diff --git a/src_backup/add_comment.php b/src_backup/add_comment.php
new file mode 100644
index 0000000..cfcbae6
--- /dev/null
+++ b/src_backup/add_comment.php
@@ -0,0 +1,50 @@
+<?php
+// Load environment variables
+$envFile = __DIR__ . '/.env';
+$envVars = parse_ini_file($envFile);
+
+// Database connection
+$conn = new mysqli(
+    $envVars['REACT_APP_DB_HOST'],
+    $envVars['REACT_APP_DB_USER'],
+    $envVars['REACT_APP_DB_PASS'],
+    $envVars['REACT_APP_DB_NAME']
+);
+
+// Get POST data
+$data = json_decode(file_get_contents('php://input'), true);
+
+// Set default username (you can modify this based on your user system)
+$username = "User";
+
+// Prepare insert query
+$sql = "INSERT INTO ticket_comments (ticket_id, user_name, comment_text, markdown_enabled) VALUES (?, ?, ?, ?)";
+$stmt = $conn->prepare($sql);
+
+// Convert markdown_enabled to integer for database
+$markdownEnabled = $data['markdown_enabled'] ? 1 : 0;
+
+$stmt->bind_param("sssi", 
+    $data['ticket_id'],
+    $username,
+    $data['comment_text'],
+    $markdownEnabled
+);
+
+if ($stmt->execute()) {
+    header('Content-Type: application/json');
+    echo json_encode([
+        'success' => true,
+        'user_name' => $username,
+        'created_at' => date('M d, Y H:i'),
+        'markdown_enabled' => $markdownEnabled
+    ]);
+} else {
+    echo json_encode([
+        'success' => false,
+        'error' => $conn->error
+    ]);
+}
+
+$stmt->close();
+$conn->close();
diff --git a/src_backup/assets/css/dashboard.css b/src_backup/assets/css/dashboard.css
new file mode 100644
index 0000000..d68e1f0
--- /dev/null
+++ b/src_backup/assets/css/dashboard.css
@@ -0,0 +1,553 @@
+/* Variables */
+:root {
+    --bg-primary: #f5f7fa;
+    --bg-secondary: #ffffff;
+    --text-primary: #2c3e50;
+    --text-secondary: #4a5568;
+    --border-color: #eee;
+    --shadow: 0 2px 4px rgba(0,0,0,0.1);
+    --hover-bg: #f8f9fa;
+    --priority-1: #ff4d4d;
+    --priority-2: #ffa726;
+    --priority-3: #42a5f5;
+    --priority-4: #66bb6a;
+    
+    /* Spacing */
+    --spacing-xs: 0.5rem;
+    --spacing-sm: 1rem;
+    --spacing-md: 1.5rem;
+    --spacing-lg: 2rem;
+    
+    /* Transitions */
+    --transition-default: all 0.3s ease;
+}
+
+/* Dark theme */
+[data-theme="dark"] {
+    --bg-primary: #1a202c;
+    --bg-secondary: #2d3748;
+    --text-primary: #f7fafc;
+    --text-secondary: #e2e8f0;
+    --border-color: #4a5568;
+    --shadow: 0 2px 4px rgba(0,0,0,0.3);
+    --hover-bg: #374151;
+    --priority-1: #7f1d1d;
+    --priority-2: #854d0e;
+    --priority-3: #075985;
+    --priority-4: #166534;
+}
+
+/* Base Elements */
+body {
+    font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
+    margin: 0;
+    padding: var(--spacing-md);
+    background-color: var(--bg-primary);
+    color: var(--text-primary);
+    transition: var(--transition-default);
+}
+
+/* Reusable Components */
+.card-base {
+    background: var(--bg-secondary);
+    border-radius: 12px;
+    box-shadow: var(--shadow);
+    padding: var(--spacing-md);
+}
+
+.btn-base {
+    padding: var(--spacing-sm) var(--spacing-md);
+    border-radius: 6px;
+    border: none;
+    cursor: pointer;
+    transition: var(--transition-default);
+}
+
+.btn-primary {
+    background: #3b82f6;
+    color: white;
+}
+
+/* Layout Components */
+.dashboard-header {
+    display: flex;
+    justify-content: space-between;
+    align-items: center;
+    margin-bottom: var(--spacing-md);
+    margin-left: 3.75rem;
+}
+
+.ticket-container {
+    max-width: 800px;
+    margin: var(--spacing-lg) auto;
+    border-left: 6px solid;
+    transition: var(--transition-default);
+}
+
+.flex-row {
+    display: flex;
+    gap: var(--spacing-sm);
+}
+
+.flex-between {
+    justify-content: space-between;
+    align-items: center;
+}
+
+/* Table Styles */
+.table-base {
+    width: 100%;
+    border-collapse: separate;
+    border-spacing: 0;
+    overflow: hidden;
+}
+
+.table-cell {
+    padding: var(--spacing-md);
+    text-align: left;
+    border-bottom: 1px solid var(--border-color);
+}
+
+/* Priority Styles */
+.priority-indicator {
+    font-weight: bold;
+    font-family: 'Courier New', monospace;
+    padding: var(--spacing-xs) var(--spacing-sm);
+    border-radius: 4px;
+    display: inline-block;
+}
+
+.priority-1 { color: var(--priority-1); }
+.priority-2 { color: var(--priority-2); }
+.priority-3 { color: var(--priority-3); }
+.priority-4 { color: var(--priority-4); }
+
+/* Status Styles */
+.status-base {
+    font-weight: bold;
+    padding: var(--spacing-xs) var(--spacing-sm);
+    border-radius: 4px;
+}
+
+.status-Open {
+    color: #10b981;
+    background: rgba(16, 185, 129, 0.1);
+}
+
+.status-Closed {
+    color: #ef4444;
+    background: rgba(239, 68, 68, 0.1);
+}
+
+/*UNCHECKED BELOW*/
+
+body.menu-open {
+    padding-left: 260px;
+}
+
+.create-ticket {
+    background: #3b82f6;
+    color: white;
+    padding: 0.625rem 1.25rem;
+    border-radius: 0.375rem;
+    border: none;
+    cursor: pointer;
+    font-weight: 500;
+    transition: background-color 0.3s ease;
+    margin-right: 3.75rem;
+}
+
+.create-ticket:hover {
+    background: #2563eb;
+}
+
+h1 {
+    color: var(--text-primary);
+    margin: 0;
+}
+
+table {
+    width: 100%;
+    border-collapse: separate;
+    border-spacing: 0;
+    background: var(--bg-secondary);
+    border-radius: 12px;
+    box-shadow: var(--shadow);
+    overflow: hidden;
+}
+
+th, td {
+    padding: 16px;
+    text-align: left;
+    border-bottom: 1px solid var(--border-color);
+    color: var(--text-primary);
+}
+
+th {
+    background-color: var(--bg-secondary);
+    font-weight: 600;
+    text-transform: uppercase;
+    font-size: 0.9em;
+    letter-spacing: 0.05em;
+}
+
+tr:hover {
+    background-color: var(--hover-bg);
+}
+
+tbody tr td:first-child {
+    border-left: 6px solid;
+}
+
+tbody tr.priority-1 td:first-child { border-left-color: var(--priority-1); }
+tbody tr.priority-2 td:first-child { border-left-color: var(--priority-2); }
+tbody tr.priority-3 td:first-child { border-left-color: var(--priority-3); }
+tbody tr.priority-4 td:first-child { border-left-color: var(--priority-4); }
+
+/* Priority number styling */
+td:nth-child(2) {
+    text-align: center;
+}
+
+td:nth-child(2) span {
+    font-weight: bold;
+    font-family: 'Courier New', monospace;
+    padding: 4px 8px;
+    border-radius: 4px;
+    display: inline-block;
+    background: var(--hover-bg);
+}
+
+.priority-1 td:nth-child(2) { color: var(--priority-1); }
+.priority-2 td:nth-child(2) { color: var(--priority-2); }
+.priority-3 td:nth-child(2) { color: var(--priority-3); }
+.priority-4 td:nth-child(2) { color: var(--priority-4); }
+
+.search-box {
+    padding: 0.5rem 0.75rem;
+    border: 1px solid var(--border-color);
+    border-radius: 0.375rem;
+    background: var(--bg-secondary);
+    color: var(--text-primary);
+    margin-left: 1.25rem;
+    width: 40%;
+}
+
+.status-filter {
+    padding: 0.5rem 0.75rem;
+    border: 1px solid var(--border-color);
+    border-radius: 0.375rem;
+    background: var(--bg-secondary);
+    color: var(--text-primary);
+    cursor: pointer;
+    min-width: 120px;
+    margin-right: 1rem;
+}
+
+.search-box:focus,
+.status-filter:focus {
+    outline: none;
+    border-color: #3b82f6;
+    box-shadow: 0 0 0 2px rgba(59, 130, 246, 0.1);
+}
+
+.theme-toggle {
+    position: absolute;
+    top: 20px;
+    right: 20px;
+    z-index: 100;
+    padding: 12px;
+    border-radius: 50%;
+    background: var(--bg-secondary);
+    border: 1px solid var(--border-color);
+    cursor: pointer;
+    box-shadow: var(--shadow);
+    font-size: 1.2em;
+    transition: transform 0.3s ease;
+}
+
+.theme-toggle:hover {
+    transform: scale(1.1);
+}
+
+.table-controls {
+    display: flex;
+    justify-content: space-between;
+    align-items: center;
+    margin-bottom: 15px;
+    padding: 10px;
+    background: var(--bg-secondary);
+    border-radius: 8px;
+    box-shadow: var(--shadow);
+}
+
+.ticket-count {
+    font-weight: 500;
+    color: var(--text-secondary);
+}
+
+.table-actions {
+    display: flex;
+    gap: 15px;
+    align-items: center;
+}
+.pagination {
+    display: flex;
+    gap: 0.5rem;
+    align-items: center;
+}
+
+.pagination button {
+    padding: 0.5rem 0.75rem;
+    border: 1px solid var(--border-color);
+    background: var(--bg-secondary);
+    color: var(--text-primary);
+    border-radius: 0.375rem;
+    cursor: pointer;
+    transition: all 0.2s ease;
+}
+
+.pagination button:hover {
+    background: var(--hover-bg);
+}
+
+.pagination button.active {
+    background: #3b82f6;
+    color: white;
+    border-color: #3b82f6;
+}
+
+.settings-icon {
+    cursor: pointer;
+    padding: 8px;
+    border-radius: 4px;
+    transition: background-color 0.2s;
+}
+
+.settings-icon:hover {
+    background: var(--hover-bg);
+}
+
+/* Settings Modal Styles */
+.settings-modal-backdrop {
+    position: fixed;
+    top: 0;
+    left: 0;
+    width: 100%;
+    height: 100%;
+    background: rgba(0, 0, 0, 0.5);
+    display: flex;
+    justify-content: center;
+    align-items: center;
+    z-index: 1000;
+}
+
+.settings-modal {
+    background: var(--bg-secondary);
+    border-radius: 12px;
+    width: 500px;
+    max-width: 90%;
+    box-shadow: var(--shadow);
+    padding: 20px;
+}
+
+.settings-modal-header {
+    display: flex;
+    justify-content: space-between;
+    align-items: center;
+    border-bottom: 1px solid var(--border-color);
+    padding-bottom: 15px;
+    margin-bottom: 15px;
+}
+
+.settings-modal-header h2 {
+    margin: 0;
+    color: var(--text-primary);
+}
+
+.close-modal {
+    background: none;
+    border: none;
+    font-size: 24px;
+    cursor: pointer;
+    color: var(--text-secondary);
+}
+
+.setting-group {
+    margin-bottom: 15px;
+}
+
+.setting-group label {
+    display: block;
+    margin-bottom: 8px;
+    color: var(--text-primary);
+}
+
+.setting-group select {
+    width: 100%;
+    padding: 10px;
+    border: 1px solid var(--border-color);
+    border-radius: 6px;
+    background: var(--bg-primary);
+    color: var(--text-primary);
+}
+
+.settings-modal-footer {
+    display: flex;
+    justify-content: flex-end;
+    gap: 10px;
+    border-top: 1px solid var(--border-color);
+    padding-top: 15px;
+}
+
+.save-settings, .cancel-settings {
+    padding: 10px 20px;
+    border-radius: 6px;
+    border: none;
+    cursor: pointer;
+    transition: background-color 0.3s ease;
+}
+
+.save-settings {
+    background: #3b82f6;
+    color: white;
+}
+
+.cancel-settings {
+    background: var(--hover-bg);
+    color: var(--text-primary);
+}
+
+/* Sorting indicator styles */
+th {
+    position: relative; /* Ensure proper positioning of arrows */
+    cursor: pointer; /* Show it's clickable */
+}
+
+th::after {
+    content: '';
+    position: absolute;
+    right: 8px;
+    top: 50%;
+    transform: translateY(-50%);
+    width: 0;
+    height: 0;
+    border-left: 5px solid transparent;
+    border-right: 5px solid transparent;
+    opacity: 0.5; /* Make arrows less prominent when not active */
+}
+
+th.sort-asc::after {
+    border-bottom: 7px solid var(--text-primary);
+    opacity: 1;
+}
+
+th.sort-desc::after {
+    border-top: 7px solid var(--text-primary);
+    opacity: 1;
+}
+/* Column toggle styles */
+.column-toggles {
+    display: grid;
+    grid-template-columns: repeat(2, 1fr);
+    gap: 10px;
+}
+
+.column-toggles label {
+    display: flex;
+    align-items: center;
+    gap: 8px;
+}
+
+.hamburger-menu {
+    position: absolute;
+    top: 20px;
+    left: 20px;
+    z-index: 100;
+}
+
+.hamburger-icon {
+    cursor: pointer;
+    font-size: 24px;
+    background: var(--bg-secondary);
+    padding: 10px;
+    border-radius: 4px;
+    box-shadow: var(--shadow);
+}
+
+.hamburger-content {
+    position: fixed;
+    top: 0;
+    left: -250px;
+    width: 200px;
+    height: 100%;
+    background: var(--bg-secondary);
+    box-shadow: 2px 0 5px rgba(0,0,0,0.1);
+    transition: left 0.3s ease, margin-left 0.3s ease;
+    padding: 40px 20px 20px;
+    overflow-y: auto;
+    z-index: 99;
+}
+
+.hamburger-content.open {
+    left: 0;
+}
+
+.close-hamburger {
+    position: absolute;
+    top: 10px;
+    right: 10px;
+    cursor: pointer;
+    font-size: 24px;
+    background: var(--bg-secondary);
+    padding: 10px;
+    border-radius: 4px;
+    box-shadow: var(--shadow);
+}
+
+.filter-section {
+    margin-bottom: 20px;
+}
+
+.filter-section label {
+    display: block;
+    margin-bottom: 10px;
+}
+
+.filter-actions {
+    display: flex;
+    gap: 10px;
+}
+
+.filter-actions button {
+    flex: 1;
+    padding: 10px;
+    border: none;
+    border-radius: 4px;
+    cursor: pointer;
+}
+
+#apply-filters {
+    background: #3b82f6;
+    color: white;
+}
+
+#clear-filters {
+    background: var(--hover-bg);
+    color: var(--text-primary);
+}
+
+.ticket-link {
+    font-family: 'Courier New', monospace;
+    font-weight: bold;
+    color: var(--text-primary) !important;
+    text-decoration: none;
+    background: var(--hover-bg);
+    padding: 4px 8px;
+    border-radius: 4px;
+    display: inline-block;
+}
+
+.ticket-link:hover {
+    background: var(--border-color);
+}
diff --git a/src_backup/assets/css/ticket.css b/src_backup/assets/css/ticket.css
new file mode 100644
index 0000000..b980f8e
--- /dev/null
+++ b/src_backup/assets/css/ticket.css
@@ -0,0 +1,413 @@
+/* Base Layout Components */
+.ticket-container {
+    max-width: 800px;
+    margin: 40px auto;
+    padding: 20px;
+    background: var(--bg-secondary);
+    border-radius: 12px;
+    box-shadow: var(--shadow);
+    border-left: 6px solid;
+    transition: border-color 0.3s ease;
+}
+
+.full-width {
+    grid-column: 1 / -1;
+}
+/* Header Components */
+.ticket-header {
+    display: flex;
+    flex-direction: column;
+    margin-bottom: 30px;
+}
+
+.ticket-subheader {
+    display: flex;
+    justify-content: space-between;
+    align-items: center;
+    margin-top: 10px;
+}
+
+.header-controls {
+    display: flex;
+    gap: 15px;
+    align-items: center;
+}
+
+.ticket-id {
+    font-family: 'Courier New', monospace;
+    margin-right: 20px;
+}
+
+h1 {
+    margin: 0;
+    padding: 0;
+    width: 100%;
+    display: block;
+}
+
+/* Title Input Styles */
+.title-input {
+    font-size: 1em;
+    font-weight: bold;
+    width: 100%;
+    border: 2px solid transparent;
+    border-radius: 4px;
+    padding: 4px;
+    margin: -4px;
+    word-break: break-word;
+    white-space: normal;
+    display: block;
+}.title-input:not(:disabled) {
+    border-color: var(--border-color);
+    background: var(--bg-primary);
+}
+
+.title-input:not(:disabled):hover {
+    border-color: #3b82f6;
+}
+
+.title-input:disabled {
+    color: var(--text-primary);
+    border: none;
+    background: transparent;
+}
+
+/* Form Elements */
+.detail-group {
+    margin-bottom: 20px;
+}
+
+.detail-group label {
+    display: block;
+    margin-bottom: 8px;
+    color: var(--text-secondary);
+    font-weight: 500;
+}
+
+.editable {
+    padding: 10px;
+    border: 1px solid var(--border-color);
+    border-radius: 6px;
+    background: var(--bg-primary);
+    color: var(--text-primary);
+}
+
+input.editable {
+    width: calc(100% - 20px);
+    box-sizing: border-box;
+}
+
+textarea.editable {
+    width: calc(100% - 20px);
+    min-height: 150px;
+    resize: vertical;
+    box-sizing: border-box;
+}
+
+.editable:disabled {
+    background: var(--bg-secondary);
+    cursor: default;
+    border-color: transparent;
+}
+
+/* Button Styles */
+.btn {
+    padding: 10px 20px;
+    border: none;
+    border-radius: 6px;
+    cursor: pointer;
+    font-weight: 500;
+    background: var(--bg-primary);
+    color: var(--text-primary);
+}
+
+.btn.primary {
+    background: #3b82f6;
+    color: white;
+}
+
+.btn.active {
+    background: #3b82f6;
+    color: white;
+}
+
+/* Status and Priority Styles */
+.status-priority-row {
+    display: flex;
+    gap: 20px;
+}
+
+.detail-half {
+    flex: 1;
+}
+
+.status-priority-group {
+    display: flex;
+    gap: 10px;
+    align-items: center;
+    margin-right: 15px;
+}
+
+.priority-indicator {
+    padding: 4px 8px;
+    border-radius: 4px;
+    font-weight: bold;
+}
+
+/* Priority Select Styles */
+select[data-field="priority"] {
+    border-left: 4px solid;
+}
+
+select[data-field="priority"] option {
+    padding: 10px;
+}
+
+select[data-field="priority"] option[value="1"] {
+    background-color: var(--priority-1);
+}
+select[data-field="priority"] option[value="2"] {
+    background-color: var(--priority-2);
+}
+select[data-field="priority"] option[value="3"] {
+    background-color: var(--priority-3);
+}
+select[data-field="priority"] option[value="4"] {
+    background-color: var(--priority-4);
+}
+
+select[data-field="priority"][value="1"] {
+    border-left-color: var(--priority-1);
+}
+select[data-field="priority"][value="2"] {
+    border-left-color: var(--priority-2);
+}
+select[data-field="priority"][value="3"] {
+    border-left-color: var(--priority-3);
+}
+select[data-field="priority"][value="4"] {
+    border-left-color: var(--priority-4);
+}
+
+select[data-field="priority"] option[value="1"]:hover {
+    background-color: #ffc9c9;
+    color: var(--text-primary);
+}
+
+select[data-field="priority"] option[value="2"]:hover {
+    background-color: #ffe0b2;
+    color: var(--text-primary);
+}
+
+select[data-field="priority"] option[value="3"]:hover {
+    background-color: #bbdefb;
+    color: var(--text-primary);
+}
+
+select[data-field="priority"] option[value="4"]:hover {
+    background-color: #c8e6c9;
+    color: var(--text-primary);
+}
+
+[data-priority="1"] { border-color: var(--priority-1); }
+[data-priority="2"] { border-color: var(--priority-2); }
+[data-priority="3"] { border-color: var(--priority-3); }
+[data-priority="4"] { border-color: var(--priority-4); }
+
+/* Comments Section */
+.comments-section {
+    margin-top: 30px;
+    padding-top: 20px;
+    border-top: 1px solid var(--border-color);
+}
+
+.comment-form {
+    margin-bottom: 20px;
+}
+
+.comment-form textarea {
+    width: calc(100% - 20px);
+    min-height: 80px;
+    margin-bottom: 10px;
+    padding: 10px;
+    border-radius: 6px;
+    border: 1px solid var(--border-color);
+    background: var(--bg-primary);
+    color: var(--text-primary);
+}
+
+.comment {
+    background: var(--bg-primary);
+    padding: 15px;
+    border-radius: 6px;
+    margin-bottom: 10px;
+}
+
+.comment-header {
+    display: flex;
+    justify-content: space-between;
+    margin-bottom: 8px;
+    font-size: 0.9em;
+}
+
+.comment-user {
+    font-weight: bold;
+    color: var(--text-primary);
+}
+
+.comment-date {
+    color: var(--text-secondary);
+}
+
+.comment-text {
+    color: var(--text-primary);
+    line-height: 1.4;
+}
+
+.comment-controls {
+    display: flex;
+    justify-content: space-between;
+    align-items: center;
+    margin: 10px 0;
+}
+
+/* Comment Tabs */
+.ticket-tabs {
+    display: flex;
+    gap: 10px;
+    margin: 20px 0;
+}
+
+.tab-btn {
+    padding: 10px 20px;
+    border: 1px solid var(--border-color);
+    background: var(--bg-secondary);
+    border-radius: 6px;
+    cursor: pointer;
+    font-weight: 500;
+}
+
+.tab-btn.active {
+    background: #3b82f6;
+    color: white;
+    border-color: #3b82f6;
+}
+
+.tab-content {
+    display: none;
+}
+
+.tab-content.active {
+    display: block;
+}
+
+/* Markdown Styles */
+.markdown-preview {
+    min-height: 100px;
+    padding: 10px;
+    border: 1px solid var(--border-color);
+    border-radius: 6px;
+    background: var(--bg-primary);
+}
+
+.markdown-preview h1,
+.markdown-preview h2,
+.markdown-preview h3 {
+    margin-top: 0;
+}
+
+.markdown-preview code {
+    background: var(--bg-secondary);
+    padding: 2px 4px;
+    border-radius: 4px;
+}
+
+.markdown-preview pre {
+    background: var(--bg-secondary);
+    padding: 10px;
+    border-radius: 6px;
+    overflow-x: auto;
+}
+
+.markdown-toggles {
+    display: flex;
+    gap: 20px;
+}
+
+/* Toggle Switch */
+.switch {
+    position: relative;
+    display: inline-block;
+    width: 50px;
+    height: 24px;
+}
+
+.switch input {
+    opacity: 0;
+    width: 0;
+    height: 0;
+}
+
+.slider {
+    position: absolute;
+    cursor: pointer;
+    top: 0;
+    left: 0;
+    right: 0;
+    bottom: 0;
+    background-color: var(--bg-secondary);
+    transition: .4s;
+}
+
+.slider:before {
+    position: absolute;
+    content: "";
+    height: 16px;
+    width: 16px;
+    left: 4px;
+    bottom: 4px;
+    background-color: white;
+    transition: .4s;
+}
+
+.slider.round {
+    border-radius: 24px;
+}
+
+.slider.round:before {
+    border-radius: 50%;
+}
+
+input:checked + .slider {
+    background-color: #3b82f6;
+}
+
+input:checked + .slider:before {
+    transform: translateX(26px);
+}
+
+.switch input:disabled + .slider {
+    opacity: 0.5;
+    cursor: not-allowed;
+}
+
+/* Footer */
+.ticket-footer {
+    margin-top: 30px;
+    padding-top: 20px;
+    border-top: 1px solid var(--border-color);
+}
+
+.back-btn {
+    background: var(--bg-secondary);
+    color: var(--text-primary);
+    padding: 10px 20px;
+    border-radius: 6px;
+    border: 1px solid var(--border-color);
+    cursor: pointer;
+    transition: background-color 0.3s ease;
+}
+
+.back-btn:hover {
+    background: var(--border-color);
+}
\ No newline at end of file
diff --git a/src_backup/assets/images/favicon.png b/src_backup/assets/images/favicon.png
new file mode 100644
index 0000000..2a27167
Binary files /dev/null and b/src_backup/assets/images/favicon.png differ
diff --git a/src_backup/assets/js/dashboard.js b/src_backup/assets/js/dashboard.js
new file mode 100644
index 0000000..b1ebc23
--- /dev/null
+++ b/src_backup/assets/js/dashboard.js
@@ -0,0 +1,487 @@
+document.addEventListener('DOMContentLoaded', function() {
+    // Only initialize filters if we're on the dashboard
+    if (document.querySelector('table')) {
+        initSearch();
+        initStatusFilter();
+    }
+    
+    // Keep theme toggle for all pages
+    initThemeToggle();
+    
+    // Load saved theme preference
+    const savedTheme = localStorage.getItem('theme') || 'light';
+    document.documentElement.setAttribute('data-theme', savedTheme);
+
+    // Add sorting functionality
+    const tableHeaders = document.querySelectorAll('th');
+    tableHeaders.forEach(header => {
+        header.addEventListener('click', () => {
+            const table = header.closest('table');
+            const index = Array.from(header.parentElement.children).indexOf(header);
+            sortTable(table, index);
+        });
+    });
+
+    // Add settings modal functionality
+    const settingsIcon = document.querySelector('.settings-icon');
+    if (settingsIcon) {
+        settingsIcon.addEventListener('click', function(e) {
+            e.preventDefault();
+            createSettingsModal();
+        });
+    }
+});
+
+function sortTable(table, column) {
+    // Remove existing sort indicators from all headers
+    const headers = table.querySelectorAll('th');
+    headers.forEach(header => {
+        header.classList.remove('sort-asc', 'sort-desc');
+    });
+
+    const rows = Array.from(table.querySelectorAll('tbody tr'));
+    
+    // Determine current sort direction
+    const currentDirection = table.dataset.sortColumn === column 
+        ? (table.dataset.sortDirection === 'asc' ? 'desc' : 'asc')
+        : 'asc';
+    
+    // Store current sorting column and direction
+    table.dataset.sortColumn = column;
+    table.dataset.sortDirection = currentDirection;
+    
+    rows.sort((a, b) => {
+        const aValue = a.children[column].textContent.trim();
+        const bValue = b.children[column].textContent.trim();
+        
+        // Try numeric sorting first, fallback to string comparison
+        const numA = parseFloat(aValue);
+        const numB = parseFloat(bValue);
+        
+        if (!isNaN(numA) && !isNaN(numB)) {
+            return currentDirection === 'asc' ? numA - numB : numB - numA;
+        }
+        
+        // String comparison
+        return currentDirection === 'asc' 
+            ? aValue.localeCompare(bValue) 
+            : bValue.localeCompare(aValue);
+    });
+    
+    // Add sort indicator to the current header
+    const currentHeader = headers[column];
+    currentHeader.classList.add(currentDirection === 'asc' ? 'sort-asc' : 'sort-desc');
+    
+    // Reorder rows in the tbody
+    const tbody = table.querySelector('tbody');
+    rows.forEach(row => tbody.appendChild(row));
+}
+
+// Add this to the DOMContentLoaded event listener to persist sorting on page load
+document.addEventListener('DOMContentLoaded', function() {
+    const table = document.querySelector('table');
+    if (table) {
+        const savedSortColumn = localStorage.getItem('sortColumn');
+        const savedSortDirection = localStorage.getItem('sortDirection');
+        
+        if (savedSortColumn !== null && savedSortDirection !== null) {
+            const headers = table.querySelectorAll('th');
+            const columnIndex = Array.from(headers).findIndex(header => 
+                header.textContent.toLowerCase().replace(' ', '_') === savedSortColumn
+            );
+            
+            if (columnIndex !== -1) {
+                table.dataset.sortColumn = columnIndex;
+                table.dataset.sortDirection = savedSortDirection;
+                
+                const header = headers[columnIndex];
+                header.classList.add(savedSortDirection === 'asc' ? 'sort-asc' : 'sort-desc');
+            }
+        }
+    }
+});
+
+// Modify the existing event listeners for table headers
+document.addEventListener('DOMContentLoaded', function() {
+    const tableHeaders = document.querySelectorAll('th');
+    tableHeaders.forEach((header, index) => {
+        header.addEventListener('click', () => {
+            const table = header.closest('table');
+            sortTable(table, index);
+            
+            // Save sorting preferences
+            const columnName = header.textContent.toLowerCase().replace(' ', '_');
+            localStorage.setItem('sortColumn', columnName);
+            localStorage.setItem('sortDirection', table.dataset.sortDirection);
+        });
+    });
+});
+function createSettingsModal() {
+    // Create modal backdrop
+    const backdrop = document.createElement('div');
+    backdrop.className = 'settings-modal-backdrop';
+    backdrop.innerHTML = `
+        <div class="settings-modal">
+            <div class="settings-modal-header">
+                <h2>Dashboard Settings</h2>
+                <button class="close-modal">×</button>
+            </div>
+            <div class="settings-modal-content">
+                <div class="setting-group">
+                    <h3>Toggle Columns</h3>
+                    <div class="column-toggles">
+                        <label>
+                            <input type="checkbox" value="ticket_id" checked> Ticket ID
+                        </label>
+                        <label>
+                            <input type="checkbox" value="title" checked> Title
+                        </label>
+                        <label>
+                            <input type="checkbox" value="category" checked> Category
+                        </label>
+                        <label>
+                            <input type="checkbox" value="type" checked> Type
+                        </label>
+                        <label>
+                            <input type="checkbox" value="status" checked> Status
+                        </label>
+                        <label>
+                            <input type="checkbox" value="priority" checked> Priority
+                        </label>
+                        <label>
+                            <input type="checkbox" value="created" checked> Created
+                        </label>
+                        <label>
+                            <input type="checkbox" value="updated" checked> Updated
+                        </label>
+                    </div>
+                </div>
+                <div class="setting-group">
+                    <h3>Rows per Page</h3>
+                    <select id="rows-per-page">
+                        <option value="15">15</option>
+                        <option value="25">25</option>
+                        <option value="50">50</option>
+                        <option value="100">100</option>
+                    </select>
+                </div>
+            </div>
+            <div class="settings-modal-footer">
+                <button class="save-settings">Save Settings</button>
+                <button class="cancel-settings">Cancel</button>
+            </div>
+        </div>
+    `;
+
+    // Add to body
+    document.body.appendChild(backdrop);
+
+    // Load saved column visibility settings
+    const savedColumnSettings = JSON.parse(localStorage.getItem('columnVisibility') || '{}');
+    const checkboxes = backdrop.querySelectorAll('.column-toggles input');
+    checkboxes.forEach(checkbox => {
+        checkbox.checked = savedColumnSettings[checkbox.value] !== false;
+    });
+
+    // Load saved rows per page setting
+    const savedRowsPerPage = localStorage.getItem('ticketsPerPage') || '5';
+    const rowsPerPageSelect = backdrop.querySelector('#rows-per-page');
+    rowsPerPageSelect.value = savedRowsPerPage;
+
+    // Close modal events
+    backdrop.querySelector('.close-modal').addEventListener('click', closeSettingsModal);
+    backdrop.querySelector('.cancel-settings').addEventListener('click', closeSettingsModal);
+    backdrop.querySelector('.save-settings').addEventListener('click', saveSettings);
+
+    // Close modal on backdrop click
+    backdrop.addEventListener('click', (e) => {
+        if (e.target === backdrop) {
+            closeSettingsModal();
+        }
+    });
+}
+
+function closeSettingsModal() {
+    const backdrop = document.querySelector('.settings-modal-backdrop');
+    if (backdrop) {
+        backdrop.remove();
+    }
+}
+
+function saveSettings() {
+    // Save column visibility
+    const checkboxes = document.querySelectorAll('.column-toggles input');
+    const columnVisibility = {};
+    
+    checkboxes.forEach(checkbox => {
+        columnVisibility[checkbox.value] = checkbox.checked;
+    });
+    localStorage.setItem('columnVisibility', JSON.stringify(columnVisibility));
+
+    // Save rows per page
+    const rowsPerPage = document.querySelector('#rows-per-page').value;
+    localStorage.setItem('ticketsPerPage', rowsPerPage);
+    
+    // Set cookie for PHP to read
+    document.cookie = `ticketsPerPage=${rowsPerPage}; path=/`;
+
+    // Apply column visibility
+    applyColumnVisibility();
+
+    // Reload page to apply pagination changes
+    window.location.reload();
+
+    // Close modal
+    closeSettingsModal();
+}
+
+function applyColumnVisibility() {
+    const savedColumnSettings = JSON.parse(localStorage.getItem('columnVisibility') || '{}');
+    const table = document.querySelector('table');
+    
+    if (table) {
+        const headers = table.querySelectorAll('th');
+        const rows = table.querySelectorAll('tbody tr');
+
+        headers.forEach((header, index) => {
+            const columnValue = header.textContent.toLowerCase().replace(' ', '_');
+            const isVisible = savedColumnSettings[columnValue] !== false;
+            
+            header.style.display = isVisible ? '' : 'none';
+            
+            rows.forEach(row => {
+                row.children[index].style.display = isVisible ? '' : 'none';
+            });
+        });
+    }
+}
+
+// Apply column visibility on page load
+document.addEventListener('DOMContentLoaded', applyColumnVisibility);
+// Dark mode toggle
+function initThemeToggle() {
+    const toggle = document.createElement('button');
+    toggle.className = 'theme-toggle';
+    toggle.innerHTML = '🌓';
+    toggle.onclick = () => {
+        document.documentElement.setAttribute('data-theme', 
+            document.documentElement.getAttribute('data-theme') === 'dark' ? 'light' : 'dark'
+        );
+        localStorage.setItem('theme', document.documentElement.getAttribute('data-theme'));
+    };
+    document.body.appendChild(toggle);
+}
+
+// Search functionality
+function initSearch() {
+    const searchBox = document.createElement('input');
+    searchBox.type = 'text';
+    searchBox.placeholder = 'Search tickets...';
+    searchBox.className = 'search-box';
+    searchBox.oninput = (e) => {
+        const searchTerm = e.target.value.toLowerCase();
+        const rows = document.querySelectorAll('tbody tr');
+        rows.forEach(row => {
+            const text = row.textContent.toLowerCase();
+            row.style.display = text.includes(searchTerm) ? '' : 'none';
+        });
+    };
+    document.querySelector('h1').after(searchBox);
+}
+
+// Filter by status
+function initStatusFilter() {
+    const filter = document.createElement('select');
+    filter.innerHTML = `
+        <option value="">All Status</option>
+        <option value="Open">Open</option>
+        <option value="Closed">Closed</option>
+    `;
+    filter.className = 'status-filter';
+    filter.onchange = (e) => {
+        const status = e.target.value;
+        const rows = document.querySelectorAll('tbody tr');
+        rows.forEach(row => {
+            if (!status || row.querySelector('.status-' + status)) {
+                row.style.display = '';
+            } else {
+                row.style.display = 'none';
+            }
+        });
+    };
+    document.querySelector('.table-controls .table-actions').prepend(filter);
+}
+
+function sortTable(table, column) {
+    const headers = table.querySelectorAll('th');
+    headers.forEach(header => {
+        header.classList.remove('sort-asc', 'sort-desc');
+    });
+
+    const rows = Array.from(table.querySelectorAll('tbody tr'));
+    const currentDirection = table.dataset.sortColumn == column 
+        ? (table.dataset.sortDirection === 'asc' ? 'desc' : 'asc')
+        : 'asc';
+    
+    table.dataset.sortColumn = column;
+    table.dataset.sortDirection = currentDirection;
+    
+    rows.sort((a, b) => {
+        const aValue = a.children[column].textContent.trim();
+        const bValue = b.children[column].textContent.trim();
+        
+        // Check if this is a date column (Created or Updated)
+        const headerText = headers[column].textContent.toLowerCase();
+        if (headerText === 'created' || headerText === 'updated') {
+            const dateA = new Date(aValue);
+            const dateB = new Date(bValue);
+            return currentDirection === 'asc' ? dateA - dateB : dateB - dateA;
+        }
+        
+        // Existing numeric and string comparison logic
+        const numA = parseFloat(aValue);
+        const numB = parseFloat(bValue);
+        
+        if (!isNaN(numA) && !isNaN(numB)) {
+            return currentDirection === 'asc' ? numA - numB : numB - numA;
+        }
+        
+        return currentDirection === 'asc' 
+            ? aValue.localeCompare(bValue) 
+            : bValue.localeCompare(aValue);
+    });
+    
+    const currentHeader = headers[column];
+    currentHeader.classList.add(currentDirection === 'asc' ? 'sort-asc' : 'sort-desc');
+    
+    const tbody = table.querySelector('tbody');
+    rows.forEach(row => tbody.appendChild(row));
+}
+
+// Modify the CSS to ensure arrows are more visible
+document.addEventListener('DOMContentLoaded', function() {
+    const tableHeaders = document.querySelectorAll('th');
+    tableHeaders.forEach((header, index) => {
+        header.style.cursor = 'pointer'; // Make headers look clickable
+        header.addEventListener('click', () => {
+            const table = header.closest('table');
+            sortTable(table, index);
+        });
+    });
+});
+
+function createHamburgerMenu() {
+    // Create hamburger menu container
+    const hamburgerMenu = document.createElement('div');
+    hamburgerMenu.className = 'hamburger-menu';
+    hamburgerMenu.innerHTML = `
+        <div class="hamburger-icon">☰</div>
+        <div class="hamburger-content">
+            <div class="close-hamburger">☰</div>
+            <h3>Filters</h3>
+            <div class="filter-section">
+                <h4>Categories</h4>
+                <div id="category-filters"></div>
+            </div>
+            <div class="filter-section">
+                <h4>Types</h4>
+                <div id="type-filters"></div>
+            </div>
+            <div class="filter-actions">
+                <button id="apply-filters">Apply Filters</button>
+                <button id="clear-filters">Clear Filters</button>
+            </div>
+        </div>
+    `;
+
+    // Populate categories and types from data attributes
+    const categoriesContainer = hamburgerMenu.querySelector('#category-filters');
+    const typesContainer = hamburgerMenu.querySelector('#type-filters');
+    
+    const categories = JSON.parse(document.body.dataset.categories || '[]');
+    const types = JSON.parse(document.body.dataset.types || '[]');
+
+    // Create checkboxes for categories
+    categories.forEach(category => {
+        const label = document.createElement('label');
+        const checkbox = document.createElement('input');
+        checkbox.type = 'checkbox';
+        checkbox.value = category;
+        checkbox.name = 'category';
+        label.appendChild(checkbox);
+        label.appendChild(document.createTextNode(category));
+        categoriesContainer.appendChild(label);
+    });
+
+    // Create checkboxes for types
+    types.forEach(type => {
+        const label = document.createElement('label');
+        const checkbox = document.createElement('input');
+        checkbox.type = 'checkbox';
+        checkbox.value = type;
+        checkbox.name = 'type';
+        label.appendChild(checkbox);
+        label.appendChild(document.createTextNode(type));
+        typesContainer.appendChild(label);
+    });
+
+    // Toggle hamburger menu
+    const hamburgerIcon = hamburgerMenu.querySelector('.hamburger-icon');
+    const hamburgerContent = hamburgerMenu.querySelector('.hamburger-content');
+    hamburgerIcon.addEventListener('click', () => {
+        hamburgerContent.classList.toggle('open');
+        document.body.classList.toggle('menu-open');
+    });
+
+    // Apply filters
+    const applyFiltersBtn = hamburgerMenu.querySelector('#apply-filters');
+    applyFiltersBtn.addEventListener('click', () => {
+        const selectedCategories = Array.from(
+            categoriesContainer.querySelectorAll('input:checked')
+        ).map(cb => cb.value);
+        
+        const selectedTypes = Array.from(
+            typesContainer.querySelectorAll('input:checked')
+        ).map(cb => cb.value);
+
+        // Construct URL with filters
+        const params = new URLSearchParams(window.location.search);
+        
+        if (selectedCategories.length > 0) {
+            params.set('category', selectedCategories.join(','));
+        } else {
+            params.delete('category');
+        }
+
+        if (selectedTypes.length > 0) {
+            params.set('type', selectedTypes.join(','));
+        } else {
+            params.delete('type');
+        }
+
+        // Reload with new filters
+        window.location.search = params.toString();
+    });
+
+    // Clear filters
+    const clearFiltersBtn = hamburgerMenu.querySelector('#clear-filters');
+    clearFiltersBtn.addEventListener('click', () => {
+        const params = new URLSearchParams(window.location.search);
+        params.delete('category');
+        params.delete('type');
+        window.location.search = params.toString();
+    });
+
+    // Add to body
+    document.body.appendChild(hamburgerMenu);
+
+    // Close hamburger menu
+    const closeButton = hamburgerMenu.querySelector('.close-hamburger');
+    closeButton.addEventListener('click', () => {
+        hamburgerContent.classList.remove('open');
+        document.body.classList.remove('menu-open');
+    });
+}
+
+// Add to DOMContentLoaded
+document.addEventListener('DOMContentLoaded', createHamburgerMenu);
diff --git a/src_backup/assets/js/ticket.js b/src_backup/assets/js/ticket.js
new file mode 100644
index 0000000..8a70795
--- /dev/null
+++ b/src_backup/assets/js/ticket.js
@@ -0,0 +1,184 @@
+function saveTicket() {
+    const editables = document.querySelectorAll('.editable');
+    const data = {};
+    const ticketId = window.location.href.split('id=')[1];
+    
+    editables.forEach(field => {
+        if (field.dataset.field) {
+            data[field.dataset.field] = field.value;
+        }
+    });
+
+    fetch('update_ticket.php', {
+        method: 'POST',
+        headers: {
+            'Content-Type': 'application/json'
+        },
+        body: JSON.stringify({
+            ticket_id: ticketId,
+            ...data
+        })
+    })
+    .then(response => response.json())
+    .then(data => {
+        if(data.success) {
+            const statusDisplay = document.getElementById('statusDisplay');
+            statusDisplay.className = `status-${data.status}`;
+            statusDisplay.textContent = data.status;
+        }
+    });
+}
+
+function toggleEditMode() {
+    const editButton = document.getElementById('editButton');
+    const editables = document.querySelectorAll('.editable');
+    const isEditing = editButton.classList.contains('active');
+
+    if (!isEditing) {
+        // Enable editing
+        editButton.textContent = 'Save Changes';
+        editButton.classList.add('active');
+        editables.forEach(field => {
+            field.disabled = false;
+            if (field.classList.contains('title-input')) {
+                field.focus();
+            }
+        });
+    } else {
+        // Save changes and disable editing
+        saveTicket();
+        editButton.textContent = 'Edit Ticket';
+        editButton.classList.remove('active');
+        editables.forEach(field => {
+            field.disabled = true;
+        });
+    }
+}
+function addComment() {
+    const commentText = document.getElementById('newComment').value;
+    const ticketId = window.location.href.split('id=')[1];
+
+    fetch('add_comment.php', {
+        method: 'POST',
+        headers: {
+            'Content-Type': 'application/json'
+        },
+        body: JSON.stringify({
+            ticket_id: ticketId,
+            comment_text: commentText
+        })
+    })
+    .then(response => response.json())
+    .then(data => {
+        if(data.success) {
+            // Clear the comment box
+            document.getElementById('newComment').value = '';
+            
+            // Add new comment to the list
+            const commentsList = document.querySelector('.comments-list');
+            const newComment = `
+                <div class="comment">
+                    <div class="comment-header">
+                        <span class="comment-user">${data.user_name}</span>
+                        <span class="comment-date">${data.created_at}</span>
+                    </div>
+                    <div class="comment-text">${commentText}</div>
+                </div>
+            `;
+            commentsList.insertAdjacentHTML('afterbegin', newComment);
+        }
+    });
+}
+
+function togglePreview() {
+    const preview = document.getElementById('markdownPreview');
+    const textarea = document.getElementById('newComment');
+    const isPreviewEnabled = document.getElementById('markdownToggle').checked;
+    
+    preview.style.display = isPreviewEnabled ? 'block' : 'none';
+    
+    if (isPreviewEnabled) {
+        preview.innerHTML = marked.parse(textarea.value);
+        textarea.addEventListener('input', updatePreview);
+    } else {
+        textarea.removeEventListener('input', updatePreview);
+    }
+}
+
+function updatePreview() {
+    const preview = document.getElementById('markdownPreview');
+    const textarea = document.getElementById('newComment');
+    preview.innerHTML = marked.parse(textarea.value);
+}
+
+function toggleMarkdownMode() {
+    const previewToggle = document.getElementById('markdownToggle');
+    const isMasterEnabled = document.getElementById('markdownMaster').checked;
+    
+    previewToggle.disabled = !isMasterEnabled;
+    if (!isMasterEnabled) {
+        previewToggle.checked = false;
+        document.getElementById('markdownPreview').style.display = 'none';
+    }
+}
+
+function addComment() {
+    const commentText = document.getElementById('newComment').value;
+    const isMarkdownEnabled = document.getElementById('markdownMaster').checked;
+    const ticketId = window.location.href.split('id=')[1];
+    
+    fetch('add_comment.php', {
+        method: 'POST',
+        headers: {
+            'Content-Type': 'application/json'
+        },
+        body: JSON.stringify({
+            ticket_id: ticketId,
+            comment_text: commentText,
+            markdown_enabled: isMarkdownEnabled
+        })
+    })
+    .then(response => response.json())
+    .then(data => {
+        if(data.success) {
+            const commentsList = document.querySelector('.comments-list');
+            const newCommentHtml = `
+                <div class="comment">
+                    <div class="comment-header">
+                        <span class="comment-user">${data.user_name}</span>
+                        <span class="comment-date">${data.created_at}</span>
+                    </div>
+                    <div class="comment-text">
+                        ${isMarkdownEnabled ? marked.parse(commentText) : commentText}
+                    </div>
+                </div>
+            `;
+            commentsList.insertAdjacentHTML('afterbegin', newCommentHtml);
+            document.getElementById('newComment').value = '';
+        }
+    });
+}
+
+document.addEventListener('DOMContentLoaded', function() {
+    // Show description tab by default
+    showTab('description');
+});
+
+function showTab(tabName) {
+    // Hide all tab contents
+    const descriptionTab = document.getElementById('description-tab');
+    const commentsTab = document.getElementById('comments-tab');
+    
+    // Hide both tabs
+    descriptionTab.style.display = 'none';
+    commentsTab.style.display = 'none';
+    
+    // Remove active class from all buttons
+    document.querySelectorAll('.tab-btn').forEach(btn => {
+        btn.classList.remove('active');
+    });
+    
+    // Show selected tab and activate its button
+    document.getElementById(`${tabName}-tab`).style.display = 'block';
+    document.querySelector(`[onclick="showTab('${tabName}')"]`).classList.add('active');
+}
diff --git a/src_backup/create_ticket_api.php b/src_backup/create_ticket_api.php
new file mode 100644
index 0000000..d956e25
--- /dev/null
+++ b/src_backup/create_ticket_api.php
@@ -0,0 +1,84 @@
+<?php
+header('Content-Type: application/json');
+
+// Load environment variables with error check
+$envFile = __DIR__ . '/.env';
+if (!file_exists($envFile)) {
+    echo json_encode([
+        'success' => false,
+        'error' => 'Configuration file not found'
+    ]);
+    exit;
+}
+
+$envVars = parse_ini_file($envFile);
+if (!$envVars) {
+    echo json_encode([
+        'success' => false,
+        'error' => 'Invalid configuration file'
+    ]);
+    exit;
+}
+
+// Database connection with detailed error handling
+$conn = new mysqli(
+    $envVars['REACT_APP_DB_HOST'],
+    $envVars['REACT_APP_DB_USER'],
+    $envVars['REACT_APP_DB_PASS'],
+    $envVars['REACT_APP_DB_NAME']
+);
+
+if ($conn->connect_error) {
+    echo json_encode([
+        'success' => false,
+        'error' => 'Database connection failed: ' . $conn->connect_error
+    ]);
+    exit;
+}
+
+// Get POST data
+$data = json_decode(file_get_contents('php://input'), true);
+
+// Generate ticket ID (9-digit format with leading zeros)
+$ticket_id = sprintf('%09d', mt_rand(1, 999999999));
+
+// Prepare insert query
+$sql = "INSERT INTO tickets (ticket_id, title, description, status, priority, category, type) 
+        VALUES (?, ?, ?, ?, ?, ?, ?)";
+
+$stmt = $conn->prepare($sql);
+// First, store all values in variables
+$title = $data['title'];
+$description = $data['description'];
+$status = $data['status'] ?? 'Open';
+$priority = $data['priority'] ?? '4';
+$category = $data['category'] ?? 'General';
+$type = $data['type'] ?? 'Issue';
+
+// Then use the variables in bind_param
+$stmt->bind_param(
+    "sssssss",
+    $ticket_id,
+    $title,
+    $description,
+    $status,
+    $priority,
+    $category,
+    $type
+);
+
+if ($stmt->execute()) {
+    echo json_encode([
+        'success' => true,
+        'ticket_id' => $ticket_id,
+        'message' => 'Ticket created successfully'
+    ]);
+} else {
+    echo json_encode([
+        'success' => false,
+        'error' => $conn->error
+    ]);
+}
+
+$stmt->close();
+$conn->close();
diff --git a/src_backup/dashboard.php b/src_backup/dashboard.php
new file mode 100755
index 0000000..4c29e5c
--- /dev/null
+++ b/src_backup/dashboard.php
@@ -0,0 +1,149 @@
+<?php
+error_reporting(E_ALL);
+ini_set('display_errors', 1);
+
+// Load environment variables
+$envFile = __DIR__ . '/.env';
+$envVars = parse_ini_file($envFile);
+// Database connection settings
+$dbHost = $envVars['REACT_APP_DB_HOST'];
+$dbUser = $envVars['REACT_APP_DB_USER'];
+$dbPass = $envVars['REACT_APP_DB_PASS'];
+$dbName = $envVars['REACT_APP_DB_NAME'];
+
+// Create database connection
+$conn = new mysqli($dbHost, $dbUser, $dbPass, $dbName);
+
+// Check connection
+if ($conn->connect_error) {
+    die("Connection failed: " . $conn->connect_error);
+}
+
+// Pagination settings from localStorage or defaults
+$page = isset($_GET['page']) ? (int)$_GET['page'] : 1;
+$limit = isset($_COOKIE['ticketsPerPage']) ? (int)$_COOKIE['ticketsPerPage'] : 15;
+$defaultSortColumn = isset($_COOKIE['defaultSortColumn']) ? $_COOKIE['defaultSortColumn'] : 'ticket_id';
+$sortDirection = isset($_COOKIE['sortDirection']) ? $_COOKIE['sortDirection'] : 'desc';
+$offset = ($page - 1) * $limit;
+
+// Get total number of tickets
+$totalTicketsQuery = "SELECT COUNT(*) as total FROM tickets";
+$totalTicketsResult = $conn->query($totalTicketsQuery);
+$totalTickets = $totalTicketsResult->fetch_assoc()['total'];
+$totalPages = ceil($totalTickets / $limit);
+
+// Modify SQL to use these settings
+$sql = "SELECT * FROM tickets ORDER BY $defaultSortColumn $sortDirection LIMIT $limit OFFSET $offset";
+$result = $conn->query($sql);
+?>
+
+<!DOCTYPE html>
+<html lang="en">
+<head>
+    <meta charset="UTF-8">
+    <meta name="viewport" content="width=device-width, initial-scale=1.0">
+    <title>Ticket Dashboard</title>
+    <link rel="icon" type="image/png" href="assets/images/favicon.png">
+    <link rel="stylesheet" href="assets/css/dashboard.css">
+    <script src="assets/js/dashboard.js"></script>
+</head>
+<body>
+    <div class="dashboard-header">
+        <h1>Tinker Tickets</h1>
+        <button onclick="window.location.href='new_ticket.php'" class="btn create-ticket">New Ticket</button>
+    </div>
+    
+    <div class="table-controls">
+        <div class="ticket-count">
+            Total Tickets: <?php echo $totalTickets; ?>
+        </div>
+        <div class="table-actions">
+            <div class="pagination">
+                <?php
+                // Previous page button
+                if ($page > 1) {
+                    echo "<button onclick='window.location.href=\"?page=" . ($page - 1) . "\"'>«</button>";
+                }
+
+                // Page number buttons
+                for ($i = 1; $i <= $totalPages; $i++) {
+                    $activeClass = ($i === $page) ? 'active' : '';
+                    echo "<button class='$activeClass' onclick='window.location.href=\"?page=$i\"'>$i</button>";
+                }
+
+                // Next page button
+                if ($page < $totalPages) {
+                    echo "<button onclick='window.location.href=\"?page=" . ($page + 1) . "\"'>»</button>";
+                }
+                ?>
+            </div>
+            <div class="settings-icon">
+                <svg width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2">
+                    <circle cx="12" cy="12" r="3"></circle>
+                    <path d="M19.4 15a1.65 1.65 0 0 0 .33 1.82l.06.06a2 2 0 0 1 0 2.83 2 2 0 0 1-2.83 0l-.06-.06a1.65 1.65 0 0 0-1.82-.33 1.65 1.65 0 0 0-1 1.51V21a2 2 0 0 1-2 2 2 2 0 0 1-2-2v-.09A1.65 1.65 0 0 0 9 19.4a1.65 1.65 0 0 0-1.82.33l-.06.06a2 2 0 0 1-2.83 0 2 2 0 0 1 0-2.83l.06-.06a1.65 1.65 0 0 0 .33-1.82 1.65 1.65 0 0 0-1.51-1H3a2 2 0 0 1-2-2 2 2 0 0 1 2-2h.09A1.65 1.65 0 0 0 4.6 9a1.65 1.65 0 0 0-.33-1.82l-.06-.06a2 2 0 0 1 0-2.83 2 2 0 0 1 2.83 0l.06.06a1.65 1.65 0 0 0 1.82.33H9a1.65 1.65 0 0 0 1-1.51V3a2 2 0 0 1 2-2 2 2 0 0 1 2 2v.09a1.65 1.65 0 0 0 1 1.51 1.65 1.65 0 0 0 1.82-.33l.06-.06a2 2 0 0 1 2.83 0 2 2 0 0 1 0 2.83l-.06.06a1.65 1.65 0 0 0-.33 1.82V9a1.65 1.65 0 0 0 1.51 1H21a2 2 0 0 1 2 2 2 2 0 0 1-2 2h-.09a1.65 1.65 0 0 0-1.51 1z"></path>
+                </svg>
+            </div>
+        </div>
+    </div>
+
+    <table>
+        <thead>
+            <tr>
+                <th>Ticket ID</th>
+                <th>Priority</th>
+                <th>Title</th>
+                <th>Category</th>
+                <th>Type</th>
+                <th>Status</th>
+                <th>Created</th>
+                <th>Updated</th>
+            </tr>
+        </thead>
+        <tbody>
+            <?php
+            if ($result->num_rows > 0) {
+                while($row = $result->fetch_assoc()) {
+                    echo "<tr class='priority-{$row['priority']}'>";
+                    echo "<td><a href='ticket.php?id={$row['ticket_id']}' class='ticket-link'>{$row['ticket_id']}</a></td>";
+                    echo "<td><span>{$row['priority']}</span></td>";
+                    echo "<td>{$row['title']}</td>";
+                    echo "<td>{$row['category']}</td>";
+                    echo "<td>{$row['type']}</td>";
+                    echo "<td class='status-{$row['status']}'>{$row['status']}</td>";
+                    echo "<td>" . date('Y-m-d H:i', strtotime($row['created_at'])) . "</td>";
+                    echo "<td>" . date('Y-m-d H:i', strtotime($row['updated_at'])) . "</td>";
+                    echo "</tr>";
+                }
+            } else {
+                echo "<tr><td colspan='8'>No tickets found</td></tr>";
+            }
+            ?>
+        </tbody>
+    </table>
+
+    <?php $conn->close(); ?>
+    <script>
+    document.body.dataset.categories = JSON.stringify([
+        <?php 
+        $categories = [];
+        mysqli_data_seek($categoriesResult, 0);
+        while($row = $categoriesResult->fetch_assoc()) {
+            $categories[] = "'" . $row['category'] . "'";
+        }
+        echo implode(',', $categories);
+        ?>
+    ]);
+    document.body.dataset.types = JSON.stringify([
+        <?php 
+        $types = [];
+        mysqli_data_seek($typesResult, 0);
+        while($row = $typesResult->fetch_assoc()) {
+            $types[] = "'" . $row['type'] . "'";
+        }
+        echo implode(',', $types);
+        ?>
+    ]);
+</script>
+
+</body>
+</html>
diff --git a/src_backup/logo.svg b/src_backup/logo.svg
new file mode 100755
index 0000000..9dfc1c0
--- /dev/null
+++ b/src_backup/logo.svg
@@ -0,0 +1 @@
+<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 841.9 595.3"><g fill="#61DAFB"><path d="M666.3 296.5c0-32.5-40.7-63.3-103.1-82.4 14.4-63.6 8-114.2-20.2-130.4-6.5-3.8-14.1-5.6-22.4-5.6v22.3c4.6 0 8.3.9 11.4 2.6 13.6 7.8 19.5 37.5 14.9 75.7-1.1 9.4-2.9 19.3-5.1 29.4-19.6-4.8-41-8.5-63.5-10.9-13.5-18.5-27.5-35.3-41.6-50 32.6-30.3 63.2-46.9 84-46.9V78c-27.5 0-63.5 19.6-99.9 53.6-36.4-33.8-72.4-53.2-99.9-53.2v22.3c20.7 0 51.4 16.5 84 46.6-14 14.7-28 31.4-41.3 49.9-22.6 2.4-44 6.1-63.6 11-2.3-10-4-19.7-5.2-29-4.7-38.2 1.1-67.9 14.6-75.8 3-1.8 6.9-2.6 11.5-2.6V78.5c-8.4 0-16 1.8-22.6 5.6-28.1 16.2-34.4 66.7-19.9 130.1-62.2 19.2-102.7 49.9-102.7 82.3 0 32.5 40.7 63.3 103.1 82.4-14.4 63.6-8 114.2 20.2 130.4 6.5 3.8 14.1 5.6 22.5 5.6 27.5 0 63.5-19.6 99.9-53.6 36.4 33.8 72.4 53.2 99.9 53.2 8.4 0 16-1.8 22.6-5.6 28.1-16.2 34.4-66.7 19.9-130.1 62-19.1 102.5-49.9 102.5-82.3zm-130.2-66.7c-3.7 12.9-8.3 26.2-13.5 39.5-4.1-8-8.4-16-13.1-24-4.6-8-9.5-15.8-14.4-23.4 14.2 2.1 27.9 4.7 41 7.9zm-45.8 106.5c-7.8 13.5-15.8 26.3-24.1 38.2-14.9 1.3-30 2-45.2 2-15.1 0-30.2-.7-45-1.9-8.3-11.9-16.4-24.6-24.2-38-7.6-13.1-14.5-26.4-20.8-39.8 6.2-13.4 13.2-26.8 20.7-39.9 7.8-13.5 15.8-26.3 24.1-38.2 14.9-1.3 30-2 45.2-2 15.1 0 30.2.7 45 1.9 8.3 11.9 16.4 24.6 24.2 38 7.6 13.1 14.5 26.4 20.8 39.8-6.3 13.4-13.2 26.8-20.7 39.9zm32.3-13c5.4 13.4 10 26.8 13.8 39.8-13.1 3.2-26.9 5.9-41.2 8 4.9-7.7 9.8-15.6 14.4-23.7 4.6-8 8.9-16.1 13-24.1zM421.2 430c-9.3-9.6-18.6-20.3-27.8-32 9 .4 18.2.7 27.5.7 9.4 0 18.7-.2 27.8-.7-9 11.7-18.3 22.4-27.5 32zm-74.4-58.9c-14.2-2.1-27.9-4.7-41-7.9 3.7-12.9 8.3-26.2 13.5-39.5 4.1 8 8.4 16 13.1 24 4.7 8 9.5 15.8 14.4 23.4zM420.7 163c9.3 9.6 18.6 20.3 27.8 32-9-.4-18.2-.7-27.5-.7-9.4 0-18.7.2-27.8.7 9-11.7 18.3-22.4 27.5-32zm-74 58.9c-4.9 7.7-9.8 15.6-14.4 23.7-4.6 8-8.9 16-13 24-5.4-13.4-10-26.8-13.8-39.8 13.1-3.1 26.9-5.8 41.2-7.9zm-90.5 125.2c-35.4-15.1-58.3-34.9-58.3-50.6 0-15.7 22.9-35.6 58.3-50.6 8.6-3.7 18-7 27.7-10.1 5.7 19.6 13.2 40 22.5 60.9-9.2 20.8-16.6 41.1-22.2 60.6-9.9-3.1-19.3-6.5-28-10.2zM310 490c-13.6-7.8-19.5-37.5-14.9-75.7 1.1-9.4 2.9-19.3 5.1-29.4 19.6 4.8 41 8.5 63.5 10.9 13.5 18.5 27.5 35.3 41.6 50-32.6 30.3-63.2 46.9-84 46.9-4.5-.1-8.3-1-11.3-2.7zm237.2-76.2c4.7 38.2-1.1 67.9-14.6 75.8-3 1.8-6.9 2.6-11.5 2.6-20.7 0-51.4-16.5-84-46.6 14-14.7 28-31.4 41.3-49.9 22.6-2.4 44-6.1 63.6-11 2.3 10.1 4.1 19.8 5.2 29.1zm38.5-66.7c-8.6 3.7-18 7-27.7 10.1-5.7-19.6-13.2-40-22.5-60.9 9.2-20.8 16.6-41.1 22.2-60.6 9.9 3.1 19.3 6.5 28.1 10.2 35.4 15.1 58.3 34.9 58.3 50.6-.1 15.7-23 35.6-58.4 50.6zM320.8 78.4z"/><circle cx="420.9" cy="296.5" r="45.7"/><path d="M520.5 78.1z"/></g></svg>
\ No newline at end of file
diff --git a/src_backup/new_ticket.php b/src_backup/new_ticket.php
new file mode 100644
index 0000000..3f5ef8d
--- /dev/null
+++ b/src_backup/new_ticket.php
@@ -0,0 +1,104 @@
+<?php
+// Load environment variables
+$envFile = __DIR__ . '/.env';
+$envVars = parse_ini_file($envFile);
+?>
+
+<!DOCTYPE html>
+<html lang="en">
+<head>
+    <meta charset="UTF-8">
+    <meta name="viewport" content="width=device-width, initial-scale=1.0">
+    <title>Create New Ticket</title>
+    <link rel="icon" type="image/png" href="assets/images/favicon.png">
+    <link rel="stylesheet" href="assets/css/dashboard.css">
+    <link rel="stylesheet" href="assets/css/ticket.css">
+    <script src="assets/js/dashboard.js"></script>
+</head>
+<body>
+    <div class="ticket-container">
+        <div class="ticket-header">
+            <h1>Create New Ticket</h1>
+        </div>
+
+        <form id="newTicketForm" class="ticket-details">
+            <div class="detail-group">
+                <label>Title</label>
+                <input type="text" name="title" required class="editable">
+            </div>
+
+            <div class="detail-group status-priority-row">
+                <div class="detail-quarter">
+                    <label>Status</label>
+                    <select name="status" required class="editable">
+                        <option value="Open">Open</option>
+                        <option value="Closed">Closed</option>
+                    </select>
+                </div>
+                <div class="detail-quarter">
+                    <label>Priority</label>
+                    <select name="priority" required class="editable">
+                        <option value="1">P1 - Critical Impact</option>
+                        <option value="2">P2 - High Impact</option>
+                        <option value="3">P3 - Medium Impact</option>
+                        <option value="4">P4 - Low Impact</option>
+                    </select>
+                </div>
+                <div class="detail-quarter">
+                    <label>Category</label>
+                    <select name="category" required class="editable">
+                        <option value="Hardware">Hardware</option>
+                        <option value="Software">Software</option>
+                        <option value="Network">Network</option>
+                        <option value="Security">Security</option>
+                        <option value="Other">Other</option>
+                    </select>
+                </div>
+                <div class="detail-quarter">
+                    <label>Type</label>
+                    <select name="type" required class="editable">
+                        <option value="Incident">Incident</option>
+                        <option value="Request">Request</option>
+                        <option value="Problem">Problem</option>
+                        <option value="Task">Task</option>
+                    </select>
+                </div>
+            </div>
+
+
+            <div class="detail-group full-width">
+                <label>Description</label>
+                <textarea name="description" required class="editable"></textarea>
+            </div>
+
+            <div class="form-actions">
+                <button type="button" onclick="window.location.href='dashboard.php'" class="btn">Cancel</button>
+                <button type="submit" class="btn create-ticket">Create Ticket</button>
+            </div>
+        </form>
+    </div>
+
+    <script>
+        document.getElementById('newTicketForm').addEventListener('submit', function(e) {
+            e.preventDefault();
+            const formData = new FormData(this);
+            const data = {};
+            formData.forEach((value, key) => data[key] = value);
+
+            fetch('create_ticket_api.php', {
+                method: 'POST',
+                headers: {
+                    'Content-Type': 'application/json'
+                },
+                body: JSON.stringify(data)
+            })
+            .then(response => response.json())
+            .then(data => {
+                if(data.success) {
+                    window.location.href = 'ticket.php?id=' + data.ticket_id;
+                }
+            });
+        });
+    </script>
+</body>
+</html>
diff --git a/src_backup/ticket.php b/src_backup/ticket.php
new file mode 100644
index 0000000..eaaceb3
--- /dev/null
+++ b/src_backup/ticket.php
@@ -0,0 +1,196 @@
+<?php
+// Load environment variables and DB connection (same as dashboard.php)
+$envFile = __DIR__ . "/.env";
+$envVars = parse_ini_file($envFile);
+$conn = new mysqli(
+    $envVars["REACT_APP_DB_HOST"],
+    $envVars["REACT_APP_DB_USER"],
+    $envVars["REACT_APP_DB_PASS"],
+    $envVars["REACT_APP_DB_NAME"]
+);
+
+$ticket_id = $_GET["id"];
+$sql = "SELECT * FROM tickets WHERE ticket_id = ?";
+$stmt = $conn->prepare($sql);
+$stmt->bind_param("i", $ticket_id);
+$stmt->execute();
+$result = $stmt->get_result();
+$ticket = $result->fetch_assoc();
+?>
+
+<!DOCTYPE html>
+<html lang="en">
+<head>
+    <meta charset="UTF-8">
+    <meta name="viewport" content="width=device-width, initial-scale=1.0">
+    <title>Ticket #<?php echo $ticket_id; ?></title>
+    <link rel="icon" type="image/png" href="assets/images/favicon.png">
+    <link rel="stylesheet" href="assets/css/dashboard.css">
+    <link rel="stylesheet" href="assets/css/ticket.css">
+    <script src="assets/js/dashboard.js"></script>
+    <script src="assets/js/ticket.js"></script>
+    <script src="https://cdn.jsdelivr.net/npm/marked/marked.min.js"></script>
+</head>
+<body>
+    <div class="ticket-container" data-priority="<?php echo $ticket[
+        "priority"
+    ]; ?>">
+        <div class="ticket-header">
+            <h2><input type="text" class="editable title-input" value="<?php echo $ticket[
+                "title"
+            ]; ?>" data-field="title" disabled></h2>
+            <div class="ticket-subheader">
+                <div class="ticket-id">UUID <?php echo $ticket_id; ?></div>
+                <div class="header-controls">
+                    <div class="status-priority-group">
+                        <span id="statusDisplay" class="status-<?php echo $ticket[
+                            "status"
+                        ]; ?>"><?php echo $ticket["status"]; ?></span>
+                        <span class="priority-indicator priority-<?php echo $ticket[
+                            "priority"
+                        ]; ?>">P<?php echo $ticket["priority"]; ?></span>
+                    </div>
+                    <button id="editButton" class="btn" onclick="toggleEditMode()">Edit Ticket</button>
+                </div>
+            </div>
+        </div>
+        <div class="ticket-details">
+        <div class="detail-group status-priority-row">
+            <div class="detail-quarter">
+                <label>Status</label>
+                <select class="editable" data-field="status" disabled>
+                    <option value="Open" <?php echo $ticket["status"] == "Open"
+                        ? "selected"
+                        : ""; ?>>Open</option>
+                    <option value="Closed" <?php echo $ticket["status"] ==
+                    "Closed"
+                        ? "selected"
+                        : ""; ?>>Closed</option>
+                </select>
+            </div>
+            <div class="detail-quarter">
+                <label>Priority</label>
+                <select class="editable" data-field="priority" disabled>
+                    <option value="1" <?php echo $ticket["priority"] == 1
+                        ? "selected"
+                        : ""; ?>>P1 - Critical Impact</option>
+                    <option value="2" <?php echo $ticket["priority"] == 2
+                        ? "selected"
+                        : ""; ?>>P2 - High Impact</option>
+                    <option value="3" <?php echo $ticket["priority"] == 3
+                        ? "selected"
+                        : ""; ?>>P3 - Medium Impact</option>
+                    <option value="4" <?php echo $ticket["priority"] == 4
+                        ? "selected"
+                        : ""; ?>>P4 - Low Impact</option>
+                </select>
+            </div>
+            <div class="detail-quarter">
+                <label>Category</label>
+                <select class="editable" data-field="category" disabled>
+                    <option value="Hardware" <?php echo $ticket["category"] ==
+                    "Hardware"
+                        ? "selected"
+                        : ""; ?>>Hardware</option>
+                    <option value="Software" <?php echo $ticket["category"] ==
+                    "Software"
+                        ? "selected"
+                        : ""; ?>>Software</option>
+                    <option value="Network" <?php echo $ticket["category"] ==
+                    "Network"
+                        ? "selected"
+                        : ""; ?>>Network</option>
+                    <option value="Security" <?php echo $ticket["category"] ==
+                    "Security"
+                        ? "selected"
+                        : ""; ?>>Security</option>
+                    <option value="Other" <?php echo $ticket["category"] ==
+                    "Other"
+                        ? "selected"
+                        : ""; ?>>Other</option>
+                </select>
+            </div>
+            <div class="detail-quarter">
+                <label>Type</label>
+                <select class="editable" data-field="type" disabled>
+                    <option value="Maintenance" <?php echo $ticket["type"] == "Maintenance" ? "selected" : ""; ?>>Maintenance</option>
+                    <option value="Install" <?php echo $ticket["type"] == "Install" ? "selected" : ""; ?>>Install</option>
+                    <option value="Task" <?php echo $ticket["type"] == "Task" ? "selected" : ""; ?>>Task</option>
+                    <option value="Upgrade" <?php echo $ticket["type"] == "Upgrade" ? "selected" : ""; ?>>Upgrade</option>
+                </select>
+            </div>
+        </div>
+        <div class="ticket-tabs">
+            <button class="tab-btn active" onclick="showTab('description')">Description</button>
+            <button class="tab-btn" onclick="showTab('comments')">Comments</button>
+        </div>
+
+        <div id="description-tab" class="tab-content active">
+            <div class="detail-group full-width">
+                <label>Description</label>
+                <textarea class="editable" data-field="description" disabled><?php echo $ticket[
+                    "description"
+                ]; ?></textarea>
+            </div>
+        </div>
+
+        <div id="comments-tab" class="tab-content">
+            <div class="comments-section">
+                <h2>Comments</h2>
+                <div class="comment-form">
+                    <textarea id="newComment" placeholder="Add a comment..."></textarea>
+                    <div class="comment-controls">
+                        <div class="markdown-toggles">
+                            <div class="preview-toggle">
+                                <label class="switch">
+                                    <input type="checkbox" id="markdownMaster" onchange="toggleMarkdownMode()">
+                                    <span class="slider round"></span>
+                                </label>
+                                <span class="toggle-label">Enable Markdown</span>
+                            </div>
+                            <div class="preview-toggle">
+                                <label class="switch">
+                                    <input type="checkbox" id="markdownToggle" onchange="togglePreview()" disabled>
+                                    <span class="slider round"></span>
+                                </label>
+                                <span class="toggle-label">Preview Markdown</span>
+                            </div>
+                        </div>
+                        <button onclick="addComment()" class="btn">Add Comment</button>
+                    </div>
+                    <div id="markdownPreview" class="markdown-preview" style="display: none;"></div>
+                </div>
+            </div>    
+            <div class="comments-list">
+                <?php
+                $commentsSql = "SELECT * FROM ticket_comments WHERE ticket_id = ? ORDER BY created_at DESC";
+                $stmt = $conn->prepare($commentsSql);
+                $stmt->bind_param("s", $ticket_id);
+                $stmt->execute();
+                $comments = $stmt->get_result();
+                
+                while($comment = $comments->fetch_assoc()) {
+                    echo "<div class='comment'>";
+                    echo "<div class='comment-header'>";
+                    echo "<span class='comment-user'>{$comment['user_name']}</span>";
+                    echo "<span class='comment-date'>" . date('M d, Y H:i', strtotime($comment['created_at'])) . "</span>";
+                    echo "</div>";
+                    echo "<div class='comment-text'>";
+                    if ($comment['markdown_enabled']) {
+                        echo "<script>document.write(marked.parse(" . json_encode($comment['comment_text']) . "))</script>";
+                    } else {
+                        echo htmlspecialchars($comment['comment_text']);
+                    }
+                    echo "</div>";
+                    echo "</div>";
+                }
+                ?>
+            </div>
+        </div>
+    </div>
+            <div class="ticket-footer">
+                <button onclick="window.location.href='dashboard.php'" class="btn back-btn">Back to Dashboard</button>
+            </div>
+        </div>
+    </body>
+</html>
diff --git a/src_backup/update_ticket.php b/src_backup/update_ticket.php
new file mode 100644
index 0000000..49dd054
--- /dev/null
+++ b/src_backup/update_ticket.php
@@ -0,0 +1,56 @@
+<?php
+// Load environment variables
+$envFile = __DIR__ . '/.env';
+$envVars = parse_ini_file($envFile);
+
+// Database connection
+$conn = new mysqli(
+    $envVars['REACT_APP_DB_HOST'],
+    $envVars['REACT_APP_DB_USER'],
+    $envVars['REACT_APP_DB_PASS'],
+    $envVars['REACT_APP_DB_NAME']
+);
+
+// Get POST data
+$data = json_decode(file_get_contents('php://input'), true);
+
+// Prepare update query
+$sql = "UPDATE tickets SET 
+        title = ?, 
+        priority = ?, 
+        status = ?, 
+        description = ?,
+        category = ?,
+        type = ?,
+        updated_at = NOW() 
+        WHERE ticket_id = ?";
+
+$stmt = $conn->prepare($sql);
+$stmt->bind_param(
+    "sisssss",
+    $data['title'],
+    $data['priority'],
+    $data['status'],
+    $data['description'],
+    $data['category'],
+    $data['type'],
+    $data['ticket_id']
+);
+
+// After successful update
+if ($stmt->execute()) {
+    header('Content-Type: application/json');
+    echo json_encode([
+        'success' => true,
+        'status' => $data['status']  // Send back the new status
+    ]);
+} else {
+    header('Content-Type: application/json');
+    echo json_encode([
+        'success' => false,
+        'error' => $conn->error
+    ]);
+}
+
+$stmt->close();
+$conn->close();