diff --git a/assets/js/dashboard.js b/assets/js/dashboard.js
index f3fe0fc..7f8b96f 100644
--- a/assets/js/dashboard.js
+++ b/assets/js/dashboard.js
@@ -130,7 +130,7 @@ document.addEventListener('DOMContentLoaded', function() {
                 if (typeof showBulkPriorityModal === 'function') showBulkPriorityModal();
                 break;
             case 'bulk-delete':
-                if (typeof bulkDelete === 'function') bulkDelete();
+                showBulkDeleteModal();
                 break;
             case 'clear-selection':
                 clearSelection();
@@ -760,10 +760,7 @@ function showBulkStatusModal() {
                     <label for="bulkStatus">New Status:</label>
                     <select id="bulkStatus" class="lt-select">
                         <option value="">Select Status...</option>
-                        <option value="Open">Open</option>
-                        <option value="Pending">Pending</option>
-                        <option value="In Progress">In Progress</option>
-                        <option value="Closed">Closed</option>
+                        ${(window.TICKET_STATUSES || ['Open','Pending','In Progress','Closed']).map(s => `<option value="${s}">${s}</option>`).join('')}
                     </select>
                 </div>
                 <div class="lt-modal-footer">
diff --git a/config/config.php b/config/config.php
index 625c837..de85785 100644
--- a/config/config.php
+++ b/config/config.php
@@ -25,8 +25,23 @@ $GLOBALS['config'] = [
     'APP_SUBTITLE' => $envVars['APP_SUBTITLE'] ?? 'LotusGuild Infrastructure',
     'APP_VERSION'  => $envVars['APP_VERSION']  ?? '1.2',
 
-    // Asset cache-busting version string (bump when CSS/JS changes)
-    'ASSET_VERSION' => $envVars['ASSET_VERSION'] ?? '20260329',
+    // Asset cache-busting version — auto-computed from dashboard.js/css mtime so
+    // browsers always pick up changes on deploy. Override via ASSET_VERSION in .env.
+    'ASSET_VERSION' => (function() use ($envVars) {
+        if (!empty($envVars['ASSET_VERSION'])) return $envVars['ASSET_VERSION'];
+        $files = [
+            __DIR__ . '/../assets/css/dashboard.css',
+            __DIR__ . '/../assets/css/ticket.css',
+            __DIR__ . '/../assets/js/dashboard.js',
+            __DIR__ . '/../assets/js/ticket.js',
+        ];
+        $mtime = 0;
+        foreach ($files as $f) { if (file_exists($f)) $mtime = max($mtime, filemtime($f)); }
+        return $mtime ?: '20260329';
+    })(),
+
+    // Canonical ticket statuses — single source of truth used by views and JS
+    'TICKET_STATUSES' => ['Open', 'Pending', 'In Progress', 'Closed'],
 
     // Database settings
     'DB_HOST' => $envVars['DB_HOST'] ?? 'localhost',
diff --git a/models/StatsModel.php b/models/StatsModel.php
index 82d25c7..3e867ea 100644
--- a/models/StatsModel.php
+++ b/models/StatsModel.php
@@ -22,110 +22,6 @@ class StatsModel {
         $this->conn = $conn;
     }
 
-    /**
-     * Get count of open tickets
-     */
-    public function getOpenTicketCount(): int {
-        $sql = "SELECT COUNT(*) as count FROM tickets WHERE status IN ('Open', 'Pending', 'In Progress')";
-        $result = $this->conn->query($sql);
-        $row = $result->fetch_assoc();
-        return (int)$row['count'];
-    }
-
-    /**
-     * Get count of closed tickets
-     */
-    public function getClosedTicketCount(): int {
-        $sql = "SELECT COUNT(*) as count FROM tickets WHERE status = 'Closed'";
-        $result = $this->conn->query($sql);
-        $row = $result->fetch_assoc();
-        return (int)$row['count'];
-    }
-
-    /**
-     * Get tickets grouped by priority
-     */
-    public function getTicketsByPriority(): array {
-        $sql = "SELECT priority, COUNT(*) as count FROM tickets WHERE status != 'Closed' GROUP BY priority ORDER BY priority";
-        $result = $this->conn->query($sql);
-        $data = [];
-        while ($row = $result->fetch_assoc()) {
-            $data['P' . $row['priority']] = (int)$row['count'];
-        }
-        return $data;
-    }
-
-    /**
-     * Get tickets grouped by status
-     */
-    public function getTicketsByStatus(): array {
-        $sql = "SELECT status, COUNT(*) as count FROM tickets GROUP BY status ORDER BY FIELD(status, 'Open', 'Pending', 'In Progress', 'Closed')";
-        $result = $this->conn->query($sql);
-        $data = [];
-        while ($row = $result->fetch_assoc()) {
-            $data[$row['status']] = (int)$row['count'];
-        }
-        return $data;
-    }
-
-    /**
-     * Get tickets grouped by category
-     */
-    public function getTicketsByCategory(): array {
-        $sql = "SELECT category, COUNT(*) as count FROM tickets WHERE status != 'Closed' GROUP BY category ORDER BY count DESC";
-        $result = $this->conn->query($sql);
-        $data = [];
-        while ($row = $result->fetch_assoc()) {
-            $data[$row['category']] = (int)$row['count'];
-        }
-        return $data;
-    }
-
-    /**
-     * Get average resolution time in hours
-     */
-    public function getAverageResolutionTime(): float {
-        $sql = "SELECT AVG(TIMESTAMPDIFF(HOUR, created_at, closed_at)) as avg_hours
-                FROM tickets
-                WHERE status = 'Closed'
-                AND created_at IS NOT NULL
-                AND closed_at IS NOT NULL
-                AND closed_at > created_at";
-        $result = $this->conn->query($sql);
-        $row = $result->fetch_assoc();
-        return $row['avg_hours'] ? round($row['avg_hours'], 1) : 0;
-    }
-
-    /**
-     * Get count of tickets created today
-     */
-    public function getTicketsCreatedToday(): int {
-        $sql = "SELECT COUNT(*) as count FROM tickets WHERE DATE(created_at) = CURDATE()";
-        $result = $this->conn->query($sql);
-        $row = $result->fetch_assoc();
-        return (int)$row['count'];
-    }
-
-    /**
-     * Get count of tickets created this week
-     */
-    public function getTicketsCreatedThisWeek(): int {
-        $sql = "SELECT COUNT(*) as count FROM tickets WHERE YEARWEEK(created_at, 1) = YEARWEEK(CURDATE(), 1)";
-        $result = $this->conn->query($sql);
-        $row = $result->fetch_assoc();
-        return (int)$row['count'];
-    }
-
-    /**
-     * Get count of tickets closed today
-     */
-    public function getTicketsClosedToday(): int {
-        $sql = "SELECT COUNT(*) as count FROM tickets WHERE status = 'Closed' AND DATE(closed_at) = CURDATE()";
-        $result = $this->conn->query($sql);
-        $row = $result->fetch_assoc();
-        return (int)$row['count'];
-    }
-
     /**
      * Get tickets by assignee (top 5)
      */
@@ -153,26 +49,6 @@ class StatsModel {
         return $data;
     }
 
-    /**
-     * Get unassigned ticket count
-     */
-    public function getUnassignedTicketCount(): int {
-        $sql = "SELECT COUNT(*) as count FROM tickets WHERE assigned_to IS NULL AND status != 'Closed'";
-        $result = $this->conn->query($sql);
-        $row = $result->fetch_assoc();
-        return (int)$row['count'];
-    }
-
-    /**
-     * Get critical (P1) ticket count
-     */
-    public function getCriticalTicketCount(): int {
-        $sql = "SELECT COUNT(*) as count FROM tickets WHERE priority = 1 AND status != 'Closed'";
-        $result = $this->conn->query($sql);
-        $row = $result->fetch_assoc();
-        return (int)$row['count'];
-    }
-
     /**
      * Get all stats as a single array, respecting ticket visibility for the given user.
      *
diff --git a/views/CreateTicketView.php b/views/CreateTicketView.php
index 1db774a..06c8d3a 100644
--- a/views/CreateTicketView.php
+++ b/views/CreateTicketView.php
@@ -180,6 +180,7 @@ include __DIR__ . '/layout_header.php';
           <option value="internal">Internal — Specific groups only</option>
           <option value="confidential">Confidential — Creator, assignee, and admins only</option>
         </select>
+        <p id="visibilityHint" class="lt-form-hint">Everyone who is logged in can view this ticket.</p>
       </div>
 
       <div id="visibilityGroupsContainer" class="lt-form-group is-hidden" aria-live="polite">
@@ -296,21 +297,39 @@ include __DIR__ . '/layout_header.php';
     }
 
     // ── Visibility groups toggle ──────────────────────────────
+    var visibilityHints = {
+        'public':       'Everyone who is logged in can view this ticket.',
+        'internal':     'Only members of the selected groups (plus admins) can view this ticket.',
+        'confidential': 'Only you, the assignee, and admins can view this ticket.'
+    };
     function toggleVisibilityGroups() {
         var vis = document.getElementById('visibility').value;
         var container = document.getElementById('visibilityGroupsContainer');
+        var hint = document.getElementById('visibilityHint');
         if (vis === 'internal') {
             container.classList.remove('is-hidden');
         } else {
             container.classList.add('is-hidden');
             container.querySelectorAll('.visibility-group-checkbox').forEach(function (cb) { cb.checked = false; });
         }
+        if (hint) hint.textContent = visibilityHints[vis] || '';
     }
 
     // ── Template loader ───────────────────────────────────────
     function loadTemplate() {
         var tplId = document.getElementById('templateSelect').value;
         if (!tplId) return;
+
+        // Warn before overwriting content the user has already typed
+        var existingTitle = (document.getElementById('title').value || '').trim();
+        var existingDesc  = (document.getElementById('description').value || '').trim();
+        if (existingTitle || existingDesc) {
+            if (!confirm('Applying this template will overwrite your current title and description. Continue?')) {
+                document.getElementById('templateSelect').value = '';
+                return;
+            }
+        }
+
         lt.api.get('/api/get_template.php?template_id=' + encodeURIComponent(tplId))
             .then(function (data) {
                 if (!data.success || !data.template) {
diff --git a/views/DashboardView.php b/views/DashboardView.php
index a4e423d..fcb2044 100644
--- a/views/DashboardView.php
+++ b/views/DashboardView.php
@@ -51,6 +51,7 @@ if (!empty($_GET['assigned_to'])) {
     $activeFilters[] = ['type' => 'assigned_to', 'value' => $_GET['assigned_to'], 'label' => 'Assigned: ' . $label];
 }
 
+$_lt_statuses      = $GLOBALS['config']['TICKET_STATUSES'];
 $currentStatus     = isset($_GET['status'])   ? explode(',', $_GET['status']) : ['Open', 'Pending', 'In Progress'];
 $currentCategories = isset($_GET['category']) ? explode(',', $_GET['category']) : [];
 $currentTypes      = isset($_GET['type'])     ? explode(',', $_GET['type'])     : [];
@@ -181,7 +182,7 @@ include __DIR__ . '/layout_header.php';
       <!-- Status Filter -->
       <fieldset class="lt-filter-group">
         <legend class="lt-filter-label">Status</legend>
-        <?php foreach (['Open', 'Pending', 'In Progress', 'Closed'] as $s): ?>
+        <?php foreach ($GLOBALS['config']['TICKET_STATUSES'] as $s): ?>
           <label class="lt-filter-option">
             <input type="checkbox" class="lt-checkbox sidebar-filter"
                    name="status" value="<?= htmlspecialchars($s) ?>"
@@ -592,11 +593,11 @@ include __DIR__ . '/layout_header.php';
           <div class="lt-kv-row">
             <span class="lt-kv-label">Default status filters</span>
             <span class="lt-kv-value lt-flex lt-flex-wrap lt-flex-gap-sm">
-              <?php foreach (['Open','Pending','In Progress','Closed'] as $sf): ?>
+              <?php foreach ($_lt_statuses as $sf): ?>
                 <label class="lt-filter-option">
-                  <input type="checkbox" class="lt-checkbox" name="defaultFilters" value="<?= $sf ?>"
+                  <input type="checkbox" class="lt-checkbox" name="defaultFilters" value="<?= htmlspecialchars($sf) ?>"
                          <?= in_array($sf, ['Open','Pending','In Progress']) ? 'checked' : '' ?>>
-                  <?= $sf ?>
+                  <?= htmlspecialchars($sf) ?>
                 </label>
               <?php endforeach ?>
             </span>
@@ -824,6 +825,7 @@ include __DIR__ . '/layout_header.php';
      DASHBOARD INLINE SCRIPT
      ═══════════════════════════════════════════════════════════ -->
 <script nonce="<?= $nonce ?>">
+window.TICKET_STATUSES = <?= json_encode($GLOBALS['config']['TICKET_STATUSES']) ?>;
 // Initialize keyboard and table navigation
 if (window.lt) {
     lt.keys.initDefaults();