LotusGuild/tinker_tickets
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8a8b1b0258c78b0eda35b1dafd09d328ed3b8801
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3 Commits

Author SHA1 Message Date
Jared Vititoe
8a8b1b0258 Add centralized error handler 
- Add ErrorHandler class for consistent error handling and logging
- Provides methods for common error responses (401, 403, 404, 422, 500)
- Includes error logging to temp directory
- Update get_template.php to use ErrorHandler (example migration)

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
 2026-01-29 10:55:15 -05:00
Jared Vititoe
d2a8c73e2c Add caching layer and database helper 
- Add CacheHelper for file-based caching with TTL support
- Add Database helper for centralized connection management
- Update WorkflowModel to cache status transitions (10 min TTL)
- Update UserPreferencesModel to cache user prefs (5 min TTL)
- Update manage_workflows.php to clear cache on changes
- Update get_users.php to use Database helper (example migration)

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
 2026-01-29 10:53:26 -05:00
Jared Vititoe
be505b7312 Implement comprehensive improvement plan (Phases 1-6) 
Security (Phase 1-2):
- Add SecurityHeadersMiddleware with CSP, X-Frame-Options, etc.
- Add RateLimitMiddleware for API rate limiting
- Add security event logging to AuditLogModel
- Add ResponseHelper for standardized API responses
- Update config.php with security constants

Database (Phase 3):
- Add migration 014 for additional indexes
- Add migration 015 for ticket dependencies
- Add migration 016 for ticket attachments
- Add migration 017 for recurring tickets
- Add migration 018 for custom fields

Features (Phase 4-5):
- Add ticket dependencies with DependencyModel and API
- Add duplicate detection with check_duplicates API
- Add file attachments with AttachmentModel and upload/download APIs
- Add @mentions with autocomplete and highlighting
- Add quick actions on dashboard rows

Collaboration (Phase 5):
- Add mention extraction in CommentModel
- Add mention autocomplete dropdown in ticket.js
- Add mention highlighting CSS styles

Admin & Export (Phase 6):
- Add StatsModel for dashboard widgets
- Add dashboard stats cards (open, critical, unassigned, etc.)
- Add CSV/JSON export via export_tickets API
- Add rich text editor toolbar in markdown.js
- Add RecurringTicketModel with cron job
- Add CustomFieldModel for per-category fields
- Add admin views: RecurringTickets, CustomFields, Workflow,
  Templates, AuditLog, UserActivity
- Add admin APIs: manage_workflows, manage_templates,
  manage_recurring, custom_fields, get_users
- Add admin routes in index.php

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
 2026-01-20 09:55:01 -05:00