From f1e172caec63934f0059a50191c4ff5f1fbd8be2 Mon Sep 17 00:00:00 2001
From: Jared Vititoe <jjvititoe1@gmail.com>
Date: Tue, 30 Jun 2026 18:33:59 -0400
Subject: [PATCH] Shorten hwmonDaemon auto-comments (drop embedded ASCII
 description)

The priority-escalation and recurrence comments embedded the full ASCII
alert description in a code block, producing a wall-of-text comment every
time. Since the ticket DESCRIPTION is already refreshed with the current
sensor data on each update, the comment only needs to record the event:

- Escalation: short note with from/to priority labels + a brief reason
  ("more severe condition reported, needs faster attention; see description").
- Recurrence: short reopened note pointing at the refreshed description.

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
---
 create_ticket_api.php | 15 ++++++++++++---
 1 file changed, 12 insertions(+), 3 deletions(-)

diff --git a/create_ticket_api.php b/create_ticket_api.php
index f49f939..99eab78 100644
--- a/create_ticket_api.php
+++ b/create_ticket_api.php
@@ -312,9 +312,18 @@ if ($existing) {
             $updStmt->close();
 
             // Only post a comment on priority escalation — title and description updates
-            // are silent (title changes like rising counters would spam a comment every run)
+            // are silent (title changes like rising counters would spam a comment every run).
+            // Keep it short: the full sensor data is refreshed in the ticket description,
+            // so the comment just records the bump + a brief reason (no ASCII dump).
             if (isset($changes['priority'])) {
-                $commentText = "**hwmonDaemon escalated this ticket from P{$changes['priority']['from']} to P{$changes['priority']['to']}.**\n\n```\n" . $description . "\n```";
+                $pLabels = [1 => 'P1 (Critical)', 2 => 'P2 (High)', 3 => 'P3 (Medium)', 4 => 'P4 (Low)', 5 => 'P5 (Minimal)'];
+                $fromP = (int)$changes['priority']['from'];
+                $toP   = (int)$changes['priority']['to'];
+                $fromL = $pLabels[$fromP] ?? "P{$fromP}";
+                $toL   = $pLabels[$toP] ?? "P{$toP}";
+                $commentText = "**hwmonDaemon raised priority {$fromL} → {$toL}.**\n\n"
+                    . "The latest monitoring scan reported a more severe condition for this issue, "
+                    . "so it now needs faster attention. Current sensor data is in the ticket description above.";
                 $commentStmt = $conn->prepare(
                     "INSERT INTO ticket_comments (ticket_id, user_id, user_name, comment_text, markdown_enabled) VALUES (?, ?, 'hwmonDaemon', ?, 1)"
                 );
@@ -362,7 +371,7 @@ if ($existing) {
     $reopenStmt->close();
 
     $commentText = "**Issue recurred — ticket reopened automatically.**\n\n" .
-                   "New report received from hwmonDaemon:\n\n```\n" . $description . "\n```";
+                   "hwmonDaemon detected this condition again. Current sensor data is in the ticket description above.";
     $commentStmt = $conn->prepare(
         "INSERT INTO ticket_comments (ticket_id, user_id, user_name, comment_text, markdown_enabled) VALUES (?, ?, 'hwmonDaemon', ?, 1)"
     );