Commit Graph

43 Commits

Author SHA1 Message Date
31aa7d1b81 Fix JS SyntaxError breaking tabs, textarea scrolling, and XSS escaping
Bug fixes:
- ticket.js: Remove duplicate const textarea declaration inside showMentionSuggestions()
  (was redeclaring a parameter, causing SyntaxError that broke all tab switching)
- ticket.css: Add overflow:hidden + resize:none to disabled textarea so description
  shows full height without internal scrollbar (page scrolls instead)
- ticket.js: Trigger height recalculation when entering edit mode on description

XSS/escaping fixes:
- TicketView.php: htmlspecialchars() on description textarea content (closes </textarea> injection risk)
- TicketView.php: htmlspecialchars() on ticket status and workflow transition status strings
- DashboardView.php: htmlspecialchars() on $cat/$type in input value= attributes
- RecurringTicketsView.php: htmlspecialchars() on composed schedule string

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-20 20:34:55 -04:00
7695c6134c Accessibility pass: ARIA roles, label associations, CSS class migrations
- Add role=dialog/aria-modal/aria-labelledby to all 12 modal overlays (JS + PHP)
- Add aria-label="Close" to all 14 modal close buttons
- Add full ARIA combobox pattern to @mention autocomplete (listbox, option, aria-selected, aria-expanded)
- Add for= attributes to admin filter form labels (AuditLog, UserActivity, ApiKeys)
- Remove dead closeOnAdvancedSearchBackdropClick() from advanced-search.js

CSS/JS style cleanup:
- Move .ascii-banner static styles from JS inline to CSS class; add .ascii-banner--glow
- Add .ascii-banner-cursor, .loading-overlay--hiding, .has-overlay, tr[data-clickable]
- Add .animate-fadein/.animate-fadeout/.comment--deleting to ticket.css
- Add .lt-toast--hiding to base.css; remove opacity/transition inline JS
- Remove redundant cursor:pointer JS (already in th{} CSS rule)
- Remove trailing space in lt-select class attributes

Bug fixes:
- base.js: boot overlay opacity inline style was overriding .fade-out class opacity via
  specificity (1000 vs 20), preventing the fade-out animation — removed
- ascii-banner.js: cursor used blink-caret (border-color only) instead of blink-cursor
  (opacity-based), so the █ cursor never actually blinked — fixed

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-20 20:29:58 -04:00
11f75fd823 Migrate all raw fetch() calls to lt.api, fix CSS fallback values
- Replace all 23 raw fetch() calls in dashboard.js and ticket.js with
  lt.api.get/post/delete — removes manual CSRF header injection,
  manual JSON parsing boilerplate, and response.ok checks throughout
- dashboard.js: 10 calls (inline save x2, template GET, 5x bulk ops,
  quick-status, quick-assign)
- ticket.js: 13 calls (main save, add/update/delete comment x3, reply,
  assign, metadata update, status change, deps GET/POST/DELETE,
  attachments GET, delete attachment)
- Remove stale csrf_token from deleteAttachment body (lt.api sends the
  X-CSRF-Token header automatically)
- Fix CSS variable fallbacks in ticket.css: replace
  var(--text-primary, #f7fafc) and var(--bg-secondary, #1a202c)
  with plain var(--text-primary) and var(--bg-secondary)

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-20 11:27:46 -04:00
b03a9cfc8c Extract hardcoded rgba colors and inline styles to CSS classes
- Add .inline-error and .inline-warning utility classes to dashboard.css
  with correctly-matched terminal palette rgba values (replaces off-palette
  rgba(231,76,60,0.1) and rgba(241,196,15,0.1))
- Add .key-generated-alert class for the new API key display frame
- Add base .dependency-item, .dependency-group h4, .dependency-item a,
  .dependency-title, .btn-small overrides to ticket.css
- Remove all inline styles from the dependency list template in ticket.js
  — layout, colors, and sizing now come from CSS classes
- Update CreateTicketView.php and ApiKeysView.php to use the new classes

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-20 11:08:52 -04:00
d44a530018 Extend lt.time.ago() to ticket view, replace showToast with lt.toast
- Add data-ts attributes to TicketView.php: ticket created/updated
  header, comment dates (inner span to preserve edited indicator),
  and all activity timeline dates
- Add initRelativeTimes() to ticket.js using lt.time.ago(); runs on
  DOMContentLoaded and every 60s to keep relative times current
- Attachment dates now use lt.time.ago() with full date in title attr
  and ts-cell span for periodic refresh
- Replace all 11 showToast() calls in ticket.js with lt.toast.* directly,
  removing reliance on the backwards-compat shim for these paths
- Add span.ts-cell and td.ts-cell CSS to both dashboard.css and ticket.css:
  dotted underline + cursor:help signals the title tooltip is available

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-20 11:03:34 -04:00
1046537429 Move ASCII banner into boot sequence, fix remaining UI issues
- Remove collapsible ASCII banner from dashboard (was cluttering the UI)
- Show ASCII banner in the boot overlay on first session visit, above
  the boot messages, with a 400ms pause before messages begin
- Add scroll fade indicator (green-tinted gradient edges) to .table-wrapper
  so users can see when the table is horizontally scrollable
- Fix null guards for tab switcher in ticket.js (tabEl, activeBtn)
- Fix Reset → RESET uppercase in AuditLogView and UserActivityView

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-20 10:41:57 -04:00
f0d7b9aa61 Polish: uppercase all remaining mixed-case button text
- DashboardView.php: APPLY FILTERS, CLEAR ALL, SEARCH, CHANGE STATUS, ASSIGN, PRIORITY, CLEAR, EXPORT SELECTED
- CreateTicketView.php: CREATE TICKET, CANCEL
- ticket.js: SAVE, CANCEL, REMOVE, REPLY in dynamically-generated HTML templates

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-19 23:14:41 -04:00
90c5b3ff71 UI/UX polish: terminal design system alignment pass
Views:
- DashboardView.php: remove hardcoded [ ] from admin-badge button (CSS adds them)
- DashboardView.php: view toggle ≡/▦ → [ = ]/[ # ] (view-btn suppresses auto-brackets)
- DashboardView.php: clear-search ✗ → [ X ] (plain text, no auto-brackets on <a>)
- DashboardView.php: remove ↓ arrow emoji from export button text
- TicketView.php: tab labels → UPPERCASE (tab-btn CSS adds [ ] around text)
- TicketView.php: Edit Ticket/Clone/Add Comment/Add → title-case → UPPERCASE
- TicketView.php: reply button ↩ → [ << ] (comment-action-btn has no auto-brackets)

JavaScript:
- dashboard.js: modal/action button text all → UPPERCASE (CONFIRM/CANCEL/SAVE/ASSIGN/UPDATE/DELETE PERMANENTLY)
- dashboard.js: null guard in loadTemplate(), toggleSelectAll()
- ticket.js: null guards in addDependency(), handleFileUpload()

CSS:
- dashboard.css: z-index 1001/1002 magic numbers → var(--z-modal)/var(--z-popover)
- ticket.css: status-select hover/focus border rgba(white) → terminal palette

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-19 22:50:59 -04:00
84bea80abd Fix PHP parse error and CSS/JS follow-on fixes
- DashboardView.php: fix PHP parse error on line 456/472/473/474 caused by
  escaped double-quotes {$row[\"key\"]} inside double-quoted echo strings;
  replaced with safe string concatenation . $row['key'] .
- ticket.css: fix status-select hover/focus border rgba(white) → terminal palette
- ticket.js: add null guards to addComment, togglePreview, updatePreview,
  toggleMarkdownMode, and addDependency element lookups

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-19 22:44:08 -04:00
27075a62ee Fix bracket buttons rendering below text + UI/security improvements
CSS fixes:
- Fix [ ] brackets appearing below button text by replacing display:inline-flex
  with display:inline-block + white-space:nowrap on .btn — removes cross-browser
  flex pseudo-element inconsistency as root cause
- Remove conflicting .btn::before ripple block (position:absolute was overriding
  bracket content positioning)
- Remove overflow:hidden from .btn which was clipping bracket content
- Fix body::after duplicate rule causing GPU layer blink (second position:fixed
  rule re-created compositor layer, overriding display:none suppression)
- Replace all transition:all with scoped property transitions in dashboard.css,
  ticket.css, base.css (prevents full CSS property evaluation on every hover)
- Convert pulse-warning/pulse-critical keyframes from box-shadow to opacity
  animation (GPU-composited, eliminates CPU repaints at 60fps)
- Fix mobile *::before/*::after blanket content:none rule — now targets only
  decorative frame glyphs, preserving button brackets and status indicators
- Remove --terminal-green-dim override that broke .lt-btn hover backgrounds

JS fixes:
- Fix all lt.lt.toast.* double-prefix instances in dashboard.js
- Add null guard before .appendChild() on bulkAssignUser select
- Replace all remaining emoji with terminal bracket notation (dashboard.js,
  ticket.js, markdown.js)
- Migrate all toast.*() shim calls to lt.toast.* across all JS files

View fixes:
- Remove hardcoded [ ] brackets from .btn buttons (CSS now adds them)
- Replace all emoji with terminal bracket notation in all views and admin views
- Add missing CSP nonces to AuditLogView.php and UserActivityView.php script tags
- Bump CSS version strings to ?v=20260319b for cache busting

Security fixes:
- update_ticket.php: add authorization check (non-admins can only edit their own
  or assigned tickets)
- add_comment.php: validate and cast ticket_id to integer with 400 response
- clone_ticket.php: fix unconditional session_start(), add ticket ID validation,
  add internal ticket access check
- bulk_operation.php: add HTTP 401/403 status codes on auth failures
- upload_attachment.php: fix missing $conn arg in AttachmentModel constructor
- assign_ticket.php: add ticket existence check and permission verification

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-19 22:20:43 -04:00
89a685a502 Integrate web_template design system and fix security/quality issues
Security fixes:
- Add HTTP method validation to delete_comment.php (block CSRF via GET)
- Remove $_GET fallback in comment deletion (was CSRF bypass vector)
- Guard session_start() with session_status() check across API files
- Escape json_encode() data attributes with htmlspecialchars in views
- Escape inline APP_TIMEZONE config values in DashboardView/TicketView
- Validate timezone param against DateTimeZone::listIdentifiers() in index.php
- Remove Database::escape() (was using real_escape_string, not safe)
- Fix AttachmentModel hardcoded connection; inject via constructor

Backend fixes:
- Fix CommentModel bind_param type for ticket_id (s→i)
- Fix buildCommentThread orphan parent guard
- Fix StatsModel JOIN→LEFT JOIN so unassigned tickets aren't excluded
- Add ticket ID validation in BulkOperationsModel before implode()
- Add duplicate key retry in TicketModel::createTicket() for race conditions
- Wrap SavedFiltersModel default filter changes in transactions
- Add null result guards in WorkflowModel query methods

Frontend JS:
- Rewrite toast.js as lt.toast shim (base.js dependency)
- Delegate escapeHtml() to lt.escHtml()
- Rewrite keyboard-shortcuts.js using lt.keys.on()
- Migrate settings.js to lt.api.* and lt.modal.open/close()
- Migrate advanced-search.js to lt.api.* and lt.modal.open/close()
- Migrate dashboard.js fetch calls to lt.api.*; update all dynamic
  modals (bulk ops, quick actions, confirm/input) to lt-modal structure
- Migrate ticket.js fetchMentionUsers to lt.api.get()
- Remove console.log/error/warn calls from JS files

Views:
- Add /web_template/base.css and base.js to all 10 view files
- Call lt.keys.initDefaults() in DashboardView, TicketView, admin views
- Migrate all modal HTML from settings-modal/settings-content to
  lt-modal-overlay/lt-modal/lt-modal-header/lt-modal-body/lt-modal-footer
- Replace style="display:none" with aria-hidden="true" on all modals
- Replace modal open/close style.display with lt.modal.open/close()
- Update modal buttons to lt-btn lt-btn-primary/lt-btn-ghost classes
- Remove manual ESC keydown handlers (replaced by lt.keys.initDefaults)
- Fix unescaped timezone values in TicketView inline script

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-17 23:22:24 -04:00
bcc163bc77 Audit fixes: security, dead code removal, API consolidation, JS dedup
Security:
- Fix IDOR in delete/update comment (add ticket visibility check)
- XSS defense-in-depth in DashboardView active filters
- Replace innerHTML with DOM construction in toast.js
- Remove redundant real_escape_string in check_duplicates
- Add rate limiting to get_template, download_attachment, audit_log,
  saved_filters, user_preferences endpoints

Bug fixes:
- Session timeout now reads from config instead of hardcoded 18000
- TicketController uses $GLOBALS['config'] instead of duplicate .env parsing
- Add DISCORD_WEBHOOK_URL to centralized config
- Cleanup script uses hashmap for O(1) ticket ID lookups

Dead code removal (~100 lines):
- Remove dead getTicketComments() from TicketModel (wrong bind_param type)
- Remove dead getCategories()/getTypes() from DashboardController
- Remove ~80 lines dead Discord webhook code from update_ticket API

Consolidation:
- Create api/bootstrap.php for shared API setup (auth, CSRF, rate limit)
- Convert 6 API endpoints to use bootstrap
- Extract escapeHtml/getTicketIdFromUrl into shared utils.js
- Batch save for user preferences (1 request instead of 7)

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
2026-02-11 14:50:06 -05:00
73162d9a9b Add comprehensive accessibility improvements
HTML Accessibility:
- Add ARIA roles to tab navigation (role="tablist", role="tab", role="tabpanel")
- Add aria-selected to tab buttons with JS toggle
- Add aria-controls and aria-labelledby for tab/panel relationships
- Add aria-label to emoji icon buttons (settings, reply, edit, delete)
- Add aria-pressed to view toggle buttons
- Add labels for form inputs (comment textarea, dependency inputs, file input)
- Add .sr-only utility class for screen-reader-only content

CSS Accessibility:
- Add .sr-only class (visually hidden, accessible to screen readers)

JavaScript:
- Update showTab() to toggle aria-selected on tab buttons

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-31 00:15:11 -05:00
3ceea77fe1 Fix reply: dynamically add to DOM instead of page reload 2026-01-30 23:54:42 -05:00
651c8115f6 Fix CSP violation by using event delegation for reply form buttons 2026-01-30 23:51:29 -05:00
6dff92db45 Add debugging for reply button click issue 2026-01-30 23:49:21 -05:00
a8738fdf57 Add comment threading and fix fetch authentication
- Add comment threading/reply functionality with nested display
  - Database migration for parent_comment_id and thread_depth columns
  - Recursive comment rendering with depth-based indentation
  - Reply form with inline UI and smooth animations
  - Thread collapse/expand capability
  - Max thread depth of 3 levels

- Fix 401 authentication errors on API calls
  - Add credentials: 'same-origin' to all fetch calls
  - Affects settings.js, ticket.js, dashboard.js, advanced-search.js
  - Ensures session cookies are sent with requests

- Enhanced comment styling
  - Thread connector lines for visual hierarchy
  - Reply button on comments (up to depth 3)
  - Quote block styling for replies

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-30 23:43:36 -05:00
c3f7593f3c Harden CSP by removing unsafe-inline for scripts
Refactored all inline event handlers (onclick, onchange, onsubmit) to use
addEventListener with data-action attributes and event delegation pattern.

Changes:
- views/*.php: Replaced inline handlers with data-action attributes
- views/admin/*.php: Same refactoring for all admin views
- assets/js/dashboard.js: Added event delegation for bulk/quick action modals
- assets/js/ticket.js: Added event delegation for dynamic elements
- assets/js/markdown.js: Refactored toolbar button handlers
- assets/js/keyboard-shortcuts.js: Refactored modal close button
- SecurityHeadersMiddleware.php: Enabled strict CSP with nonces

The CSP now uses script-src 'self' 'nonce-{nonce}' instead of 'unsafe-inline',
significantly improving XSS protection.

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-30 13:15:55 -05:00
98db586bcf feat: Comment edit/delete, auto-link URLs, markdown tables, mobile fixes
- Add comment edit/delete functionality (owner or admin can modify)
- Add edit/delete buttons to comments in TicketView
- Create update_comment.php and delete_comment.php API endpoints
- Add updateComment() and deleteComment() methods to CommentModel
- Show "(edited)" indicator on modified comments
- Add migration script for updated_at column

- Auto-link URLs in plain text comments (non-markdown)
- Add markdown table support with proper HTML rendering
- Preserve code blocks during markdown parsing

- Fix mobile UI elements showing on desktop (add display:none defaults)
- Add mobile styles for CreateTicketView form elements
- Stack status-priority-row on mobile devices

- Update cache busters to v20260124e
- Update Claude.md and README.md documentation

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-24 16:59:29 -05:00
11a593a7dd refactor: Code cleanup and documentation updates
Bug fixes:
- Fix ticket ID extraction using URLSearchParams instead of split()
- Add error handling for query result in get_users.php
- Make Discord webhook URLs dynamic (use HTTP_HOST)

Code cleanup:
- Remove debug console.log statements from dashboard.js and ticket.js
- Add getTicketIdFromUrl() helper function to both JS files

Documentation:
- Update Claude.md: fix web server (nginx not Apache), add new notes
- Update README.md: add keyboard shortcuts, update setup instructions

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-23 22:01:20 -05:00
b8a987e4c6 fix: Cache busting and visibility group editing UI
- Add cache busting query params to JS/CSS files (v=20260123)
- Add visibility group selection UI for editing existing tickets
- Add toggleVisibilityGroupsEdit() and getSelectedVisibilityGroups() functions
- Fix visibility data being saved when editing tickets
- Pass $conn to views for UserModel access

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-23 10:23:19 -05:00
bc6a5cecf8 fix: Resolve multiple UI and API bugs
- Remove is_active filter from get_users.php (column doesn't exist)
- Fix ticket ID validation regex in upload_attachment.php (9-digit format)
- Fix createSettingsModal reference to use openSettingsModal from settings.js
- Add error handling for dependencies tab to prevent infinite loading
- Add try-catch wrapper to ticket_dependencies.php API
- Make export dropdown visible only when tickets are selected
- Export only selected tickets instead of all filtered tickets

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-20 15:16:14 -05:00
be505b7312 Implement comprehensive improvement plan (Phases 1-6)
Security (Phase 1-2):
- Add SecurityHeadersMiddleware with CSP, X-Frame-Options, etc.
- Add RateLimitMiddleware for API rate limiting
- Add security event logging to AuditLogModel
- Add ResponseHelper for standardized API responses
- Update config.php with security constants

Database (Phase 3):
- Add migration 014 for additional indexes
- Add migration 015 for ticket dependencies
- Add migration 016 for ticket attachments
- Add migration 017 for recurring tickets
- Add migration 018 for custom fields

Features (Phase 4-5):
- Add ticket dependencies with DependencyModel and API
- Add duplicate detection with check_duplicates API
- Add file attachments with AttachmentModel and upload/download APIs
- Add @mentions with autocomplete and highlighting
- Add quick actions on dashboard rows

Collaboration (Phase 5):
- Add mention extraction in CommentModel
- Add mention autocomplete dropdown in ticket.js
- Add mention highlighting CSS styles

Admin & Export (Phase 6):
- Add StatsModel for dashboard widgets
- Add dashboard stats cards (open, critical, unassigned, etc.)
- Add CSV/JSON export via export_tickets API
- Add rich text editor toolbar in markdown.js
- Add RecurringTicketModel with cron job
- Add CustomFieldModel for per-category fields
- Add admin views: RecurringTickets, CustomFields, Workflow,
  Templates, AuditLog, UserActivity
- Add admin APIs: manage_workflows, manage_templates,
  manage_recurring, custom_fields, get_users
- Add admin routes in index.php

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-20 09:55:01 -05:00
496e8d6c21 fix: Use parseMarkdown instead of marked.parse for comment preview
Fixed markdown preview for comments by replacing marked.parse() calls
with parseMarkdown() function. The application uses a custom markdown
parser (markdown.js), not the marked.js library.

Changes:
- togglePreview(): Use parseMarkdown() instead of marked.parse()
- updatePreview(): Use parseMarkdown() instead of marked.parse()

Resolves issue where markdown preview didn't work for comments but
worked after posting.

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-13 15:16:25 -05:00
1b66663307 fix: Pass selectedOption parameter to performStatusChange function
Fixed scope issue where selectedOption variable was not accessible in
performStatusChange(). Updated function signature to accept selectedOption
as a parameter and updated both call sites to pass it.

Resolves error: "selectedOption is not defined" when changing ticket status.

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-09 17:08:11 -05:00
63dc2d6314 fix: Correct function closure in ticket.js breaking tab navigation
Fixed syntax error from previous commit where updateTicketStatus()
function had incorrect closing. Changed `});` to `}` at line 434.

This was preventing showTab() and other functions from loading,
breaking the Description/Comments/Activity tab navigation.

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-09 17:04:21 -05:00
998b85e907 feat: Replace browser alerts with terminal-aesthetic notifications
Replaced all native browser dialogs with custom terminal-style UI:

**Utility Functions** (dashboard.js):
- showConfirmModal() - Reusable confirmation modal with type-based colors
- showInputModal() - Text input modal for user prompts
- Both support keyboard shortcuts (ESC to cancel, Enter to submit)

**Alert Replacements** (22 instances):
- Validation warnings → toast.warning() (amber, 2s)
- Error messages → toast.error() (red, 5s)
- Success messages → toast.success() or toast.warning() with details
- Example: "Bulk close: 5 succeeded, 2 failed" vs simple "Operation complete"

**Confirm Replacements** (3 instances):
- dashboard.js:509 - Bulk close confirmation → showConfirmModal()
- ticket.js:417 - Status change warning → showConfirmModal()
- advanced-search.js:321 - Delete filter → showConfirmModal('error' type)

**Prompt Replacement** (1 instance):
- advanced-search.js:151 - Save filter name → showInputModal()

**Benefits**:
✓ Visual consistency - matches terminal CRT aesthetic
✓ Non-blocking - toasts don't interrupt workflow
✓ Better UX - different colors for different message types
✓ Keyboard friendly - ESC/Enter support in modals
✓ Reusable - modal functions available for future use

All dialogs maintain retro aesthetic with:
- ASCII borders (╚ ╝)
- Terminal green glow
- Monospace fonts
- Color-coded by type (amber warning, red error, cyan info)

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-09 16:54:02 -05:00
58f2e9d143 feat: Add CSRF tokens to all JavaScript fetch calls and fix XSS
Security improvements across all JavaScript files:

CSRF Protection:
- assets/js/ticket.js - Added X-CSRF-Token header to 5 fetch calls
  (update_ticket.php x3, add_comment.php, assign_ticket.php)
- assets/js/dashboard.js - Added X-CSRF-Token to 8 fetch calls
  (update_ticket.php x2, bulk_operation.php x6)
- assets/js/settings.js - Added X-CSRF-Token to user preferences save
- assets/js/advanced-search.js - Added X-CSRF-Token to filter save/delete

XSS Prevention:
- assets/js/ticket.js:183-209 - Replaced insertAdjacentHTML() with safe
  DOM API (createElement/textContent) to prevent script injection in
  comment rendering. User-supplied data (user_name, created_at) now
  auto-escaped via textContent.

All state-changing operations now include CSRF token validation.

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-09 16:13:13 -05:00
eda9c61724 ui improvements, keyboard shortcuts, and toast not 2026-01-08 22:49:48 -05:00
1a74536079 test fix for the ticket title 2026-01-08 22:40:26 -05:00
649854c86e ticket title not wrapping 2026-01-08 22:36:07 -05:00
d6dae6825c read response.txt once 2026-01-08 12:50:11 -05:00
d76ff7aad0 Fixed api send on ticket resolution 2026-01-08 12:48:06 -05:00
80db9d76f8 subtle aesthetic updates 2026-01-07 18:49:44 -05:00
6a4d74c5ea category, status, and priority are editable on tickets. 2026-01-07 18:14:29 -05:00
eda40a150b Fix dark mode bulk toolbar, light mode timeline, and activity tab visibility
- Changed bulk-actions-toolbar dark mode background from #1a1a00 to #2d3748
- Fixed timeline-content light mode background from #1a202c to #f8f9fa
- Added activity-tab to showTab() function to properly hide/show all tabs

🤖 Generated with [Claude Code](https://claude.com/claude-code)

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-06 22:38:46 -05:00
683420cdb9 Feature 3: Implement Status Transitions with Workflow Validation
Add comprehensive workflow management system for ticket status transitions:

- Created WorkflowModel.php for managing status transition rules
- Updated TicketController.php to load allowed transitions for each ticket
- Modified TicketView.php to display dynamic status dropdown with only allowed transitions
- Enhanced api/update_ticket.php with server-side workflow validation
- Added updateTicketStatus() JavaScript function for client-side status changes
- Included CSS styling for status select dropdown with color-coded states
- Transitions can require comments or admin privileges
- Status changes are validated against status_transitions table

This feature enforces proper ticket workflows and prevents invalid status changes.

🤖 Generated with [Claude Code](https://claude.com/claude-code)

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-01 18:57:23 -05:00
99e60795c9 Add Ticket Assignment feature (Feature 2)
- Add assigned_to column support in TicketModel with assignTicket() and unassignTicket() methods
- Create assign_ticket.php API endpoint for assignment operations
- Update TicketController to load user list from UserModel
- Add assignment dropdown UI in TicketView
- Add JavaScript handler for assignment changes
- Integrate with audit log for assignment tracking

Users can now assign tickets to team members via dropdown selector.

🤖 Generated with [Claude Code](https://claude.com/claude-code)

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-01 18:36:34 -05:00
e05434137c Fixed MAJOR bugs, currently at a semi-stable state 2025-09-05 11:08:56 -04:00
f8ada1d6d1 Re-did everything, Now is modulaar and better bro. 2025-05-16 20:02:49 -04:00
5b50964d06 Fixed ticket editing, and ticket overview size. 2025-05-16 16:36:18 -04:00
0cc1a181b8 Disable editable fields from start 2025-03-11 20:52:11 -04:00
0937ab05f3 Added rest of files, first commit from code server 2024-12-01 21:38:48 -05:00