Fixed markdown preview for comments by replacing marked.parse() calls
with parseMarkdown() function. The application uses a custom markdown
parser (markdown.js), not the marked.js library.
Changes:
- togglePreview(): Use parseMarkdown() instead of marked.parse()
- updatePreview(): Use parseMarkdown() instead of marked.parse()
Resolves issue where markdown preview didn't work for comments but
worked after posting.
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Fixed scope issue where selectedOption variable was not accessible in
performStatusChange(). Updated function signature to accept selectedOption
as a parameter and updated both call sites to pass it.
Resolves error: "selectedOption is not defined" when changing ticket status.
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Fixed syntax error from previous commit where updateTicketStatus()
function had incorrect closing. Changed `});` to `}` at line 434.
This was preventing showTab() and other functions from loading,
breaking the Description/Comments/Activity tab navigation.
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Improved toast notification system with queue management:
**Features Added**:
1. **Toast Queuing**:
- Multiple toasts no longer replace each other
- Toasts are queued and displayed sequentially
- Smooth transitions between queued messages
- Prevents message loss during rapid operations
2. **Manual Dismissal**:
- Click [×] button to dismiss toast immediately
- Useful for long-duration error messages
- Clears auto-dismiss timeout on manual close
- Next queued toast appears immediately after dismiss
3. **Queue Management**:
- Internal toastQueue[] array tracks pending messages
- currentToast reference prevents overlapping displays
- dismissToast() handles both auto and manual dismissal
- Automatic dequeue when toast closes
**Implementation**:
- displayToast() separated from showToast() for queue handling
- timeoutId stored on toast element for cleanup
- Close button styled with terminal aesthetic ([×])
- 300ms fade-out animation preserved
**Benefits**:
✓ No lost messages during bulk operations
✓ Better UX - users can dismiss errors immediately
✓ Clean queue management prevents memory leaks
✓ Maintains terminal aesthetic with minimal close button
Example: Bulk assign 10 tickets with 2 failures now shows:
1. "Bulk assign: 8 succeeded, 2 failed" (toast 1)
2. Next operation's message queued (toast 2)
3. User can dismiss or wait for auto-dismiss
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Fixed sorting logic for the "Assigned To" column on dashboard:
Problem:
- "Unassigned" was sorted alphabetically with user names
- Appeared randomly in middle of list (after 'S', before 'V')
- Made it hard to find unassigned tickets when sorted
Solution:
- "Unassigned" tickets now always appear at end of list
- Regardless of sort direction (A→Z or Z→A)
- Assigned user names still sort normally among themselves
- Example A→Z: Alice, Bob, Charlie... Unassigned
- Example Z→A: Zack, Yolanda, Xavier... Unassigned
This keeps unassigned tickets grouped together and predictable.
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Security improvements across all JavaScript files:
CSRF Protection:
- assets/js/ticket.js - Added X-CSRF-Token header to 5 fetch calls
(update_ticket.php x3, add_comment.php, assign_ticket.php)
- assets/js/dashboard.js - Added X-CSRF-Token to 8 fetch calls
(update_ticket.php x2, bulk_operation.php x6)
- assets/js/settings.js - Added X-CSRF-Token to user preferences save
- assets/js/advanced-search.js - Added X-CSRF-Token to filter save/delete
XSS Prevention:
- assets/js/ticket.js:183-209 - Replaced insertAdjacentHTML() with safe
DOM API (createElement/textContent) to prevent script injection in
comment rendering. User-supplied data (user_name, created_at) now
auto-escaped via textContent.
All state-changing operations now include CSRF token validation.
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
## Hamburger Menu Updates
- Ticket page menu: Added ascii-subsection-header and ascii-frame-inner wrapper
- Dashboard menu: Added ascii-subsection-header and dashboard-filters wrapper
- Maintains all inline editing functionality for ticket fields
- Preserves all filter checkbox functionality for dashboard
## Settings Modal Enhancement
- Wrapped in ascii-frame-outer with ╚╝ bottom corners
- Added ascii-section-header for title
- Nested content in ascii-content → ascii-frame-inner
- Added ascii-divider before footer
- Moved close button to footer for better layout
## Bulk Operations Modals
- Bulk Assign Modal: Full ASCII frame structure with nested sections
- Bulk Priority Modal: Full ASCII frame structure with nested sections
- Both modals now have:
* ascii-frame-outer with corner decorations
* ascii-section-header for title
* ascii-content and ascii-frame-inner for body
* ascii-divider before footer
* Consistent visual hierarchy with rest of app
## Code Quality
- All event handlers and functionality preserved
- No breaking changes to JavaScript logic
- Consistent frame structure across all dynamically generated UI
- All modals and menus now match the nested frame aesthetic
## Files Modified
- assets/js/dashboard.js: Updated 5 HTML generation functions
* createHamburgerMenu() - ticket page version
* createHamburgerMenu() - dashboard version
* createSettingsModal()
* showBulkAssignModal()
* showBulkPriorityModal()
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
## Light Mode Removal & Optimization
- Removed theme toggle functionality from dashboard.js
- Forced dark mode only (terminal aesthetic)
- Cleaned up .theme-toggle CSS class and styles
- Removed body.light-mode CSS rules from all view files
- Simplified user-header styles to use static dark colors
- Removed CSS custom properties (--header-bg, --header-text, --border-color)
- Removed margin-right for theme toggle button (no longer needed)
## CreateTicketView Complete Restructuring
- Added user header with back link and user info
- Restructured into 6 vertical nested ASCII sections:
1. Form Header - Create New Ticket introduction
2. Template Selection - Optional template dropdown
3. Basic Information - Title input field
4. Ticket Metadata - Status, Priority, Category, Type (4-column)
5. Detailed Description - Main textarea
6. Form Actions - Create/Cancel buttons
- Each section wrapped in ascii-section-header → ascii-content → ascii-frame-inner
- Added ASCII dividers between all sections
- Added ╚╝ bottom corner characters to outer frame
- Improved error message styling with priority-1 color
- Added helpful placeholder text and hints
## Files Modified
- assets/css/dashboard.css: Removed theme toggle CSS (~19 lines)
- assets/js/dashboard.js: Removed initThemeToggle() and forced dark mode
- views/DashboardView.php: Simplified user-header CSS (removed light mode)
- views/TicketView.php: Simplified user-header CSS (removed light mode)
- views/CreateTicketView.php: Complete restructuring (98→242 lines)
## Code Quality
- Maintained all existing functionality and event handlers
- Kept all class names for JavaScript compatibility
- Consistent nested frame structure across all pages
- Zero breaking changes to backend or business logic
- Optimized by removing ~660 unused lines total
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Transform entire UI into retro terminal aesthetic with ASCII/ANSI art:
Visual Changes:
- Add large ASCII art "TINKER TICKETS" banner with typewriter animation
- Terminal black background (#0a0a0a) with matrix green text (#00ff41)
- ASCII borders throughout using box-drawing characters (┌─┐│└─┘╔═╗║╚╝)
- Monospace fonts (Courier New, Consolas, Monaco) everywhere
- All rounded corners removed (border-radius: 0)
- Text glow effects on important elements
- Terminal prompts (>, $) and brackets ([]) on all UI elements
Dashboard:
- Table with ASCII corner decorations and terminal green borders
- Headers with > prefix and amber glow
- Priority badges: [P1] [P2] format with colored glows
- Status badges: [OPEN] [CLOSED] with borders and glows
- Search box with $ SEARCH prompt
- All buttons in [ BRACKET ] format
Ticket View:
- Ticket container with double ASCII borders (╔╗╚╝)
- Priority-colored corner characters
- UUID display: [UUID: xxx] format
- Comments section: ╔═══ COMMENTS ═══╗ header
- Activity timeline with ASCII tree (├──, │, └──)
- Tabs with [ ] brackets and ▼ active indicator
Components:
- Modals with ╔═══ TITLE ═══╗ headers and ASCII corners
- Hamburger menu with MENU SYSTEM box decoration
- Settings modal with terminal styling
- All inputs with green borders and amber focus glow
- Checkboxes with ✓ characters
Technical:
- New file: ascii-banner.js with banner artwork and typewriter renderer
- Comprehensive responsive design (1024px, 768px, 480px breakpoints)
- Mobile: simplified ASCII, hidden decorations, full-width menu
- Print styles for clean black/white output
- All functionality preserved, purely visual transformation
Colors preserved:
- Priority: P1=red, P2=orange, P3=blue, P4=green, P5=gray
- Status: Open=green, In Progress=yellow, Closed=red
- Accents: Terminal green, amber, cyan
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
- Changed bulk-actions-toolbar dark mode background from #1a1a00 to #2d3748
- Fixed timeline-content light mode background from #1a202c to #f8f9fa
- Added activity-tab to showTab() function to properly hide/show all tabs
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Fixed all reported issues:
1. **Dark Mode Improvements:**
- Fixed bulk-actions-info white on white text (now yellow on dark background)
- Fixed timeline-content boxes with explicit dark mode colors
- All text now properly visible in dark mode
2. **Dashboard Enhancement:**
- Added "Assigned To" column showing ticket assignments
- Updated TicketModel query to include assigned user information
- Shows "Unassigned" when no user assigned
3. **Removed Ticket View Tracking:**
- Removed logTicketView call from TicketController
- Created migration 011 to delete all view records from audit_log
- Viewing tickets no longer clutters activity timeline
4. **Removed Duplicate Status Dropdown:**
- Removed status field from hamburger menu
- Status can now only be changed via the workflow-validated dropdown in ticket header
- Prevents confusion and ensures all status changes follow workflow rules
All changes improve usability and reduce clutter.
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Add comprehensive bulk operations system for admins:
- Created BulkOperationsModel.php with operation tracking and processing
- Added bulk_operation.php API endpoint for bulk operations
- Created get_users.php API endpoint for user dropdown in bulk assign
- Updated DashboardView.php with checkboxes and bulk actions toolbar
- Added JavaScript functions for:
- Select all/clear selection
- Bulk close tickets
- Bulk assign tickets
- Bulk change priority
- Added comprehensive CSS for bulk actions toolbar and modals
- All bulk operations are admin-only (enforced server-side)
- Operations tracked in bulk_operations table with audit logging
- Supports bulk_close, bulk_assign, and bulk_priority operations
Admins can now select multiple tickets and perform batch operations, significantly improving workflow efficiency.
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Add ticket template system for quick ticket creation:
- Created TemplateModel.php with full CRUD operations for templates
- Added get_template.php API endpoint to fetch template data
- Updated TicketController to load templates in create() method
- Modified CreateTicketView.php to include template selector dropdown
- Added loadTemplate() JavaScript function to populate form fields
- Templates include: title, description, category, type, and default priority
- Database already seeded with default templates (Hardware Failure, Software Installation, Network Issue, Maintenance Request)
Users can now select from predefined templates when creating tickets, speeding up common ticket creation workflows.
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Add comprehensive workflow management system for ticket status transitions:
- Created WorkflowModel.php for managing status transition rules
- Updated TicketController.php to load allowed transitions for each ticket
- Modified TicketView.php to display dynamic status dropdown with only allowed transitions
- Enhanced api/update_ticket.php with server-side workflow validation
- Added updateTicketStatus() JavaScript function for client-side status changes
- Included CSS styling for status select dropdown with color-coded states
- Transitions can require comments or admin privileges
- Status changes are validated against status_transitions table
This feature enforces proper ticket workflows and prevents invalid status changes.
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
- Add assigned_to column support in TicketModel with assignTicket() and unassignTicket() methods
- Create assign_ticket.php API endpoint for assignment operations
- Update TicketController to load user list from UserModel
- Add assignment dropdown UI in TicketView
- Add JavaScript handler for assignment changes
- Integrate with audit log for assignment tracking
Users can now assign tickets to team members via dropdown selector.
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
