Fix leading-zero ticket ID handling across API and UI
- dashboard.js: use String(cb.value) instead of parseInt() in
getSelectedTicketIds() so zero-padded IDs like 000123456 are
preserved when sent to bulk_operation.php
- DashboardView.php: remove (int) cast on data-ticket-id attribute
for quick-status button; was stripping leading zeros
- TicketView.php: remove (int) cast on export URL ticket_id param
- update_ticket.php: preserve ticket_id as string via trim((string)...)
- add_comment.php: preserve ticket_id as string; validate with
ctype_digit instead of (int) cast so comments are stored with the
canonical zero-padded ID matching the tickets table
- export_tickets.php: validate singleId as string to avoid stripping
leading zeros in the export endpoint
- notifications.php: preserve ticket_id strings in URLs and ticket
ownership checks; index myTicketIds by both int and string forms
for robust lookup regardless of how audit_log stored the ID
- TicketController.php: fix inline dependency insert — column was
wrong (depends_on_ticket_id → depends_on_id) and bind types were
wrong ("iii" → "ssi"); feature was silently broken
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
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@@ -75,7 +75,7 @@ $stmt = $conn->prepare($myTicketsSql);
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$stmt->bind_param('ii', $userId, $userId);
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$stmt->execute();
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$mtResult = $stmt->get_result();
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while ($mtRow = $mtResult->fetch_assoc()) { $myTicketIds[(int)$mtRow['ticket_id']] = true; }
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while ($mtRow = $mtResult->fetch_assoc()) { $myTicketIds[(int)$mtRow['ticket_id']] = true; $myTicketIds[$mtRow['ticket_id']] = true; }
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$stmt->close();
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$watchedSql = "SELECT ticket_id FROM ticket_watchers WHERE user_id = ?";
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@@ -83,7 +83,7 @@ $stmt = $conn->prepare($watchedSql);
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$stmt->bind_param('i', $userId);
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$stmt->execute();
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$wResult = $stmt->get_result();
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while ($wRow = $wResult->fetch_assoc()) { $myTicketIds[(int)$wRow['ticket_id']] = true; }
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while ($wRow = $wResult->fetch_assoc()) { $myTicketIds[(int)$wRow['ticket_id']] = true; $myTicketIds[$wRow['ticket_id']] = true; }
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$stmt->close();
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// Step B: fetch recent comment audit events not by the current user
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@@ -109,8 +109,9 @@ $stmt->close();
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$commentRows = [];
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foreach ($rawCommentRows as $rawRow) {
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$d = json_decode($rawRow['details'] ?? '{}', true) ?? [];
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$tid = (int)($d['ticket_id'] ?? 0);
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if ($tid > 0 && isset($myTicketIds[$tid])) {
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$tidRaw = $d['ticket_id'] ?? 0;
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$tid = (int)$tidRaw;
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if ($tid > 0 && (isset($myTicketIds[$tid]) || isset($myTicketIds[$tidRaw]))) {
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$commentRows[] = $rawRow;
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if (count($commentRows) >= 15) break;
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}
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@@ -158,8 +159,8 @@ foreach ($all as $row) {
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? 'comment'
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: $row['action_type'];
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$ticketId = ($actionType === 'comment')
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? (int)($details['ticket_id'] ?? 0)
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: (int)$row['entity_id'];
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? ($details['ticket_id'] ?? 0)
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: $row['entity_id'];
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$isRead = $lastSeen && $row['created_at'] <= $lastSeen;
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// Build human-readable title
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