Fixed all reported issues:
1. **Dark Mode Improvements:**
- Fixed bulk-actions-info white on white text (now yellow on dark background)
- Fixed timeline-content boxes with explicit dark mode colors
- All text now properly visible in dark mode
2. **Dashboard Enhancement:**
- Added "Assigned To" column showing ticket assignments
- Updated TicketModel query to include assigned user information
- Shows "Unassigned" when no user assigned
3. **Removed Ticket View Tracking:**
- Removed logTicketView call from TicketController
- Created migration 011 to delete all view records from audit_log
- Viewing tickets no longer clutters activity timeline
4. **Removed Duplicate Status Dropdown:**
- Removed status field from hamburger menu
- Status can now only be changed via the workflow-validated dropdown in ticket header
- Prevents confusion and ensures all status changes follow workflow rules
All changes improve usability and reduce clutter.
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Add comprehensive bulk operations system for admins:
- Created BulkOperationsModel.php with operation tracking and processing
- Added bulk_operation.php API endpoint for bulk operations
- Created get_users.php API endpoint for user dropdown in bulk assign
- Updated DashboardView.php with checkboxes and bulk actions toolbar
- Added JavaScript functions for:
- Select all/clear selection
- Bulk close tickets
- Bulk assign tickets
- Bulk change priority
- Added comprehensive CSS for bulk actions toolbar and modals
- All bulk operations are admin-only (enforced server-side)
- Operations tracked in bulk_operations table with audit logging
- Supports bulk_close, bulk_assign, and bulk_priority operations
Admins can now select multiple tickets and perform batch operations, significantly improving workflow efficiency.
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
