- NotificationHelper::notifyWatchers: excludeUserId parameter was
accepted but never used; actors were notified of their own actions.
Fix: add AND tw.user_id != ? clause to watcher query when exclusion
is requested.
- TicketView.php: formatAction() default case returned raw
$event['action_type'] unescaped into HTML context. Fix: wrap with
htmlspecialchars().
- Admin views: field_id, recurring_id, template_id, transition_id
in data-id attributes were uncast; field_type was unescaped in
CustomFieldsView; from/to_status slugs derived from DB values were
used directly in class attributes in WorkflowDesignerView.
Fix: (int) cast for IDs, htmlspecialchars for field_type,
preg_replace to sanitize DB-derived CSS class slugs.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- dashboard.js: use String(cb.value) instead of parseInt() in
getSelectedTicketIds() so zero-padded IDs like 000123456 are
preserved when sent to bulk_operation.php
- DashboardView.php: remove (int) cast on data-ticket-id attribute
for quick-status button; was stripping leading zeros
- TicketView.php: remove (int) cast on export URL ticket_id param
- update_ticket.php: preserve ticket_id as string via trim((string)...)
- add_comment.php: preserve ticket_id as string; validate with
ctype_digit instead of (int) cast so comments are stored with the
canonical zero-padded ID matching the tickets table
- export_tickets.php: validate singleId as string to avoid stripping
leading zeros in the export endpoint
- notifications.php: preserve ticket_id strings in URLs and ticket
ownership checks; index myTicketIds by both int and string forms
for robust lookup regardless of how audit_log stored the ID
- TicketController.php: fix inline dependency insert — column was
wrong (depends_on_ticket_id → depends_on_id) and bind types were
wrong ("iii" → "ssi"); feature was silently broken
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
A '?' button next to the MD/Preview toggles opens a reference modal
covering all supported syntax: inline formatting, headings, lists,
task lists, tables, code blocks, footnotes, emoji shortcodes, and
ticket references.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
The #markdownPreview div lacked the lt-markdown class, so CSS rules for
list-style (ul bullets, ol numbers), mark, del, task items etc. never
applied during live preview while typing.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
comment-text divs with data-markdown were never getting the lt-markdown
class, so all scoped CSS (ul/ol/li bullets, mark, del, task items, etc.)
had no effect. Fixed in PHP template, JS comment builder, and
renderMarkdownComments().
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- add_comment.php: include user_id in response for avatar rendering
- ticket.js: add buildCommentElement() helper that matches server-rendered
comment structure (avatar, edit/delete buttons, textarea); use it in
addComment() and submitReply() so new comments show the avatar immediately
- AuditLogModel: logCommentCreate uses action_type='comment' not 'create'
- TicketView: formatAction handles entity_type='comment' with action_type='create'
for existing DB records; prevents "created this ticket" showing for comments
- update_ticket.php: remove owner/assignee restriction so any authenticated
team member can update ticket status and fields
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- TicketView.php: Show 3 lt-skeleton-card placeholders in the comment list
while "Load more" fetches; skeletons are removed on resolve or error
- ticket.css: Add .comment-skeleton margin spacing
- WorkflowDesignerView.php + manage_workflows.php: Prevent creating/editing
status transitions where from_status === to_status (client + server check)
- RecurringTicketsView.php: Expand monthly day picker from 28 to 31 days
(days 29-31 labelled "last day in short months")
- RecurringTicketModel.php: Clamp monthly schedule day to last day of target
month using format('t') instead of hard-capping at 28
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- TicketView: ticket age was measuring from last update not creation;
fixed to always use created_at
- dashboard.js: bulk assign used non-existent onSelect callback (no
selection was ever stored); fixed to onChange with selected[0],
added max:1 to enforce single-select
- base.js: lt.combobox Enter key only fired when focusedIdx >= 0;
now falls back to first filtered result when no arrow key used
- DashboardView + dashboard.js + dashboard.css: add COLS ▾ button on
table header that opens a checkbox panel to show/hide optional
columns (Ticket ID, Category, Type, Created By, Assigned To,
Created, Updated); state persisted in localStorage, Reset button
restores all; core columns (Priority, Title, Status, Actions) always
visible; data-col attributes added to all th/td for CSS targeting
Notifications bell: was functional all along — was broken by the
notifications.php 500 error (now fixed). Avg resolution: correct,
tickets genuinely take ~158 days average on this dataset.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- ticket.js: status change requiring a comment now shows an inline
modal with a textarea — comment is actually posted before the status
changes, instead of just warning the user and changing anyway
- layout_header.php: add ⌘K button in header so users can discover
the command palette; also removes inline onclick in favor of JS
(CSP-safe via nonce script block already present)
- TicketView.php: upgrade breadcrumb to lt-breadcrumb markup with
ticket title preview (truncated at 45 chars) and aria-current
- ticket.js + ticket.css: image attachments now render as clickable
thumbnails (3rem×3rem) that open in lt.lightbox; non-image files
keep the icon display unchanged
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Adds lt-cmd-overlay HTML to layout_header.php and initializes
lt.cmdPalette with commands for: navigation (Dashboard, New Ticket),
filters (My Tickets, Unassigned, P1 Critical), admin pages (if admin),
and recent tickets (last 5 viewed, stored in localStorage).
TicketView.php records each viewed ticket ID to localStorage under
lt_recent_tickets so the command palette can surface them as Recent.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Remove duplicate edit-comment/delete-comment cases from TicketView.php inline
script — ticket.js already handles them. Double-call of editComment() would
immediately open then close the edit form (second call sees .editing → cancels)
- Fix keyboard shortcut 1-4 status change: dispatchEvent(new Event('change'))
was non-bubbling (default), so the document-level change delegation in TicketView
never received it. Now uses { bubbles: true } so updateTicketStatus() fires correctly
- Fix saved filter status type: getCurrentFilterCriteria() was saving status as a
joined string "Open,Pending" but pill-click handler called .join() expecting an array
(TypeError swallowed by try/catch → status filter silently not applied). Now saves
as array; applySavedFilterCriteria handles both arrays and legacy strings
- Pill-click handler also updated to handle both array and string status formats
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Replace style="text-align:center" with .lt-text-center utility class in
WorkflowDesignerView, CustomFieldsView, error_403, error_404, DashboardView JS string
- Replace style="margin-top:..." with .lt-mt-sm utility in WorkflowDesignerView
- Switch comment-edit-raw data-store textareas to .is-hidden class (TicketView PHP
+ JS-rendered; ticket.js template literal) — these are never shown, only read via .value
- Add aria-describedby="visibilityGroupsHint" + id on hint <p> in CreateTicketView
- Fix bind_param type string bug in manage_workflows.php PUT handler: 'ssiiiii' → 'ssiiii'
(7 type chars for 6 params caused binding error on workflow transition updates)
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Remove all onerror="this.style.display='none'" from avatar imgs in
layout_header.php, DashboardView.php, and TicketView.php (PHP + JS)
- Replace onclick SLA dismiss with data-action="dismiss-priority-banner"
attribute; handler wired via existing click delegation in TicketView.php
- Global capture-phase error delegation in layout_footer.php handles all
avatar image failures by adding .lt-avatar-img-err class (CSS display:none)
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Dependencies tab: auto-loads potential duplicates via /api/check_duplicates.php
on first activation; shows 'Mark duplicate' button per result which POSTs to
ticket_dependencies with type=duplicates and refreshes the dependencies list
- Settings modal: replaced checkboxes with lt-toggle switches for
notifications_enabled and sound_effects; loads current user prefs on modal open
and saves via /api/user_preferences.php on SAVE button
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- TicketView: SLA banner now shows live HH:MM:SS elapsed + countdown via JS setInterval
(previously showed static hours from PHP)
- TicketView: Markdown toggles in comment form replaced with lt-toggle switches
- layout_header: In-app notification bell (🔔) with dropdown panel for all users
- layout_footer: Notification JS — polls /api/notifications.php every 60s, badge count,
mark-all-read, panel open/close with Escape/outside-click
- api/notifications.php (new): Returns assign/comment/status-change events from audit_log
for current user's tickets and watched tickets; mark-read via user_preferences
- DashboardView: Ticket preview right drawer — Ctrl+click title or ⊙ peek button
opens lt-drawer-right with ticket summary extracted from table row DOM
- DashboardView: lt.sortable wired on all 4 kanban columns (group='kanban')
Cross-column drag = status change via POST /api/update_ticket.php with optimistic UI
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- watch_ticket.php GET now returns watcher list (up to 6 users) for avatar group
- TicketView: watcher avatar group rendered next to WATCH button, refreshes on toggle
- Rewrite renderDependencies/renderDependents to use TDS lt-kv-grid/lt-badge/lt-btn classes
- renderDependencies: show lt-alert--warning blocker banner when blocked_by has open tickets
- Fix ALL hardcoded ?v=20260327 asset version strings in CreateTicketView + all admin views
- base.css: fix .lt-nav-dropdown-menu hardcoded background → var(--bg-overlay)
- base.css: add light-theme overrides for nav dropdown menu (background, links, hover)
- ticket.css: add .lt-avatar-group and .lt-avatar--overflow styles for watcher display
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Fix DashboardView asset version (was hardcoded 20260327, now uses config ASSET_VERSION)
- Add lt-dot status indicators on dashboard table rows and ticket view toolbar
- Add lt-tag display for Category/Type in ticket read mode (swaps to select in edit mode)
- Add P1/P2 SLA alert banner with elapsed time, progress bar, per-session dismiss
- Wire command palette (Ctrl+K): global nav + admin links via lt.cmdPalette.init()
- Fix cmdPalette.init() call format (flat array, not nested group objects)
- Improve activity timeline: richer formatAction(), better color coding by event type,
inline status transitions shown in meta row, icon column added
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Sync base.css + base.js from web_template (adds lt-scanlines,
lt-cursor, lt-radar, lt-display-field, --font-crt/VT323 token)
- Add VT323 to Google Fonts link in layout_header.php
- Add lt-scanlines to <body> — CRT scanline overlay, light-mode suppressed
- Replace custom .editable-metadata:disabled CSS override in ticket.css
with the canonical .lt-display-field class from base.css
- Switch Priority/Category/Type/Visibility selects and visibility-group
checkboxes in TicketView.php from disabled attribute to lt-display-field
- Update toggleEditMode() in ticket.js to add/remove lt-display-field
instead of toggling the disabled attribute
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Root cause: disabled textarea gets opacity:0.45 + color:var(--text-muted) from
base.css, making it near-invisible on OLED (true-black background).
Fix:
- TicketView: add #ticketDescriptionView (div.lt-markdown) alongside the textarea;
textarea is now hidden by default (style="display:none"), view div is shown
- ticket.js: renderDescriptionView() renders raw text via parseMarkdown() or nl2br;
showDescriptionView() / showDescriptionEdit() swap between them;
toggleEditMode() calls showDescriptionEdit() when entering edit, and
renderDescriptionView() + showDescriptionView() when returning to read mode
- ticket.css: .ticket-description-view sets full-contrast text-primary/secondary
colors, min-height, and line-height for comfortable reading
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Ticket watchers:
- api/watch_ticket.php: GET (watch state) + POST (watch/unwatch toggle)
- index.php: route for /api/watch_ticket.php
- TicketView: WATCH/UNWATCH button with live state fetch and toggle
- NotificationHelper::notifyWatchers(): fetches watchers from DB, resolves
Matrix IDs via Synapse, fires notification to watchers + global list
- add_comment.php, update_ticket.php: call notifyWatchers on comment and
status-change events respectively
Fulltext search:
- TicketModel::hasFulltextIndex(): detects FULLTEXT index via information_schema
- getAllTickets(): uses MATCH...AGAINST when fulltext index exists, LIKE fallback
when not yet applied — zero-downtime rollout
Single-query pagination:
- getAllTickets() replaces separate COUNT + SELECT with COUNT(*) OVER() window
function — one round trip to DB per page load instead of two
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Comment pagination:
- CommentModel: add getCommentCount(), paginated getCommentsByTicketId()
with getThreadedCommentsPaged() for threading + LIMIT/OFFSET
- TicketController: load first 50 root comments + total count on page load
- api/get_comments.php: new AJAX endpoint for Load More (index.php routed)
- TicketView: Load More button + buildCommentEl() JS renderer for AJAX comments;
passes totalComments/commentOffset/isAdmin to window.ticketData
Matrix integration:
- NotificationHelper: add sendStatusChangeNotification(), sendCommentNotification(),
sendMentionNotification(), sendAssignmentNotification() alongside existing
sendTicketNotification(); internal fire() helper replaces duplicated cURL logic
- SynapseHelper: new helper that resolves SSO usernames → Matrix IDs by querying
Synapse Admin REST API directly (no caching, no stale data)
- config.php: add SYNAPSE_ADMIN_URL, SYNAPSE_ADMIN_TOKEN, MATRIX_NOTIFY_COMMENTS,
MATRIX_NOTIFY_ASSIGNMENTS config keys (all from .env)
- api/update_ticket.php: fire status-change notification after successful save
- api/add_comment.php: resolve @mentioned usernames via SynapseHelper and fire
mention notification; fire general comment notification when MATRIX_NOTIFY_COMMENTS=1
- api/assign_ticket.php: fire assignment notification (resolves assignee via Synapse)
when MATRIX_NOTIFY_ASSIGNMENTS=1
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Optimistic locking:
- TicketView now includes updated_at in window.ticketData
- ticket.js saveTicket() sends expected_updated_at on every save so
the server can detect concurrent edits
- On conflict response, shows a clear toast: "ticket was modified by
someone else while you were editing — reload to see latest version"
- On success, syncs window.ticketData.updated_at from server response
so subsequent saves use the correct lock key
- update_ticket.php now returns updated_at in success response
Visibility audit log:
- updateVisibility() result is now checked; on success, logs a delta
entry to the audit trail with from/to visibility and groups so the
timeline shows who changed visibility and when
Full ticket export:
- export_tickets.php now accepts format=full with a single ticket_id
- Produces a JSON file containing ticket fields, flat comment list
(with author, timestamps, text), and the full audit timeline
- Access-controlled: respects canUserAccessTicket() before exporting
- EXPORT button added to ticket toolbar linking directly to the endpoint
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Before: entire ticket data was logged and shown in the activity tab.
After: compare old vs new values before saving; log only fields that
actually changed as { field: { from: '...', to: '...' } } pairs.
- TicketController.php: fetch old ticket before update, compute delta
- api/update_ticket.php: same fix for the API endpoint (currentTicket
already fetched for auth, reuse it for delta comparison)
- TicketView.php: render delta format as "Field: old → new" with color;
truncate long values (description) at 60 chars; keep legacy flat format
as fallback for older log entries
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- base.css: add width:100%+min-width:0 to .lt-main so flex column body
doesn't shrink content due to margin:0 auto from .lt-container
- layout_header.php: restructure mobile nav drawer to match web_template
exactly (nav-drawer-links nav, direct <a> links, section div, no ul/li
wrapper, overlay after drawer); fix lt-nav-overlay id mismatch with
base.js; rename lt-header-username -> lt-header-user (matches CSS);
add JSON_HEX_TAG to all inline json_encode calls (closes </script> XSS)
- base.css: add lt-kv-row/label/value aliases (display:contents pattern
used in web_template v1.2 kv-grid); add lt-badge-sm variant
- Admin views: add missing .catch() on editField/editRecurring/loadUsers;
add JSON_HEX_TAG to json_encode in TemplatesView/WorkflowDesignerView
- TicketView: add JSON_HEX_TAG to all ticket-data json_encode calls
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Full application redesign using Terminal Design System v1.2 (lt-* class
system). Introduces shared layout_header/footer partials, upgrades
base.css/base.js to TDS v1.2, and rewrites all views (Dashboard, Ticket,
CreateTicket, and all 7 admin views) with lt-frame, lt-table, lt-modal,
lt-stats-grid, lt-kv-grid, and data-action event delegation patterns.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Switch tab show/hide from style.display to .tab-content.active CSS class
- Convert visibilityGroupsField, markdownPreview, uploadProgress to use .is-hidden class
- Replace comment text div style.display with classList.add/remove('is-hidden')
- Add .is-hidden utility class to ticket.css
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Add data-ts attributes to TicketView.php: ticket created/updated
header, comment dates (inner span to preserve edited indicator),
and all activity timeline dates
- Add initRelativeTimes() to ticket.js using lt.time.ago(); runs on
DOMContentLoaded and every 60s to keep relative times current
- Attachment dates now use lt.time.ago() with full date in title attr
and ts-cell span for periodic refresh
- Replace all 11 showToast() calls in ticket.js with lt.toast.* directly,
removing reliance on the backwards-compat shim for these paths
- Add span.ts-cell and td.ts-cell CSS to both dashboard.css and ticket.css:
dotted underline + cursor:help signals the title tooltip is available
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
CSS fixes:
- Fix [ ] brackets appearing below button text by replacing display:inline-flex
with display:inline-block + white-space:nowrap on .btn — removes cross-browser
flex pseudo-element inconsistency as root cause
- Remove conflicting .btn::before ripple block (position:absolute was overriding
bracket content positioning)
- Remove overflow:hidden from .btn which was clipping bracket content
- Fix body::after duplicate rule causing GPU layer blink (second position:fixed
rule re-created compositor layer, overriding display:none suppression)
- Replace all transition:all with scoped property transitions in dashboard.css,
ticket.css, base.css (prevents full CSS property evaluation on every hover)
- Convert pulse-warning/pulse-critical keyframes from box-shadow to opacity
animation (GPU-composited, eliminates CPU repaints at 60fps)
- Fix mobile *::before/*::after blanket content:none rule — now targets only
decorative frame glyphs, preserving button brackets and status indicators
- Remove --terminal-green-dim override that broke .lt-btn hover backgrounds
JS fixes:
- Fix all lt.lt.toast.* double-prefix instances in dashboard.js
- Add null guard before .appendChild() on bulkAssignUser select
- Replace all remaining emoji with terminal bracket notation (dashboard.js,
ticket.js, markdown.js)
- Migrate all toast.*() shim calls to lt.toast.* across all JS files
View fixes:
- Remove hardcoded [ ] brackets from .btn buttons (CSS now adds them)
- Replace all emoji with terminal bracket notation in all views and admin views
- Add missing CSP nonces to AuditLogView.php and UserActivityView.php script tags
- Bump CSS version strings to ?v=20260319b for cache busting
Security fixes:
- update_ticket.php: add authorization check (non-admins can only edit their own
or assigned tickets)
- add_comment.php: validate and cast ticket_id to integer with 400 response
- clone_ticket.php: fix unconditional session_start(), add ticket ID validation,
add internal ticket access check
- bulk_operation.php: add HTTP 401/403 status codes on auth failures
- upload_attachment.php: fix missing $conn arg in AttachmentModel constructor
- assign_ticket.php: add ticket existence check and permission verification
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
/web_template/ path was being intercepted by the auth proxy at
t.lotusguild.org returning HTML instead of the actual files. Moving
base.js and base.css into /assets/js/ and /assets/css/ where static
assets are already served correctly. Updated all 10 view files and
deploy.sh accordingly.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Wraps all lt.keys.initDefaults() calls in `if (window.lt)` guards across
6 view files. Adds `if (!window.lt) return` bail-out in keyboard-shortcuts.js
and `if (window.lt)` guard in settings.js DOMContentLoaded handler.
This prevents TypeError crashes when /web_template/base.js returns 404,
which was causing the admin menu click delegation to never register.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Security:
- Fix IDOR in delete/update comment (add ticket visibility check)
- XSS defense-in-depth in DashboardView active filters
- Replace innerHTML with DOM construction in toast.js
- Remove redundant real_escape_string in check_duplicates
- Add rate limiting to get_template, download_attachment, audit_log,
saved_filters, user_preferences endpoints
Bug fixes:
- Session timeout now reads from config instead of hardcoded 18000
- TicketController uses $GLOBALS['config'] instead of duplicate .env parsing
- Add DISCORD_WEBHOOK_URL to centralized config
- Cleanup script uses hashmap for O(1) ticket ID lookups
Dead code removal (~100 lines):
- Remove dead getTicketComments() from TicketModel (wrong bind_param type)
- Remove dead getCategories()/getTypes() from DashboardController
- Remove ~80 lines dead Discord webhook code from update_ticket API
Consolidation:
- Create api/bootstrap.php for shared API setup (auth, CSRF, rate limit)
- Convert 6 API endpoints to use bootstrap
- Extract escapeHtml/getTicketIdFromUrl into shared utils.js
- Batch save for user preferences (1 request instead of 7)
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
- Add APP_DOMAIN config for correct Discord webhook ticket links
- Add "Assign To" dropdown on create ticket form
- Update TicketModel.createTicket() to support assigned_to field
- Update documentation for APP_DOMAIN requirement
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
Mobile bottom nav:
- Added nav-label class to all text labels in JS
- Fixed icon sizing (20px fixed height)
- Fixed label sizing (10px for all)
- Equal width columns (25% each)
- Changed gear emoji from ⚙️ to ⚙ for consistency
Ticket view mobile:
- Removed all borders from ticket container
- Removed decorative corners on mobile
- Reduced nested padding significantly
- ascii-frame-inner now 0.75rem padding (was 1rem)
- Nested ascii-frame-inner only 0.5rem
- detail-group full-width has no padding
- Content goes edge-to-edge
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
Mobile bottom nav:
- Consistent sizing for icons (1.1rem) and text (0.7rem)
- Added .nav-label class for text labels
- Increased height to 64px for better touch targets
- Added active state styling
Ticket view mobile improvements:
- Full width container (removed margins, no side borders)
- Wider tab content areas with proper padding
- Tabs now fill available width
- Active tab has bottom border indicator
- Description textarea full width with proper sizing
- Markdown preview with better font sizing
- Improved comment form styling
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Change overflow-x from auto to visible in table wrapper
- Allow text wrapping in table cells instead of ellipsis truncation
- Remove min-width constraints that forced horizontal scrolling
- Change textarea white-space from pre to pre-wrap
- Remove fixed min-height on ticket container and description
- Update mobile styles to wrap content instead of scroll
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
- Move inline styles to CSS classes in ticket.css and dashboard.css
- Add intermediate responsive breakpoints (600px, 900px, 1200px)
- Convert HTML to semantic elements (header, section, article)
- Add ARIA attributes for modals and navigation
- Add utility classes for text styling and spacing
- Update cache-busting version numbers
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
jared