LotusGuild/tinker_tickets
4
0
Fork 0
Code Issues 1 Pull Requests Actions Packages Projects Releases Wiki Activity

feat: comment pagination, Matrix integration, Synapse mention resolution

Browse Source 
Comment pagination:
- CommentModel: add getCommentCount(), paginated getCommentsByTicketId()
  with getThreadedCommentsPaged() for threading + LIMIT/OFFSET
- TicketController: load first 50 root comments + total count on page load
- api/get_comments.php: new AJAX endpoint for Load More (index.php routed)
- TicketView: Load More button + buildCommentEl() JS renderer for AJAX comments;
  passes totalComments/commentOffset/isAdmin to window.ticketData

Matrix integration:
- NotificationHelper: add sendStatusChangeNotification(), sendCommentNotification(),
  sendMentionNotification(), sendAssignmentNotification() alongside existing
  sendTicketNotification(); internal fire() helper replaces duplicated cURL logic
- SynapseHelper: new helper that resolves SSO usernames → Matrix IDs by querying
  Synapse Admin REST API directly (no caching, no stale data)
- config.php: add SYNAPSE_ADMIN_URL, SYNAPSE_ADMIN_TOKEN, MATRIX_NOTIFY_COMMENTS,
  MATRIX_NOTIFY_ASSIGNMENTS config keys (all from .env)
- api/update_ticket.php: fire status-change notification after successful save
- api/add_comment.php: resolve @mentioned usernames via SynapseHelper and fire
  mention notification; fire general comment notification when MATRIX_NOTIFY_COMMENTS=1
- api/assign_ticket.php: fire assignment notification (resolves assignee via Synapse)
  when MATRIX_NOTIFY_ASSIGNMENTS=1

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
This commit is contained in:
Jared Vititoe
2026-03-29 21:34:16 -04:00
parent cc3f667d4c
commit c8181e8076
11 changed files with 645 additions and 57 deletions
Download Patch File Download Diff File Expand all files Collapse all files
api/add_comment.php
+21
View File
@@ -29,6 +29,8 @@ try {
require_once $auditLogModelPath;
require_once dirname(__DIR__) . '/helpers/Database.php';
require_once dirname(__DIR__) . '/models/TicketModel.php';
require_once dirname(__DIR__) . '/helpers/NotificationHelper.php';
require_once dirname(__DIR__) . '/helpers/SynapseHelper.php';
// Check authentication via session
if (session_status() === PHP_SESSION_NONE) {
@@ -123,6 +125,25 @@ try {
);
}
// Matrix notifications
$authorDisplay = $currentUser['display_name'] ?? $currentUser['username'] ?? null;
$commentText = $data['comment_text'] ?? '';
$ticketTitle = $ticket['title'] ?? "Ticket #{$ticketId}";
// @mention notifications — resolve usernames → Matrix IDs via Synapse Admin API
if (!empty($mentionedUsers)) {
$mentionedUsernames = array_column($mentionedUsers, 'username');
$mentionedMatrixIds = SynapseHelper::resolveUsernames($mentionedUsernames);
if (!empty($mentionedMatrixIds)) {
NotificationHelper::sendMentionNotification($ticketId, $ticketTitle, $commentText, $authorDisplay, $mentionedMatrixIds);
}
}
// General comment notification (opt-in via MATRIX_NOTIFY_COMMENTS)
if (!empty($GLOBALS['config']['MATRIX_NOTIFY_COMMENTS'])) {
NotificationHelper::sendCommentNotification($ticketId, $ticketTitle, $commentText, $authorDisplay);
}
// Add mentioned users to result for frontend
$result['mentions'] = array_map(function($u) {
return $u['username'];