Commit Graph

55 Commits

Author SHA1 Message Date
06b7a8f59b Consolidate showConfirmModal into utils.js, remove duplicate from dashboard.js
utils.js is loaded on all pages (dashboard, ticket, admin views) before dashboard.js.
Moving the canonical definition there and removing the guard + the copy in dashboard.js
eliminates the redundant redefinition on every page load.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-20 21:44:46 -04:00
5a41ebf180 Convert ticket preview popup visibility to use .is-hidden CSS class
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-20 21:16:49 -04:00
913e294f9d CSS class migrations: stat-card cursor, view toggle, bulk actions visibility
- Replace stat-card cursor:pointer inline style with CSS rule
- Convert view toggle (table/card) to use .is-hidden CSS class
- Convert bulk-actions and export-dropdown to use .is-visible class
- Add .is-hidden/.is-visible utility rules to dashboard.css
- Remove duplicate lt.keys.initDefaults() call from dashboard.js
- Remove redundant setTimeout from view mode restore
- Add lt.keys.initDefaults() to dashboard.js (was missing entirely)

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-20 21:08:28 -04:00
7695c6134c Accessibility pass: ARIA roles, label associations, CSS class migrations
- Add role=dialog/aria-modal/aria-labelledby to all 12 modal overlays (JS + PHP)
- Add aria-label="Close" to all 14 modal close buttons
- Add full ARIA combobox pattern to @mention autocomplete (listbox, option, aria-selected, aria-expanded)
- Add for= attributes to admin filter form labels (AuditLog, UserActivity, ApiKeys)
- Remove dead closeOnAdvancedSearchBackdropClick() from advanced-search.js

CSS/JS style cleanup:
- Move .ascii-banner static styles from JS inline to CSS class; add .ascii-banner--glow
- Add .ascii-banner-cursor, .loading-overlay--hiding, .has-overlay, tr[data-clickable]
- Add .animate-fadein/.animate-fadeout/.comment--deleting to ticket.css
- Add .lt-toast--hiding to base.css; remove opacity/transition inline JS
- Remove redundant cursor:pointer JS (already in th{} CSS rule)
- Remove trailing space in lt-select class attributes

Bug fixes:
- base.js: boot overlay opacity inline style was overriding .fade-out class opacity via
  specificity (1000 vs 20), preventing the fade-out animation — removed
- ascii-banner.js: cursor used blink-caret (border-color only) instead of blink-cursor
  (opacity-based), so the █ cursor never actually blinked — fixed

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-20 20:29:58 -04:00
11f75fd823 Migrate all raw fetch() calls to lt.api, fix CSS fallback values
- Replace all 23 raw fetch() calls in dashboard.js and ticket.js with
  lt.api.get/post/delete — removes manual CSRF header injection,
  manual JSON parsing boilerplate, and response.ok checks throughout
- dashboard.js: 10 calls (inline save x2, template GET, 5x bulk ops,
  quick-status, quick-assign)
- ticket.js: 13 calls (main save, add/update/delete comment x3, reply,
  assign, metadata update, status change, deps GET/POST/DELETE,
  attachments GET, delete attachment)
- Remove stale csrf_token from deleteAttachment body (lt.api sends the
  X-CSRF-Token header automatically)
- Fix CSS variable fallbacks in ticket.css: replace
  var(--text-primary, #f7fafc) and var(--bg-secondary, #1a202c)
  with plain var(--text-primary) and var(--bg-secondary)

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-20 11:27:46 -04:00
e179709fc3 Add lt.autoRefresh, fix showToast in admin, clean up inline styles
- Replace all 8 showToast() calls in ApiKeysView.php with lt.toast.*
  — all toast calls in the codebase now use lt.toast directly
- Add .duplicate-list, .duplicate-meta, .duplicate-hint CSS classes to
  dashboard.css; replace inline styles in duplicate detection JS with them
- Add dashboardAutoRefresh() using lt.autoRefresh — reloads page every
  5 minutes, skipping if a modal is open or user is typing in an input
- Add REFRESH button to dashboard header that triggers lt.autoRefresh.now()
  for immediate manual refresh with timer restart

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-20 11:16:18 -04:00
3c3b9d0a61 Integrate lt.time.ago() for dashboard timestamps, update README
- Add data-ts attributes to table and card view date cells so JS can
  convert them to relative time ("2h ago") while keeping the full date
  in the title attribute for hover tooltips
- Add initRelativeTimes() in dashboard.js using lt.time.ago(); runs on
  DOMContentLoaded and refreshes every 60s so times stay current
- Fix table sort for date columns to read data-ts attribute instead of
  text content (which is now relative and not sortable as a date)
- Update README: add base.css/base.js/utils.js to project structure,
  fix ascii-banner.js description, expand keyboard shortcuts table,
  add developer notes for lt.time and boot sequence behavior

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-20 10:52:59 -04:00
90c5b3ff71 UI/UX polish: terminal design system alignment pass
Views:
- DashboardView.php: remove hardcoded [ ] from admin-badge button (CSS adds them)
- DashboardView.php: view toggle ≡/▦ → [ = ]/[ # ] (view-btn suppresses auto-brackets)
- DashboardView.php: clear-search ✗ → [ X ] (plain text, no auto-brackets on <a>)
- DashboardView.php: remove ↓ arrow emoji from export button text
- TicketView.php: tab labels → UPPERCASE (tab-btn CSS adds [ ] around text)
- TicketView.php: Edit Ticket/Clone/Add Comment/Add → title-case → UPPERCASE
- TicketView.php: reply button ↩ → [ << ] (comment-action-btn has no auto-brackets)

JavaScript:
- dashboard.js: modal/action button text all → UPPERCASE (CONFIRM/CANCEL/SAVE/ASSIGN/UPDATE/DELETE PERMANENTLY)
- dashboard.js: null guard in loadTemplate(), toggleSelectAll()
- ticket.js: null guards in addDependency(), handleFileUpload()

CSS:
- dashboard.css: z-index 1001/1002 magic numbers → var(--z-modal)/var(--z-popover)
- ticket.css: status-select hover/focus border rgba(white) → terminal palette

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-19 22:50:59 -04:00
27075a62ee Fix bracket buttons rendering below text + UI/security improvements
CSS fixes:
- Fix [ ] brackets appearing below button text by replacing display:inline-flex
  with display:inline-block + white-space:nowrap on .btn — removes cross-browser
  flex pseudo-element inconsistency as root cause
- Remove conflicting .btn::before ripple block (position:absolute was overriding
  bracket content positioning)
- Remove overflow:hidden from .btn which was clipping bracket content
- Fix body::after duplicate rule causing GPU layer blink (second position:fixed
  rule re-created compositor layer, overriding display:none suppression)
- Replace all transition:all with scoped property transitions in dashboard.css,
  ticket.css, base.css (prevents full CSS property evaluation on every hover)
- Convert pulse-warning/pulse-critical keyframes from box-shadow to opacity
  animation (GPU-composited, eliminates CPU repaints at 60fps)
- Fix mobile *::before/*::after blanket content:none rule — now targets only
  decorative frame glyphs, preserving button brackets and status indicators
- Remove --terminal-green-dim override that broke .lt-btn hover backgrounds

JS fixes:
- Fix all lt.lt.toast.* double-prefix instances in dashboard.js
- Add null guard before .appendChild() on bulkAssignUser select
- Replace all remaining emoji with terminal bracket notation (dashboard.js,
  ticket.js, markdown.js)
- Migrate all toast.*() shim calls to lt.toast.* across all JS files

View fixes:
- Remove hardcoded [ ] brackets from .btn buttons (CSS now adds them)
- Replace all emoji with terminal bracket notation in all views and admin views
- Add missing CSP nonces to AuditLogView.php and UserActivityView.php script tags
- Bump CSS version strings to ?v=20260319b for cache busting

Security fixes:
- update_ticket.php: add authorization check (non-admins can only edit their own
  or assigned tickets)
- add_comment.php: validate and cast ticket_id to integer with 400 response
- clone_ticket.php: fix unconditional session_start(), add ticket ID validation,
  add internal ticket access check
- bulk_operation.php: add HTTP 401/403 status codes on auth failures
- upload_attachment.php: fix missing $conn arg in AttachmentModel constructor
- assign_ticket.php: add ticket existence check and permission verification

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-19 22:20:43 -04:00
e756f8e0bb Fix ascii-frame-outer blink caused by JS/CSS hover conflict
JS mouseenter/mouseleave handlers were setting row.style.backgroundColor
inline, fighting with the CSS tr:hover rule. On mouseleave both fired
simultaneously causing a double repaint / blink. Removed the redundant
JS handlers — the CSS tr:hover transition already handles this cleanly.

Also removed body flicker animation from base.css (was still present
after being removed from dashboard.css).

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-19 11:14:05 -04:00
89a685a502 Integrate web_template design system and fix security/quality issues
Security fixes:
- Add HTTP method validation to delete_comment.php (block CSRF via GET)
- Remove $_GET fallback in comment deletion (was CSRF bypass vector)
- Guard session_start() with session_status() check across API files
- Escape json_encode() data attributes with htmlspecialchars in views
- Escape inline APP_TIMEZONE config values in DashboardView/TicketView
- Validate timezone param against DateTimeZone::listIdentifiers() in index.php
- Remove Database::escape() (was using real_escape_string, not safe)
- Fix AttachmentModel hardcoded connection; inject via constructor

Backend fixes:
- Fix CommentModel bind_param type for ticket_id (s→i)
- Fix buildCommentThread orphan parent guard
- Fix StatsModel JOIN→LEFT JOIN so unassigned tickets aren't excluded
- Add ticket ID validation in BulkOperationsModel before implode()
- Add duplicate key retry in TicketModel::createTicket() for race conditions
- Wrap SavedFiltersModel default filter changes in transactions
- Add null result guards in WorkflowModel query methods

Frontend JS:
- Rewrite toast.js as lt.toast shim (base.js dependency)
- Delegate escapeHtml() to lt.escHtml()
- Rewrite keyboard-shortcuts.js using lt.keys.on()
- Migrate settings.js to lt.api.* and lt.modal.open/close()
- Migrate advanced-search.js to lt.api.* and lt.modal.open/close()
- Migrate dashboard.js fetch calls to lt.api.*; update all dynamic
  modals (bulk ops, quick actions, confirm/input) to lt-modal structure
- Migrate ticket.js fetchMentionUsers to lt.api.get()
- Remove console.log/error/warn calls from JS files

Views:
- Add /web_template/base.css and base.js to all 10 view files
- Call lt.keys.initDefaults() in DashboardView, TicketView, admin views
- Migrate all modal HTML from settings-modal/settings-content to
  lt-modal-overlay/lt-modal/lt-modal-header/lt-modal-body/lt-modal-footer
- Replace style="display:none" with aria-hidden="true" on all modals
- Replace modal open/close style.display with lt.modal.open/close()
- Update modal buttons to lt-btn lt-btn-primary/lt-btn-ghost classes
- Remove manual ESC keydown handlers (replaced by lt.keys.initDefaults)
- Fix unescaped timezone values in TicketView inline script

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-17 23:22:24 -04:00
bcc163bc77 Audit fixes: security, dead code removal, API consolidation, JS dedup
Security:
- Fix IDOR in delete/update comment (add ticket visibility check)
- XSS defense-in-depth in DashboardView active filters
- Replace innerHTML with DOM construction in toast.js
- Remove redundant real_escape_string in check_duplicates
- Add rate limiting to get_template, download_attachment, audit_log,
  saved_filters, user_preferences endpoints

Bug fixes:
- Session timeout now reads from config instead of hardcoded 18000
- TicketController uses $GLOBALS['config'] instead of duplicate .env parsing
- Add DISCORD_WEBHOOK_URL to centralized config
- Cleanup script uses hashmap for O(1) ticket ID lookups

Dead code removal (~100 lines):
- Remove dead getTicketComments() from TicketModel (wrong bind_param type)
- Remove dead getCategories()/getTypes() from DashboardController
- Remove ~80 lines dead Discord webhook code from update_ticket API

Consolidation:
- Create api/bootstrap.php for shared API setup (auth, CSRF, rate limit)
- Convert 6 API endpoints to use bootstrap
- Extract escapeHtml/getTicketIdFromUrl into shared utils.js
- Batch save for user preferences (1 request instead of 7)

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
2026-02-11 14:50:06 -05:00
019eaf8980 Add assignment dropdown on ticket creation and fix Discord webhook URLs
- Add APP_DOMAIN config for correct Discord webhook ticket links
- Add "Assign To" dropdown on create ticket form
- Update TicketModel.createTicket() to support assigned_to field
- Update documentation for APP_DOMAIN requirement

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-02-05 10:24:00 -05:00
e8b2f670b9 Fix mobile bottom nav consistency and ticket view width
Mobile bottom nav:
- Added nav-label class to all text labels in JS
- Fixed icon sizing (20px fixed height)
- Fixed label sizing (10px for all)
- Equal width columns (25% each)
- Changed gear emoji from ⚙️ to ⚙ for consistency

Ticket view mobile:
- Removed all borders from ticket container
- Removed decorative corners on mobile
- Reduced nested padding significantly
- ascii-frame-inner now 0.75rem padding (was 1rem)
- Nested ascii-frame-inner only 0.5rem
- detail-group full-width has no padding
- Content goes edge-to-edge

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-31 11:59:31 -05:00
a8738fdf57 Add comment threading and fix fetch authentication
- Add comment threading/reply functionality with nested display
  - Database migration for parent_comment_id and thread_depth columns
  - Recursive comment rendering with depth-based indentation
  - Reply form with inline UI and smooth animations
  - Thread collapse/expand capability
  - Max thread depth of 3 levels

- Fix 401 authentication errors on API calls
  - Add credentials: 'same-origin' to all fetch calls
  - Affects settings.js, ticket.js, dashboard.js, advanced-search.js
  - Ensures session cookies are sent with requests

- Enhanced comment styling
  - Thread connector lines for visual hierarchy
  - Reply button on comments (up to depth 3)
  - Quote block styling for replies

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-30 23:43:36 -05:00
1c1eb19876 Add UI enhancements and new features
Keyboard Navigation:
- Add J/K keys for Gmail-style ticket list navigation
- Add N key for new ticket, C for comment focus
- Add G then D for go to dashboard (vim-style)
- Add 1-4 number keys for quick status changes on ticket page
- Add Enter to open selected ticket
- Update keyboard help modal with all new shortcuts

Ticket Age Indicator:
- Show "Last activity: X days ago" on ticket view
- Visual warning (yellow pulse) for tickets idle >5 days
- Critical warning (red pulse) for tickets idle >10 days

Ticket Clone Feature:
- Add "Clone" button on ticket view
- Creates copy with [CLONE] prefix in title
- Preserves description, priority, category, type, visibility
- Automatically creates "relates_to" dependency to original

Active Filter Badges:
- Show visual badges above ticket table for active filters
- Click X on badge to remove individual filter
- "Clear All" button to reset all filters
- Color-coded by filter type (status, priority, search)

Visual Enhancements:
- Add keyboard-selected row highlighting for J/K navigation
- Smooth animations for filter badges

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-30 19:21:36 -05:00
c3f7593f3c Harden CSP by removing unsafe-inline for scripts
Refactored all inline event handlers (onclick, onchange, onsubmit) to use
addEventListener with data-action attributes and event delegation pattern.

Changes:
- views/*.php: Replaced inline handlers with data-action attributes
- views/admin/*.php: Same refactoring for all admin views
- assets/js/dashboard.js: Added event delegation for bulk/quick action modals
- assets/js/ticket.js: Added event delegation for dynamic elements
- assets/js/markdown.js: Refactored toolbar button handlers
- assets/js/keyboard-shortcuts.js: Refactored modal close button
- SecurityHeadersMiddleware.php: Enabled strict CSP with nonces

The CSP now uses script-src 'self' 'nonce-{nonce}' instead of 'unsafe-inline',
significantly improving XSS protection.

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-30 13:15:55 -05:00
d073add6a6 feat: Complete mobile UI overhaul
Major mobile improvements:
- Sticky header with simplified controls
- Slide-out filter sidebar with overlay
- Bottom navigation bar (Home, Filter, New, Settings)
- Stacked toolbar layout
- Full-width modals sliding up from bottom
- Admin dropdown as bottom sheet
- Horizontal scrolling table with touch support
- 44px minimum touch targets throughout
- iOS zoom prevention on inputs
- Landscape mode optimizations

CSS changes:
- Rewrote all mobile styles with correct class names
- Added mobile bottom nav styles
- Fixed toolbar-left, toolbar-center, toolbar-right
- Fixed user-header-left, user-header-right

JS changes:
- initMobileSidebar now creates bottom nav
- Removed style.display = 'none' (CSS handles visibility)

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-24 10:48:32 -05:00
7465fb6fc4 feat: Comprehensive mobile UI improvements
Dashboard mobile changes:
- Sidebar becomes slide-out drawer with overlay
- Added mobile filter toggle button
- Table wrapped for horizontal scroll
- Stats grid: 2 columns on tablet, 1 on phone
- Larger touch targets (44px minimum)
- Full-width modals with better spacing
- Admin dropdown slides up from bottom
- Fixed bulk action bar at bottom

Ticket page mobile changes:
- Stack metadata vertically
- Full-width buttons and inputs
- Scrollable tabs
- Better comment form layout
- Improved timeline readability

General:
- Prevent iOS zoom with 16px input font
- Touch-friendly spacing throughout

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-23 22:10:29 -05:00
11a593a7dd refactor: Code cleanup and documentation updates
Bug fixes:
- Fix ticket ID extraction using URLSearchParams instead of split()
- Add error handling for query result in get_users.php
- Make Discord webhook URLs dynamic (use HTTP_HOST)

Code cleanup:
- Remove debug console.log statements from dashboard.js and ticket.js
- Add getTicketIdFromUrl() helper function to both JS files

Documentation:
- Update Claude.md: fix web server (nginx not Apache), add new notes
- Update README.md: add keyboard shortcuts, update setup instructions

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-23 22:01:20 -05:00
380b0e1adf fix: Sidebar toggle positioning and documentation updates
- Fix collapsible sidebar toggle button positioning (moved outside sidebar)
- Toggle button now stays visible when sidebar is collapsed
- Update cache busting version
- Update Claude.md with new features documentation
- Update README.md with new features documentation
- Remove migrations folder (no longer needed)

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-23 10:39:55 -05:00
e86a5de3fd feat: Add 9 new features for enhanced UX and security
Quick Wins:
- Feature 1: Ticket linking in comments (#123456789 auto-links)
- Feature 6: Checkbox click area fix (click anywhere in cell)
- Feature 7: User groups display in settings modal

UI Enhancements:
- Feature 4: Collapsible sidebar with localStorage persistence
- Feature 5: Inline ticket preview popup on hover (300ms delay)
- Feature 2: Mobile responsive improvements (44px touch targets, iOS zoom fix)

Major Features:
- Feature 3: Kanban card view with status columns (toggle with localStorage)
- Feature 9: API key generation admin panel (/admin/api-keys)
- Feature 8: Ticket visibility levels (public/internal/confidential)

New files:
- views/admin/ApiKeysView.php
- api/generate_api_key.php
- api/revoke_api_key.php
- migrations/008_ticket_visibility.sql

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-23 10:01:50 -05:00
bc6a5cecf8 fix: Resolve multiple UI and API bugs
- Remove is_active filter from get_users.php (column doesn't exist)
- Fix ticket ID validation regex in upload_attachment.php (9-digit format)
- Fix createSettingsModal reference to use openSettingsModal from settings.js
- Add error handling for dependencies tab to prevent infinite loading
- Add try-catch wrapper to ticket_dependencies.php API
- Make export dropdown visible only when tickets are selected
- Export only selected tickets instead of all filtered tickets

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-20 15:16:14 -05:00
be505b7312 Implement comprehensive improvement plan (Phases 1-6)
Security (Phase 1-2):
- Add SecurityHeadersMiddleware with CSP, X-Frame-Options, etc.
- Add RateLimitMiddleware for API rate limiting
- Add security event logging to AuditLogModel
- Add ResponseHelper for standardized API responses
- Update config.php with security constants

Database (Phase 3):
- Add migration 014 for additional indexes
- Add migration 015 for ticket dependencies
- Add migration 016 for ticket attachments
- Add migration 017 for recurring tickets
- Add migration 018 for custom fields

Features (Phase 4-5):
- Add ticket dependencies with DependencyModel and API
- Add duplicate detection with check_duplicates API
- Add file attachments with AttachmentModel and upload/download APIs
- Add @mentions with autocomplete and highlighting
- Add quick actions on dashboard rows

Collaboration (Phase 5):
- Add mention extraction in CommentModel
- Add mention autocomplete dropdown in ticket.js
- Add mention highlighting CSS styles

Admin & Export (Phase 6):
- Add StatsModel for dashboard widgets
- Add dashboard stats cards (open, critical, unassigned, etc.)
- Add CSV/JSON export via export_tickets API
- Add rich text editor toolbar in markdown.js
- Add RecurringTicketModel with cron job
- Add CustomFieldModel for per-category fields
- Add admin views: RecurringTickets, CustomFields, Workflow,
  Templates, AuditLog, UserActivity
- Add admin APIs: manage_workflows, manage_templates,
  manage_recurring, custom_fields, get_users
- Add admin routes in index.php

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-20 09:55:01 -05:00
998b85e907 feat: Replace browser alerts with terminal-aesthetic notifications
Replaced all native browser dialogs with custom terminal-style UI:

**Utility Functions** (dashboard.js):
- showConfirmModal() - Reusable confirmation modal with type-based colors
- showInputModal() - Text input modal for user prompts
- Both support keyboard shortcuts (ESC to cancel, Enter to submit)

**Alert Replacements** (22 instances):
- Validation warnings → toast.warning() (amber, 2s)
- Error messages → toast.error() (red, 5s)
- Success messages → toast.success() or toast.warning() with details
- Example: "Bulk close: 5 succeeded, 2 failed" vs simple "Operation complete"

**Confirm Replacements** (3 instances):
- dashboard.js:509 - Bulk close confirmation → showConfirmModal()
- ticket.js:417 - Status change warning → showConfirmModal()
- advanced-search.js:321 - Delete filter → showConfirmModal('error' type)

**Prompt Replacement** (1 instance):
- advanced-search.js:151 - Save filter name → showInputModal()

**Benefits**:
✓ Visual consistency - matches terminal CRT aesthetic
✓ Non-blocking - toasts don't interrupt workflow
✓ Better UX - different colors for different message types
✓ Keyboard friendly - ESC/Enter support in modals
✓ Reusable - modal functions available for future use

All dialogs maintain retro aesthetic with:
- ASCII borders (╚ ╝)
- Terminal green glow
- Monospace fonts
- Color-coded by type (amber warning, red error, cyan info)

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-09 16:54:02 -05:00
08a73eb84c fix: Improve Assigned To column sorting behavior
Fixed sorting logic for the "Assigned To" column on dashboard:

Problem:
- "Unassigned" was sorted alphabetically with user names
- Appeared randomly in middle of list (after 'S', before 'V')
- Made it hard to find unassigned tickets when sorted

Solution:
- "Unassigned" tickets now always appear at end of list
- Regardless of sort direction (A→Z or Z→A)
- Assigned user names still sort normally among themselves
- Example A→Z: Alice, Bob, Charlie... Unassigned
- Example Z→A: Zack, Yolanda, Xavier... Unassigned

This keeps unassigned tickets grouped together and predictable.

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-09 16:38:16 -05:00
58f2e9d143 feat: Add CSRF tokens to all JavaScript fetch calls and fix XSS
Security improvements across all JavaScript files:

CSRF Protection:
- assets/js/ticket.js - Added X-CSRF-Token header to 5 fetch calls
  (update_ticket.php x3, add_comment.php, assign_ticket.php)
- assets/js/dashboard.js - Added X-CSRF-Token to 8 fetch calls
  (update_ticket.php x2, bulk_operation.php x6)
- assets/js/settings.js - Added X-CSRF-Token to user preferences save
- assets/js/advanced-search.js - Added X-CSRF-Token to filter save/delete

XSS Prevention:
- assets/js/ticket.js:183-209 - Replaced insertAdjacentHTML() with safe
  DOM API (createElement/textContent) to prevent script injection in
  comment rendering. User-supplied data (user_name, created_at) now
  auto-escaped via textContent.

All state-changing operations now include CSRF token validation.

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-09 16:13:13 -05:00
2e7956ce40 Bulk actions update 2026-01-08 23:30:25 -05:00
83a1ba393a Fix settings 2026-01-08 23:16:29 -05:00
eda9c61724 ui improvements, keyboard shortcuts, and toast not 2026-01-08 22:49:48 -05:00
cf2d596219 Sidebar with no hamburger menu 2026-01-07 17:47:11 -05:00
e0b7ce374d Phase 5: Update modals and hamburger menus with ASCII frames
## Hamburger Menu Updates
- Ticket page menu: Added ascii-subsection-header and ascii-frame-inner wrapper
- Dashboard menu: Added ascii-subsection-header and dashboard-filters wrapper
- Maintains all inline editing functionality for ticket fields
- Preserves all filter checkbox functionality for dashboard

## Settings Modal Enhancement
- Wrapped in ascii-frame-outer with ╚╝ bottom corners
- Added ascii-section-header for title
- Nested content in ascii-content → ascii-frame-inner
- Added ascii-divider before footer
- Moved close button to footer for better layout

## Bulk Operations Modals
- Bulk Assign Modal: Full ASCII frame structure with nested sections
- Bulk Priority Modal: Full ASCII frame structure with nested sections
- Both modals now have:
  * ascii-frame-outer with corner decorations
  * ascii-section-header for title
  * ascii-content and ascii-frame-inner for body
  * ascii-divider before footer
  * Consistent visual hierarchy with rest of app

## Code Quality
- All event handlers and functionality preserved
- No breaking changes to JavaScript logic
- Consistent frame structure across all dynamically generated UI
- All modals and menus now match the nested frame aesthetic

## Files Modified
- assets/js/dashboard.js: Updated 5 HTML generation functions
  * createHamburgerMenu() - ticket page version
  * createHamburgerMenu() - dashboard version
  * createSettingsModal()
  * showBulkAssignModal()
  * showBulkPriorityModal()

🤖 Generated with [Claude Code](https://claude.com/claude-code)

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-07 10:54:47 -05:00
c449100c28 Phase 4: Light mode removal + CreateTicketView restructuring
## Light Mode Removal & Optimization
- Removed theme toggle functionality from dashboard.js
- Forced dark mode only (terminal aesthetic)
- Cleaned up .theme-toggle CSS class and styles
- Removed body.light-mode CSS rules from all view files
- Simplified user-header styles to use static dark colors
- Removed CSS custom properties (--header-bg, --header-text, --border-color)
- Removed margin-right for theme toggle button (no longer needed)

## CreateTicketView Complete Restructuring
- Added user header with back link and user info
- Restructured into 6 vertical nested ASCII sections:
  1. Form Header - Create New Ticket introduction
  2. Template Selection - Optional template dropdown
  3. Basic Information - Title input field
  4. Ticket Metadata - Status, Priority, Category, Type (4-column)
  5. Detailed Description - Main textarea
  6. Form Actions - Create/Cancel buttons
- Each section wrapped in ascii-section-header → ascii-content → ascii-frame-inner
- Added ASCII dividers between all sections
- Added ╚╝ bottom corner characters to outer frame
- Improved error message styling with priority-1 color
- Added helpful placeholder text and hints

## Files Modified
- assets/css/dashboard.css: Removed theme toggle CSS (~19 lines)
- assets/js/dashboard.js: Removed initThemeToggle() and forced dark mode
- views/DashboardView.php: Simplified user-header CSS (removed light mode)
- views/TicketView.php: Simplified user-header CSS (removed light mode)
- views/CreateTicketView.php: Complete restructuring (98→242 lines)

## Code Quality
- Maintained all existing functionality and event handlers
- Kept all class names for JavaScript compatibility
- Consistent nested frame structure across all pages
- Zero breaking changes to backend or business logic
- Optimized by removing ~660 unused lines total

🤖 Generated with [Claude Code](https://claude.com/claude-code)

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-07 10:52:10 -05:00
c95f1db871 Fix: Multiple UI and functionality improvements
Fixed all reported issues:

1. **Dark Mode Improvements:**
   - Fixed bulk-actions-info white on white text (now yellow on dark background)
   - Fixed timeline-content boxes with explicit dark mode colors
   - All text now properly visible in dark mode

2. **Dashboard Enhancement:**
   - Added "Assigned To" column showing ticket assignments
   - Updated TicketModel query to include assigned user information
   - Shows "Unassigned" when no user assigned

3. **Removed Ticket View Tracking:**
   - Removed logTicketView call from TicketController
   - Created migration 011 to delete all view records from audit_log
   - Viewing tickets no longer clutters activity timeline

4. **Removed Duplicate Status Dropdown:**
   - Removed status field from hamburger menu
   - Status can now only be changed via the workflow-validated dropdown in ticket header
   - Prevents confusion and ensures all status changes follow workflow rules

All changes improve usability and reduce clutter.

🤖 Generated with [Claude Code](https://claude.com/claude-code)

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-01 19:28:07 -05:00
ac094c8706 Feature 5: Implement Bulk Actions (Admin Only)
Add comprehensive bulk operations system for admins:

- Created BulkOperationsModel.php with operation tracking and processing
- Added bulk_operation.php API endpoint for bulk operations
- Created get_users.php API endpoint for user dropdown in bulk assign
- Updated DashboardView.php with checkboxes and bulk actions toolbar
- Added JavaScript functions for:
  - Select all/clear selection
  - Bulk close tickets
  - Bulk assign tickets
  - Bulk change priority
- Added comprehensive CSS for bulk actions toolbar and modals
- All bulk operations are admin-only (enforced server-side)
- Operations tracked in bulk_operations table with audit logging
- Supports bulk_close, bulk_assign, and bulk_priority operations

Admins can now select multiple tickets and perform batch operations, significantly improving workflow efficiency.

🤖 Generated with [Claude Code](https://claude.com/claude-code)

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-01 19:06:33 -05:00
353ce83a36 Feature 4: Implement Ticket Templates
Add ticket template system for quick ticket creation:

- Created TemplateModel.php with full CRUD operations for templates
- Added get_template.php API endpoint to fetch template data
- Updated TicketController to load templates in create() method
- Modified CreateTicketView.php to include template selector dropdown
- Added loadTemplate() JavaScript function to populate form fields
- Templates include: title, description, category, type, and default priority
- Database already seeded with default templates (Hardware Failure, Software Installation, Network Issue, Maintenance Request)

Users can now select from predefined templates when creating tickets, speeding up common ticket creation workflows.

🤖 Generated with [Claude Code](https://claude.com/claude-code)

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-01 19:00:42 -05:00
38ae4802b8 Changed Client-side Search to Server-side Search 2025-09-05 12:40:38 -04:00
e05434137c Fixed MAJOR bugs, currently at a semi-stable state 2025-09-05 11:08:56 -04:00
f8ada1d6d1 Re-did everything, Now is modulaar and better bro. 2025-05-16 20:02:49 -04:00
5b50964d06 Fixed ticket editing, and ticket overview size. 2025-05-16 16:36:18 -04:00
1fe7bc0f93 Better deduplication 2025-05-15 08:33:13 -04:00
d40d6c2844 remove js class from button 2025-03-11 21:13:09 -04:00
357512d8c1 gemni change 2025-03-11 21:09:47 -04:00
9ef346e5db fix? 2025-03-11 21:00:09 -04:00
19eed7cadc removed global save and removed button 2025-03-11 20:58:00 -04:00
85776ab509 Ticket attribute edit mode changes 2025-03-11 20:55:04 -04:00
0cc1a181b8 Disable editable fields from start 2025-03-11 20:52:11 -04:00
aa4c20aa52 hamburger ticket edit button 2025-03-11 20:46:28 -04:00
4e7b92283e Fix? 2025-03-11 20:42:38 -04:00
9ddcfa700c init value before use 2025-03-11 20:40:20 -04:00