed light mode)
- views/TicketView.php: Simplified user-header CSS (removed light mode)
- views/CreateTicketView.php: Complete restructuring (98→242 lines)
## Code Quality
- Maintained all existing functionality and event handlers
- Kept all class names for JavaScript compatibility
- Consistent nested frame structure across all pages
- Zero breaking changes to backend or business logic
- Optimized by removing ~660 unused lines total
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Fixed all reported issues:
1. **Dark Mode Improvements:**
- Fixed bulk-actions-info white on white text (now yellow on dark background)
- Fixed timeline-content boxes with explicit dark mode colors
- All text now properly visible in dark mode
2. **Dashboard Enhancement:**
- Added "Assigned To" column showing ticket assignments
- Updated TicketModel query to include assigned user information
- Shows "Unassigned" when no user assigned
3. **Removed Ticket View Tracking:**
- Removed logTicketView call from TicketController
- Created migration 011 to delete all view records from audit_log
- Viewing tickets no longer clutters activity timeline
4. **Removed Duplicate Status Dropdown:**
- Removed status field from hamburger menu
- Status can now only be changed via the workflow-validated dropdown in ticket header
- Prevents confusion and ensures all status changes follow workflow rules
All changes improve usability and reduce clutter.
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Add comprehensive bulk operations system for admins:
- Created BulkOperationsModel.php with operation tracking and processing
- Added bulk_operation.php API endpoint for bulk operations
- Created get_users.php API endpoint for user dropdown in bulk assign
- Updated DashboardView.php with checkboxes and bulk actions toolbar
- Added JavaScript functions for:
- Select all/clear selection
- Bulk close tickets
- Bulk assign tickets
- Bulk change priority
- Added comprehensive CSS for bulk actions toolbar and modals
- All bulk operations are admin-only (enforced server-side)
- Operations tracked in bulk_operations table with audit logging
- Supports bulk_close, bulk_assign, and bulk_priority operations
Admins can now select multiple tickets and perform batch operations, significantly improving workflow efficiency.
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Add ticket template system for quick ticket creation:
- Created TemplateModel.php with full CRUD operations for templates
- Added get_template.php API endpoint to fetch template data
- Updated TicketController to load templates in create() method
- Modified CreateTicketView.php to include template selector dropdown
- Added loadTemplate() JavaScript function to populate form fields
- Templates include: title, description, category, type, and default priority
- Database already seeded with default templates (Hardware Failure, Software Installation, Network Issue, Maintenance Request)
Users can now select from predefined templates when creating tickets, speeding up common ticket creation workflows.
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
jared