LotusGuild/tinker_tickets
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4 Commits

Author SHA1 Message Date
Jared Vititoe
7575d6a277 Add performance, security, and reliability improvements 
- Consolidate all 20 API files to use centralized Database helper
- Add optimistic locking to ticket updates to prevent concurrent conflicts
- Add caching to StatsModel (60s TTL) for dashboard performance
- Add health check endpoint (api/health.php) for monitoring
- Improve rate limit cleanup with cron script and efficient DirectoryIterator
- Enable rate limit response headers (X-RateLimit-*)
- Add audit logging for workflow transitions
- Log Discord webhook failures instead of silencing
- Fix visibility check on export_tickets.php
- Add database migration system with performance indexes
- Fix cron recurring tickets to use assignTicket method

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
 2026-01-30 14:39:13 -05:00
Jared Vititoe
37be81b3e2 Add PHP 7.4+ type hints to helpers, models, and middleware 
Added strict typing with parameter types, return types, and property
types across all core classes:
- helpers: Database, ErrorHandler, CacheHelper
- models: TicketModel, UserModel, WorkflowModel, TemplateModel, UserPreferencesModel
- middleware: RateLimitMiddleware, CsrfMiddleware, SecurityHeadersMiddleware

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
 2026-01-29 11:04:36 -05:00
Jared Vititoe
fa40010287 Security hardening and performance improvements 
- Add visibility check to attachment downloads (prevents unauthorized access)
- Fix ticket ID collision with uniqueness verification loop
- Harden CSP: replace unsafe-inline with nonce-based script execution
- Add IP-based rate limiting (supplements session-based)
- Add visibility checks to bulk operations
- Validate internal visibility requires groups
- Optimize user activity query (JOINs vs subqueries)
- Update documentation with design decisions and security info

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
 2026-01-28 20:27:15 -05:00
Jared Vititoe
be505b7312 Implement comprehensive improvement plan (Phases 1-6) 
Security (Phase 1-2):
- Add SecurityHeadersMiddleware with CSP, X-Frame-Options, etc.
- Add RateLimitMiddleware for API rate limiting
- Add security event logging to AuditLogModel
- Add ResponseHelper for standardized API responses
- Update config.php with security constants

Database (Phase 3):
- Add migration 014 for additional indexes
- Add migration 015 for ticket dependencies
- Add migration 016 for ticket attachments
- Add migration 017 for recurring tickets
- Add migration 018 for custom fields

Features (Phase 4-5):
- Add ticket dependencies with DependencyModel and API
- Add duplicate detection with check_duplicates API
- Add file attachments with AttachmentModel and upload/download APIs
- Add @mentions with autocomplete and highlighting
- Add quick actions on dashboard rows

Collaboration (Phase 5):
- Add mention extraction in CommentModel
- Add mention autocomplete dropdown in ticket.js
- Add mention highlighting CSS styles

Admin & Export (Phase 6):
- Add StatsModel for dashboard widgets
- Add dashboard stats cards (open, critical, unassigned, etc.)
- Add CSV/JSON export via export_tickets API
- Add rich text editor toolbar in markdown.js
- Add RecurringTicketModel with cron job
- Add CustomFieldModel for per-category fields
- Add admin views: RecurringTickets, CustomFields, Workflow,
  Templates, AuditLog, UserActivity
- Add admin APIs: manage_workflows, manage_templates,
  manage_recurring, custom_fields, get_users
- Add admin routes in index.php

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
 2026-01-20 09:55:01 -05:00