Mobile bottom nav:
- Consistent sizing for icons (1.1rem) and text (0.7rem)
- Added .nav-label class for text labels
- Increased height to 64px for better touch targets
- Added active state styling
Ticket view mobile improvements:
- Full width container (removed margins, no side borders)
- Wider tab content areas with proper padding
- Tabs now fill available width
- Active tab has bottom border indicator
- Description textarea full width with proper sizing
- Markdown preview with better font sizing
- Improved comment form styling
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Change overflow-x from auto to visible in table wrapper
- Allow text wrapping in table cells instead of ellipsis truncation
- Remove min-width constraints that forced horizontal scrolling
- Change textarea white-space from pre to pre-wrap
- Remove fixed min-height on ticket container and description
- Update mobile styles to wrap content instead of scroll
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Move inline styles to CSS classes in ticket.css and dashboard.css
- Add intermediate responsive breakpoints (600px, 900px, 1200px)
- Convert HTML to semantic elements (header, section, article)
- Add ARIA attributes for modals and navigation
- Add utility classes for text styling and spacing
- Update cache-busting version numbers
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Add comment threading/reply functionality with nested display
- Database migration for parent_comment_id and thread_depth columns
- Recursive comment rendering with depth-based indentation
- Reply form with inline UI and smooth animations
- Thread collapse/expand capability
- Max thread depth of 3 levels
- Fix 401 authentication errors on API calls
- Add credentials: 'same-origin' to all fetch calls
- Affects settings.js, ticket.js, dashboard.js, advanced-search.js
- Ensures session cookies are sent with requests
- Enhanced comment styling
- Thread connector lines for visual hierarchy
- Reply button on comments (up to depth 3)
- Quote block styling for replies
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
Keyboard Navigation:
- Add J/K keys for Gmail-style ticket list navigation
- Add N key for new ticket, C for comment focus
- Add G then D for go to dashboard (vim-style)
- Add 1-4 number keys for quick status changes on ticket page
- Add Enter to open selected ticket
- Update keyboard help modal with all new shortcuts
Ticket Age Indicator:
- Show "Last activity: X days ago" on ticket view
- Visual warning (yellow pulse) for tickets idle >5 days
- Critical warning (red pulse) for tickets idle >10 days
Ticket Clone Feature:
- Add "Clone" button on ticket view
- Creates copy with [CLONE] prefix in title
- Preserves description, priority, category, type, visibility
- Automatically creates "relates_to" dependency to original
Active Filter Badges:
- Show visual badges above ticket table for active filters
- Click X on badge to remove individual filter
- "Clear All" button to reset all filters
- Color-coded by filter type (status, priority, search)
Visual Enhancements:
- Add keyboard-selected row highlighting for J/K navigation
- Smooth animations for filter badges
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
Refactored all inline event handlers (onclick, onchange, onsubmit) to use
addEventListener with data-action attributes and event delegation pattern.
Changes:
- views/*.php: Replaced inline handlers with data-action attributes
- views/admin/*.php: Same refactoring for all admin views
- assets/js/dashboard.js: Added event delegation for bulk/quick action modals
- assets/js/ticket.js: Added event delegation for dynamic elements
- assets/js/markdown.js: Refactored toolbar button handlers
- assets/js/keyboard-shortcuts.js: Refactored modal close button
- SecurityHeadersMiddleware.php: Enabled strict CSP with nonces
The CSP now uses script-src 'self' 'nonce-{nonce}' instead of 'unsafe-inline',
significantly improving XSS protection.
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Refactored TicketView.php to use event listeners instead of onclick
- Added unsafe-inline to CSP as fallback for legacy handlers in other views
- TODO: Complete refactoring of DashboardView and admin views
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Removed min-width: 180px from .setting-row label
- Changed min-width: 200px to min-width: 0 for form inputs
- Labels now size to content, inputs fill remaining space
- Updated cache version to 20260126c
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Added .setting-row-compact class for stacked label/input layout
- Updated TemplatesView.php grid to use compact rows (3 columns)
- Updated RecurringTicketsView.php grid to use compact rows (2 columns)
- Removed inline style="width: 100%" (handled by CSS now)
- Labels now stack above inputs in grid context for clarity
- Updated cache version to 20260126b
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
Template fixes:
- Fixed column name mismatch: use 'default_priority' instead of 'priority'
- Updated manage_templates.php API INSERT and UPDATE queries
- Updated TemplatesView.php to use correct field name in PHP and JS
CSS improvements for .setting-row:
- Better flexbox layout with flex-wrap for responsiveness
- Proper styling for inputs, selects, and textareas in setting rows
- Labels now align to top (better for textareas)
- Added focus states with amber glow effect
- Improved checkbox styling within setting rows
- Better mobile responsive behavior (stacked layout)
- Updated cache version to 20260126a
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Add comment edit/delete functionality (owner or admin can modify)
- Add edit/delete buttons to comments in TicketView
- Create update_comment.php and delete_comment.php API endpoints
- Add updateComment() and deleteComment() methods to CommentModel
- Show "(edited)" indicator on modified comments
- Add migration script for updated_at column
- Auto-link URLs in plain text comments (non-markdown)
- Add markdown table support with proper HTML rendering
- Preserve code blocks during markdown parsing
- Fix mobile UI elements showing on desktop (add display:none defaults)
- Add mobile styles for CreateTicketView form elements
- Stack status-priority-row on mobile devices
- Update cache busters to v20260124e
- Update Claude.md and README.md documentation
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
Dashboard sidebar fixes:
- Added proper styling for sidebar interior on mobile
- Filter groups have touch-friendly labels (44px height)
- Larger checkboxes (22px)
- Full-width apply/clear buttons
- Border separators between filter groups
Ticket page fixes:
- Metadata fields stack vertically on mobile
- Assignment dropdown full-width
- All selects have 48px height and 16px font
- Better spacing throughout
- Sticky header
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
Major mobile improvements:
- Sticky header with simplified controls
- Slide-out filter sidebar with overlay
- Bottom navigation bar (Home, Filter, New, Settings)
- Stacked toolbar layout
- Full-width modals sliding up from bottom
- Admin dropdown as bottom sheet
- Horizontal scrolling table with touch support
- 44px minimum touch targets throughout
- iOS zoom prevention on inputs
- Landscape mode optimizations
CSS changes:
- Rewrote all mobile styles with correct class names
- Added mobile bottom nav styles
- Fixed toolbar-left, toolbar-center, toolbar-right
- Fixed user-header-left, user-header-right
JS changes:
- initMobileSidebar now creates bottom nav
- Removed style.display = 'none' (CSS handles visibility)
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Add cache busting query params to JS/CSS files (v=20260123)
- Add visibility group selection UI for editing existing tickets
- Add toggleVisibilityGroupsEdit() and getSelectedVisibilityGroups() functions
- Fix visibility data being saved when editing tickets
- Pass $conn to views for UserModel access
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Add TIMEZONE config option (default: America/New_York)
- Set PHP default timezone from config
- Add timezone offset and abbreviation for JavaScript
- Update stat card filters to use server timezone
- Add timezone config to Dashboard and Ticket views
Timezone can be changed via TIMEZONE env variable.
All dates now consistent with server timezone (EST by default).
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
Add CSRF token injection to the remaining view files:
- views/TicketView.php - Added CSRF token before ticket data script
- views/CreateTicketView.php - Added CSRF token in head section
All view files now expose window.CSRF_TOKEN for JavaScript fetch calls.
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
## Light Mode Removal & Optimization
- Removed theme toggle functionality from dashboard.js
- Forced dark mode only (terminal aesthetic)
- Cleaned up .theme-toggle CSS class and styles
- Removed body.light-mode CSS rules from all view files
- Simplified user-header styles to use static dark colors
- Removed CSS custom properties (--header-bg, --header-text, --border-color)
- Removed margin-right for theme toggle button (no longer needed)
## CreateTicketView Complete Restructuring
- Added user header with back link and user info
- Restructured into 6 vertical nested ASCII sections:
1. Form Header - Create New Ticket introduction
2. Template Selection - Optional template dropdown
3. Basic Information - Title input field
4. Ticket Metadata - Status, Priority, Category, Type (4-column)
5. Detailed Description - Main textarea
6. Form Actions - Create/Cancel buttons
- Each section wrapped in ascii-section-header → ascii-content → ascii-frame-inner
- Added ASCII dividers between all sections
- Added ╚╝ bottom corner characters to outer frame
- Improved error message styling with priority-1 color
- Added helpful placeholder text and hints
## Files Modified
- assets/css/dashboard.css: Removed theme toggle CSS (~19 lines)
- assets/js/dashboard.js: Removed initThemeToggle() and forced dark mode
- views/DashboardView.php: Simplified user-header CSS (removed light mode)
- views/TicketView.php: Simplified user-header CSS (removed light mode)
- views/CreateTicketView.php: Complete restructuring (98→242 lines)
## Code Quality
- Maintained all existing functionality and event handlers
- Kept all class names for JavaScript compatibility
- Consistent nested frame structure across all pages
- Zero breaking changes to backend or business logic
- Optimized by removing ~660 unused lines total
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Add comprehensive workflow management system for ticket status transitions:
- Created WorkflowModel.php for managing status transition rules
- Updated TicketController.php to load allowed transitions for each ticket
- Modified TicketView.php to display dynamic status dropdown with only allowed transitions
- Enhanced api/update_ticket.php with server-side workflow validation
- Added updateTicketStatus() JavaScript function for client-side status changes
- Included CSS styling for status select dropdown with color-coded states
- Transitions can require comments or admin privileges
- Status changes are validated against status_transitions table
This feature enforces proper ticket workflows and prevents invalid status changes.
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
- Add assigned_to column support in TicketModel with assignTicket() and unassignTicket() methods
- Create assign_ticket.php API endpoint for assignment operations
- Update TicketController to load user list from UserModel
- Add assignment dropdown UI in TicketView
- Add JavaScript handler for assignment changes
- Integrate with audit log for assignment tracking
Users can now assign tickets to team members via dropdown selector.
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
