read response.txt once

assets/js/ticket.js

@@ -402,20 +402,25 @@ function updateTicketStatus() {
             status: newStatus
         })
     })
-    .then(response => {
+    .then(async response => {
+        const text = await response.text();
+
         if (!response.ok) {
-            return response.json().then(data => {
-                console.error('Server error response:', data);
+            console.error('Server error response:', text);
+            try {
+                const data = JSON.parse(text);
                 throw new Error(data.error || 'Server returned an error');
-            }).catch(jsonError => {
-                // If JSON parsing fails, try to get text
-                return response.text().then(text => {
-                    console.error('Server response (non-JSON):', text);
-                    throw new Error(text || 'Network response was not ok');
-                });
-            });
+            } catch (parseError) {
+                throw new Error(text || 'Network response was not ok');
+            }
+        }
+
+        try {
+            return JSON.parse(text);
+        } catch (parseError) {
+            console.error('Failed to parse JSON:', text);
+            throw new Error('Invalid JSON response from server');
         }
-        return response.json();
     })
     .then(data => {
         if (data.success) {