Fix leading-zero ticket ID handling across API and UI

- dashboard.js: use String(cb.value) instead of parseInt() in
  getSelectedTicketIds() so zero-padded IDs like 000123456 are
  preserved when sent to bulk_operation.php
- DashboardView.php: remove (int) cast on data-ticket-id attribute
  for quick-status button; was stripping leading zeros
- TicketView.php: remove (int) cast on export URL ticket_id param
- update_ticket.php: preserve ticket_id as string via trim((string)...)
- add_comment.php: preserve ticket_id as string; validate with
  ctype_digit instead of (int) cast so comments are stored with the
  canonical zero-padded ID matching the tickets table
- export_tickets.php: validate singleId as string to avoid stripping
  leading zeros in the export endpoint
- notifications.php: preserve ticket_id strings in URLs and ticket
  ownership checks; index myTicketIds by both int and string forms
  for robust lookup regardless of how audit_log stored the ID
- TicketController.php: fix inline dependency insert — column was
  wrong (depends_on_ticket_id → depends_on_id) and bind types were
  wrong ("iii" → "ssi"); feature was silently broken

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>

api/add_comment.php

@@ -65,8 +65,8 @@ try {
         throw new Exception("Invalid JSON data received");
     }
 
-    $ticketId = isset($data['ticket_id']) ? (int)$data['ticket_id'] : 0;
+    $ticketId = isset($data['ticket_id']) ? trim((string)$data['ticket_id']) : '';
-    if ($ticketId <= 0) {
+    if (!ctype_digit($ticketId) || (int)$ticketId <= 0) {
         http_response_code(400);
         ob_end_clean();
         header('Content-Type: application/json');

api/export_tickets.php

@@ -43,7 +43,8 @@ try {
     $search = isset($_GET['search']) ? trim($_GET['search']) : null;
     $format   = isset($_GET['format'])    ? $_GET['format']    : 'csv';
     $ticketIds = isset($_GET['ticket_ids']) ? $_GET['ticket_ids'] : null;
-    $singleId  = isset($_GET['ticket_id']) ? (int)$_GET['ticket_id'] : null;
+    $singleIdRaw = isset($_GET['ticket_id']) ? trim($_GET['ticket_id']) : null;
+    $singleId    = ($singleIdRaw !== null && ctype_digit($singleIdRaw) && (int)$singleIdRaw > 0) ? $singleIdRaw : null;
 
     // Initialize model
     $ticketModel = new TicketModel($conn);

api/notifications.php

@@ -75,7 +75,7 @@ $stmt = $conn->prepare($myTicketsSql);
 $stmt->bind_param('ii', $userId, $userId);
 $stmt->execute();
 $mtResult = $stmt->get_result();
-while ($mtRow = $mtResult->fetch_assoc()) { $myTicketIds[(int)$mtRow['ticket_id']] = true; }
+while ($mtRow = $mtResult->fetch_assoc()) { $myTicketIds[(int)$mtRow['ticket_id']] = true; $myTicketIds[$mtRow['ticket_id']] = true; }
 $stmt->close();
 
 $watchedSql = "SELECT ticket_id FROM ticket_watchers WHERE user_id = ?";
@@ -83,7 +83,7 @@ $stmt = $conn->prepare($watchedSql);
 $stmt->bind_param('i', $userId);
 $stmt->execute();
 $wResult = $stmt->get_result();
-while ($wRow = $wResult->fetch_assoc()) { $myTicketIds[(int)$wRow['ticket_id']] = true; }
+while ($wRow = $wResult->fetch_assoc()) { $myTicketIds[(int)$wRow['ticket_id']] = true; $myTicketIds[$wRow['ticket_id']] = true; }
 $stmt->close();
 
 // Step B: fetch recent comment audit events not by the current user
@@ -109,8 +109,9 @@ $stmt->close();
 $commentRows = [];
 foreach ($rawCommentRows as $rawRow) {
     $d   = json_decode($rawRow['details'] ?? '{}', true) ?? [];
-    $tid = (int)($d['ticket_id'] ?? 0);
+    $tidRaw = $d['ticket_id'] ?? 0;
-    if ($tid > 0 && isset($myTicketIds[$tid])) {
+    $tid = (int)$tidRaw;
+    if ($tid > 0 && (isset($myTicketIds[$tid]) || isset($myTicketIds[$tidRaw]))) {
         $commentRows[] = $rawRow;
         if (count($commentRows) >= 15) break;
     }
@@ -158,8 +159,8 @@ foreach ($all as $row) {
         ? 'comment'
         : $row['action_type'];
     $ticketId = ($actionType === 'comment')
-        ? (int)($details['ticket_id'] ?? 0)
+        ? ($details['ticket_id'] ?? 0)
-        : (int)$row['entity_id'];
+        : $row['entity_id'];
     $isRead = $lastSeen && $row['created_at'] <= $lastSeen;
 
     // Build human-readable title

api/update_ticket.php

@@ -252,7 +252,7 @@ try {
         throw new Exception("Missing ticket_id parameter");
     }
     
-    $ticketId = (int)$data['ticket_id'];
+    $ticketId = trim((string)$data['ticket_id']);
 
     // Initialize controller
     $controller = new ApiTicketController($conn, $userId, $isAdmin, $currentUser);

assets/js/dashboard.js

@@ -497,7 +497,7 @@ function updateSelectionCount() {
 
 function getSelectedTicketIds() {
     const checkboxes = document.querySelectorAll('.ticket-checkbox:checked');
-    return Array.from(checkboxes).map(cb => parseInt(cb.value));
+    return Array.from(checkboxes).map(cb => String(cb.value));
 }
 
 function clearSelection() {

controllers/TicketController.php

@@ -126,12 +126,12 @@ class TicketController {
                 }
 
                 // Auto-link as duplicate if requested from create form
-                $linkDupOf = isset($_POST['link_duplicate_of']) ? (int)$_POST['link_duplicate_of'] : 0;
+                $linkDupOfRaw = trim($_POST['link_duplicate_of'] ?? '');
-                if ($linkDupOf > 0) {
+                if ($linkDupOfRaw !== '' && ctype_digit($linkDupOfRaw)) {
-                    $depSql = "INSERT IGNORE INTO ticket_dependencies (ticket_id, depends_on_ticket_id, dependency_type, created_by)
+                    $depSql = "INSERT IGNORE INTO ticket_dependencies (ticket_id, depends_on_id, dependency_type, created_by)
                                VALUES (?, ?, 'duplicates', ?)";
                     $depStmt = $this->conn->prepare($depSql);
-                    $depStmt->bind_param("iii", $result['ticket_id'], $linkDupOf, $userId);
+                    $depStmt->bind_param("ssi", $result['ticket_id'], $linkDupOfRaw, $userId);
                     $depStmt->execute();
                     $depStmt->close();
                 }

views/DashboardView.php

@@ -762,7 +762,7 @@ include __DIR__ . '/layout_header.php';
                               aria-label="View ticket <?= htmlspecialchars($row['ticket_id']) ?>">View</button>
                       <button type="button" class="lt-btn lt-btn-sm lt-btn-ghost"
                               data-action="quick-status"
-                              data-ticket-id="<?= (int)$row['ticket_id'] ?>"
+                              data-ticket-id="<?= htmlspecialchars($row['ticket_id']) ?>"
                               data-status="<?= htmlspecialchars($row['status'], ENT_QUOTES) ?>"
                               aria-label="Change status">&#x7E;</button>
                       <button type="button" class="lt-btn lt-btn-sm lt-btn-ghost"

views/TicketView.php

@@ -184,7 +184,7 @@ include __DIR__ . '/layout_header.php';
     <button type="button" id="editButton" class="lt-btn lt-btn-primary lt-btn-sm">EDIT</button>
     <button type="button" id="cloneButton" class="lt-btn lt-btn-sm">CLONE</button>
     <a id="exportFullBtn"
-       href="/api/export_tickets.php?format=full&ticket_id=<?= (int)$ticket['ticket_id'] ?>"
+       href="/api/export_tickets.php?format=full&ticket_id=<?= htmlspecialchars($ticket['ticket_id']) ?>"
        class="lt-btn lt-btn-ghost lt-btn-sm"
        title="Export this ticket with all comments and history as JSON">EXPORT</a>
     <button type="button" class="lt-btn lt-btn-ghost lt-btn-sm" data-modal-open="settingsModal">CFG</button>