7 Commits

Author SHA1 Message Date
89a685a502 Integrate web_template design system and fix security/quality issues
Security fixes:
- Add HTTP method validation to delete_comment.php (block CSRF via GET)
- Remove $_GET fallback in comment deletion (was CSRF bypass vector)
- Guard session_start() with session_status() check across API files
- Escape json_encode() data attributes with htmlspecialchars in views
- Escape inline APP_TIMEZONE config values in DashboardView/TicketView
- Validate timezone param against DateTimeZone::listIdentifiers() in index.php
- Remove Database::escape() (was using real_escape_string, not safe)
- Fix AttachmentModel hardcoded connection; inject via constructor

Backend fixes:
- Fix CommentModel bind_param type for ticket_id (s→i)
- Fix buildCommentThread orphan parent guard
- Fix StatsModel JOIN→LEFT JOIN so unassigned tickets aren't excluded
- Add ticket ID validation in BulkOperationsModel before implode()
- Add duplicate key retry in TicketModel::createTicket() for race conditions
- Wrap SavedFiltersModel default filter changes in transactions
- Add null result guards in WorkflowModel query methods

Frontend JS:
- Rewrite toast.js as lt.toast shim (base.js dependency)
- Delegate escapeHtml() to lt.escHtml()
- Rewrite keyboard-shortcuts.js using lt.keys.on()
- Migrate settings.js to lt.api.* and lt.modal.open/close()
- Migrate advanced-search.js to lt.api.* and lt.modal.open/close()
- Migrate dashboard.js fetch calls to lt.api.*; update all dynamic
  modals (bulk ops, quick actions, confirm/input) to lt-modal structure
- Migrate ticket.js fetchMentionUsers to lt.api.get()
- Remove console.log/error/warn calls from JS files

Views:
- Add /web_template/base.css and base.js to all 10 view files
- Call lt.keys.initDefaults() in DashboardView, TicketView, admin views
- Migrate all modal HTML from settings-modal/settings-content to
  lt-modal-overlay/lt-modal/lt-modal-header/lt-modal-body/lt-modal-footer
- Replace style="display:none" with aria-hidden="true" on all modals
- Replace modal open/close style.display with lt.modal.open/close()
- Update modal buttons to lt-btn lt-btn-primary/lt-btn-ghost classes
- Remove manual ESC keydown handlers (replaced by lt.keys.initDefaults)
- Fix unescaped timezone values in TicketView inline script

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-17 23:22:24 -04:00
f59913910f Replace Discord webhook notifications with Matrix (hookshot)
- Add helpers/NotificationHelper.php: shared Matrix webhook sender
  that reads MATRIX_WEBHOOK_URL and MATRIX_NOTIFY_USERS from config
- Remove sendDiscordWebhook() from TicketController; call
  NotificationHelper::sendTicketNotification() instead
- Replace 60-line Discord embed block in create_ticket_api.php
  with a single NotificationHelper call
- config/config.php: DISCORD_WEBHOOK_URL → MATRIX_WEBHOOK_URL +
  new MATRIX_NOTIFY_USERS key (comma-separated Matrix user IDs)
- .env.example: updated env var names and comments

Payload sent to hookshot includes notify_users array so the
JS transform can build proper @mention links for each user.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-02-21 19:17:46 -05:00
5b2a2c271e Add security logging, domain validation, and output helpers
- Add authentication failure logging to AuthMiddleware (session expiry,
  access denied, unauthenticated access attempts)
- Add UrlHelper for secure URL generation with host validation against
  configurable ALLOWED_HOSTS whitelist
- Add OutputHelper with consistent XSS-safe escaping functions (h, attr,
  json, url, css, truncate, date, cssClass)
- Add validation to AuditLogModel query parameters (pagination limits,
  date format validation, action/entity type validation, IP sanitization)
- Add APP_DOMAIN and ALLOWED_HOSTS configuration options

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-30 18:51:16 -05:00
37be81b3e2 Add PHP 7.4+ type hints to helpers, models, and middleware
Added strict typing with parameter types, return types, and property
types across all core classes:
- helpers: Database, ErrorHandler, CacheHelper
- models: TicketModel, UserModel, WorkflowModel, TemplateModel, UserPreferencesModel
- middleware: RateLimitMiddleware, CsrfMiddleware, SecurityHeadersMiddleware

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-29 11:04:36 -05:00
8a8b1b0258 Add centralized error handler
- Add ErrorHandler class for consistent error handling and logging
- Provides methods for common error responses (401, 403, 404, 422, 500)
- Includes error logging to temp directory
- Update get_template.php to use ErrorHandler (example migration)

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-29 10:55:15 -05:00
d2a8c73e2c Add caching layer and database helper
- Add CacheHelper for file-based caching with TTL support
- Add Database helper for centralized connection management
- Update WorkflowModel to cache status transitions (10 min TTL)
- Update UserPreferencesModel to cache user prefs (5 min TTL)
- Update manage_workflows.php to clear cache on changes
- Update get_users.php to use Database helper (example migration)

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-29 10:53:26 -05:00
be505b7312 Implement comprehensive improvement plan (Phases 1-6)
Security (Phase 1-2):
- Add SecurityHeadersMiddleware with CSP, X-Frame-Options, etc.
- Add RateLimitMiddleware for API rate limiting
- Add security event logging to AuditLogModel
- Add ResponseHelper for standardized API responses
- Update config.php with security constants

Database (Phase 3):
- Add migration 014 for additional indexes
- Add migration 015 for ticket dependencies
- Add migration 016 for ticket attachments
- Add migration 017 for recurring tickets
- Add migration 018 for custom fields

Features (Phase 4-5):
- Add ticket dependencies with DependencyModel and API
- Add duplicate detection with check_duplicates API
- Add file attachments with AttachmentModel and upload/download APIs
- Add @mentions with autocomplete and highlighting
- Add quick actions on dashboard rows

Collaboration (Phase 5):
- Add mention extraction in CommentModel
- Add mention autocomplete dropdown in ticket.js
- Add mention highlighting CSS styles

Admin & Export (Phase 6):
- Add StatsModel for dashboard widgets
- Add dashboard stats cards (open, critical, unassigned, etc.)
- Add CSV/JSON export via export_tickets API
- Add rich text editor toolbar in markdown.js
- Add RecurringTicketModel with cron job
- Add CustomFieldModel for per-category fields
- Add admin views: RecurringTickets, CustomFields, Workflow,
  Templates, AuditLog, UserActivity
- Add admin APIs: manage_workflows, manage_templates,
  manage_recurring, custom_fields, get_users
- Add admin routes in index.php

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-20 09:55:01 -05:00